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(STN Podcast E263) Not an Easy Button: Expert Gives School Bus Routing Technology Tips

Legislative and geopolitical updates that will affect school bus Wi-Fi, clean fuel decisions, bus manufacturing and more.

Kerry Somerville, CEO of Transportation Planning Solutions, shares tips on routing technology, AI and data security. Join him for a deep dive in his “School Bus Routing 101” session at STN EXPO West on July 11, 2025.

Read more about routing and see the STN EXPO agenda.

This episode is brought to you by Transfinder.


 

Message from School-Radio.

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, Google Podcasts, iHeartRadio, RadioPublic, Spotify, Stitcher and YouTube.

The post (STN Podcast E263) Not an Easy Button: Expert Gives School Bus Routing Technology Tips appeared first on School Transportation News.

Hoover City Schools (AL) Turns to Transfinder ‘Transfinder Checked Every Box For Us’

By: STN

SCHENECTADY, N.Y. and HOOVER, Ala. – After a nine-month search, Transfinder Corporation is pleased to announce Hoover City Schools in Alabama has selected Transfinder’s award-winning routing solution Routefinder PLUS to create the safest and most efficient routes for its students.

Located in the Birmingham, Ala. Metropolitan area, Hoover City Schools has about 13,567 students attending 18 schools.

In addition to PLUS, Hoover City purchased additional Transfinder solutions, such as: driver app Wayfinder, field trip planner Tripfinder, Infofinder i for student ridership information and Viewfinder, which gives users a bird’s eye view of the district’s transportation operation.

“As a school system, we took nine months to evaluate several different options in school transportation,” said Dr. Brad Hayn, Hoover City’s director of transportation. “We supplied each company we met with a list of needs and wants when it came to a transportation partner for Hoover City Schools. Transfinder checked every box for us and we are excited about what future holds as we move forward as a partner with Transfinder.”

Dr. Haydn said the Transfinder and Hoover City teams have quickly built a relationship.

“Every step of the way it has been about more than just being a customer,” he said “Every person we have met and worked with from Transfinder has treated us as family and they truly care about the success of Hoover City Schools.

Transfinder President and CEO Antonio Civitella welcomed Hoover City Schools to the Transfinder family.

“We are so happy to have Hoover City as a client.” Civitella said. “Large and small districts alike benefit from having this powerful tool that that has Artificial Intelligence Optimization embedded in it. Because it is highly customizable, districts like Hoover City can tailor their experience to their individual needs.”

About Transfinder:
Founded in 1988 and headquartered in Schenectady, New York, Transfinder is a global leader in intelligent transportation systems, providing transportation management systems and services to municipalities, school districts and adult care facilities. Transfinder, has been on Inc. magazine “fastest-growing company” list for 12 years. The software and hardware company has received numerous awards, including Best Software, Best Hardware and Best Safety Technology. In addition, Transfinder has repeatedly won Best Place to Work, Top Workplace and Best Companies to Work for accolades. Transfinder develops and supports routing and scheduling solutions for optimal transportation logistics. Transfinder also launched Patrolfinder policing technology to assist law enforcement. For more information, visit www.transfinder.com

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Wayside Schools (TX) Picks Transfinder

By: STN

SCHENECTADY, N.Y. and AUSTIN, Texas– Transfinder Corporation is pleased to announce Wayside Schools in Texas has selected Transfinder’s award-winning routing solution Routefinder PLUS to create the safest and most efficient routes for its students.

Located in the Austin, Wayside has about 1,651 students attending three elementary schools, one middle school and one high school.

In addition to PLUS, Wayside purchased Studentfinder and Viewfinder, which gives users a bird’s eye view of the district’s transportation operation.

Transfinder President and CEO Antonio Civitella welcomed Wayside Schools to the Transfinder family.

“We are so happy to have Wayside as a client.” Civitella said. “Large and small districts alike benefit from having this powerful tool that that has Artificial Intelligence Optimization embedded in it. Because it is highly customizable, districts like Wayside can tailor their experience to their individual needs.”

