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(Free Webinar) The Cost Recovery Behind Transporting Students with Disabilities

By: STN

Districts transport students with disabilities every day under an Individualized Education Program (IEP). The cost recovery opportunities that supports those rides sit in several places at once: school-based Medicaid, Individuals with Disabilities Education Act (IDEA), state categorical aid and grant programs. Knowing which dollars apply, and holding the documentation to claim them, is where most operations lose ground.

In September 2026, Zonar and School Transportation News (STN) surveyed transportation professionals across the U.S. about how their districts fund and document specialized transportation.

Join Zonar and a panel of experts for an open conversation about where the money comes from, what districts document today and what gets missed along the way. Get direct insights from the perspective of consultants, district leaders and the staff who handle claiming.

What we’ll cover:

  • Where cost recovery for transporting students with disabilities comes from, and which sources districts already use
  • How school-based Medicaid reimbursement works for specialized transportation, from eligibility through the claim
  • Why documentation is where most claims break down, and what a defensible ridership record looks like
  • How one Florida district handles Medicaid claiming today, including the manual matching behind every submission
  • Where the survey data shows the widest gap between cost recovery options that are available and funding claimed
  • Practical next steps for transportation and special education leaders heading into the rest of the 2026-2027 school year
  • How ridership tracking makes applying for cost recovery easier and more reliable.

 

Brought to you by Zonar

REGISTER BELOW:

 

Featured speakers:

Rachel Trindade
Chief Marketing Officer
Zonar

With more than 25 years in marketing and 15+ years in logistics, Rachel has helped companies drive significant growth faster than industry norms. At Zonar, she leads marketing and demand generation.

Before joining Zonar, Rachel served as CMO at FlavorCloud and Extensiv, and led global marketing at Teletrac Navman (Vontier) across four continents. She holds a BBA from the University of Texas at Austin and has been recognized as a leading Woman in Supply Chain by Supply & Demand Chain Executive and named California’s Most Visionary Tech CMO by CEO Monthly.

 

Tim Ammon
Owner
Ammon Consulting Group

tim ammon picTim Ammon has spent more than 25 years supporting transportation and fleet operations, working with more than 500 organizations across three countries. His work focuses on identifying opportunities to improve operational performance through process improvements, technology adoption, and personnel practices, consistently helping organizations bridge the gap between desired and actual performance.

Tim has also provided extensive professional development services in leadership and management, decision-making, organizational resilience, and cost and technical analysis. He holds a Master of Public Administration from American University and certifications in School Risk Management, Operational Risk Management, and Change Management.

 

Karen Thomas
Medicaid Coordinator
Leon County Schools

Karen Thomas handles Medicaid claiming for Leon County Schools in Tallahassee, Florida, where she manages the documentation behind every reimbursement the district submits for transporting students with disabilities. Her work covers pulling the daily records, matching each ride to the correct route and the correct student, then compiling the full file for submission.

She brings a ground-level view of what it takes to get funding for transporting students with disabilities, along with the tools and tricks that make her job easier.

The post (Free Webinar) The Cost Recovery Behind Transporting Students with Disabilities appeared first on School Transportation News.

South Dakota Highway Patrol Launches School Bus Safety Outreach Week

The South Dakota Highway Patrol is conducting a three-day School Bus Safety Outreach event to increase public awareness and reinforce safe driving practices around school buses statewide, reported KXGL News.

The initiative running Sept. 8-10 includes partnerships between state troopers and local school districts. Troopers are observing school bus routes and loading zones while monitoring whether motorists comply with South Dakota’s school bus stopping laws.

According to the news report, marked patrol vehicles are visible near school bus stops, loading areas and high-traffic routes where students board and exit buses. The increased presence is intended to remind drivers about their responsibilities, discourage dangerous behavior and help protect children traveling to and from school.

“School bus safety is a shared responsibility,” Highway Patrol Capt. Jon Stahl said via the article. “Our presence during these three days is meant to educate drivers, support school districts and reinforce that stopping for school buses isn’t optional, it’s essential for protecting children.”

As part of the outreach, troopers are following select school buses along their regular routes to observe how nearby motorists respond. They will also position marked patrol vehicles near loading zones to increase law enforcement visibility.

Additionally, troopers are conducting targeted safety operations to identify violations and encourage motorists to comply with school bus safety laws. The South Dakota Highway Patrol will provide safety reminders and information to community members and news media throughout the initiative.

Motorists should remain alert when approaching school buses and anticipate frequent stops, particularly during morning and afternoon travel times. Drivers should slow down around buses and watch carefully for students who may be walking near the roadway or crossing the street.

The South Dakota Highway Patrol also reminded motorists that they must stop when a school bus displays flashing red lights. Drivers should remain stopped until the lights are deactivated, and it is safe to continue traveling.

Officials said seemingly small actions behind the wheel, including reducing speed, avoiding distractions and stopping as required, can prevent potentially tragic incidents.

The outreach reflects the South Dakota Highway Patrol’s effort to work alongside school districts and communities to promote safer travel for students across the state at the beginning of the school year.

Written with the assistance of AI.


Related: Police Officers Watching for Illegal Passers to Ride Middle Tennessee School Buses
Related: Tennessee Police Urge Caution as Students Return to School
Related: Michigan Police Department Hosts ‘Stuff-A-Bus’ Drive for Students
Related: Texas Sixth Grader Wins National School Bus Safety Poster Contest

The post South Dakota Highway Patrol Launches School Bus Safety Outreach Week appeared first on School Transportation News.

(Free Webinar) How DeSoto County Schools Simplified Transportation Payroll Operations

By: STN

Managing payroll for a school transportation department can involve complex schedules, changing assignments, driver time, and manual data entry. DeSoto County School District invested in dispatch and timekeeping software to make payroll more efficient, accurate, and manageable.

In this webinar, we’ll explore how modern payroll technology helps school districts streamline timekeeping, improve visibility into driver hours, and reduce the administrative burden associated with payroll processing. You’ll learn how connected transportation data can support better decision-making and more consistent day-to-day operations.

Designed for transportation directors, payroll teams, and school district leaders, this session will highlight practical considerations for evaluating payroll software and modernizing back-office workflows. Discover how the right technology can help your district save time, enhance efficiency, and build a stronger foundation for student transportation operations.

Brought to you by Bytecurve

 

REGISTER BELOW:

 

Speakers:

Jonathan Agenten
Director of Sales
Bytecurve

Jonathan Agenten works with school transportation organizations to connect operational challenges with Bytecurve and busHive solutions.

 

Levi Williams
Director of Transportation
DeSoto Public Schools

Levi Williams leads transportation at DeSoto Public Schools and will share firsthand perspective on the district’s move to modern payroll and connected transportation workflows, including the operational challenges, implementation experience, and outcomes that other school transportation leaders can relate to.

TBD
Payroll Specialist
DeSoto Public Schools

The post (Free Webinar) How DeSoto County Schools Simplified Transportation Payroll Operations appeared first on School Transportation News.

