Green Bay Correctional Institution | Photo by Andrew Kennard

Amidst a staffing crisis that worsened living conditions in Wisconsin prisons, the state gave corrections officers a large raise.  

The number of vacant positions for correctional officers and sergeants across adult institutions has declined over 20% from a peak of 35%. But there’s still a struggle with working conditions, former correctional officer Joe Verdegan said. 

“By its nature, with the clientele you have there, it’s a very toxic environment,” said Verdegan, who worked at Green Bay Correctional Institution from 1994 to 2020. “The toxic part of it will never change, but the problem is, you need veteran staff that can deal with it.” 

Wisconsin’s Act 10, passed in 2011, excluded many government workers from collective bargaining for anything other than inflationary increases to base wages. The law led to an exodus of veteran staff concerned about what might happen to their pensions, Verdegan wrote in a 2020 book about GBCI.

Act 10 grouped some workers together as public safety employees and others as general employees. Public safety employees’ collective bargaining rights were largely unchanged, while those of general employees were severely curtailed. 

Dane County Judge Jacob Frost struck down the law’s collective bargaining restriction, ruling that the Wisconsin Legislature didn’t have a defensible reason for excluding some public safety workers from the public safety group. 

On Wednesday, Frost put his order on hold, granting a temporary stay on his Dec 2 ruling while he considers written arguments that he should keep the ruling on hold while the Wisconsin Legislature appeals it.

Frost’s December 2 decision essentially confirmed a previous ruling released in July, in which he wrote that Act 10 violated the equal protection clause of the Wisconsin Constitution. Previous legal challenges failed to overturn the law. 

Opponents of the law celebrated what the decision might mean for employees’ power in the workplace, while supporters said Act 10 saved billions of dollars. Former Gov. Scott Walker, who signed Act 10 into law, called the decision “brazen political activism” and “an early Christmas present for the big government special interests.”

The law’s effect on retirement contributions led to an increased cost for public employees and government savings. Since employees were responsible for a larger share of pension contributions, state and local governments saved nearly $5.2 billion over the seven-year period from 2011 to 2017, according to a 2020 report from the Wisconsin Policy Forum. 

The judge didn’t strike down Act 10 provisions that changed the rules for employees’ retirement contributions and health insurance premiums, an attorney representing unions in the case told Wisconsin Watch. Those provisions don’t rely on the distinction between the public safety and general employee groups, he said. 

Frost’s ruling has been appealed, and it’s expected to go to the Wisconsin Supreme Court, Wisconsin Public Radio reported. Its fate might depend on an upcoming Wisconsin Supreme Court election and whether any justices recuse themselves. 

Frost didn’t find a legal problem with the Legislature treating the public safety group differently than the general employees group — for example, by providing them with benefits that would attract quality employees to jobs important for public safety. If teachers, administration or sanitation workers face labor unrest, their absence from work probably wouldn’t cause death or great harm, he wrote in the July ruling. 

Instead, Frost took issue with the Legislature’s decision to not include certain workers in the public safety group, including the Capitol Police, conservation wardens and correctional officers. 

Specifically referring to correctional officers, Frost wrote, “What greater threat is there to public safety than the escape of the persons that those in the public safety group arrested and brought to justice?” 

Wisconsin prisons have seen a staffing crisis, allegations of harassment 

After Act 10, GBCI staff had to contribute more to their pensions and paid higher health insurance premiums, Verdegan wrote in his book. 

“People were fleeing the prison to go drive truck, be bartenders, work in cheese factories, or even bag groceries at Woodman’s,” Verdegan wrote. 

Corrections officers were asked to put in more overtime around 2011 or 2012, former GBCI officer Jeff Hoffman told the Examiner in July. 

“From that time forward, it never got any better,” said Hoffman, who left GBCI in early 2023 after almost 23 years. “If you were there, you were going to work 16-hour shifts.” 

Staffing vacancies for correctional officers and sergeants have declined substantially from a peak of 35% in August 2023 to the current 12.9% vacancy rate.

In the DOC’s 2022 Climate and Engagement survey, over half of security staff expressed at least some disagreement with the idea that their pay was fair relative to the duties they performed. Over half said that if they left DOC, it would be because of their salary and/or benefits. 

These responses were given before Wisconsin implemented a large pay raise for corrections officers. Under the pay increases, correctional officers’ wages increased from $20.29 an hour to over $30 an hour, with more pay for officers in higher-security and understaffed prisons. Wages had received a $4 boost from federal pandemic relief funds prior to the increase, the Associated Press reported. 

Verdegan wrote in his book that some supervisors would try to harass or intimidate staff. Sean Daley of the American Federation of State, County and Municipal Employees (AFSCME) Council 32 made a similar remark to the Examiner in 2022. 

“It’s a tough enough job as it is,” Daley told the Examiner in 2022. “Add in that a lot of the supervisors think they’re ‘top-cops’ and spend their time tirelessly harassing staff with weak investigations and it just adds to the vacancy rates.”

Nearly half of security staff expressed at least some disagreement with the statements “My supervisor cares about my interests” and “Employees are treated fairly in my work unit.” 

About 1 in 10 strongly disagreed with the statement “My supervisor treats me with dignity and respect,” with about a quarter expressing at least some disagreement. About three-quarters at least somewhat agreed that they have positive relationships with their colleagues. 

Close to 40% of security staff expressed at least some disagreement with the statements “Work rule violations are not tolerated” and “I can disclose a suspected violation of a rule, law, or regulation without fear or reprisal” in the 2022 survey.  

Some individual facilities have vacancy rates for correctional officers and sergeants that are higher than the overall number for adult facilities, including  20.5% at Waupun Correctional Institution. Waupun has seen several prisoner deaths and staff charged with crimes. 

