Getting paid to shut a car door might sound like the setup for a joke, but in parts of Los Angeles, it’s become a legitimate line of work. As autonomous vehicles increasingly take to the streets, a small but growing number of local towing companies have found themselves serving as on-call assistants to robotaxis with limited physical capabilities.

Read: What Happened When Robotaxis Met A Citywide Blackout Is A Little Scary

For as much as $24 a pop, these companies are paid to close car doors left ajar by distracted passengers exiting Waymo’s self-driving vehicles. If the situation is more complicated, such as a car stranded mid-route, they can earn between $60 and $80 for helping get the vehicle moving again.

What Happens When Tech Forgets the Basics

A recent report highlights how tow truck drivers are now using an app called Honk, which contracts with Waymo’s autonomous EV fleet in the Los Angeles area.

If a rider exits without properly closing the door, the car won’t budge. It simply waits, parked awkwardly in the street, until someone shows up to finish the job. That someone often arrives thanks to a notification from Honk.

According to Cesar Marenco, owner of Milagro Towing in Inglewood, California, who spoke with The Washington Post, he handles around three jobs per week for Waymo through the Honk app, usually to shut a door or tow a vehicle that’s run out of charge.

It’s not exactly a money-maker. JKK Towing owner Evangelica Cuevas says that the Honk app doesn’t always provide them with the precise location of a vehicle, meaning they may have to walk around for up to an hour just to locate it.

When factoring in the fuel costs, receiving between $22 and $24 to close a door, or up to $80 to tow a vehicle, doesn’t always make it profitable.

The Cost of Chasing Robotaxis

Earlier this month, several of Waymo’s robotaxis stopped after a power outage at traffic lights throughout San Francisco. Several tow companies were alerted to the disruption. Not everyone believes the rates offered by Waymo are fair.

Jesus Ajuiñiga, manager of Alpha Towing and Recovery in San Francisco, told The Washington Post that he’s turned down Waymo calls. The rates, he says, don’t come close to the $250 he normally charges to tow an all-wheel-drive vehicle. And for some, that’s just too steep a compromise.

Things could start to change. Whereas the Jaguar I-Pace models primarily used by Waymo need their doors to be manually shut, the new robotaxis built by China’s Zeekr that Waymo is currently testing, have sliding doors like a minivan, meaning they can be opened and closed automatically.

Self-driving cars are supposed to eliminate traffic jams, human error, and awkward you-turn-or-mine eye contact at four-way stops. But last weekend, three Waymo robotaxis in San Francisco proved that even artificial intelligence can panic when faced with a bad decision and no escape route.

The scene unfolded on a hilly residential street in North Beach, where a TikTok video captured what can only be described as a low-speed robot showdown. Two Waymo Jaguar I-Pace SUVs ended up nose-to-side at an intersection that also happened to be a dead end.

A third Waymo arrived moments later, assessed the situation like a confused NPC, and came to a complete stop, effectively sealing the street shut.

Related: Waymo Robotaxi Rolls Through LAPD Crime Scene As Suspect Is Held At Gunpoint

Bystanders watched from the sidewalks as the cars sat motionless, their sensors apparently locked in an eternal debate about who should move first.

One resident trying to leave the area summed it up best by asking whether the cars were “just going to stay there forever.” For a few long minutes, that seemed like a real possibility.

Autonomous paralysis

According to an ABC7News report, the two robotaxis may have lightly contacted each other while one attempted a turn on the tight street. The third vehicle, doing what it was programmed to do, detected an obstruction and politely waited.

Unfortunately, polite waiting does not help much when everyone involved is a robot and no one will make a move.

Eventually, a Waymo employee arrived to manually intervene and restore order, proving once again that the most reliable fail-safe in autonomous driving is still a human with the ability to hook reverse and take a look over his shoulder.

Waymo expansion

To be fair to Waymo, the company remains the poster child for functional robotaxis. Its vehicles log millions of miles in San Francisco, Los Angeles, and Phoenix, mostly without fault, and are now venturing onto freeways. The company recently launched in Miami and plans to add services in Dallas, Houston, San Antonia, and Orlando.

Those cities can expect to experience their own Waymo glitches in time because moments like this are a reminder that self-driving cars excel at following rules, but struggle with edge cases that humans solve instinctively.

Lead image chii_rinna

Autonomous driving may have come a long way in the last decade but, apparently, there’s room for improvement. Waymo, one of the leaders in the space, still has some bugs to work out – and one of them is how to handle active crime scenes.

Video from just a few days ago shows one of the firms’ robotaxis casually rolling through an intersection as police with guns drawn attempt to make a felony arrest. 

Footage of the incident popped up via content creator Alex Choi. In the video, we see the car turning left at an intersection. Just off the road in the oncoming lane is a parked truck with the driver’s door open. Just to the left of the truck, a suspect is face down on the ground with officers holding him at gunpoint. 

More: Waymo Robotaxis Racked Up 589 Parking Tickets In A Year

Strangely, the robotaxi actually slows down and appears to pause as it passes the suspect. Keep in mind that the car itself was in the line of fire at this point. The video ends after the car has left the scene, while the police move in for the arrest.

Police told NBC that the incident happened around 3:40 a.m. and that officers’ tactics were unchanged by the robotaxi’s interference. 

View this post on Instagram

A post shared by Alex Choi (@alex.choi)

For its part, the company responded that the entire situation lasted just 15 seconds. “Safety is our highest priority at Waymo, both for people who choose to ride with us and with whom we share the streets,” a spokesperson said.

“When we encounter unusual events like this one, we learn from them as we continue improving road safety and operating in dynamic cities.”

The company has logged more than 100 million miles of autonomous driving as of mid-2025 and boasts a strong safety record, but it hasn’t been immune from oddities and public-relations headaches.

Earlier this year, pranksters redirected 50 Waymos to the same San Francisco intersection, gridlocking traffic. In a separate incident, five Waymo vehicles were set ablaze during protests in Los Angeles.

The plan? At dusk, 50 people went to San Francisco's longest dead-end street and all ordered a Waymo at the same time.

The world's first: WAYMO DDOS pic.twitter.com/DEDH0tdMKP

— Riley Walz (@rtwlz) October 12, 2025

Credit: Alex Choi