AI Takes a Larger Role in School Transportation Management

In a first of its kind, STN EXPO West introduced a new session series focused on the use of artificial intelligence in school transportation. Held July 14, the track focused on AI in dispatch, personnel productivity, budgeting, fleet management, risk mitigation and bell schedules. Prior to the six breakout sessions, a general session “Beyond ChatGPT: The AI Revolution in Student Transportation,” consisted of all AI session speakers and served as an opening panel, helping transportation leaders cut through the hype to define what AI actually is—and isn’t—today.

Moderated by STN Editor-in-Chief Ryan Gray, the panel consisted of Richard Jimenez, director of transportation for Placentia-Yorba Linda Unified School District; Timothy Purvis of Pupil Transportation Information; GP Singh, the founder of Bytecurve and a strategic advisor to Transit Technologies after selling his company last year; and Rosalyn Vann-Jackson, Ph.D., the executive director of enrollment and student services for Broken Arrow Public Schools in Oklahoma and founder/CEO of Bloom Bigger Coaching.

The panel dissected AI’s transformative impact, referencing tools like ChatGPT, Google Gemini and Claude. It spotlighted Broken Arrow’s integration of AI for daily operations, policy analysis, comparative studies on sick leave and overtime (notably for special education aides), and public records requests.

Jimenez shared how AI use at Placentia-Yorba Linda streamlines compliance, special education (IEP/IDEA) processes, legal messaging to parents, and multi-services bid response summarization, reducing manual workloads and enhancing communication.

Tim Purvis, however warned of data exposure risks in field trip and alternative transportation bids, public records requests and contract reviews, reinforcing the “bad data in, bad data out” principle. He advocated for robust policies like Broken Arrow’s Vision and Mission.

Singh clarified that true AI synthesizes multi-source data for actionable insights, distinguishing it from mere automation and recommended retrieval augmented generation (RAG) for fact-based outputs. The panel outlined essential AI safeguards: Exclusive use of IT-approved and licensed tools, multi-factor authentication, and strict avoidance of uploading confidential or personally identifiable information.

The panelists detailed the many ways AI is being integrated into school transportation operations, from predictive maintenance, vehicle diagnostics, telematics, and fleet management to dispatch automation, field trip planning, attendance tracking, and master bell schedule optimization. They also highlighted applications in driver and employee performance, including driver coaching, behind-the-wheel assessments, accident analysis, training plan development, safety modules, and automated performance reviews.

Beyond daily operations, panelists described using AI to support budgeting, identify contract issues, research laws and regulations, analyze public documents and district-specific data, plan travel, develop parent communication templates, and even compare social media claims with more reliable information.

A recurring theme was the importance of “context engineering,” or providing AI tools with detailed, relevant instructions. Panelists recommended using prompts of roughly 300 words tailored to a district’s specific needs. They also encouraged gradual staff adoption, internal model training and continued human review to reduce errors and prevent AI-generated misinformation or “hallucinations.”

Survey data of 23 STN EXPO attendees found that 65 percent of respondents use AI at least occasionally or daily, with ChatGPT dominating use. Eighty-two percent of respondents are using it for writing emails/communications. Whereas 59 percent are using AI for customer/parent communication, 45 percent for policy or document drafting, 41 percent for training or onboarding materials. The percentage falls to 32 percent for data analysis and reporting. The lowest use cases are database/app development (14 percent) and routing/logistics support (9 percent). Plus, the survey found that most districts are still in “Wild West” mode with only 33 percent having formal organization-wide guidance and policies.Lack of training at 68 percent is the main driver for holding transportation employees back from using AI.

Cathy Whitney, transportation coordinator at Glenn County Office of Education in California, shared with School Transportation News after the conference that she is still new to use of AI. She said she doesn’t believe her organization has any policies or guidance on use cases.

“I’m looking forward to seeing how it can help and improve on what we’re already doing that may save time and save the funds for other needed items. It’s exciting to see how fast it’s growing and the things that it can do in a very short time,” she added.

However, her biggest fear is getting the wrong information and using it in a report or a way that presents false information. “When I was at the STN [EXPO] conference, they kept saying check and make sure that the information is correct. We already do that in our regular lives every day,” Whitney added. “I think a lot of people are unsure or aren’t good with change and [fear] that AI is going to take jobs away from other people. I think they would have to see the positive side and see how it helps them in their lives and jobs to save time.”

Her takeaway from the sessions was to learn more about AI. “I want to create and gather data by putting information into AI that would [normally] take me hours to do and have it create it in a very short time. I look forward to a future with AI in it,” she concluded.

Meanwhile, Keba Baldwin, the director of transportation and central garage for Prince George’s County Schools in Maryland, shared on the School Transportation Nation podcast that his district has adopted AI policies and is cautious about its AI use cases. He said transportation is unable to use ChatGPT or Claude because they don’t meet the district’s security standards.

In a year’s time, PGCPS has expanded from using AI for help crafting emails to now analyzing data. “I’m thankful it’s helping to cut some of our workload in half,” he said on Episode 319. “But the technology is still developing, and we just want to keep up with it.”

When navigating vendors who say they have AI integrated into their technology suites, Baldwin advised asking the right questions. “At the end of the day, I need to know if their infrastructure can align with my infrastructure to get us the outcome,” he said, adding that some companies might not even meet the district security measures, and student transporters should be aware of that.

“How much time it’s going to take to implement? What’s the customer care on that? Can I call you 24/7?” he said of some other questions to ask. Additionally, he said technology demos are great but remain at surface level. When implementing new technology, he advised directors to get into the weeds of the offerings.

Editor’s Note: As reprinted from the September 2026 issue of School Transportation News.


Related: District Says ‘No Looking Back’ After Using Artificial Intelligence Routing System
Related: School Bus Maintenance Process Recommendations Influenced by Technology
Related: An Autonomous Near-Future? ‘AI’ Think So
Related: Is Safety Everyone’s Responsibility?

The post AI Takes a Larger Role in School Transportation Management appeared first on School Transportation News.

Episode 2: “The Yellow Brick Line”

Follow the adventures of Calvin, an anxious but dutiful bus driver, and his sentient and safety-conscious school bus named Christina. The short story follows Calvin’s route adventures while highlighting very real circumstances that drivers face and underscoring the importance of student transportation safety. Find group discussion prompts at the end of each article. The story advisor is Fredrick Tottenham, student safety specialist with Irving ISD.

Sasha, I whisper.

Usually, Sasha is the one who steadies me when life takes a U-turn. Now she is the one in trouble, and every nerve in my body screams for me to get to her. But Townsend High is still waiting—rows of students depending on me to arrive. The thought presses against my chest like an ever-augmenting weight. How can I run toward Sasha without abandoning the students?

The radio crackles and for a few seconds, all I hear is static. The white noise reminds me that I am not alone, I have help.

Base to Route 7568, please give Dispatch a landline when you are parked in a safe location.

I take a right turn and pull into a quiet neighborhood where tall trees lean over the curb and pour cool shade across Christina’s windshield. Out of the sun’s glare, my phone screen sharpens. I squint, thumb through my contacts, and zoom in on the number for Ervens ISD Transportation Dispatch.