Waupun has seen an influx of staff since September, when the vacancy rate was 42%. Sarah Cooper, administrator of the DOC’s division of adult institutions, said at a public meeting in September that other staff were sent to assist Waupun. For example, Waupun also had 40 supplemental staff per pay period, she said. 

Correctional officers and sergeants are far from the only staff in Wisconsin prisons. The Department of Corrections has varying levels of vacancies of other staff. Some of the highest vacancy rates are 22% for social services and 21% for psychological services. 

Prison Policy Initiative argues for addressing staffing issues through decarceration

While Wisconsin’s large pay raises have garnered credit for bringing in new staff, the state hasn’t yet seen whether current efforts will fully staff Wisconsin prisons. A briefing published last week by the Massachusetts-based Prison Policy Initiative challenged the idea that the U.S. can solve prison staffing problems through recruitment. 

The research and advocacy group argued that decarceration would be more effective in addressing understaffing than pay raises, lowering employment requirements, offering staff wellness programs or constructing new facilities. 

The group promoted reducing the prison populations through parole, other forms of release and taking steps to decrease the number of people admitted to prison. 

As of Dec. 6, Wisconsin’s adult prisons held over 23,000 people, more than 5,000 people higher than design capacity. The adult prison population has risen over 2,500 from fiscal year 2022 to fiscal year 2024. 

Incarcerated people face the worst harms of understaffing, the PPI argued, but they noted health risks that employees face, including injury, exposure to infectious diseases and high rates of post-traumatic stress disorder and depression. 

“Unfortunately, there’s only so much that a pay raise can do to ameliorate that,” said Wanda Bertram, communications strategist for the Prison Policy Initiative. 

A 2018 survey of Washington State Department of Corrections employees found that prison employees experience PTSD at a rate equivalent to Iraq and Afghanistan war veterans and higher than police officers. These jobs take a lot out of people, Bertram said. 

In Wisconsin’s adult prisons, 452 assaults on staff took place in fiscal year 2024, according to Department of Corrections data. The incident rate was 19.6 assaults per 1,000 incarcerated people, which is the highest it’s been since at least 2013, the earliest year available. These numbers are for adult institutions and many of the assaults involve prisoners spitting or throwing bodily substances (fewer than half involve battery, physical injury or sexual assault).

How long new staff stay in corrections also matters, and Bertram pointed to challenging turnover rates found in a 2020-2021 survey. The job isn’t for everyone, said Hoffman, the former GBCI correctional officer. 

“Historically speaking, from the time that I started there to the time that I left… if 10 new people would start at one point, usually half would quit,” Hoffman said. “Because they didn’t want to work in that environment.” 

Former officers’ thoughts on Act 10

Former correctional officer Denis O’Neill has had complicated feelings about Act 10. He said he would’ve liked to have more money in his pocket, but he said the act was for the greater good of Wisconsin and saved billions for taxpayers. 

In Verdegan’s book, O’Neill recounts the story of a fight in 2015 with an incarcerated man who was attacking a staff member. Verdegan wrote that there was “no question O’Neill was fighting for his life.” 

O’Neill left GBCI with a medical termination and had physical, cognitive and speech therapy, Verdegan wrote. He had at least four documented concussions while working at GBCI. O’Neill told the Examiner that he had to go back to doctors he was seeing and get new paperwork after the state said they didn’t receive the original documents. 

“It’s their job to make it as hard as possible as they can for you so that you get sick and tired of doing everything and you forget about it,” O’Neill said. “That’s the game I felt that was being played.”

O’Neill said he received his benefits after a state senator stepped in. He thinks the union could have taken care of the issue for him if it had not been disempowered under Act 10.

“I could’ve just continued to work on my recovery,” he said. 

Kimberly Verdegan, a former GBCI correctional officer who is married to Joe Verdegan, thinks prison jobs are less desirable than teaching jobs and that the passage of Act 10 didn’t take this into account. 

“Not to say that a teacher’s job isn’t important,” Kimberly Verdegan said. “But they have their holidays off, they go home at night. They don’t get forced to stay another shift.”

The Wisconsin Department of Corrections declined comment for this story, and AFSCME Council 32 did not respond to requests for comment. 

Update: This story has been updated with the most recent data on staff vacancies and prison assaults.

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• Wisconsin budgets nearly $463,000 a year to incarcerate each child at the state’s beleaguered Lincoln Hills and Copper Lake schools, a figure that has ballooned over a decade as enrollment has plummeted.

• A new Department of Corrections budget request would nearly double that figure to about $862,000 a year — 58 times what taxpayers spend on the average K-12 public school student.

• Experts attribute the enrollment trends and costs to demographic changes, a paradigm shift from large youth prisons to smaller regional facilities and scandals on the campus that made judges hesitant to send teens to Lincoln Hills.

Wisconsin budgets nearly $463,000 a year to incarcerate each child at the state’s beleaguered juvenile prison complex in the North Woods, a figure that has ballooned over a decade as enrollment has plummeted.

A new Department of Corrections budget request would nearly double that figure to about $862,000 a year — 58 times what taxpayers spend on the average K-12 public school student.

It comes as efforts to close the Lincoln County complex — home to Lincoln Hills School for boys and Copper Lake School for girls — and build a new youth prison in Milwaukee have slowed to a crawl.  

Six years after the Legislature approved the closure plan, Republican lawmakers and Democratic Gov. Tony Evers are blaming each other during funding and policy disagreements that have delayed the closure. 

A 2018 legal settlement restricted how guards could discipline youth. That followed a series of scandals involving allegations of inhumane conditions, such as frequent use of pepper spray, strip searches and mechanical restraints and solitary confinement. 

Republicans earlier this year pushed to lift pepper spray restrictions after a 16-year-old incarcerated at Lincoln Hills struck a counselor in the face, resulting in his death. A judge denied requests to alter the settlement in a dispute that has added to closure delays, the Milwaukee Journal Sentinel reported.

