Technology experts joined a North Carolina transportation director who weathered Hurricane Helene to discuss how safety, communication and flexibility are central to serving students with special needs or who are experiencing housing insecurity.

Courtney Pallotta, chief marketing officer for alternative transportation provider and webinar sponsor EverDriven, reviewed the company’s “Future of Modern Student Transportation and Safety” study, which found that 62 percent of U.S. school districts reported increasing enrollments of students with special needs and 49 percent reported rising McKinney-Vento student counts.

She shared public information statistics indicating 7.6 million students with special needs require transportation as a related service under the federal Individuals with Disabilities Education Act as outlined on their Individualized Education Programs. The 1.22 million students experiencing homelessness under McKinney-Vento Homeless Education Act protections make up more than 17.5 percent of all K–12 students in the U.S., Palotta added.

Modernizing operations could be the key to improving operations although that requires a student-centric and safety-focused approach.

“Budget oversight, accountability and safety standards have never been higher,” she said. “How do you put the student at the center of your modernizing strategy?”

Adam Warner, EverDriven’s vice president of operations and head of safety, shared that over half of the school districts surveyed said they face a school bus driver shortage or could not provide adequate transportation for these vulnerable student populations.

Jeremy Stowe, director of transportation for Buncombe County Schools in North Carolina, noted that consistency for students is important during shifting life circumstances, the most recent egregious example being last September’s Hurricane Helene. This, he said, requires transportation to be nimble while still safe and to keep transparent lines of communication open with parents.

Safety and Innovation

Alan Fliegelman, EverDriven’s vice president of product management, and Warner noted that everything from student ridership to driver behavior to vehicle inspections can be effectively tracked and managed through telematics and technology.

“How do we use technology to create a safer, smarter, more adaptable ride?” Warner questioned. “I want to get to a place where these tools ensure that compliance is not assumed but is actively verified.”

“Safety is the only acceptable standard,” Pallotta agreed.

Stowe confirmed as a director of transportation that he expects nothing less than the best for the companies he partners with to serve his school district’s students. As Sears and Roebuck was overshadowed by Amazon, he cautioned pupil transporters to not just lean on the ubiquitous yellow school bus without evolving as needed.

Communication and Transparency

“I have to run at the speed of trust,” declared Stowe, adding he works hard to provide a positive impression of the easily identifiable yellow school bus so parents trust that it is safe and reliable for their children.

“The best thing we can do is meet expectations and earn trust,” Pallotta concurred.

Proactive and real-time communication reduces parent anxiety and unnecessary calls, Warner noted. This is especially important to set up before starting a new school year or gearing up for winter operations, he said.

Technology that incorporates routing software and communication apps helps parents, drivers and district leadership stay on the same page, Fliegelman stated.

Flexibility and Adaptability

The trifecta of safety, transparency and flexibility was crucial when servicing families affected by Hurricane Helene, Stowe relayed. So many families were temporarily displaced that the district saw its McKinney-Vento student ridership triple.

He recalled encountering EverDriven at industry conferences, including STN EXPO East, and the help in removing a barrier so these students could receive education, be fed and return to normalcy at school.

Stowe said that while he may be able to transport 99 percent of his students on yellow school buses, he sought out the right partner with the right tools for the job of transporting the remaining one percent.

“The only way to handle these [instances] without disruption is to build an operation with a contingency plan at its core,” Warner said. “There’s a lot of things that can change in the course of a day. You have to build all these operational practices up front.”

Partnership and Implementation

Technology automation can greatly assist in cases where changes to one bus or driver could cascade into affecting other buses and drivers, Fliegelman noted.

in an age where parents have live location apps on their children’s phones and screaming school bus drivers go viral on social media, technology effectively used by transportation departments helps get ahead of incidents.

“If you’re not talking to parents, they’re talking about you,” Stowe said. “Pump that information out and control the narrative.”

A personal touch is crucial for not just students but parents too. To assist with technology implementation, Stowe said he leveraged personal connections by involving social workers to help parents download the communication app. “That paid huge dividends,” he added.

“Students may forget everything we taught them, but they’ll remember how we treated them,” Stowe summed up.

Watch the webinar on demand.

Transportation professionals nationwide are invited to attend the Transporting Students with Disabilities & Special Needs Conference and Trade Show from Nov. 6—11, 2025 at the Embassy Suites in Frisco (Dallas), Texas. Immerse yourself in the latest trends in special needs transportation training, products, and services. Connect with like-minded individuals, attend educational sessions and workshops, and explore product demonstrations. Learn more and register at tsdconference.com.

The post Webinar Promotes Student-centric, Tech-forward Transportation Operation appeared first on School Transportation News.

As the 2025–26 school year kicks off, school districts face increasing pressure to modernize their student transportation systems — both to meet rising demand and to ensure every student has safe, equitable access to learning. In this webinar, we’ll explore how forward-thinking district leaders are reimagining transportation through technology, flexible solutions, and a student-first mindset.