It seems like an eternity passes before Ms. Debbie clicks over and says, “Mr. Calvin, are you in a safe location..? Good, sir. I know you heard the emergency code over the radio, and you must be worried about Ms. Sasha. We have a plan for you and your students, please listen closely…”

A comforting warmth drives through me when I realize Ms. Debbie remembers. She remembers the day that I told her Sasha had become a pharmacy tech, and the smile on my face when I said Sasha had landed a job at the pharmacy just down the road from Transportation. Ms. Debbie smiled, too, when she suggested that I take the opportunity to steal lunch breaks with Sasha to keep the romance alive. I am a darn good bus driver, steady with my hands and sharp with my routes, but romance has no clear directions or traffic signs and so I avoid roads leading to affection like a bus driver avoids cul-de-sacs. Now, with the radio humming and fear sitting bitter in my stomach, I realize that Sasha may be in the kind of trouble that makes a man regret every unattempted romantic notion.

Palms sweaty, I clamp the phone tighter to my ear and listen as Ms. Debbie lays out the plan in that calm, steady voice dispatchers use even when panic is crowding the line. Another driver is on the way to Townsend High to take over my route. After that, someone in a district vehicle will bring me back to base, where I can follow the emergency without putting myself, or my students, in danger. I try to argue, but she cuts through my protest with gentle firmness. The police have already blocked the roads around the pharmacy, she tells me. I would not get within ten feet of Sasha if I tried. All I would find is flashing blue lights, hard barricades, and the feeling of helplessness. She added that I could also put Sasha in further danger—that was enough to win over my consent.

“Ok, Ms. Debbie. I’m headed to Townsend High right now.”

“Perfect, Mr. Calvin. I will keep you updated if anything changes.”

Christina gives a low, eager hum as I ease her back onto the road toward Townsend High.

The urge to call Sasha jerks me like a brake check. Maybe she will answer. Maybe I will hear her voice, shaky but safe, on the other end and finally be able to breathe again. I reach for my cellphone on the tray beneath the dash, but the moment my fingers touch it, it refuses to move. The phone sits there, stubborn and still, as if Christina has glued it to the tray herself. Then her odometer pings, bright and sharp against the dashboard, and one word flashes across the display:

FOCUS

Heat crawls up my neck. Sorry, girl. I pull my hand away from the phone and plant both hands on the wheel, left at nine, right at three. My fear for Sasha had shoved everything else out of my head, even the law I know by heart: no mobile device while operating a school bus.

Finally, I turn into the school driveway and ease Christina into place. Beyond the windshield, the students gather in loose, laughing clusters, backpacks slung low, cellphone postures, and faces bright and impatient to climb aboard. They have no idea that danger is unfolding only five miles away, or that my nerves are rattling beneath my skin like loose lug nuts. For their sake, I smooth my face, swallow the fear, and try to keep it that way.

I secure the bus, set my hand on the door switch, and flick it open so the students can climb aboard. Nothing happens. No hiss of air, no folding door, no rush of chatter spilling into the aisle. Frowning, I flip the switch again. The doors stay sealed tight.

What’s the matter now, girl?

A soft mechanical click answers me. I look down just in time to see the gearshift slide into Drive, and my forehead tightens in a roadmap of confusion.

I can’t leave the students standing out there, Christina. Come on, girl.

Christina stays in Drive. No matter how many times I flip the switch, the doors refuse to open. I let out a slow breath and ask her again what is wrong. In answer, the right crossover mirror dips downward, smooth and deliberate, until the front tire comes into view. That is when I see it: Christina has rolled past the yellow brick line. The line is there for a reason. When the bus stops behind it, the walkway stays clear and the students can board from the safety of the marked crosswalk. Past that line, they would have to step out of their protected path and crowd too close to the bus’s nose. Christina is not being stubborn. She is keeping them safe. I need to follow the safety rules of the yellow brick line.

Backing up a bus full of blind spots is never the safe choice, and Christina knows it. She is not asking me to reverse; she is telling me to move forward, circle the drive, and return to the loading zone the right way. This time, I need to stop with her nose behind the yellow line, where the students can step from the marked crosswalk into the open doors.

Got it, girl. I’m sorry, my mind is with Sasha.

I gesture to the students to wait, and they back up with grins and nods. I circle the driveway and come back to the pickup spot, stopping at the yellow line. I flip the switch to open the doors and, this time, they open wide. Just then, Nathan, one of the stand-by drivers, steps in front of the doorway, blocking the students from entering.

“Hey Cal! I heard the bad news, man, I’m so sorry! They sent me to finish your route!” Nathan yells while entering the bus.

Christina’s dash pings:

WHO?

I didn’t think she would be happy about having a sub-driver. I don’t think I am happy about Nathan being her sub-driver. Is it odd that I’m jealous when other men ride her? Wow, that’s weird.

I throw that thought into neutral before it can roll into the gutter. Nathan is an experienced driver; surely, he can safely drive Christina for one route. Sasha is the one in danger.

Just as I jump out of the driver’s seat Ms. Debbie comes on the radio and announces:

Base to all drivers. Base to all drivers. There is no longer a threat at Culter Road and Pits. This area is now clear and safe. Please proceed as normal on your routes.

The news hits me like clean air after inhaling exhaust. I sink back into the driver’s seat, let out a long, shaky breath, and drag my fingers through my hair. My chest still feels tight but loosens each second I realize Sasha is safe. Then my phone buzzes against the tray beneath the dash. I snatch it up, and Sasha’s name and image glow on the screen.

Heard the news, babe? Don’t worry, I’m safe. I’ve been home since noon, wrapped in a blanket and sipping ginger tea. I’ve felt queasy all morning. Everybody is ok. The police stopped the “gunman” outside—some kid with a realistic water gun. I’ll explain everything when you get home. I love you.

Relief washes through me first. Then my brain, apparently done surviving one emergency, highlights two words in Sasha’s message like hazard lights:

Queasy.

Morning.

Now, I am no doctor, I drive a bus for a living. But even I know those two words ride the same route.

Morning sickness?

“Did you hear that Cal! The coast is clear! I guess I don’t have to finish your route, after all!”

“Well, Nathan, I guess you’re off the hook.” I mutter, my voice still rough from the scare. Nathan grins, gives Christina’s handrail a quick slap, I wince, and he hops back down the steps.

Christina’s dash pings before I can settle myself in the driver’s seat:

Whew!

I pause with one hand on the wheel. Whew? Was Christina relieved because the threat was over or because Nathan would not be driving her after all? Sometimes I wonder if student safety is the only thing that truly stirs her metal heart.

I shake my head, let the question roll away like loose gravel under the tires, and turn toward the waiting students with my best bus driver’s smile.

Then two students climb aboard with their heads hanging low, their steps clumsy and uneven. When they pass me, a sour, yeasty stink rolls off them putting the pub in public school.

My smile disappears.

Surely not.

Before I can decide when to question them, Christina’s dash pings again:

UN-HAPPY HOUR?

Ask Your Team:
What can happen when students load outside of the loading area? And what can you do to keep students safely within loading zones?