Meanwhile, the facility’s population is dwindling. As of late November, it served just 41 boys and 18 girls on a campus designed for more than 500 youth.  

Wisconsin Watch and Milwaukee Neighborhood News Service spoke to judges, lawmakers, former prison staff and researchers about the eye-popping price tag to incarcerate fewer young people. They attributed the trends to demographic changes, a paradigm shift from large youth prisons to smaller regional facilities and scandals on the campus that made judges hesitant to send teens to Lincoln Hills. 

“No judge wants to send a kid to Lincoln Hills,” said Milwaukee County Circuit Court Judge Laura Crivello, who has presided over juvenile cases. “You feel like you’re damning the kid. And if you look at the recidivism rates that come out of Lincoln Hills, you pretty much are damning a kid.” 

Here’s a closer look at the numbers. 

Who sets budgets for youth prisons? 

Lincoln Hills and Copper Lake schools are the state’s only youth prisons, but they are among four main state facilities for young people convicted of serious juvenile offenses. The others are Mendota Mental Health Institute, a psychiatric hospital in Madison that treats youth involved in the juvenile justice system, and Grow Academy, a residential incarceration-alternative program outside of Madison.

The Legislature sets uniform daily rates that counties pay to send youth to any of the locations — spreading costs across all facilities. 

In 2015, lawmakers approved a daily rate of $284 per juvenile across all four facilities, or nearly $104,000 a year. This year’s rate is $1,268 a day, or nearly $463,000 annually. 

The annual per-student rate would jump to about $841,000 in 2025 and nearly $862,000 in 2026 if the Legislature approves the latest Department of Corrections funding request. 

By contrast, Wisconsin spent an annual average of $14,882 per student in K-12 public schools in 2023, according to the Wisconsin Policy Forum. 

Why have costs ballooned? 

A campus built for more than 500 is mostly underused as enrollment declines, but taxpayers must still pay to maintain the same large space. It affects county budgets since they pay for youth they send to state juvenile correctional facilities.

Fixed infrastructure and staffing costs account for the largest share of expenses, said department spokesperson Beth Hardtke. Spreading the costs among fewer juveniles inflates the per capita price tag.

But taxpayers haven’t seen overall savings from the steep drop in enrollment either. The state in 2015 budgeted about $25.9 million for the Lincoln Hills and Copper Lake complex. That number climbed to about $31.3 million by 2023 with the addition of staff — a cost increase nearly in line with inflation during that period. 

Driving requests to further hike rates: The Department of Corrections seeks $19.4 million in 2026 and $19.8 million in 2027 to expand Mendota Mental Health Institute’s capacity from 29 beds for boys to 93 beds serving girls or boys — an expansion required by state law. 

The expansion requires adding 123 positions at the facility. Such additions affect calculations for the rates of all state facilities for incarcerated juveniles, including Lincoln Hills.  

Why are there fewer incarcerated students? 

The trends driving high costs at Lincoln Hills started more than 20 years ago, said Jason Stein, president of the Wisconsin Policy Forum.

First, Wisconsin is home to increasingly fewer young people. 

The state’s population of youth under 18 has been shrinking. The state saw a 3.2% dip between 2012 and 2021 — from 1,317,004 juveniles to 1,274,605 juveniles, according to a  Legislative Fiscal Bureau report.

Juvenile arrests in Wisconsin dropped by 66% during the same period.  

Meanwhile, judges became reluctant to sentence juveniles to Lincoln Hills —  even before abuse allegations escalated and prompted authorities to raid the campus in 2015.     

“I was the presiding judge at Children’s Court, when we blew open the fact that kids weren’t getting an education and they were having their arms broken,” said Mary Triggiano, an adjunct professor at Marquette University Law School and former District 1 Circuit Court chief judge.

“But we knew before that there were problems with Lincoln Hills because we watched the recidivism rates. We would bring in DOC and say: ‘Tell me what kind of services you’re going to give. Tell me why they’re not in school. Tell me why you’re keeping them in segregation for hours and hours and hours’ — when we know that’s awful for kids who experience trauma.”

Enrollment dropped and costs increased, but outcomes didn’t improve. 

More than 61% of the 131 boys who left Lincoln Hills in 2018 committed a new offense within three years, while about 47% of the 15 girls who left Copper Lake reoffended. The recidivism rate for boys during that period was roughly the same as it was for those released in 2014. The rate for girls was worse than the nearly 42% it was four years earlier. 

Stein compared Lincoln Hills to a restaurant that tries to compensate for lost customers by raising meal prices. If prices keep rising, customers will look for a different restaurant, he said. 

“That, in a nutshell, is how you get into this spiral where you’re seeing fewer residents, higher rates, and greater costs for counties,” Stein said. “Then it’s just rinse and repeat.”

How much do other states spend to incarcerate youth?  

Wisconsin is not the only state spending hundreds of thousands of dollars per juvenile it incarcerates. 

A 2020 Justice Policy Institute report showed Wisconsin spent less than the national average in 2020. But Wisconsin’s per-juvenile costs have since more than tripled as Lincoln Hills remains open and incarcerates fewer young people.  

Incarcerating juveniles is generally more expensive than it is for adults, said Ryan King, director of research and policy at Justice Policy Institute. Rehabilitation plays a bigger role in juvenile corrections, and those programs cost more. Incarcerated children typically access more  counseling, education and case management programs. 

States nationwide are rethinking their approach to youth incarceration as crime rates fall and more research shows how prison damages children, King said. 

“There was an acknowledgement that locking kids up was not only failing to make communities safer, but it was making kids worse, and really just putting them in a position where they were more likely to end up in the adult system,” he said.  

How is Wisconsin trying to reshape juvenile justice? 

In 2018, then-Gov. Scott Walker signed Act 185, designed to restructure the state’s juvenile justice system. The law kicked off plans for a new state youth prison in Milwaukee and authorized counties to build their own secure, residential care centers.