About Transfinder:
Founded in 1988 and headquartered in Schenectady, New York, Transfinder is a national leader in intelligent transportation systems, providing transportation management systems and services to municipalities, school districts and adult care facilities. Transfinder, has been on Inc. magazine “fastest-growing company” list for 12 years. The software and hardware company has received numerous awards, including Best Software, Best Hardware and Best Safety Technology. In addition, Transfinder has repeatedly won Best Place to Work, Top Workplace and Best Companies to Work for accolades. Transfinder develops and supports routing and scheduling solutions for optimal transportation logistics. Transfinder also launched Patrolfinder policing technology to assist law enforcement. For more information, visit www.transfinder.com

The post Wayside Schools (TX) Picks Transfinder appeared first on School Transportation News.

June 2025

By: STN
The Type C “Creator” electric school bus from RIDE was named best green technology at the 2024 STN EXPO West. Photo Courtesty of RIDE Cover Design by Kimber Horne
The Type C “Creator” electric school bus from RIDE was named best green technology at the 2024 STN EXPO West.
Photo Courtesy of RIDE
Cover Design by Kimber Horne

Going green is on the radar for many student transportation fleets, but choosing what fuel to use is not always a simple decision. Read this month’s issue for articles on expectations and benefits of green energy options, the knowledge foundation needed for routing efficiency, electric school bus legislation in New York and the news from the 17th National Congress on School Transportation.

Also find the STN EXPO Reno Preview, complete with agenda topics, speaker information, unique event descriptions and trade show exhibitors.

Read the full June 2025 issue.

Features

Peeling Back the Routing Layers
Routing software is the brain of a transportation operation, but human routers are the heart that keep student safe to and from school. How to route requires a strong knowledge base along with many other considerations.

Green Expectations
STN EXPO East near Charlotte, North Carolina featured presentations from various OEMs about their latest and greatest offerings in the green bus space.

Fuel Choices Are Not One-Dimensional
Choosing the right fuel for your school district is no simple task, especially with all the options and funding available. District leaders weigh in on why they went in a certain direction.

Coming Clean
Going green is good for the environment, proving to have beneficial implications for student riders, bus drivers and the surrounding communities.

Special Reports

May, Should, Shall?
School Transportation News was on site in Iowa at the 17th National Congress on School Transportation. Learn some of the conversations held as the industry readies for an update the National School Transportation Specifications and Procedures.

Q&A: Going On an Electric RIDE With Patrick Duan
Patrick Duan, co-CEO of the electric school bus manufacturer, provides insights into top trends such as federal funding, impending tariffs and battery technology.

STN EXPO Reno Preview
STN EXPO West returns to Reno, Nevada for “Content, Community and Commerce.” Prepare for next month’s conference, trade show and networking events. You won’t want to miss any of the action.

Feedback
Online
Ad Index

Editor’s Take by Ryan Gray
New York State of Charge

Publisher’s Corner by Tony Corpin
Tech-Forward Approach to Staffing

The post June 2025 appeared first on School Transportation News.

‘I Can’t Go Any Longer Without [Transfinder],’ York CSD Director Says

By: STN

Nestled 20 miles south of Rochester in upstate New York, the York Central School District may be small in size, but it’s making big strides in transportation innovation under the guidance of director of transportation, Tracey Proctor.

With nearly two decades of experience in school transportation, Proctor has brought a fresh, tech-forward approach to the district since her arrival four years ago — a move that has significantly improved efficiency, safety and confidence for both drivers and students.

When Proctor joined York CSD, she came equipped not just with experience, but also a clear vision: she needed better tools to run a more modern and responsive transportation department. Having worked with Transfinder solutions at a previous district, Proctor knew she didn’t want to operate without them.

“As soon as I started, when it came contract time, I said, ‘I really need this [Transfinder technology]. I can’t go any longer without it,’” she recalls.

At the time, York was operating the old-fashioned, “very manual,” Proctor said. “A lot of notebooks. That was it.”

But she knew what she was missing without having Transfinder’s award-winning routing solution.

“Once I started with Transfinder, you just can’t go back,” Proctor said.

Today, York CSD uses Transfinder’s awards-winning Routefinder PLUS and driver app Wayfinder, a combination that has transformed the way the district manages its transportation. York CSD transports just over 400 students daily, with eight large bus runs and eight out-of-district van runs. Like many districts, small and large alike, resources and staffing flexibility are critical.

“We have 18 drivers, and right now we’re doing very well with staffing,” Proctor said, joking: “Please don’t share that with anyone!” Still, the district relies on flexibility, with mechanics and even Proctor herself stepping in to drive when needed. That’s where Wayfinder has made a tremendous difference.