Next Stop: Episode 3
Sip, Sip, No Way! – Student Monitoring: Prevent alcohol use and recognize impairment

Previous Stop: Episode 1
Roll, Roll, No Bus Bus! – Avoid Distractions During Pre-Trip Inspections


Calvin & Christina© 2026 Gabrielle Marie Kelley. Calvin & Christina: Where Safety Takes the Wheel and all associated characters, concepts, and illustrations are the intellectual property of Gabrielle Marie Kelley, office manager for the Irving Independent School District transportation department. Published with permission through School Transportation News.

The post Episode 2: “The Yellow Brick Line” appeared first on School Transportation News.

Connecticut Sixth Grader on Bike Dies in Collision with School Bus

An 11-year-old Connecticut student died Wednesday morning after his bicycle collided with a school bus in North Stonington.

Police identified the student as Torren O’Grady of North Stonington. The Sept. 2 collision occurred near the intersection of Old Colony and Pinecrest roads shortly before the start of the school day. The crash occurred less than a mile from North Stonington Elementary School.

According to a preliminary crash report released by Connecticut State Police, a Blue Bird school bus was traveling east on Old Colony Road at approximately 8:27 a.m. O’Grady was riding a mountain bike east behind the bus as both approached Pinecrest Road.

Old Colony Road traffic entering Pinecrest Road is controlled by a stop sign, the summary states. Police said the school bus made a left turn and entered the northbound lane of Pinecrest Road as O’Grady also entered the intersection.

O’Grady’s bicycle collided with the left front wheel and tire of the school bus, according to investigators. A “run-over event” subsequently occurred, and O’Grady sustained fatal injuries, police stated.

The preliminary summary identifies the bus driver as a 76-year-old Stonington resident. State police had not announced any charges or citations as of Friday.

The investigation remains active. Police asked anyone who witnessed the collision or has information related to it to contact Connecticut State Police Troop E in Montville at 860-848-6500.

O’Grady was a member of the Stonington Bears Youth Lacrosse and wore No. 49. The organization described him as a teammate, friend and member of a family extending far beyond the playing field.

The youth lacrosse organization asked area families, community members and local sports leagues to place lacrosse sticks outside their homes and leave their porch lights on in O’Grady’s memory.

“Let every porch light shine for Torren,” the organization stated. “Let every lacrosse stick remind his family that they are surrounded by a community standing beside them in love and support.”

The organization encouraged neighboring towns to participate in the tribute, writing, “From one field, one team and one collective community, we remember #49.”

Gov. Ned Lamont expressed condolences to O’Grady’s family, friends, classmates, teachers, and the North Stonington community. He said Connecticut State Police and the state Department of Education were prepared to support the schools and students affected by the death.

Lamont also urged drivers throughout Connecticut to exercise additional caution around school buses, school zones, bicyclists and children traveling to and from school.

“Slow down and help keep our students safe as they start this new school year,” Lamont stated.

State Rep. Greg Howard, whose district includes North Stonington, said he had communicated with local emergency services, law enforcement and the Connecticut Department of Education following the collision.

Howard said state resources were being made available to help North Stonington cope with the loss. He also thanked the first responders, firefighters, medical personnel, school and town officials, and law enforcement officers who responded to the scene.

“I know our community is hurting right now; but I also recognize the way in which North Stonington knows how to pull together,” Howard stated. “Please keep this family in your thoughts and let us all hold our loved ones a little closer tonight.”


Related: 7-Year-Old Girl Fatally Struck by School Bus in New York
Related: Safety Around the Bus – What You Need to Know
Related: Michigan School Bus Strikes Bicyclist
Related: New Jersey School Bus Hits, Kills 7-Year-Old Pedestrian

The post Connecticut Sixth Grader on Bike Dies in Collision with School Bus appeared first on School Transportation News.

Transportation Company Cancels Bus Service for Charlotte Charter School

Families of students attending Unity Classical Charter School were told to make alternative transportation arrangements after the school’s bus provider abruptly ended its services, reported Queen City News.

According to the news report, Infiniti Transportation notified the southwest Charlotte charter school that it would terminate service effective Tuesday, Sept. 1, according to a message Headmaster Sharon Dougherty sent to families Sunday evening. The company’s final day operating morning and afternoon routes was Monday, Aug. 31.

Unity Classical Charter School serves students in kindergarten through eighth grade. Students returned for the new school year, Aug. 26. Before Infiniti Transportation ended the agreement, school officials had reportedly received multiple complaints from parents about significant delays, routing problems, an inoperable bus-tracking system and driver performance, according to the message.

School leaders reportedly said they contacted the company to address the reported problems and requested information regarding its qualifications and certifications. The school also sought documentation related to driver screening and training.

“Unfortunately, rather than work with Unity to address these concerns and provide the requested information, Infiniti informed Unity that it is terminating its transportation services to the school,” Dougherty wrote via the article.

Until the school secures another provider, families whose children normally ride the bus must drive them to campus and use the regular carpool lane. Dougherty acknowledged that the sudden cancellation gave families little time to arrange transportation, particularly those who depend on the bus service.

“We are deeply sorry for the disruption this will cause our families and understand the significant burden that this unexpected change places on you,” she wrote via the news report.

The school reportedly said it would be flexible regarding students who arrive late because of the cancellation. Families were asked to notify the school if their children’s arrival would be delayed while they established new transportation arrangements.

School leaders said they are working to identify another transportation provider. The school did not provide a timeline for when bus service could resume.

Infiniti Transportation had not publicly commented on the cancellation or the concerns cited by the school as of Tuesday.

Written with the Assistance of AI.


Related: Families Look for Transportation as School Districts Face Bus Driver Shortage
Related: Planned Versus Actual Routes and the Impact on Unnecessary Mileage
Related: Has your operation had to cancel bus routes this school year due to a shortage of school bus drivers?
Related: School Bus Driver Shortages Create Wider Consequences for Students

The post Transportation Company Cancels Bus Service for Charlotte Charter School appeared first on School Transportation News.

‘Meet the Bus’ Event Teaches Young Riders School Bus Safet

About two dozen prospective kindergarten students and their families in Alberta learned how to ride the school bus safely during Pembina Hills School Division’s annual Meet the Bus event, reported Town and County Today News.

According to the news report, the orientation was held Aug. 18 in the student parking lot at Barrhead Composite High School. It was designed to familiarize first-time riders with the school bus and ease any nervousness they might experience before the school year begins.

Transportation assistant Cindy Knapp reportedly said the longtime event gives children an opportunity to become comfortable with the bus in a welcoming environment.

During the event, students and their parents reportedly learned how to wait for and board a school bus safely, as well as how students are expected to behave while riding.

Jeanette Williams, who has driven the Fort Assiniboine school bus for more than 30 years, told attendees that children should remain where the driver can see them. She warned students not to stand too close to the bus or enter one of the vehicle’s blind spots.

“When you get onto the bus, you want to use the handrails and sit down in a seat as soon as you can,” Williams said via the article. “Never stand up and walk around. That’s not safe.”

Williams also addressed why the school bus was not equipped with seatbelts. She explained that its closely spaced, high-backed seats are designed to protect riders through compartmentalization. “The seats are designed and constructed in such a way that they are even safer than if they had seat belts, which is why you need to keep your arms and legs inside the seat,” Williams said via the report.