Milwaukee and Racine counties are moving forward on such plans to build these centers. The centers function similarly to county jails: County officials operate them under Department of Corrections oversight. Officials hope keeping youth closer to home will help them maintain family connections. 

“We have always pushed smaller is better. You can’t warehouse young people like you do adults,” said Sharlen Moore, a Milwaukee alderwoman and co-founder of Youth Justice Milwaukee. “Their brain just doesn’t comprehend things in that way.”

The law aimed to close troubled Lincoln Hills and give judges more options at sentencing while balancing the needs of juvenile offenders and the public. But those options have yet to fully develop. 

Today’s alternative programs typically have limited space and extensive waitlists. That won’t be fixed until more regional facilities go online. 

How else could Wisconsin spend on troubled youth? 

Triggiano, now director of the Marquette Law School’s Andrew Center for Restorative Justice, was astounded to learn youth incarceration costs could nearly double next year. 

“You just want to drop to your knees because if I had that money, we had that money, what could we do differently?” she said. 

She quickly offered ideas: programs that recognize how traumatic experiences shape behavior, violence prevention outreach in schools, community mentorship programs — evidence-based practices shown to help children and teens. Milwaukee County had worked to create some of those programs before funding was pulled, Triggiano said.

“It all got blown up in a variety of ways at every juncture,” she said. “Now there’s going to be an attachment to the secure detention facility because that’s all people could muster up after being slammed down every time we tried to do something that we thought was going to work.”

State Rep. Darrin Madison, D-Milwaukee, echoed Triggiano and offered additional spending suggestions, such as housing resources, mental health support and summer jobs programs. 

“The cost of sending one young person to Lincoln Hills would be enough to pay several young people working jobs over summer or the span of the school year,” Madison said.  

Wisconsin’s disproportionate spending on incarcerating its young people runs counter to the Wisconsin Idea, its historical commitment to education, he added. 

“We’re so committed to incarcerating people that we’re willing to eat the cost of doing so, as opposed to making investments in deterrence and getting at the root cause of the problems.” 

One child, $463,000 per year: Ballooning costs of troubled Lincoln Hills youth prison is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.

Gov. Tony Evers kicks off a budget listening session in Appleton, Wis. on Monday, Dec. 2 | Photo by Andrew Kennard

Members of the public traveled to Einstein Middle School in Appleton Monday to tell Gov. Tony Evers about their priorities for Wisconsin’s 2025-2027 budget. 

During the first of Evers’ five planned listening sessions around the state ahead of his next budget proposal, Wisconsin residents expressed concern about the cost of housing, Wisconsin prisons and other issues in a breakout group attended by the Examiner. 

In opening remarks, Evers expressed support for addressing “long neglected” priorities and cited Wisconsin’s budget surplus of over $4 billion for the 2024 fiscal year. 

Evers said his priorities include expanding BadgerCare, legalizing marijuana, protecting access to reproductive health care, gun and justice reform, protecting the environment and investing in kids and schools. 

Local Republican state Rep. Ron Tusler (R-Harrison) has a different view on the surplus, Fox 11 reported. He wants to use it to  return money to taxpayers and provide relief from inflation.  

Members of the public split into six breakout groups. Each group focused on different topics relevant to the budget. The Examiner attended the “Strong & Safe Communities” group, which addressed issues ranging from affordable housing to Wisconsin’s prison system. 

A De Pere resident brought up the high cost of housing, saying that she and her husband are from Door County but couldn’t afford to live there even though they both work. Even in De Pere, “all the houses in my neighborhood are getting bought up and flipped,” she said. 

Tom Denk, who was formerly incarcerated, said he wants to see change in Wisconsin prisons. He said he wasn’t allowed access to enrichment  programs in prison. 

“The DOC needs more funding because their staff need to be educated. They need to have that trauma-informed care,” Denk said. “Because most people are going to get out of prison. I’m one of them.”

Substance abuse and anger management programs in the Wisconsin prison system have waitlists in the thousands. The Department of Corrections’ website says the agency tries to enroll people in programming as they get close to their release date. 

Karen Winkel, a homeless prevention specialist, said many of her clients have been recently released from the Department of Corrections or the Green Lake County Jail, with “no place to go. There’s no place to live.” 

Lisa Cruz, executive director of Multicultural Coalition, Inc., said her nonprofit is overwhelmed with serving immigrants and refugees. 

“It’s [a] humanitarian crisis,” Cruz said. “And I think we often think about that happening somewhere else, in another country, maybe in another state. It’s right here and it’s right now.”

Members of the group expressed concerns about American Rescue Plan funding running out, including funding for services for crime victims. Wisconsin passed $10 million in funding for victim services earlier this year, but providers are still facing budget cuts. 

“My agency received a 72% reduction, really impacting nearly half of our budget,” said Isabel Williston, executive director of ASTOP Sexual Abuse Center. 

Jared Hoy, secretary of the Wisconsin Department of Corrections, attended the group discussion, but mostly listened since the focus was on the public’s input. 

An informational packet distributed at the event described positions the governor has taken on criminal justice. These include increasing funding for Wisconsin’s TAD (treatment alternatives and diversion) program and addressing staffing shortages that have worsened conditions in state prisons. 

Evers will introduce his budget proposal early next year, Communications Director Britt Cudaback told the Examiner in late October. In his remarks, Evers praised Wisconsin’s new legislative maps as more reflective of the “will of the people.” In last month’s election, the maps helped Democrats flip 14 previously Republican-held seats in the Legislature, narrowing Republican majorities. 

Evers’ next listening session is Wednesday evening in La Crosse, followed by Milwaukee, Ashland and a virtual session.  

Members of the public can submit comments on budget priorities through the governor’s constituent services page. 

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Transfr, a New York company, seeks to put virtual reality technology in the hands of people who are incarcerated in Wisconsin, hoping they can overcome barriers to employment once released. 