District leaders will walk away with actionable strategies to future-proof their transportation systems and support vulnerable students — including those with disabilities, experiencing homelessness, or facing complex medical needs.

What you’ll learn:

• The top transportation challenges facing districts this year—and how leaders are responding
• How modern technology (like AI-assisted routing and real-time GPS tracking) is transforming school transportation
• Why Alternative Student Transportation is now a core part of district strategy—not a backup plan
• How to improve student safety, reduce absenteeism, and meet funding goals through personalized transportation

Brought to you by EverDriven

REGISTER BELOW:

Presenters:

Courtney Pallotta
Chief Marketing Officer
EverDriven

Adam Warner
VP of Operations & Head of Safety
EverDriven

Alan Fliegelman
VP of Product Management
EverDriven

The post (Free Webinar) Modernizing Student Transportation: Meeting Every Student’s Need This School Year appeared first on School Transportation News.

Could you save $15,000 in monthly payroll?

The essential dispatch and payroll solution designed to improve on-time performance and slash hours of tedious payroll processes, Bytecurve can help its users drive significant payroll savings by linking pay to tasks and routes – not simply hours assigned.

Learn how Russellville, Arkansas School District Transportation Department saved $15,000 per month in payroll by implementing Bytecurve.

Russellville Transportation Director Chris King will share his experience onboarding a new GPS solution that powered the Bytecurve solution – and drove ~$150,000 in annual payroll savings.

Register to learn how your fleet might be next to transform the way your team manages dispatch and payroll processing.

Brought to you by Bytecurve

REGISTER BELOW:

Presenters:

Christopher King
Transportation Director
Russellville School District

Christina Herdman
Payroll Specialist
Russellville School District

The post (Free Webinar) Arkansas Transportation Department Saves $15K per Month with Bytecurve appeared first on School Transportation News.

A Thursday webinar stressed the importance of student transportation departments taking an active role in school district-wide efforts to modernize facilities and electrify school buses despite funding shortages.

Marcus Gilmore, senior advisor of clean mobility strategy for webinar sponsor ENGIE North America, shared that despite the staffing and purchasing issues school transportation is facing, electric school bus (ESB) momentum continues. The World Resources Institute reports 13,860 ESB deployments or commitments in 49 states, the District of Columbia, four U.S. territories, and several tribal nations. Many of these buses are deployed in disadvantaged communities, he noted.

He reviewed how the U.S. Environmental Protection Agency’s Clean School Bus Program process faced unprecedented demand before proceeding with a 2024 round. Most districts also see limited state funding, which poses a challenge with federal ESB funding in question.

“Districts are getting creative,” he said, adding that funding is one piece of the puzzle, but aligning efficiency and modernization goals across school district departments is also crucial.

“Districts are getting creative.”

-Marcus Gilmore, Senior Advisor – Clean Mobility Strategy, ENGIE North America

Michael Decker, ENGIE’s senior business development manager, has nearly 30 years of experience as an administrator in Michigan public schools, culminating in his nine-year term as superintendent of St. Charles Community Schools. He spoke to the politics involved in getting a standalone project approved, especially when the district administration doesn’t have visibility into what transportation does or perceives it as competing with “core” education priorities.

He strongly advised transportation leaders to claim a seat at the table and make their voices heard by district administration. As such, student transportation leaders should attend all relevant meetings and remain in the loop with planning because other departments are also advocating for their projects.

“Being able to work in collaboration is huge,” Decker emphasized. “Request and demand that you have a chance to talk.”

While funding approvals typically come through the C-suite, he confirmed that lower-level employees and departments have crucial information and perspectives that must be heard.

“We need to have a need, we need to have desire and we need to have the funding,” he summarized.

Decker also encouraged student transporters to seek discretionary funding, after personnel cuts and other often-overlooked sources.

He noted benefits of facility modernization, which can include fleet electrification, for better student health, improved academic success, attracting more staff and student families, greater operational efficiencies, fuel cost savings, performing needed upgrades, and ending the “kick the can down the road” mentality.

He advocated for affordable comprehensive improvements, since repairs within the walls and roofs are just as important as more public facing facilities. Solar power, battery storage, lighting and transformers are examples of upgrades that give districts a quick return on investment. EV fleet infrastructure, roof upgrades, major HVAC, and window repairs provide a longer return on investment.

Decker shared that, during its free, graded assets survey or consultation, ENGIE will seek holistic improvement opportunities in a district. The company is also brand agnostic with its proposed solutions.

Related: Funding, Data and Resiliency Needed for Electric School Bus Success
Related: (STN Podcast E251) Making Safety Safer: Seatbelts, Technology, Training & Electric School Buses
Related: Roundup: Green Bus Summit at STN EXPO East Sounds Optimistic Tone
Related: Gallery: Ride & Drive Caps Day of Technology Demos, Green Energy Panels
Related: Despite Federal Funding in Peril, California State Funding for EVs Continues
Related: Future of Clean School Bus Program?