Editor’s Note — While compartmentalization of students using federally regulated high-back and cushioned seats works in front and rear crashes, the U.S. National Transportation Safety Board investigations show a lack of protection in side-impact and roll-over crashes.

Parents were reportedly instructed to ensure their children arrive at their assigned bus stops at least five minutes before the bus is scheduled to arrive. Williams said routes are planned to allow approximately 30 seconds for each student to board, making punctuality important.

The event concluded with students and their families taking a short bus ride around Barrhead. They then returned to the high school, where snacks were provided.

The ride gave future students an opportunity to practice what they had learned while becoming acquainted with an experience that will soon be part of their daily school routine.

Written with the assistance of AI.


Related: Texas Sixth Grader Wins National School Bus Safety Poster Contest
Related: (STN Podcast E266) Recap STN EXPO West: It All Comes Back To Safety & Training
Related: Standing Up for School Bus Safety: What Each of Us Can Do
Related: Safety Around the Bus – What You Need to Know

The post ‘Meet the Bus’ Event Teaches Young Riders School Bus Safet appeared first on School Transportation News.

ASL Training at TSD Conference to Equip Student Transporters for Safer Communication 

By: Ryan Gray

School bus drivers, aides and other transportation staff will gain practical American Sign Language (ASL) training to develop skills and emergency-planning strategies during a returning general session at the Transporting Students with Disabilities & Special Needs (TSD) Conference this November.

“American Sign Language for Student Transporters” is scheduled for Sunday, Nov. 8, from 9:15 to 11:15 a.m. at the Embassy Suites Dallas-Frisco in Frisco, Texas. The session will be led by specialists Rachella Moore and Ursa Rewolinski with the Texas School for the Deaf in Austin.

The ASL training builds on a takeaway general session Moore and Rewolinski presented at the 2025 TSD Conference. It introduced attendees to common misconceptions about the deaf and hard-of-hearing (d/hh) community, transportation accessibility challenges, collaboration with special education departments, and routine ASL phrases that can help build relationships with students.

This year, Moore and Rewolinski will place additional emphasis on emergency preparedness and practical communication. Moore noted that transportation staff cannot assume deaf students will receive the same auditory warnings as other riders during an emergency.

“When there’s no hearing, there’s no warning sound, no siren, no shouted instruction,” she wrote in an email to School Transportation News. “Deaf students need visual signals.”

Attendees will use the ASL training to discuss evacuation planning, assigned seating, visual signals for commands such as danger and stop, and the importance of regularly practicing those procedures. Moore and Rewolinski will also address the need for transportation personnel to communicate with special education staff, parents and interpreters so they understand an individual student’s communication method, calming strategies and emergency plan.

The session will also be hands-on. Participants will pair up to practice ASL and receive feedback while learning signs they can immediately use with students, including “bus,” “stop,” “sit” and “thank you.”

Moore is an outreach specialist with the Texas School for the Deaf Statewide Outreach Center and holds a master’s degree in deaf education. She has served as a deaf mentor and brings both professional and personal experience to her work, having grown up in a deaf family and raising two deaf children.

Rewolinski is a sign language specialist with the Texas School for the Deaf Outreach Center and earned a master’s degree in sign language teaching and education from Gallaudet University. She has taught ASL in secondary and higher-education settings.

The 2026 TSD Conference runs Nov. 4-10 in Frisco. Main conference registration is currently available for $499 with the Early Bird discount through Oct. 2, a savings of $100 off the standard rate. The agenda includes general and keynote sessions, educational workshops, networking events, the Ride & Drive + Technology Demonstration, and the trade show and reception. Visit the TSD Conference website and click Register Now to reserve a seat.


Related: Behavior Expert to Help TSD Conference Attendees Rethink 1:1 Adult Support
Related: Legal Keynote to Examine Court Rulings Reshaping Special Needs Transportation
Related: New Date Set for NHTSA Child Passenger Safety Training at TSD

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Parent’s Vandalism Arrest Results from School Bus Disturbance in California Gold Country

Calaveras Unified School District officials in California’s Sierra Nevada foothills said a school bus driver followed district protocols during a disturbance last month that resulted in a parent allegedly breaking glass on the bus loading door and entering through a window.

Superintendent Kassie Meeks told School Transportation News that the bus had arrived at a scheduled Aug. 24 stop, when the driver took the opportunity to address students about their behavior. There had reportedly been yelling, screaming and other disruptive behavior while the bus was moving.

“Our goal is to ensure that students follow appropriate behavior expectations so the driver can safely operate the bus and maintain the safety of everyone on board,” Meeks said.

Meeks shared that district officials reviewed bus video footage and determined the driver spent approximately four minutes addressing student behavior, reviewing bus expectations and asking students to calm down. During that time, one student exited through a bus window.

Shortly afterward, a parent arrived on the scene and began aggressively banging on the bus loading door, ultimately breaking the glass. Law enforcement was immediately contacted, and the California Highway Patrol was notified because damage to a school bus with students aboard triggers specific state safety protocols, she added.

The parent then climbed through an open bus window while authorities were responding, according to Meeks. An adult outside the bus could also reportedly be heard encouraging students to exit through the windows, and additional students subsequently did so.

Meeks said law enforcement arrived approximately 14 minutes after the bus reached the scheduled stop. Students remaining onboard were directed to stay seated and calm while authorities investigated.

STN contacted the Calaveras County Sheriff’s Office for comment about the arrest and circumstances surrounding the incident but had not received a response as of this writing. But according to local news reports citing the Calaveras County Sheriff’s Office, the parent broke glass while striking the bus door and was arrested on suspicion of vandalism.

Neither the driver nor any students were injured, Meeks confirmed.

The district also disputed claims that students had been held on the bus for more than an hour before the situation escalated.

“Regarding the driver, after reviewing the video footage, the district believes the driver acted appropriately under extremely challenging circumstances,” Meeks said. “His focus remained on student safety, maintaining order and attempting to de-escalate the situation.”

Meeks told STN the driver has returned to the regular route. The bus sustained damage to the glass in its door and underwent repairs.

The district determined the driver followed appropriate protocols and has not identified a need to change its transportation procedures because of the incident, Meeks said. However, she said officials will continue reviewing practices and reinforcing safety expectations with employees and students.

Calaveras County is known for its Giant Sequoias, Mark Twain’s story, The Celebrated Jumping Frog of Calaveras County, and as a key area of mining during the state’s Gold Rush of the mid-1880’s.


Related: Missouri Parent Boards School Bus, Tells Child to Assault Another Student
Related: Tennessee Mom Attacks Bus Driver After Son Can’t Get Off Bus
Related: Mother Faces Charges After Allegedly Assaulting School Bus Driver
Related: Iowa Parents Claim School Bus Driver Forced Son Off Miles from Home

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School Bus Students Surprise Arizona 2-Year-Old with Birthday Serenade

A 2-year-old boy’s birthday celebration got off to a memorable start when a school bus full of students surprised him with waves and a birthday serenade, reported People News.

