A $2 Water Bottle Just Cost This Hyundai Driver Nearly $12,000
- Hyundai Ioniq 5 owner faces $12K bill after bottle spilled water.
- Company denied warranty, citing damage from an external factor.
- State Farm also refused coverage, claiming gradual wiring corrosion.
Most drivers think spilling a bottle of water in their car is annoying at worst. Maybe you get a damp carpet and some condensation on your windows. Maybe your floor mats start to smell like a gym bag.
What you probably do not expect is a repair bill that costs more than a used Honda Civic. But thatβs exactly what happened to one Hyundai driver.
Related: Stop Sale Issued For Hyundai Ioniq 5 As Sonata Gas Tanks Risk Melting
Mike McCormick was driving his Ioniq 5 on the freeway in Florida when a traffic snarl-up ahead forced him to hit the brakes. That move sent a water bottle in one of the rear cupholders flying forward and eventually to the floor, where its contents found their way into some wiring harness connectors, though itβs not clear if the bottleβs cap was on, off or somewhere in between at the time.
Within a few minutes of the water bottle performing its base jump, McCormick noticed various warning lights come up on the dash. Then the turn signals stopped working and by the time he got home he couldnβt shut the car off.
How One Bottle Became a Bill
After inspecting the two-year-old EV, a Hyundai dealer told him the underfloor and under-seat wiring harnesses would both have to be replaced. Annoying, but how much could a few wires cost, right? The answer is a whole lot, as the bill ballooned to a crazy $11,882.08.
And according to the company, the damage was caused by an βexternal factor,β and not a factory defect, meaning McCormick was on the hook for the whole repair cost.
Okay, youβre thinking, go to plan B: insurance. He tried that too, and State Farm denied his claim, suggesting that its investigation showed the damage to the wiring harness had occurred over time, rather than as a result of the one water bottle spill. Talk about rock and a hard place.
Why So Fragile?
WFTV Channel 9βs report on the story highlighted the vulnerability of the Ioniq 5βs wiring harness below the Ioniq 5βs seat by referencing another owner who was left with a five figure bill for new harnesses after a dealer found his had frayed.
Also: Sure, You Can Replace Ioniq N Brakes, But Only With Hyundaiβs $6K Tool Or A $2K Locked Workaround
And thatβs not the only unexpected bill some of the EV drivers have come across. If you want to replace your own brake pads on the sporty Ioniq 5 N, maybe after a track day, you need access to special software and tools that can cost thousands of dollars. Some owners suggest cheaper unofficial workarounds, but those come with inherit risks, including the possibility of voiding your warranty or creating even costlier problems if anything goes wrong.
Do you think Hyundai or the insurance company should pay for the repairs to McCormickβs EV, or is it right that heβs being forced to foot the bill? Leave a comment and let us know.
Thanks to Marco for the tip!