Telephones inside the Women’s Eastern Reception, Diagnostic and Correctional Center in Vandalia, Mo., where incarcerated people pay per-minute rates to call loved ones. (Photo by Amanda Watford/Stateline)

The Federal Communications Commission voted to roll back limits on how much companies can charge incarcerated people and their families for phone and video calls.

The 2-1 vote in late October reverses rate caps the FCC adopted last year under a 2023 law that allows the agency to set limits on prison phone and video call rates. Critics say the rates are kept high by limited competition among major providers such as Securus Technologies and ViaPath.

Under the new interim rules, phone calls will cost up to $0.11 per minute in large prisons and $0.18 per minute in the smallest jails. Video calls will cost up to $0.23 per minute in large facilities and as much as $0.41 in small ones.

Only three states — Florida, Kentucky and Oklahoma — currently have rates above the new rates, meaning most prison systems across the country are already below the previously adopted 2024 rate caps.

The new 2025 rates will take effect 120 days after being published in the Federal Register.

In June, the FCC had abruptly announced a two-year delay in implementing the 2024 rate caps after receiving complaints from local sheriffs and prison telecom companies. Republican attorneys general from 14 states also filed a lawsuit last year challenging the commission’s authority to limit how much prisons and jails can charge for phone calls, arguing that the rules deprived correctional facilities of needed funding.

Republican Commissioners Brendan Carr and Olivia Trusty, both appointed by President Donald Trump, supported the rollback. Carr argued the previous caps limited facilities’ ability to recover safety and security costs, such as monitoring calls, leading some to scale back or eliminate calling services altogether. Trusty said the 2024 rules “did not always strike the right balance,” and cited “unintended consequences” like service disruptions in some facilities.

At least one small jail — in Baxter County, Arkansas — ended phone services earlier this year in protest of the lower rate caps.

Democratic Commissioner Anna Gomez, appointed by President Joe Biden, voted against the order and called it “indefensible.” She said the decision gives monopoly telecom providers “the authority to increase the costs for families to maintain critical connections with their loved ones in prison.”

Advocates for incarcerated people condemned the vote.

“These changes are a betrayal of the families who entrusted the FCC to protect them from the notoriously predatory correctional telecom industry,” Bianca Tylek, the executive director of Worth Rises, said in a news release. Worth Rises is a nonprofit advocacy organization dedicated to dismantling the prison industry.

Some research suggests that incarcerated people who maintain consistent contact with loved ones are significantly more likely to succeed upon release and are less likely to reoffend.

The FCC’s latest decision comes months after New York joined California, Colorado, Connecticut, Massachusetts, and Minnesota in offering free phone calls in state prisons. Colorado’s policy won’t take full effect until 2026.

At least two states — Maryland and Missouri — considered legislation this year to make prison and jail calls more affordable. Maryland’s proposal to make calls free in state prisons did not pass, but Missouri enacted a law in August capping phone call rates at no more than 12 cents per minute in correctional centers.

Stateline reporter Amanda Watford can be reached at ahernandez@stateline.org.