According to the news report, the boy was standing outside his Phoenix home with his parents Aug. 28 when the unexpected celebration took place. He held colorful balloons, including a large silver balloon shaped in the number 2, as a yellow school bus approached.

In a video recorded by the family, the boy’s mother, Logan Seeger, asked him whether he was going to wave at the passing bus. “Yes,” the boy replied before excitedly waving and repeatedly calling out, “Hi,” as the bus traveled past the family’s home.

The students reportedly responded by leaning toward the open bus windows and waving to the birthday boy. Moments later, the group began singing “Happy Birthday” to him while the bus continued down the street. “Thank you,” Seeger called back to the students.

Seeger told local news reporters that the bus driver has regularly interacted with the students and helped create a positive atmosphere along the route. “The bus driver has been so wonderful and engaging with all the students,” Seeger said.

The birthday greeting was not the only recognition the family received that morning. Seeger said neighbors stopped by, while passing motorists rolled down their windows to greet the toddler and acknowledge his birthday.

Seeger said the kindness shown by the students, driver and community made the morning especially meaningful for the family. “It is so wholesome,” she said via the news report. “It brings tears to our eyes and full body chills!”

Written with the assistance of AI.


Related: School Bus Parade Honors 95-Year-Old Veteran Who Greets Students Daily
Related: Students on Iowa School Bus Celebrate Daily Greeter’s Birthday
Related: Bus Driver Decorates School Bus for Student’s Birthday
Related: Texas Grandmother Receives Birthday Greetings from School Bus Riders

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Updated: Vehicle Idling Reduction Requires Data-Centric Approach

While routing and infrastructure shape fuel use at a macro level, vehicle idling represents one of the most immediate and controllable sources of waste.

Most districts have idling policies that meet or exceed state requirements, with exceptions for extreme weather. Historically, however, enforcement has been inconsistent due to a lack of data.

Telematics has changed that. School districts can now track idling time by vehicle, route, and driver, making it possible to identify patterns and enforce policies more effectively.

Data-driven approaches to idling typically combine policy enforcement with education and route optimization. Rather than treating idling as a disciplinary issue, district leaders use data to identify root causes and adjust operations accordingly.

“Idling is the clearest example of a problem that was previously invisible and is now entirely measurable,” said Craig Berndt, Geotab business segment manager of people transportation. “Most districts have an idling policy. Very few, until recently, had any way to know whether it was being followed.”

Berndt noted the emerging standard across many of the school districts with which Geotab works is a two- to five-minute engine-on idle limit. It can be longer in extreme weather conditions.

“Some states have regulatory requirements that align with this,” he said. “But the policy itself only has value if it’s enforced, and enforcement requires data.”

Complicating matters is H.R. 9317, which was introduced to Congress in June. Known as the BUSES Act, short for Buses Utilizing Safety and Environmental Standards, it would amend the Clean Air Act to prohibit state and local governments from enforcing engine idling restrictions on over the road buses and school buses if the engine idles for less than 15 minutes. It would also ban lawsuits filed against school bus owners or operators for alleged idling violations. The House Energy and Commerce Committee advanced the BUSES Act on Wednesday.

Still, Berndt noted telematics enables automatic idling alerts: A notification to a supervisor when a bus has been idling beyond the threshold, with location, driver and duration.

“This shifts enforcement from reactive, a complaint from a principal about exhaust near the front entrance, to proactive. And it creates an accountability loop that changes behavior over time,” he said. “Drivers who know their idle time is visible tend to idle less, not because of punitive pressure but because the visibility makes the issue concrete rather than abstract.”

Berndt noted the cost case is straightforward: A diesel school bus burns approximately 0.8 gallons per hour at idle.

“For a 100-bus fleet idling an average of 30 excess minutes per day, that’s 40 gallons per day in waste, $80 to $120 at current prices every operating day of the year,” he said. “With telematics-driven enforcement, districts routinely cut excess idle time by 30 to 50 percent.”

Beyond fuel, the idling conversation matters for public perception in ways that are becoming more acute, noted Berndt.

“School communities are increasingly attentive to emissions around buildings and bus queues, and districts that can demonstrate they’re actively managing and measuring this are in a much better position when parents or advocacy groups raise the issue,” he said.


Related: State School Bus Idling Rules & Regulations
Related: Green Bus Resources
Related: Data, Routing Analytics for Fuel Efficiency


St. Louis (Missouri) Public Schools supports school bus and vehicle contractor Zum’s idling policy, and Zum’s engine‑on/engine‑off data helps them enforce it, said Transportation Director Kacy L. Davis.

While Zum does not publicly state its idling policy, the company limits unnecessary school bus idling and trains drivers to minimize idle time by using routing technology to reduce waiting and fuel consumption. Meanwhile, The Missouri Department of Natural Resources encourages school districts to adopt anti-idling policies for school buses. Several counties including St. Louis and the Kansas City Ozone Maintenance Area restrict bus idling to 15 minutes in any 60-minute period to maintain passenger comfort.

“Reducing idling lowers fuel costs, improves air quality around schools and reduces engine wear,” he added. “Together, these tools give us a clear picture of how routing decisions affect fuel use, maintenance, and overall operational efficiency.”

SLPS also is preparing to launch a 30‑bus electric fleet in the 2027–2028 school year through the EPA Clean School Bus Program as part of the district’s broader Future Ready initiative to modernize operations and improve the student transportation experience.

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EverDriven Names Caroline Argibay Chief Financial Officer

By: STN

DENVER, Colo. EverDriven, the national leader in Alternative Student Transportation, today announced the appointment of Caroline Argibay as Chief Financial Officer. Argibay joins EverDriven’s executive leadership team and will have oversight of all areas of the company’s financial activities including financial planning and analysis, accounting and financial reporting, treasury, and capital markets.

“Caroline’s experience leading finance through periods of significant growth makes her exactly the right partner for EverDriven,” said Mitch Bowling, CEO of EverDriven. “She has a proven track record of building strong financial foundations and forming the kind of collaborative partnerships that help a company scale responsibly. Just as important, she understands why this work matters.”

Argibay most recently served as Vice President of FP&A at Alterra Mountain Company where she led financial planning and analysis, as well as capital markets and investor relations activities for a private-equity owned business. She spent her early career in investment banking at Morgan Stanley. Argibay’s interest in EverDriven’s mission is shaped by her family’s personal experience with special education.

“I am proud of the service that EverDriven provides in our communities, and this mission is one I believe in personally as well as professionally,” said Argibay. “I’m looking forward to helping to drive the performance that allows EverDriven to serve even more students and families as it continues to expand its support of additional school districts across the country.”

About EverDriven
EverDriven delivers modern student-centered transportation that’s safe, consistent, and built for those who need it most. EverDriven specializes in routing and transporting students across all ranges of needs — from everyday support to the most complex circumstances — including students with disabilities, students experiencing housing instability, and other high-need populations. Serving more than 800 districts across 38 states, the company completed more than 2.1 million successful trips in the 2025–26 school year. EverDriven’s deeply human, fully compliant, and AI-powered approach helps districts get students on the road in hours, not days, while maintaining consistent, high-trust rides that complement traditional yellow bus fleets. For more information, visit everdriven.com.