Wayfinder has helped the district when assigning routes to new drivers or substitutes who may not be familiar with the run.

“I don’t print routes anymore,” she said. “I just click on the Wayfinder and say the driver, ‘There it is.’ It’s done and I know that it’s correct.”

The technology is also helping shape the future of York’s driving staff. Those used to driving small vans with fewer students are appreciative of the Routefinder PLUS-built routes displayed on Wayfinder as they travel unfamiliar terrain with more students.

The ease of use of Wayfinder and Routefinder PLUS has also made an impression. Proctor recently completed her Wayfinder training and described the experience as a positive experience.

“I don’t know my way around a computer very well,” she said. “Everyone at Transfinder has been very helpful. They take their time with me. I should say, they speak my language. They didn’t speak ‘technical talk.’ The classes were very, very down-to-earth and I was able to understand everything that was put in front of me.”

That kind of client-centered support, combined with reliable and intuitive software, is what motivated Proctor to bring Transfinder technology to York in the first place.

Looking ahead, Proctor is considering how she can use Transfinder technology even more strategically, including using Wayfinder in recruiting. “I never have in the past, but now that I know how it works and how it helps the drivers, I definitely will use it for recruitment,” she said.

To learn more about Routefinder PLUS, Wayfinder or Transfinder’s suite of solutions, visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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School Bus Wi-Fi in Flux?

By: Mark Rowh

The government giveth, and the government taketh away? That may be the case for the future of school-bus Wi-Fi, which currently is eligible for E-Rate discount under the Federal Communication Commission’s Universal Services Fund.

Whether that will continue is now uncertain due to court cases challenging the validity of the USF funding model. In late March, the U.S. Supreme Court heard arguments on an appeal of a 5th Circuit decision that the Universal Service Fund’s revenue mechanism represents an unconstitutional delegation of legislative authority.

The nation’s highest court is expected to rule by next month on whether that decision should be upheld. If the circuit court ruling is upheld, it would be a blow not only to school bus based Wi-Fi but also to other services supported by USF, especially E-Rate. The program provides discounts of 20 to 90 percent on the costs of internet connectivity for schools and libraries, low-income consumers and those in rural areas needing online access to health care providers. The FCC, which oversees USF, added school bus Wi-Fi to E-Rate in late 2023, with discounts awarded for the current school year.

Recent Movement
Looking specifically at school bus Wi-Fi, the opportunity to obtain federal support has been a relatively recent prospect. During the pandemic, the FCC’s $7.171 billion Emergency Connectivity Fund (ECF) program, authorized by Congress in the American Rescue Plan Act of 2021, provided support for schools and libraries that included funds for equipping school buses with Wi-Fi connections.

After the public health emergency expired, the Democractic-majority FCC board approved the use of E-Rate funds to equip school buses for online access.That represented an expansion of boundaries for the long-standing E-Rate program, which was authorized by Congress as part of the Telecommunications Act of 1996 and created by the FCC in 1997.

The more recent expansion has opened new avenues of support for school districts across the country. In the 2024 fiscal year, the FCC received 405 requests for school bus Wi-Fi equipment and services totaling more than $19 million, according to figures reported by the Universal Service Administrative Company, the entity created by FCC to administer the USF and at the heart of the current legal case in front of the Supreme Court.

Awards come in the form of discounts rather than grants. For school districts, this can mean discounts of 20 to 90 percent on the costs of equipment and required fees, with the greater percentages targeted to districts serving economically disadvantaged areas.

While funding for Wi-Fi on buses represents only a small portion of overall USF funds, it has provided welcome support for a practice that some feel can be a boon to student success.

“Wi-Fi-equipped buses turn travel time into productive learning time, helping students complete homework and extend learning beyond school walls,” said Keith Krueger, CEO of CoSN, short for the Consortium for School Networking. “Our members have witnessed the benefits of  mobile broadband access during bus rides in diverse communities across the country, from California to Alabama.”

He pointed out that in a digital society, ensuring universal internet access is vital. “Wi-Fi on school buses is one important tool to help close the digital divide,” added Krueger, who addressed STN EXPO West attendees on the topic last summer.

