New investigation unpacks challenges 911 dispatchers face in Wisconsin and nationwide
The public radio show βRevealβ explained in a recent episode that nearly one in five 911 dispatch centers in Americaβs 100 biggest cities fail to answer 911 calls within 15 seconds. But Dane Countyβs center has beaten those standards for years. A reporter explains his findings and a Waukesha County official details how her county turned its dispatch around.
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