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(STN Podcast E322) Building Trust: Alternative Transportation Supports Consistent Education Access

We examine the potential fallout from proposed changes to the Head Start program, increased danger as students return to school, a tornado that devastated a Wisconsin bus contractor, and updates from NAPT and TSD Conference.

Parker Muirbrook, strategic sales director at EverDriven, discusses new research and real-world examples that show how alternative transportation assists both district financials and student needs by providing safe and consistent school transportation.

Read more about special needs.

This episode is brought to you by Transfinder.



Message from School Radio.


Conversation with EverDriven. 

 

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, iHeartRadio, Spotify and YouTube.

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Texas Sixth Grader Wins National School Bus Safety Poster Contest

A sixth-grade student from Prosper, Texas was named the overall national winner of the 2026 National School Bus Safety Poster Contest for artwork illustrating this year’s theme, “Safe Rides, Everyday Heroes.”

The National Association for Pupil Transportation announced that Sai Darshana Yekolu, a student at Moseley Middle School, received the contest’s highest honor after her entry advanced through state-level competition. Her artwork will be featured during National School Bus Safety Week, scheduled for Oct. 19-23.

Judges representing NAPT, the National Association of State Directors of Pupil Transportation Services, and the National School Transportation Association evaluated the national entries. Posters were judged on their safety impact, originality, artistic quality, and visual effectiveness. The theme was, “Safe Rides, Everyday Heroes.”

Darshana-Yekolu also won first place in Division 3, which includes students in grades six through eight. Aashna Tandon of Harris Road Middle School in Concord, North Carolina, placed second. Kathleen Ashcraft of Shady Spring Middle School in Shady Spring, West Virginia, placed third.

Other first-place recipients were Alston Lai of Anne Sullivan Elementary School in Sugar Land, Texas, in the kindergarten-through-second-grade division; Maria Montero of JM Hill Elementary in East Stroudsburg, Pennsylvania, in the grades three-through-five division; Jamal Moore of Rockwall-Heath High School in Heath, Texas, in the special education division; and Olivia Brown of Burlington County Institute of Technology Westampton in Westampton, New Jersey, in the computer-aided drawing division.

Second- and third-place honorees represented schools in Delaware, Georgia, New Jersey, New York, North Carolina, Ohio, Pennsylvania and West Virginia.

“Every one of these posters represents more than artistic talent. They represent students thinking about what school bus safety means to them and then sharing that message with the people around them,” said Molly McGee Hewitt, NAPT executive director and CEO.

Hewitt also thanked the teachers, transportation professionals, state associations, families, and communities that provide students with opportunities to participate.

Students enter the contest through local and state competitions, with qualifying artwork advancing to national judging. NAPT said the process brings school bus safety discussions into classrooms while allowing student-created messages to reach communities across the country. The winning entries are also intended to encourage safer practices around school buses.

NAPT is seeking to strengthen the connection between local, state and national participation through its newly formed Strategic Initiatives Committee. Dawnett Wright, transportation director at Peninsula School District in Washington and NAPT Region 5 director, chairs the committee.

“National initiatives are strongest when they are brought to life in our states and local communities,” Wright said, calling the poster contest an example of how a classroom project can become part of a national safety message.

Wright said the committee will work to create more opportunities for states to participate in the poster contest, Love the Bus Month in February and National School Bus Safety Week, observed during the third full week of October.

The annual safety week is a public education initiative involving students, parents, educators, motorists, school bus operators, administrators, and other partners. It promotes safe behavior on and around school buses.

NAPT plans to announce the theme and full guidelines for the 2027 contest following NAPT ACTS this fall. The drawing period is expected to begin in November, allowing students across North America time to participate despite differing school calendars.


Related: Iowa Launches Inaugural School Bus Safety Week Poster Contest
Related: Pennsylvania Announces Winners of State School Bus Safety Week Poster Contest
Related: New York Middle Schooler Wins Annual Poster Contest
Related: Georgia Middle School Student Wins National School Bus Safety Poster Contest

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New Mexico Stuff the Bus Event Collects School Supplies for Students

The city of Albuquerque called on community members to help fill a city bus with school supplies for students at Albuquerque Public Schools during its annual Stuff the Bus donation drive, reported KOAT News.

The event, held in partnership with the UNM Foundation, was held last weekend. Organizers asked residents to donate school supplies, including heavy-duty backpacks, notebooks, pens, pencils, and other classroom essentials. Clear backpacks and locks for student lockers are among the items most needed this year.

Last year, more than 100 vehicles reportedly stopped by the event to contribute supplies, helping organizers fill a Sun Van with donations. This year, ABQ Ride has set a larger goal: filling a full-size city bus.

“We want to fill up this 40-foot bus from front to back, from floor to ceiling,” Madeline Skrak, public information officer for ABQ Ride, said via the article. “We’ll try to do our best to accomplish that this year. It’ll be hopefully more donations than our Sun Van that we filled up last year.”

Organizers reportedly said providing students with the supplies they need can help remove barriers as they begin the school year and allow them to focus on learning.

“If you don’t have the right supplies, you might not feel confident or excited about going to school or worrying that you might not have the right tools to be successful,” Megan Lindstrom, executive project officer at the UNM Foundation, said via the article.

Lindstrom said donation drives such as Stuff the Bus are intended to help eliminate those concerns and ensure students feel prepared and confident at school.

As an incentive and thank-you for participating, donors will receive one movie pass from Flix Brewhouse and two golf passes from Hinkle Fun Center. All supplies collected during the three-hour event will benefit students attending Albuquerque Public Schools.

Written with the assistance of AI.


Related: Maine Mother Continues Son’s Legacy Through Stuff the Bus Drive
Related: Stuff the Bus Drive Launches on California’s Central Coast Helping Students
Related: Stuff the Bus Event Provides Supplies for More Than 16,000 Tennessee Students
Related: Salvation Army Hosts Stuff the Bus Donation Drive in Indiana

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September 2026

The September issue explores how technology is reshaping school transportation, from AI and connected tools to video systems, routing and communications. Learn how Allentown School District is using technology to improve safety and operations, hear from Los Angeles Unified School District’s new superintendent on transportation’s role in student access and discover how districts are navigating the shift to cloud-based video storage. Plus, get practical insights on implementing AI with guardrails and using technology to support drivers and transportation teams.

From left: Andrew Krahulik-Knapp, Carol Birks, Jose Morales, Robert Whartenby and Tina Hemphill of Allentown School District in Pennsylvania. Cover design by Kimber Horne Photo by Melissa Kelly Photography

Read the full September issue.

Cover Story

Tech Focused
Student transportation leaders at Pennsylvania’s Allentown School District are turning connected tools into safer service and operational gains, using technology to improve communication, efficiency and the student experience.

Features

The Video Storage Shift
As school bus camera systems become more sophisticated, districts are weighing cloud, local and hybrid storage options while balancing accessibility, cost, cybersecurity and student privacy.

Driver Training Goes High-Tech
Technology is changing how transportation departments approach driver training, coaching, safety and performance.