“It’s life-changing for an individual to be able to come out of incarceration with actual career pathways,” said Ruben Gaona, executive director of My Way Out, an organization that supports people who are leaving reincarceration and one of Transfr’s local collaborators. 

“They’d be able to go out into the community and say, ‘OK, you know what: I’m not only here to get a job, I’m out here to get a career.’” 

Avoiding reincarceration

Research has found that a criminal record leads to a 50% reduction in callbacks and job offers. 

The Wisconsin Department of Corrections, among others, reports that the more likely someone with a criminal record is employed, the less likely the person is to return to incarceration. 

According to the department’s 2022 report, people who “completed vocational programming had lower rearrest, reconviction and reincarceration rates … compared to their peers who were identified as having a vocational programming need but who did not receive programming.” 

“From a personal and professional standpoint, I can tell you that a good-paying, career-supporting job is very essential to someone staying out and keeping that recidivism rate down,” said Andre Brown, employment specialist with Project RETURN, a reentry nonprofit established nearly 50 years ago.

For all the talk about pipelines into prison, Brown and his colleagues are trying to create a pipeline out of prison.

“If one can support themselves, pay their bills, take care of their family and have some fulfillment, one has no time to think of crime,” Brown said. 

Inside and outside

My Way Out provides six weeks of training and education to people inside Milwaukee County Community Reintegration Center, a county-run correctional facility. This support is designed to help people with job searches, including résumé writing and interviewing skills. 

With Transfr, Gaona and his team see an opportunity to expand their support by adding four weeks of virtual reality training for in-demand vocations, in fields such as construction, manufacturing,  hospitality and health care.

My Way Out staff also want to bring these resources to state prisons overseen by the Department of Corrections. 

“People will be able to come out (of incarceration) and take apprenticeship tests, so they’d start getting placement in apprenticeship programs and secure living-wage jobs,” said Gaona. 

Funding obstacle

Funding is the main obstacle to getting this technology into the hands of people who are incarcerated. 

The Department of Corrections does not have a budget for this type of technology but suggested that Transfr reach out to Wisconsin Workforce Development Boards, which partner with the department in reentry work, Beth Hardtke, director of communications for the Department of Corrections, said in an email. 

Ryan Leonhardt, state workforce manager for Transfr, said the company has had conversations with these boards but, for the most part, has heard that funding is not currently available from them as well.  

My Way Out applied for a grant that would help provide funding to work with Transfr, but its request was denied. 

Opportunities

Transfr offers more than 350 trainings, all 12 to 20 minutes, which teach foundational skills within various fields, Leonhardt said.

“If somebody is learning how to use calipers, they pick up calipers in the virtual environment. They set the calipers using the controls. They actually do the measurements,” said Leonhardt, explaining how Transfr users learn about this measurement tool common in engineering, metalworking and woodworking. “And then the final thing is they get step-by-step instruction from a digital coach, who then turns around and gives them an assessment.” 

Transfr also provides career explorations. Like the trainings, these are hands-on and guided by a coach but are five- to eight-minute experiences of a day in the life of a job “so people can get an idea of what it’s like,” Leonhardt said. 

Better trained workers are beneficial not just for the people getting trained but for the wider economy as well because of nationwide workforce shortages, Leonhardt said.

“Right now, the labor markets are such a way that if someone can come in and they have foundational skills … they’re going to have better chances for employment because they’re going to be able to meet their (employers’) needs right away,” he said. 

News414 is a service journalism collaboration between Wisconsin Watch and Milwaukee Neighborhood News Service that addresses the specific issues, interests, perspectives and information needs identified by residents of central city Milwaukee neighborhoods. Learn more at our website or sign up for our texting service here.

Virtual reality technology connects people who are incarcerated to a new type of job training is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.

Rebecca Aubart (left) of the advocacy group Ladies of SCI spoke about the idea of an ombudsman at a hearing of the Assembly Committee on Corrections on July 9. | Screenshot via Wisconsin Eye

As the Wisconsin Department of Corrections moves toward a contract with a consulting and management firm, advocates are pushing for more expansive reform:the creation of an independent watchdog called an ombudsman. It’s unclear whether an ombudsman bill would pass through the state Legislature. 

These efforts come in the wake of criticism of prison conditions, deaths in the Wisconsin correctional system and criminal charges against the former Waupun Correctional Institution warden and members of his staff. 

Department of Corrections communications director Beth Hardtke said that the DOC is reviewing the idea of creating an ombudsman office, Wisconsin Watch reported in late August. Meanwhile, the department has been pursuing another method of external review. 

In a letter to the chair of the Assembly Committee on Corrections on July 9, Department of Corrections Secretary Jared Hoy mentioned contract negotiations for an outside third-party review. That outside third party is Falcon Correctional and Community Services Inc., a nationwide consulting and management firm, Hoy said. Falcon “exists to elevate mental health services in jails and prisons,” the firm said on its website. 

“We are bringing on Falcon to examine our restrictive housing practices, our policies, procedures, processes, operations, and programs and to identify recommendations,” Hoy said. “This is just one step of many that we at the department are taking to make improvements at our facilities,” he added, “to help keep staff safe and improve the conditions for those in our care.”

Hardtke told the Examiner that the department is anticipating the contract with Falcon will be signed by the end of the month. In mid-July, Hardtke told the Examiner that recommendations from Falcon would also be shared with the public. 

What might an ombudsman do?

20 states have an independent prison oversight body. These include the states bordering Wisconsin: Minnesota, Michigan, Iowa and Illinois.

A report published in August includes an overview of current prison oversight bodies. The report was produced by an assistant professor at the University of Texas at Austin in collaboration with the Prison and Jail Innovation Lab, a policy resource center. 

The report found that the duties of these agencies may include facility inspections, addressing complaints, compiling comprehensive reports, assessing compliance with regulations and offering recommendations for improvements. Eight states have government ombuds offices, with the job of addressing complaints and overseeing various aspects of prison operations. 

