Former Madison Clerk Maribeth Witzel-Behl violated multiple state laws when her office failed to count nearly 200 absentee ballots in the 2024 presidential election, according to a draft report released Wednesday by the Wisconsin Elections Commission. 

The commission cited a lack of leadership in the clerk’s office, referring both to Witzel-Behl and the deputy clerk who assumed control during her vacation shortly after the election.

Witzel-Behl, who was put on leave by the city after the error and then resigned, broke state law by failing to supervise absentee ballot handling, neglecting post-election processes, and by not training poll workers to check the bags used to transport ballots, the commission concluded.

“There is no evidence that the City Clerk took any steps to investigate the uncounted ballots once they were brought to her attention,” the commission wrote. “The evidence demonstrates that the City Clerk began her vacation on November 13 and then had little to do with the supervision of her office until almost a month later.”

The draft report follows a months-long investigation into the 193 ballots that went missing on Election Day. The ballots were found over the next several weeks — some of them before final certification of results — but were never counted. Commission Chair Ann Jacobs, a Democrat, jointly led the investigation alongside Republican commissioner and former Chair Don Millis.

For months, Madison election officials have been saying that the ballots that went uncounted were delivered to two polling sites but weren’t unopened. But the commission found no evidence the ballot bags were ever delivered. A chief inspector at one site testified he was confident there was no unopened bag in the supply cart sent to his ward.

The errors have already prompted significant changes in Madison’s election processes. Officials have overhauled ballot tracking procedures, which Madison and Dane County leaders say should prevent a repeat of the 2024 mistake.

Still, the commission emphasized “it is essential that the public understands what has occurred, so that municipalities throughout the state can review their own processes and make certain that they too do not find themselves in this very unfortunate situation.”

The commission’s sharp criticism extended beyond Witzel-Behl, noting that “the staff of the City Clerk’s office failed to take any action regarding those ballots.”

Deputy Clerk Jim Verbick said that his post-election involvement was “minimal” and that he didn’t think it was his job to do anything about the missing ballots, the commission’s findings state.

“However, he did not attempt to speak to the City Clerk about the matter,” the review continues. “There was nobody who took responsibility for these ballots. It was always someone else’s job.”

Madison Interim Clerk Mike Haas said in a statement that the city is reviewing WEC’s report and that he hopes that it can provide lessons that prevent similar errors in the future. He did not respond to a request for further comment.

Former clerk violated laws, gave contradictory statements

The report focused on lapses in training by the clerk’s office. For example, it said, Witzel-Behl stored absentee ballots in green courier bags, but didn’t mention that in poll worker training, and the bags weren’t labeled as carrying absentee ballots. She also failed to train poll workers that absentee ballots could also be stored in red security carts, which the commission said contributed to the ballots going uncounted. That lack of training broke state law, the commission stated.

The commission also found that Witzel-Behl violated a law requiring her to supervise absentee ballot handling. In her deposition, she “could not answer basic questions about absentee ballot handling procedures in her office.”

The commission’s report highlights contradictions between Witzel-Behl’s actions in office and deposition testimony. Although she claimed not to know about the uncounted ballots until December, the commission said she messaged an election worker in late November with instructions on how to handle the first batch of uncounted ballots.

Upon learning of the missing ballots in November, the commission said, Witzel-Behl should have alerted the city attorney, the County Board of Canvassers and the commission and immediately investigated her office’s procedures — but she didn’t.

The commission also alleged she violated laws by printing pollbooks too early, failing to oversee poll workers and inadequately preparing for the city’s review of election results.

Draft findings include several orders for Madison compliance

The report lists draft recommendations that the commissioners will vote on at their July 17 meeting. These include requiring the Madison Clerk’s Office to create a plan detailing which employee oversees which task; printing pollbooks no earlier than the Thursday before each election; clearly labeling and tracking the bags carrying absentee ballots; checking all ballot bags and drop boxes before the city finalizes election results; and explaining how it’s going to comply with each of the orders.

Witzel-Behl’s office printed pollbooks for the two affected wards on Oct. 23 — nearly two weeks before Election Day — despite state guidance to print them as close to the election as possible.

Had they been printed later, absentee voters whose ballots had already been returned would have been marked automatically, alerting poll workers that those ballots were in hand but not yet counted. 

But printing pollbooks no earlier than the Thursday before an election could be challenging, said Claire Woodall, who was formerly Milwaukee’s top election official. Cities like Madison and Milwaukee must print tens of thousands of pollbook pages, often using private printers, and distribute them to chief inspectors.