Improving Communications With Technology
New technology is giving transportation teams more ways to communicate with drivers, families and administrators while improving visibility and service.

Special Report

AI Takes a Larger Role in School Transportation Management
Transportation leaders explore how AI can support dispatch, fleet management, budgeting, driver training and other operations while emphasizing policies, safeguards and responsible use.

Q&A 

Transportation’s True Value
Los Angeles Unified School District’s new superintendent discusses transportation’s role in student access, educational opportunity, operational efficiency and student success.

Conversations

Ad Index

Columns

Editor’s Take by Ryan Gray
Don’t Bury the ‘Lede’

Publisher’s Corner by Tony Corpin
School is Back, So Are Safety Risks

Thought Leader By Tim Ammon
Changing Times, Perspectives

The post September 2026 appeared first on School Transportation News.

(Free White Paper) 2026 State of Student Transportation Report

By: STN

Earlier this year, Zonar and School Transportation News surveyed transportation professionals across the United States to document the pressures shaping fleets today and where leaders are investing next. The result is the most comprehensive look at student transportation challenges, safety priorities and 2026 technology plans available today.

Inside the report:

  • Understand why driver shortages aren’t going away and what leading districts are doing about it.
  • Identify where your safety program may have gaps in communication and driver compliance.
  • Know which technologies are worth prioritizing in 2026-2027 before you finalize your budget.
  • See how fleets your size are investing and where adoption is lagging across the industry.
  • Find out which KPIs your peers are tracking and how to measure what actually matters.

Download the complimentary report to see how your fleet compares.

Fill out the form below and then check your email to get the report.

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From the Director’s Desk to the Driver’s Seat: Transfinder Delivers Results

By: STN

In Churchill County School District in Fallon, Nevada, the value of Transfinder’s transportation management system looks different depending on where you sit.

For Transportation Director Austin Metz, it is about managing routes, serving approximately 1,300 students and finding practical ways to make a complex operation easier to manage. For transportation trainer Scotty Grenamyer, it is about something more immediate: being able to learn the system quickly, use it every day and give drivers and parents better information.

From both vantage points, the conclusion is remarkably similar.

“I wouldn’t change it,” Metz said. “I’m happy with what I’ve got and for the value it can’t be beat.”

Churchill County operates 17 routes and uses Transfinder’s transportation technology to help manage its operation. Metz said the district uses the award-winning Routefinder PLUS, parent app Stopfinder and Tripfinder to manage field trips. It also has Viewfinder for a deeper look at the transportation department’s transportation operation.

Each of the solutions help address everything from daily routing to field trips and parent communication.

For Metz, Stopfinder has been particularly valuable from the parent perspective.

“Stopfinder has been a great solution for our parents,” he said. “It’s very user friendly and our parents really enjoy being able to see where buses are in real time, set those GeoAlerts and contact us at the click of a button.”

That visibility can also translate into fewer questions for transportation staff.

Grenamyer, who works directly with drivers and transportation operations, sees the same benefit from a different perspective.

“Stopfinder has been really good,” he said. “I mean, I haven’t had any issue with it.”

More importantly, he said, Stopfinder has changed the parents’ experience.

“Very much so, yes,” Grenamyer said when asked whether Stopfinder had reduced calls from parents and improved communications. “It’s made it much easier.”

He added that parents appreciate knowing what is happening with their children during the school day.

“The parents love to be able to see that we’ve gotten their kids, picked them up and that that we made it to the school and dropped them off.”

Behind that parent-facing experience is the district’s routing operation. Metz said Routefinder PLUS offers the flexibility needed when circumstances change.

“It’s great,” he said, noting that once he learned the system, “there’s a world of possibilities and abilities to add, alter, absorb routes, it’s great.”

That flexibility proved especially useful when Churchill County needed to combine routes.

“We’ve had to combine routes once, and Routefinder made it extremely easy to just create a new trip, move those stops where they need to be, and send that information out to parents at the click of a button,” Metz said.

Grenamyer’s experience illustrates another important piece of the equation: usability.

As a transportation trainer, he works with the people who have to use the system in the real world. He said he was able to get comfortable with it relatively quickly.

“I got it like really quick,” he added. “Took me just a couple weeks to figure it out and I’ve been using it every day for my reports, routing, everything.”

For a transportation department, that ease of use can matter as much as the technology itself. A powerful system has to work for the people sitting behind the transportation desk as well as the people behind the wheel.

Churchill County also uses Tripfinder for field trips and activity trips. Metz said the product helps the district manage drivers, mileage and billing from a centralized dashboard.

“It allows us to track our drivers, track our mileage, and create invoices right from the dashboard,” he said. “And it makes it super simple for anyone that has to step into that role.”

Grenamyer has also found value in Transfinder’s support and learning resources. He said Transfinder Community, Transfinder’s portal featuring guides, videos, webinars, training sessions and more – has helped him continue building his knowledge of the system.

“I love that you guys have got that Community system where you can go and learn and do courses. I’m halfway through with it right now and I’m getting certifications,” he said.

When he hit a roadblock with PLUS, support was readily available.

“They walked me through it and then they actually even designed it where I could use it directly, have my own tabs for certain reports I want to run to automatically give me a 60-day warning.”

For Churchill County, the technology is not simply about routing buses. It is about giving transportation leaders flexibility, giving trainers usable tools, giving parents information and giving the district a system that can adapt as needs change.

Metz’s assessment of Transfinder’s technology is straightforward.

“I wouldn’t change it.”

And from the driver’s training side, Grenamyer offers an equally direct endorsement of support:

“I enjoy it and I love that they are very friendly and helpful.”

For a school transportation operation looking for technology that combines functionality, usability and value, Churchill County’s experience offers a compelling perspective—from the transportation director’s office to the people working with drivers every day.

Five Key Takeaways

  • A complete transportation ecosystem: Churchill County School District relies on Routefinder PLUS, Stopfinder, Viewfinder and Tripfinder, creating a connected platform for routing, parent communication, reporting, and trip management. Records dating back to 2007 provide valuable historical data for planning and decision-making.
  • Operational efficiency drives cost savings: Routefinder PLUS enables the transportation team to quickly modify, combine, and optimize routes when circumstances change, helping the district maximize resources and reduce administrative workload.
  • Parent communication improves while phone calls decrease: Stopfinder gives families real-time bus visibility, geo-alerts, and direct communication tools. Staff spend less time answering routine inquiries.
  • Trip management becomes more accountable: Tripfinder helps track drivers, mileage, and invoicing from a single dashboard, streamlining field trip administration and providing better financial oversight for transportation departments and business offices.
  • Strong support accelerates staff productivity: Scotty was able to become proficient with the system within weeks, and Transfinder’s support team helped create customized reporting tools that monitor certifications, licenses, CPR renewals, and physicals, reducing compliance risks and saving administrative time.

Discover more on “From Driver-Trainer to Transportation Director” from Austin Metz in his own words.

 

To learn more about the STN Expo 2026 Innovation Choice Awards: award-winning Best Hardware, Best Software, Best Safety Technology, and Best Green Technology leveraged by Churchill County School District, visit www.transfinder.com, email solutions@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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