That has been the case for Farmington Municipal Schools in New Mexico, where several different funding sources have been supplemented by the federal funds. The school district first deployed wireless routers in nine buses and then, with satisfactory results, expanded
to its entire 90-bus fleet. The district used Title 1 funds, then federal Elementary and Secondary Schools Emergency Relief funds, and most recently E-Rate funds to fund the expansion.

“We’ve received a lot of compliments from parents who tell us they’re happy when their children are home and have already completed their homework,” said Billy Huish, transportation supervisor.

Farmington covers 808 square miles and services 20 campuses. More than 6,500 of the district’s 11,000 students use school bus transportation every day. Some students face a 30- to 45-minute drive to and from their schools, while others live as far as two hours away. For after-school sports, it sometimes takes three hours to get to games. Given all that time in transit, it makes good sense to provide online access to middle and high school students with MacBooks and elementary students with iPads.

“We consider it critical to provide students wireless internet access on school buses,” Huish said. “Our students are not getting out of school and just riding home. They’re getting on the bus and continuing to learn and get their work done.”

At Henrico County Public Schools in the Richmond, Virginia area, 50 of the district’s 606 buses are equipped to provide Wi-Fi. Director of Pupil Transportation Jim Ellis said that initially, obtaining the equipment was not a priority from his viewpoint, with the impetus coming from district IT staff, which wanted to take advantage of E-Rate funds. But Ellis has been pleased by the results.

“It’s turned out better than I expected,” he said. “I’ve been surprised to see the number of logins.” Ellis added that when it comes to his fleet’s overall needs, an investment in Wi-Fi only makes sense for a limited number of buses.

“We have it on our buses that are having the longest runs,” Ellis noted. “That involves transporting kids to and from specialty centers, so they’re on the bus a little longer than everybody else.”

Complex Issue
Although advocates of funding bus-based Wi-Fi may feel its value is a no-brainer, others have voiced serious concerns. Rather than viewing online access for students through an educational lens, opponents, including prominent Republican politicians, see it as a threat. They argue not only that they believe this an unconstitutional use of federal funds, but access to online content raises red flags. Opponents claim that, at best, internet access will simply allow students to waste time rather than to complete school assignments. What’s even more problematic, they say, is the likelihood that children will gain access to all the unhealthy content the internet has to offer, from inappropriate web content to an avenue
for bullying.

To address such concerns, providers of broadband service offer filters that limit access to restricted content in conjunction with the school district network. This solution hasn’t gained acceptance with opponents, however, who believe children are adept at getting around such barriers.

In addition to the battle in the courts, a separate concern is that the FCC may remove school-bus-based Wi-Fi from the E-rate Eligible Services List. That’s a definite possibility given previous opposition voiced by new Republican FCC commissioners who now make up the board majority and could attempt to reverse the approval under the Learning WIthout Limits initiative.

“We anticipate that as soon as the FCC has five commissioners, the chairman will move to eliminate this flexibility,” said Noelle Ellerson Ng, associate executive director, advocacy and governance for AASA, the School Superintendents Association. This doesn’t mean Wi-Fi would be prohibited on school buses, but an important funding stream could disappear.

“If you pay for it, you’ll be able to have Wi-Fi,” Ellerson Ng explained. “But you’ll need to use all local dollars without any federal support.”

CoSN’s Krueger agreed that removing school bus Wi-Fi and mobile hotspots as eligible services would hamper a useful tool that’s a key part of some districts’ connectivity efforts for students. If that happens, he said his organization urges school transportation leaders to file comments with the FCC opposing the change and highlighting the educational and behavioral benefits of Wi-Fi on school buses.

Krueger said he also feels that if the U.S. Supreme Court rules against the current system, the E-rate program is unlikely to be eliminated outright.

“Instead, Congress will most likely step in to modernize the funding structure through new legislation,” he noted. “Members of both parties strongly support the Universal Service Fund, which not only helps schools and libraries through E-Rate but also homes and businesses in sparsely populated rural areas, rural health clinics and very low-income households.”

He added that such a decision would require a significant policy debate that could directly affect funding for E-Rate-eligible services, including Wi-Fi on school buses.

“School transportation leaders should consider adding their voice to the debate if the Supreme Court upholds the 5th Circuit’s decision undermining the program,” Krueger said.