“It seems like you’re rushing a process” with the Thursday requirement, Woodall said. “The last thing you want is for voters to show up at 7 a.m. and discover you don’t have the correct pollbook.”

Alexander Shur is a reporter for Votebeat based in Wisconsin. Contact Shur at ashur@votebeat.org.

Votebeat is a nonprofit news organization reporting on voting access and election administration across the U.S. Sign up for Votebeat Wisconsin’s free newsletter here.

Wisconsin Elections Commission alleges former Madison clerk broke laws is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.

An absentee ballot drop box used by the city of Madison. (Wisconsin Examiner photo)

The Wisconsin Elections Commission found that the city of Madison failing to count nearly 200 absentee ballots cast in last year’s November election was the result of a “confluence of errors” and a “complete lack of leadership” in the city clerk’s office, according to a draft report of WEC’s investigation into the incident. 

The Madison city clerk’s office told the elections commission in a memo Dec. 20 about the lost ballots from two Madison wards. A bag containing 68 unprocessed absentee ballots from two wards was found Nov. 12 in a tabulator bin, the memo stated. During reconciliation of ballots on Dec. 3, clerk employees found two sealed envelopes containing a total of 125 unprocessed absentee ballots from another ward. The discovery of the missing ballots was announced to the public Dec. 26. 

The missing ballots were not enough to change the result of any local, state or federal elections.

WEC’s investigation into the matter was led by the commission’s chair, Ann Jacobs, a Democratic appointee, and Don Millis, the commission’s most recent Republican-appointed chair. The investigation took six months and involved 13 depositions and the review of more than 2,000 documents. 

The report on the investigation, which goes to the full commission for approval in a meeting next week, found five counts in which the city’s clerk, Maribeth Witzel-Behl, acted “contrary to” state election law. 

Witzel-Behl resigned from her position in April after nearly 20 years as city clerk. 

The investigation found that the city exposed itself to mistakes by printing the pollbooks for polling places — the log in which election staff records when a voter’s ballot has been received and counted — three weeks before Election Day. That time frame meant that by the time polls opened on Nov. 5, the record in the book of which voters had already returned their absentee ballot was out of date. 

Additionally, the city “failed to track absentee envelopes and bags” meaning that large manila envelopes and courier bags full of absentee ballots weren’t numbered and organized by ward. 

“This meant that the polling places would not know how many Courier Bags or Carrier Envelopes to expect and with what seal numbers,” the report states. “Had they been given those numbers, they would have been able to immediately know if they were short a bag or an envelope and could have immediately looked for the missing item.”

According to the report, the most likely explanation for the ballots not being counted at the polling places on Election Day is that they were never delivered to the polls. 

Much of the report is a blistering criticism of Witzel-Behl’s leadership and response to the missing ballots, particularly her decision to leave on vacation on Nov. 13 — while the city was still working through the ballot reconciliation process. 

“The lack of action by the City Clerk with regard to the found ballots is astonishing,” the report states. “She demonstrated no urgency, let alone interest, in including those votes in the election tally. At the time the Ward 65 ballots were found, the county canvass was continuing, and those ballots could have easily been counted. That would have required the City Clerk to take the urgent action that the situation demanded.” 

“Instead, she went on vacation and, per her testimony, never inquired about them again until mid-December,” the report continues. “There was nobody who took responsibility for these ballots. It was always someone else’s job. Rather than acknowledge these significant errors, the City Clerk and her staff either ignored the issue or willfully refused to inform the necessary parties and seek assistance. These actions resulted in nearly 200 lawful voters’ votes going uncounted – an unconscionable result.  This profound failure undermines public confidence in elections.”

The report found that Witzel-Behl potentially violated state law by abusing her discretion to run Madison’s elections, printing the pollbooks too early, failing to maintain records on the handling of absentee ballots, failing to properly oversee the staff responsible for counting the absentee ballots and failing to inform the city’s board of canvassers about the missing ballots. 

“It was the job of the City Clerk to immediately take action once notified about the found ballots, and she did nothing,” the report states. “It was the responsibility of the Deputy Clerk to take action in her absence, and he did nothing.  These ballots were treated as unimportant and a reconciliation nuisance, rather than as the essential part of our democracy they represent.”

If the report is approved by WEC, it will require Madison to certify it has taken a number of actions to correct the problems from November. Those requirements include developing an internal plan delineating which employee is responsible for statutorily required tasks, printing poll books no earlier than the Thursday before elections, changing the absentee ballot processing system so bags and envelopes aren’t lost, updating instructional materials for poll workers and completing a full inspection of all materials before the scheduled board of canvassers meeting after an election. 