Michele Deitch, the director of the Prison and Jail Innovation Lab, made a case for independent oversight in an essay published by the Brennan Center in 2021. She wrote that oversight bodies can “be our eyes and ears,” though the power to address problems should be held by correctional leaders, legislators and governors. 

“They can identify troubling practices early, and bring these concerns to administrators’ attention for remediation before the problems turn into scandals, lawsuits, or deaths,” Deitch wrote. “They can share best practices and strategies that have worked in other facilities to encourage a culture of improvement.”

Rebecca Aubart, executive director of the advocacy group Ladies of SCI, sent the Examiner an ombudsman proposal from the group in mid-October. The proposal suggests allocating about $1.5 million for an ombuds budget, and possibly more for the agency’s first 10 years. 

“We’ve had Republicans and Democrats, everybody, tell us that we can all agree we need some kind of oversight,” Aubart told the Examiner. “What that looks like, everybody is afraid of being on the front of that. And that’s part of the reason why we came up with our own bill… at least now they have something they can pick apart, once we have our bill ready.” 

The department has a complaint system for incarcerated people, including an appeals process, Hardtke told Wisconsin Watch. She said that “we also regularly offer guidance to the public, route complaints or concerns to the appropriate place, and resolve issues.” 

At a legislative hearing on July 9, Aubart said people who filed complaints filed with the DOC have been referred to the warden of the facility in question and experienced retaliation and often a dismissal of the complaint, the Examiner reported.

The Examiner reached out to Gov. Tony Evers’ office for comment regarding the ombudsman idea. Communications Director Britt Cudaback said the office is in the process of meeting with stakeholders, including the Ladies of SCI. They’re receiving feedback in preparation for the 2025-2027 biennial state budget introduction. The state begins its preparations for the upcoming biennial budget during each even-numbered year. 

Mark Rice, Wisconsin transformational justice campaign coordinator for the advocacy coalition WISDOM, favors independent oversight. 

“We can’t really trust the Department of Corrections to move this forward by themselves,” Rice said in an interview with the Examiner. “We’ve seen that over and over again, that that’s not a model that’s working — the current one.”

Rice said over email that WISDOM has consistently called for community oversight of Wisconsin prisons and emphasizes that those who are currently incarcerated, formerly incarcerated or have loved ones in prison should be involved in the process. 

Aubart thinks the DOC seeking an outside review from Falcon is a step in the right direction but isn’t enough. 

“Who will watch to see if the DOC is implementing any of these recommendations?” she said in a message to the Examiner. “Without an independent agency watching all the time,” she added, “any recommendations they make will be a colossal waste of money, time and resources.”

What do legislators think?

Sen. Van Wanggaard (R-Racine), chair of the 2023 Senate Committee on Judiciary and Public Safety, said “the idea of an ombudsman isn’t necessarily bad, having a person to address concerns.” 

“However, I am extremely reluctant to cede any control over corrections to any independent  entity,” Wanggaard said in a statement provided by his office.

Wanggaard’s chief of staff, Scott Kelly, elaborated on the senator’s response. He said there must be accountability for decisions made in the area of corrections. If the Legislature or the Department of Corrections cedes their control, this leads to less accountability and control, he said. 

Kelly said Wanggaard is not committed to an ombudsman, but “the idea of having a person within DOC to help address concerns/direct people within DOC [isn’t necessarily] a bad one.”

Rep. Ryan Clancy (D-Milwaukee) said “we need an independent fact-finder” in an article from Wisconsin Watch. 

In the same article, Darrin Madison (D-Milwaukee) who serves with Clancy on the corrections committee, said an office of ombudsman would be responsible for complaints instead of an internal system. He said “we’d likely see more results in changing practices within facilities if it was independent of administration.” 

Rep. Jerry O’Connor (R-Fond Du Lac), another member of the 2023 Assembly Committee on Corrections, said “we need more information to know if this [ombudsman] approach has found success.” 

“As a member of the Corrections Committee and a citizen, I am deeply concerned with issues ranging from staff safety to inmate treatment and the condition of older facilities,” O’Connor said in a statement provided by his office.

O’Connor said he awaits the DOC’s third-party report and that the committee will continue to hold hearings. He said he spent 20 years teaching Bible studies in state prisons and has a first-hand view. 

“My first observation is that managing a corrections system is extraordinarily difficult,” O’Connor said. “Between the COVID lockdowns and staff shortage crisis, there were too many issues that have been brought to light.”

The Examiner reached out to Falcon Correctional and Community Services Inc., the firm with which the DOC is negotiating a third-party review, and did not receive a statement for this article. The Examiner also reached out to some of the other members of the 2023 Assembly Committee on Corrections and the 2023 Senate Committee on Judiciary and Public Safety and did not receive comment. 

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• The Wisconsin Department of Corrections has banned donations of used books to prisoners in an effort to prevent drugs from entering state prisons through secondhand books.

• Critics say the department is limiting inmates’ access to information while failing to address wider entry points for drugs, like prison staff.

• The department has additionally spent about $4 million on restricting prisoner-bound mail in recent years — rerouting it to Maryland, where a company scans mail and sends a digital copy to those incarcerated.

• Multiple Wisconsin prison workers have faced charges related to drug smuggling in recent years.

The Wisconsin Department of Corrections has halted the work of a nonprofit that donated used books to prisoners for nearly 20 years, calling it necessary to prevent drugs from entering state prisons through secondhand books.

The move is drawing pushback from leaders of the nonprofit Wisconsin Books to Prisoners and prisoner rights advocates. They say the department is limiting inmates’ access to information while failing to narrow wider entry points for drugs, like prison staff. 

The used book ban comes after Wisconsin rerouted prisoner-bound mail out of state in the name of blocking drug shipments — an effort that has cost millions yet has had little visible impact on the numbers.