Moving Ahead
Given the uncertainty of future funding, transportation leaders face options going forward. For those who see value in the potential offered by school bus Wi-Fi, one strategy might be to move as quickly as possible to qualify while funds are still available.

Ellerson Ng at AASA pointed out that even if Wi-Fi is ruled ineligible for future support, it’s possible funds would still be in the pipeline for the coming school year before a full cutoff could be implemented, potentially for the 2026-2027 school year.

Another approach would be to proceed entirely with local funding. That of course could make Wi-Fi on school buses a harder sell when competing with the many budget demands faced by every school district. Should funding be possible, though, the benefits seem obvious.

“If funding is available, school districts should apply for it to enhance student learning by making school buses an extension of the classroom,” Huish advised.

Editor’s Note: As reprinted in the May 2025 issue of School Transportation News.


Related: (Recorded Webinar) How to Fund & Implement School Bus WiFi
Related: A Supreme (Court) Debate Impacting Internet on School Buses?
Related: Benefits of School Bus Wi-Fi Discussed at STN EXPO
Related: Webinar Addresses School Bus Wi-Fi Myths, E-Rate Funding

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STN EXPO West to Feature ‘Routing 101’ Seminar

The ever-shifting routing puzzle is a reality many student transporters face. A new seminar at STN EXPO West in Reno, Nevada, this summer will share recommendations for making it a smoother process.

The four-hour “School Bus Routing 101: Setting One Up for Success” is being offered for all STN EXPO attendees Friday, July 11, from 1 p.m. to 5 p.m. Presented by Kerry Somerville, CEO of Transportation Planning Solutions, attendees will attain a holistic view of routing, starting with the request for proposal process and crafting requirements that align with the technology needs of the district. This will extend to discussing how to ensure district support and awareness of the technology benefits.

The seminar will cover how to correctly set up the software, whatever that might be, and effectively utilize it to meet the school district’s unique needs, including factors such as data input, routing optimization and student ridership verification. Somerville looks to draw attention to common pitfalls of using new routing technology and how to avoid them.

Attendees will learn more about how to ensure long-term success by making sure routing technology integrates with other transportation technology systems and overall district staff needs. All these components together will help attendees form a game plan for their routing technology systems that will not only be efficient but save money for their school district.

Registration for STN EXPO West provides access to this and dozens of other educational sessions from July 11-16 that cover a wide range of student transportation challenges.

Save $100 on regular conference registration with Early Bird registration by June 6. Find registration and hotel details and stay tuned for updates on the conference agenda, exhibitor lists & unique experiences at stnexpo.com/west.


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Why Pennsylvania Transportation Director Declares: ‘I’m a Big Fan of Transfinder’

By: STN

When Laura Neiswonger stepped into her role as transportation director at Redbank Valley School District less than a year ago, she was handed a complex system with a fast-approaching deadline.

Officially assuming the role in May 2023, just a few months before the new school began, she needed to make critical decisions fast—and she turned to Transfinder to help reinvent how transportation operates in the rural western Pennsylvania district.

“I got my access to Transfinder on Aug. 1,” Neiswonger said, “and school started Aug. 21 and we were fully implemented by that time.”

With more than 1,000 students to manage, including those in non-public schools, Neiswonger needed a tool that could give her better control over her entire transportation operation. She was not satisfied with the district’s existing transportation product – “It was pretty cumbersome” – and began asking neighboring Pennsylvania districts about the solutions they used.

At the same time, Neiswonger would speak to other vendors in the school transportation space. The one common theme was each vendor trying to tear down Transfinder. It was a turnoff.

“I said, ‘I want you to tell me why I should use you? What do you have to offer?’” Neiswonger said. Instead, other companies “kept putting down Transfinder. In my mind, that was a negative approach and I kind of stopped [one representative] in the middle of a sentence. I’m here to ask what you are and that basically ended the conversation because she had nothing else to say.”

With Transfinder it was a different story. First, after attending a Pennsylvania Association of School Business Officials (PASBO) conference, she kept hearing positive things about Transfinder from attendees. Transfinder kept coming up during training sessions at the PASBO conference.

On her first day back at the office she told her superintendent and business manager it would be a good idea to see a Transfinder demo. Next thing she knew, a Transfinder sales representative was calling her.

“And that’s where it all began. Transfinder did a much better job at portraying what they had to offer without putting down any other company,” she said.