WEC is scheduled to vote on the report’s findings at its July 17 meeting.

When the clerk of Rock County, Wisconsin, gets a public records request for images of election ballots, much of it is easy to fulfill. For most municipalities in the county, it’s just a matter of uploading a photo of the ballot that’s already captured when it gets tabulated.

But for two of the county’s largest cities — Janesville and Beloit — it’s a lot more complicated, and time-consuming, because of a state law governing places that use a central counting facility for their absentee ballots.

For those ballots, Clerk Lisa Tollefson must redact the unique identifying numbers that the law requires poll workers to write on each one. Otherwise, the number could be used to connect the ballots to the voters who cast them. And because the numbers don’t appear in the same place on each ballot, Tollefson must click through the ballot images one at a time to locate and blot out the number before releasing the images.

To respond to records requests for this year’s April election, she had to redact the numbers from 10,000 ballot images. In November, it was over 23,000.

Given her other job duties, Tollefson says, fulfilling these requests can take months. Without that step, she says, she could fulfill public records requests in “no time at all.”

And it’s all due to a law that she and other clerks in the state say is not only outdated, but also a potential threat to the constitutional right in Wisconsin to ballot secrecy.

Tollefson and other county clerks said they support an ongoing legislative effort to repeal the law requiring election officials to write down those numbers. The proposal has come up in past legislative sessions but hasn’t gone far. It will be revived again this year, said Rep. Scott Krug, a Republican legislative leader and vice chair of the Assembly elections committee.

Number is obsolete and creates security risk, clerks say

The law might have been useful in the past, Tollefson said, when voters who changed their minds or made errors on absentee ballots that had been cast but not yet counted could void their ballot and cast a new one. The ID number allowed election officials at central count facilities to locate the ballot and cancel it before issuing a new one. 

But courts have since blocked voters from spoiling their absentee ballots, rendering the numbers obsolete. Now, if a voter tries to cast an in-person ballot after already voting absentee, the voter would be flagged in the poll books as having voted and would be turned away, Tollefson said.

Moreover, the labeling of ballots could pose a privacy risk at central count locations, where observers and poll workers might be able to match up numbers to deduce how someone voted, Tollefson said. The number written on each ballot corresponds with the voter’s number on the poll list, a public register that election officials use to enter information about voters.

There are rules in place to prevent an observer from connecting a ballot to the voter who cast it, Tollefson said, but she added, “We have laws that people shouldn’t steal, but they still do.”

Marathon County Clerk Kim Trueblood, a Republican, said the increased presence of election observers in recent years exacerbates that risk.

So far, there’s no indication that any observers or poll workers have intentionally used the numbers to link voters to their absentee ballots at central count. But election officials told Votebeat that the law creates an unnecessary risk, to go along with the significant added workload.

After the 2020 presidential election, Milwaukee County was asked to release images of its ballots as part of Donald Trump’s request for a recount in the county. The county had over 265,000 absentee ballots, all marked with identifying numbers that had to be redacted individually, Elections Director Michelle Hawley recalled. 

Given time pressures, the county hired its election vendor, Election Systems & Software, to do the redactions. It cost $27,000, which the Trump campaign covered as part of its recount request.

The county has since looked for ways to streamline the redactions and avoid outsourcing it, Hawley said. But the state law remains “extremely time-consuming,” she said. In addition to complicating records requests, she said, the law slows down absentee ballot processing as election officials at central count must write a number on every ballot.

Repealing little-known practice has had little momentum

Trueblood said the biggest obstacle to repealing the law may be simply that too few people know it exists. She said she has “talked to every” legislator from Marathon County and some were “horrified to learn” about what the law entails. 

“Hopefully the Legislature will do something about it,” she said.

Last session, the proposal to repeal the law had bipartisan support. The Assembly elections committee unanimously approved it after its Republican author, former Rep. Donna Rozar,  encouraged committee members not to discount the bill just because she wrote it with a Democrat. 

But the proposal was never introduced in the Senate and never got a floor vote in the Assembly.

Trueblood hopes the Legislature will act before 2026, when there will be an April Supreme Court election and legislative primaries and a general election later in the year.

If they just “cross off that little line in the state statute,” said Tollefson, “we would be good to go.”

Alexander Shur is a reporter for Votebeat based in Wisconsin. Contact Shur at ashur@votebeat.org.

Votebeat is a nonprofit news organization reporting on voting access and election administration across the U.S. Sign up for Votebeat Wisconsin’s free newsletter here.

Clerks say an obsolete Wisconsin law creates needless work — and a threat to ballot secrecy is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.