As they restrict books and mail shipments, Wisconsin prison officials have shared less about plans to stop prison employees from bringing in drugs. 

That’s despite last year’s launch of a federal investigation into employees suspected of smuggling contraband into Waupun Correctional Institution. Separately, multiple Wisconsin prison workers have faced charges related to drug smuggling in recent years. 

Prison officials ban used book donations

Wisconsin Books to Prisoners (WBTP), a small volunteer-run organization, has sent over 70,000 free books to state prisons since 2006.

Camy Matthay, the group’s director and co-founder, said she was alarmed in August to learn state prisons would no longer accept the group’s used books.

“The decision to bar WBTP from sending books unnecessarily restricts incarcerated peoples’ access to valuable educational resources, particularly when many facilities suffer from underfunded, outdated, or non-existent library service,” Matthay’s group wrote on social media when announcing the ban.

“We just want to send books to prisoners, that’s all,” Matthay said in an interview.

The organization inspected all books before sending to ensure they met prison “clean copy” criteria: no highlighting, underlining or marks of any kind, she said. 

In an Aug. 16 email to the nonprofit, Division of Adult Institutions Administrator Sarah Cooper wrote that her agency is not concerned with the organization itself, “but with those who would impersonate your organization for nefarious means.” 

“Bad actors” may send packages and books laced with drugs that “appear to be sent from the Child Support Agency, the IRS, the State Public Defender’s Office, the Department of Justice and individual attorneys,” she wrote.

The corrections department announced its latest ban of used books in January. Then Oshkosh Correctional Institution officials in February and March detected drugs in three shipments of books purporting to be from Wisconsin Books to Prisoners, spokesperson Beth Hardtke told reporters Monday in an email.

That was news to Matthay, she said Monday. The department never notified the group about the incidents, nor did Cooper’s August email mention them. 

Latest effort to restrict book donations 

This isn’t the first time restrictions have threatened the group’s work.  

Prison officials cited drug concerns in halting the nonprofit’s donations in 2008 before eventually agreeing to let it send only new books, following ACLU of Wisconsin intervention. In 2018, the department clarified that the nonprofit, as an approved vendor, could send used books so long as they were clean copies. It reaffirmed that decision in 2021. 

Hardtke said the latest restrictions don’t specifically target Wisconsin Books to Prisoners. They are instead part of a broader ban on all secondhand book deliveries. Prisoners may still receive new books sent directly from a publisher or retailer with a receipt, she said. 

Matthay’s group cannot keep up with demands while being limited to only new books, she said.

The policy will chill prisoners’ access to information, said Moira Marquis, a senior manager at the freedom of expression advocacy group PEN America. Marquis authored the report “Reading Between the Bars,” which detailed state book restrictions nationwide.  

Wisconsin Books to Prisoners sent donated books to inmates for free to address a specific barrier to information. Many prisoners, who in 2023 made as little as five cents per hour in jobs behind bars, cannot afford to buy new books from retailers. 

“If you’re going to limit somebody’s First Amendment rights excessively, you really should have a very strong burden of proof that not only is this necessary, but also that it’s effective,” Marquis said.

Wisconsin Watch asked the corrections department for evidence that necessitated the ban. 

“Unfortunately, in recent years individuals have repeatedly used paper, including letters and books, as a way to try to smuggle drugs into DOC institutions,” Hardtke said in an email.  

The department since 2019 has flagged 214 incidents of drugs being found on paper, representing a quarter of all 881 contraband incidents flagged during that time, according to figures Hardtke provided.  

“DOC is continuing the conversation with Wisconsin Books to Prisoners in the hopes we can come to an agreement to help fulfill the reading requests of those in our care and do so safely,” Hardtke wrote. 

Matthay in August asked the department if providing tracking information on its packages could help it verify that book shipments were indeed coming from Wisconsin Books to Prisoners. 

The department has yet to respond, she said Monday.  

Millions spent rerouting prison mail to Maryland

The corrections department’s broader efforts to restrict mail do not appear to have slowed the flow of drugs. The department counted more incident reports of drugs being found on paper (55) thus far in 2024 than it did in 2021 (49), the year it overhauled its mailing system, the figures Hardtke provided show. 

Not all incident reports flagged as drug-related turn out to actually be so, Hardtke noted, and the figures may not account for drug-related incidents logged in separate medical or conduct reports. 

In December 2021, the department began rerouting all prisoner-bound mail to Maryland, where a company called TextBehind scans each piece of mail and sends a digital copy to those incarcerated. The department has paid nearly $4 million for those services since they began, according to information Wisconsin Watch obtained through an open records request.

Some incarcerated people told Wisconsin Watch the loss of physical mail has increased their feelings of isolation. They can no longer hold the same handwritten letters and photographs their loved ones sent; photocopies aren’t the same. 

“I don’t get to smell the perfume on a letter. I don’t get the actual drawings my kid sends me. It takes away from the sentimental value of it,” said a Waupun prisoner who asked to remain anonymous for fear of retribution.  

A range of research has shown that maintaining connections to loved ones improves the likelihood that a prisoner will reintegrate into society and avoid recidivism. 

The prisoner said the mail policy hasn’t stopped the flow of drugs into prison.

“Every day I smell weed,” he said. “They’re trying to blame us for the drugs, but if the administration doesn’t hold their staff accountable for their actions, it won’t solve the problem.”

Lockdowns don’t stop drug flow 

Wisconsin in recent years has locked down prisons, limiting inmate movement and privileges to alleviate staffing shortages. Drugs kept flowing even after in-person visits and direct mail to prisoners stopped. 

The department counted 214 total drug-related contraband incident reports in 2024, up from 142 a year earlier and 164 in 2022. 

Last year, a U.S. Department of Justice investigation into a possible drug and contraband smuggling ring prompted the state to place 11 Waupun prison employees on leave. In September, a former Waupun prison employee was convicted of smuggling contraband into prisons under the guise of completing repairs.