Neiswonger liked what she heard and saw from Transfinder.

“It just blew my mind. It is easy and intuitive,” she said. “And the fact that I was able to implement it in just three weeks goes to show you just how amazing Transfinder is.”

She quickly moved from exploration to acting decisively.

Redbank Valley, with its 44 vehicles and 89 routes, covers a large, rural area. The routing complexities range from geocoding unmapped rural students to navigating unpredictable infrastructure delays like bridge closures.

“At the beginning of the year we had several bridge projects within the district that caused significant delays to morning and afternoon traffic,” she said. “Once these bridge projects are over, we’ll be able to shave five to 10 minutes off these routes.”

Neiswonger leans heavily on the award-winning Routefinder PLUS to overcome these hurdles.

“Everything is going great,” she said.

For example, setting up nightly and midday imports from the district’s student information system allows for near real-time updates to routing assignments. Having a scheduled midday import has been a game changer.

“It automatically pulls from my SIS into Routefinder PLUS and that allows me to make changes in the afternoon,” she said.

Routefinder PLUS also helps her address any concerns in her district. For example, one parent of a special needs student who had insisted his child’s bus ride was an hour and 20 minutes was able to see his child’s time on the bus was not that long.

One of the standout aspects of Transfinder’s suite for Neiswonger is Viewfinder, which provides visibility to administrators and secretaries across all buildings. It’s been especially helpful in those chaotic first weeks of school.

“The whole first week of school there were only two missed buses the first week. With 1,000 students transported, I call that a win.”

Viewfinder also revealed gaps in previous processes—like the case of a student who had been riding the wrong bus for two years without anyone noticing.

With Viewfinder, the secretary could see the discrepancy. It turned out the family had moved and never told the school, and the bus driver just kept doing what they’d always done,

“Drivers tend to do what they want because they’ve been doing it forever,” she said. Neiswonger explained. This tool helped everyone get back on track.

And when Neiswonger was away at a conference, she used Viewfinder to print ridership reports for the secretaries for quick reference as a backup.

Meanwhile, Stopfinder, launched mid-year as a soft rollout, is proving to be another essential resource for the community, letting parents know bus stop information as well as information on a bus run.

One day when Neiswonger was supposed to be off, she started getting calls about a road closure. From home she was above to divert buses and notify parents that their children would be arriving home late.

“It’s been really nice to have that tool,” she said. “When a bus is delayed for any reason, I can push out notifications.” Neiswonger also likes the feedback she receives with two-way communication. “I get messages from parents letting me know so-and-so is not going to ride this week, you don’t have to stop at my house.”

Stopfinder is expected to play a starring role this summer when Neiswonger sends out bus assignments. Rather than fielding hundreds of calls, she plans to direct parents to the app.

Neiswonger said she is pleased with the innovative technology Transfinder has created and happy with the support the company provides.

“Anytime I needed anything I was getting a call in minutes,” she said. “If I need something, I’ll call and someone will pick up the phone.”

It’s why she is quick to add: “I’m a big fan of Transfinder.”

To learn more about Routefinder PLUS or Transfinder’s suite of solutions, visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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New Technology Provides Data to School Bus Routing

Despite hesitancy with artificial intelligence, Denver Public Schools learned with partner HopSkipDrive to optimize its school-bus routes with AI-driven software.

“I think that there’s a nervousness that AI will take over the world and get rid of the need of routing,” said Tyler Maybee, director of operations for transportation services at Denver Public Schools. “I honestly think this is just seen as a time saver and a way to create a really functional base level of understanding for a particular routing team. I think it’s meant to be a support tool. It’s never meant to replace … I’m not looking to reduce my staff because I use RouteWise AI.”

Maybee explained that during the pandemic, DPS formed a partnership with HopSkipDrive’s alternative transportation services for McKinney-Vento Homeless Assistance Act transportation. He explained that busing students protected by the federal law is sometimes inefficient because they are often located far from their home schools.

It was around early 2022 that the company brought up its idea of an AI solution to DPS.

“We’re a very innovative district, and we always jump on board any type of chance to help push the boundaries of transportation,” said Maybee, who has a data background. Before joining DPS, he served as a data analyst for a non-profit, One Earth Future Foundation.

He explained that when HopSkipDrive presented the RouteWise idea, he thought it could work well for the district.