Gilmore reviewed the example of San Marcos Unified School District in California’s San Diego County, which implemented a resilient microgrid for its ESB fleet to satisfy district officials’ desires to cut overall energy costs to help fund the initiative. District-wide cost control measures include LED lighting, solar power, battery energy storage, and HVAC mechanical replacements.

Aromas-San Juan USD, a small rural district in Central California, wanted to improve its energy efficiency, resiliency and sustainability with a comprehensive approach. ENGIE provided the district with an energy services contract comprised of district-wide measures: Solar power, more than 20 new HVAC units, programmable thermostat upgrades, a backup generator for energy resilience, and installation of Wi-Fi on school buses which helped support distance learning for students during the COVID-19 pandemic.

Decker noted that lighting upgrades are an important yet often overlooked improvement for cost savings, which webinar host STN Publisher Tony Corpin noted requires a conversation with the facilities manager.

Gilmore cautioned against purchasing ESBs solely because there is currently federal funding. Without doing the necessary homework and future planning, he said ESBs could end up parked on a district lot unused.

Transportation infrastructure ultimately supports students’ education and economic prowess, which is the main goal, Decker said. “Make it attractive so we attract more students and fulfill their needs,” he commented.

Watch the webinar on demand. 

The post Why Student Transporters Must Seize a Seat at the Table appeared first on School Transportation News.

A webinar discussed how Detroit Public Schools Community District in Michigan utilizes solutions like alternative transportation to combat chronic absenteeism and increase educational access.

Joe Brumfield, vice president of business development for webinar sponsor HopSkipDrive, is a former educator who underscored the importance of school transportation with a story of school bus drivers, “who might as well have been wearing big red capes,” when providing transportation for students displaced from a school that was impacted by the recent fires in Los Angeles County.

“The smiles on [students’] faces within this tragedy was just enough to get us all through,” he shared during the event Thursday. “Transportation is without a doubt the most critical part of the school day.”

Aaron Walter, executive director of transportation for Detroit Public Schools, shared the rampant local poverty levels and how chronic absenteeism was decreasing until the COVID-19 pandemic, when it rose sharply. The school bus driver shortage poses more problems, so multimodal transportation methods in use at the district include school buses, transit buses, taxis, vans, transportation network companies, and gas cards for parents. The options provide the right fits for students with special needs, parents who want more tracking technology, and any other unique requests.

“Without transportation network companies, without HopSkipDrive, we would be hard pressed to figure out how to get students to school right now,” Walter said. “Not every student is best supported by a bus.”

Brumfield referenced bus and staff shortages, budgetary pressures, heightened individualized transportation needs, geographic limitations, inefficient public transportation systems, and more trends reflected in HopSkipDrive’s annual State of School Transportation survey.

He shared that 75 percent of students from socioeconomically disadvantaged backgrounds face chronic absenteeism levels of about 60 percent, compared to a two percent rate for students who attend affluent schools.

“This is really about students who are furthest away from opportunity,” he said. “Without a solution that really talks about multimodal transportation, I don’t see how we’re going to address chronic absenteeism.”

Related: (STN Podcast E259) Feel the Passion: Debates on Wi-Fi, Technology, Alternative Transportation & Safety
Related: NAPT Statement Provides Recommendations for Alternative Transportation
Related: TSD Panel Offers Necessary Considerations When Selecting Alternative Transportation
Related: Beyond the Yellow School Bus: Alternative School Transportation

Walter noted that HopSkipDrive tracks repeated missed transportation pickups so districts can engage with families to learn their needs and ensure their children have educational access. He added that students experiencing homelessness may move around a lot, but the stability of their school, teachers and friends is crucial to their well-being.

For students who are homeless, in foster care, or with disabilities, Walter said that working with HopSkipDrive’s system lets him update or input new information to reroute their transportation vehicle overnight. With parental visibility being so important, bus driver assignments and school arrival notifications are also provided. Brumfield noted that special needs information like a student’s preferred seat, temperature or music can also be provided to drivers and monitors.

Walter said Detroit sends caregivers texts regarding students’ alternative transportation rides, which has reduced calls into the office. Brumfield confirmed that HSD also receives turn-by-turn ride information to take proactive action in the event of a stall or crash.

Both panelists agreed that combining HopSkipDrive’s driver training, driver behavior reports, and student ratings provides districts with helpful metrics and safety oversight.

Walter said Detroit places high value on timely arrivals, as school is likely the first or only place some students receive meals. The missed pickup report is also critical to ensure students are being served and the district isn’t paying for unnecessary services.

Student address and accommodations are the first two factors when deciding what type of vehicle is needed to transport them, Walter said. Legalities must be considered, such as whether a student is the right height and weight to sit in the front seat of the vehicle. Athletic trips, dual credit classes at colleges, and other unique requests must also be fulfilled. In the interest of efficiency, HopSkipDrive can schedule single or recurring trips based on optimized student schedules and needs, Brumfield stated.

Detroit doesn’t transport to schools of choice but will provide transit bus passes, set up different school bus stops, and otherwise work with families. Walter said good relationships with the special education and homeless departments are important in finding solutions that work for everyone.

Watch the webinar on demand. 

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