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Yesterday — 25 February 2026Main stream

Rivian Expands Service Network Before $45K R2 Tests Its Capacity, But Will It Be Enough?

  • Rivian is expanding its service network ahead of the R2’s launch.
  • More than 50 new service centers are scheduled to open soon.
  • Company is also hiring new techs and adding mobile service vans.

Rivian is gearing up to introduce the R2 next month and the company is preparing for its arrival by announcing plans to open dozens of new service centers. This should help the company deal with the influx of new customers caused by the roughly $45,000 EV.

While the automaker didn’t give firm numbers, they said more than 50 new service centers are scheduled to open through next year. This will push the total number of facilities past the 150 mark.

More: Rivian Owner’s Quality And Service Nightmares Expose The Pain Of Being A ‘Beta Tester’

Rivian didn’t say where these centers will be located, but confirmed “multiple locations and larger sites” with higher capacities are planned for markets where their vehicles are popular. On the flip side, in remote areas, the company will focus on mobile service.

 Rivian Expands Service Network Before $45K R2 Tests Its Capacity, But Will It Be Enough?

Speaking of mobile support, Rivian plans to increase its fleet of service vans by 50% this year. The company noted this is what customers prefer and they’ll be “enhancing onboard tools and technician training so we can perform more services remotely, including routine maintenance like tire rotations.”

More: That Rivian Bumper Tap Didn’t Look Like An $11,000 Oopsie, But Here We Are

The company has also hired and trained more than 1,000 service specialists in the past year and that practice will continue. This has reportedly resulted in a 35% reduction in wait times for service.

Software Updates

In other Rivian news, the company recently announced a handful of software updates including a new Apple Watch app. It enables users to lock and unlock doors, vent the windows, and adjust the climate control system – among other things.

The automaker also updated software in Gen 1 Quad-Motor as well as Gen 1 and 2 Dual-Motor R1s. Thanks to the change, Sport Mode now has a higher ride height option known as Standard. The company also extended Sport mode to Dual-Motor variants, which “unlocks optimized power delivery and quicker acceleration.”

Other highlights include Launch Mode as well as a “Lower” setting, which reduces the ride height by about an inch to ease entry and egress. There’s also a new cold weather indicator that shows “exactly how much energy is being used to keep your battery warm.” It will also show how much range is “temporarily unavailable until the [battery] pack reaches its optimal operating temperature.”

 Rivian Expands Service Network Before $45K R2 Tests Its Capacity, But Will It Be Enough?
Before yesterdayMain stream

Rivian Could Be About Steal One Of The Land Cruiser’s Best Features

  • A patent shows the R1S with split tailgate and opening glass.
  • Rivian may add more physical switches and dials to the cabin.
  • Spy shots confirm the upcoming R2 has a roll-down rear window.

Rivian introduced a wide range of updates to the R1S and R1T for the 2025 model year, focusing on improvements beneath the surface while keeping the exterior mostly untouched. But according to a newly discovered patent, the R1S might be in line for another tweak in the form of a revised tailgate featuring a glass section that opens on its own.

Read: Rivian Patents Removable Roof Panels For Its EVs

According to documents uncovered by Car&Driver, Rivian has patented a new tailgate design that appears to give the R1S the ability to open either the entire hatch or just the glass panel. It’s a setup familiar to anyone who’s used the Toyota Land Cruiser or the closely related Lexus GX. BMW’s 3-Series Touring wagon also offers a similar function.

 Rivian Could Be About Steal One Of The Land Cruiser’s Best Features

The Toyota 4Runner also has something similar, although its rear window can actually roll down just like a side window, rather than opening out as Rivian’s patent shows. It’s a useful feature, allowing you to retrieve or store items without having to open the entire tailgate.

Rivian’s patent drawings show that this independently opening glass would be integrated into the current R1S split tailgate. That means Rivian could add the new feature without altering the SUV’s distinctive two-part rear hatch, maintaining the utility and visual character of the original design.

Buttons and Dials Coming?

 Rivian Could Be About Steal One Of The Land Cruiser’s Best Features
USPTO

There may be more than just hardware updates in store. The same filing, as noted by Car&Driver,, shows an interior equipped with actual physical buttons and knobs, something the current R1S doesn’t offer. It’s possible these would supplement the screen-heavy layout with tactile controls for climate or audio settings, easing day-to-day usability.

The patent also hints at gesture-based controls, potentially including the now-common feature that lets drivers wave a foot under the rear bumper to pop the tailgate.

 Rivian Could Be About Steal One Of The Land Cruiser’s Best Features
The interior of the current Rivian R1S and R1T.

There’s no word on when the R1S, and perhaps the R1T too, could be updated for a second time, but it probably wouldn’t be at least for a couple of more years, particularly since Rivian has to focus on building the R2 and R3 models.

Interestingly, recent spy shots of the R2 revealed it will get a roll-down rear window just like the 4Runner, so Rivian is clearly thinking about improving practicality with its future models.

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USPTO

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