And in October 2023, three months after state officials asked federal authorities to investigate staff-led smuggling inside Waupun’s prison, 30-year-old Tyshun Lemons was found dead from fentanyl poisoning. In June, prosecutors criminally charged nine Waupun prison workers, including the former warden, following multiple inmate deaths, including Lemons’.

At least two dozen correctional officers have been caught smuggling contraband into Wisconsin prisons since 2019, according to public records obtained by the advocacy group Ladies of SCI and shared with Wisconsin Watch. 

Wisconsin Watch is awaiting department records requested Sept. 5 detailing additional information related to recent drug incidents in its adult facilities. 

Mail restrictions scrutinized in other states

Multiple states have restricted books and mail since 2015, citing drug smuggling concerns, Marquis said. Meanwhile, prisoners have increasingly relied on electronic tablets, which have come with new limits on what they can read, Marquis said. 

Have such restrictions limited the flow of drugs in those states? Not necessarily, news reports have found. 

A Texas Tribune/Marshall Project investigation in 2021 found that curtailing mail did not curb drugs found in Texas prisons. Guards wrote up even more prisoners for drugs after the policy change. Prisoners and employees reported that staff were most responsible for smuggling drugs.

Pennsylvania’s prison officials banned physical mail in 2018 after blaming a series of staff illnesses on drugs allegedly sent by mail. But less than five years later, the number of prisoners who tested positive on random drug tests substantially increased, The Patriot News reported last year. 

Florida in 2021 stopped all paper mail from entering prisons, citing 35,000 contraband items found in mail between January 2019 and April 2021. But those represented less than 2% of all such items found in the prisons during that period, the Tampa Bay Times reported.  

Wisconsin in 2022 issued new screening requirements for people entering prisons and added metal detectors at points of entry. But one Waupun prison worker said screeners at entrances do not routinely inspect employees’ bags or lunches, allowing drugs to pass through undetected. The prison worker requested anonymity because he is not authorized to speak to media.

“If it were me trying to stop drugs, the first thing I would do is come up with a system where employees are screened better,” he said. 

To Rebecca Aubart, executive director of Ladies of SCI, the secondhand book ban is an example of how policies touted as safety measures harm incarcerated people. 

“To me this policy is another way DOC is blaming families and the people they incarcerate for the problems their staff can’t or won’t address,” she said. 

“It’s a false narrative that gets repeated, and when it becomes policy, the false narrative gets reinforced.”

Wisconsin prisons restrict books and mail to keep drugs out, but some staff still bring drugs in is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.

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An inmate found dead at a maximum-security prison in northeastern Wisconsin was strangled, investigators said Thursday.

Brown County Sheriff’s Office deputies and medical personnel were called to the Green Bay Correctional Institution on Tuesday evening for a report of a pulseless inmate who wasn’t breathing. They found 19-year-old Micah Laureano dead at the scene. It’s unclear exactly where in the prison Laureano was found.

The sheriff’s office said that an initial investigation determined that Laureano had been killed in his cell and his 24-year-old cellmate was a suspect.

The sheriff’s office said in an updated news release Thursday that an autopsy revealed Laureano had been strangled.

Laureano and the suspect had been together in the cell for only hours before his death, the sheriff’s office added. The release did not say specifically how long they had been together.

The investigation is ongoing, and charges are expected to be filed late next week, the sheriff’s office said.

Online court records indicate that Laureano was sentenced to two years in the state prison system in January for being a party to substantial battery in Waukesha County, with the first year to be served behind bars and the second on extended supervision. His attorney in that case, public defender Maura McMahon, described Laureano as a “funny, thoughtful young man and a talented artist” in an email to The Associated Press.

Laureano’s cellmate was sentenced to 40 years in the prison system in January 2018 for attempted homicide in Manitowoc County, with 20 years to be served behind bars and 20 years on extended supervision. The cellmate was 18 years old when he was sentenced.

Asked for comment on the incident, state Department of Corrections spokesperson Beth Williams Hardtke responded with an email acknowledging that Laureano died Tuesday after an “incident in his cell.” She said no staff members were hurt, and law enforcement was investigating. The prison was operating normally with all scheduled activities continuing as usual, she said.

Laureano’s death is another blow for the Department of Corrections as it struggles to protect inmates and prison workers in the face of aging facilities and chronic staffing shortages.

Five inmates at the maximum-security Waupun Correctional Institution have died since June 2023. Two killed themselves, one died of a fentanyl overdose, one died of a stroke, and one died of malnutrition and dehydration. Prosecutors charged the prison’s former warden, Randall Hepp, and eight other Waupun staff members this past June with misconduct in connection with the stroke and malnutrition deaths.

Men held at Waupun have filed a class action lawsuit alleging mistreatment, including not having access to health care. And the U.S. Department of Justice is investigating a possible smuggling ring at the prison.

Just weeks after the charges came down against Hepp and his staffers at Waupun, Corey Proulx, a counselor at the state’s youth prison outside Irma, died after a 16-year-old inmate punched him in the face. His death sparked calls from the facility’s staff and Republican legislators to lift a court-imposed ban on pepper spray. The federal judge who imposed the prohibition in 2018 has so far refused to consider their requests.

Waupun opened in 1854. Green Bay Correctional Institution opened in 1898. Republicans have been calling for years to close both prisons, saying they’ve outlived their usefulness. But concerns over job losses in the communities and the cost of building a new prison, estimated at as much as $1 billion, have proven to be stumbling blocks. Democratic Gov. Tony Evers has tried to address the prison system’s problems by giving guards raises.

Wisconsin Watch is a nonprofit and nonpartisan newsroom. Subscribe to our newsletter to get our investigative stories and Friday news roundup. This story is published in partnership with The Associated Press.

Autopsy determines man killed at Green Bay Correctional Institution was strangled is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.