“We partnered with them, signed an agreement to share data, and we worked with them on parts of the tool that would be beneficial for our business. We created basically the whole thing together,” he added.

Corey McMahon, chief product and technology officer at HopSkipDrive, said RouteWise AI officially launched in 2023 and the software “is a planning tool that helps districts make smarter and faster transportation decisions.

“What it does is it analyzes all their data, ridership, vehicles, traffic policies and it gives them customized routing scenarios that can save them time, money, reduce emissions, reduce student time in transit, whatever their district priorities are,” he continued.

He explained that when districts sign on, they’re paired with the RouteWise AI team of experts, consisting of former directors, routers and consultants from the industry. McMahon said the experts sit down with the district to understand constraints, policies and goals. From there, they build out a custom AI model specifically to represent their transportation system.

“That AI model generates thousands of scenarios, and from those produces optimized results based on their priorities,” he said, adding that districts can then adjust, tweak or tune them through their existing tools. The software is routing software agnostic and integrates with the district’s existing routing software.

A new function is the insights dashboard, which compares data points on a national level. It launched at the start of the year and McMahon said it serves as a spot for district leaders to see all their data in one place. Recently, a national benchmark function was added, which gives district leaders a chance to compare student ride times, cost per student, and bus utilization rates against their peers.

HopSkipDrive insights dashboard

Maybee explained that one of the data points DPS looks at on the dashboard is the utilization percentage. “For us, that’s kind of an important thing, making sure that our buses are full and that our buses are being well utilized,” he said.

Another function is its new feature for on-time arrival. “It kind of gives us the overall picture of which segments (segment is one run of service for a school) in our in a route package that are a potential risk for running late, based on the number of students that are on there … depending on the variability of traffic.”

McMahon said the lateness factor is determined by looking at how tight the routes are. “If everything has to go perfectly for a bus to be on time, it has a high lateness risk,” he explained. “If there is flexibility in the system for unexpected events, student comes out late, late traffic, etc., then your lateness risk is lower.”

By implementing the software, DPS has saved more than $500,000 annually. Maybee said the software is primarily being used to evaluate start times and adjust bell times. He explained that all secondary schools recently moved to an 8:20 a.m. or later start time, and DPS used the tool to inform decisions around bell time adjudgments, which resulted in the savings.


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“We’ve worked with them a couple more times to look at our current state route packages, and they’ve given us a couple suggestions on merging some routes together, or putting bus packages together into one bus and taking a bus off the road that has saved us money,” he said, adding that the software will also recommend taking one student off a particular route to save time. “Their tool is pretty service agnostic. It’s not going to favor putting students on a vendor over putting them on a yellow bus. Their philosophy is generally, if we make a school district’s transportation system healthy, then there’s a natural spot for [alternative transportation] to exist, because there’s always going to be students that are inefficient in the overall system.”

Maybee added that the software is not meant to replace an existing routing provider or routers.

“We’re never going to lose routers because of this software,” he said. “It’s meant to be an additional set of eyes and a starting point to build routes. There are always going to be things that our routers know that that system does not. I have kids that are better suited to be on a yellow bus, and we put them on a yellow bus, even if it’s quote, unquote not efficient, but it’s the right thing to do for that student’s needs. And that’s something that our routers know and that our computer system is never going to know, but it at least gives you an 85 percent solution to get you in the right direction, to provide you the space that you need.”

Data Driven

As for the safety element of using RouteWise AI, Maybee related back to the lateness factor of the program. “In terms of buses running on time, you’re reducing your risk of danger zone infractions, as students aren’t running to get on the bus quickly or crossing a dangerous street.”

He said the software understands the factors that a router inputs, such as right-side only picks up that eliminate the need for students to cross the street, no highway travel, etc.

“It manipulates routes with the data that you provide, so it wouldn’t put a bus stop, for example, in the middle of a busy street,” he said.

McMahon said the challenge for increased safety is the entire ecosystem from the strain of the school bus driver shortage to inefficient routes. “You have a lot of chaos at pickup and drop off, where you have late routes, you have overcrowded busses or underutilized busses, etc. And so, reducing that chaos, minimizing ride times, and making sure that people are where they need to be, when they need to be there,” he said of elements that make pupil transportation safer. “If you have busses arriving late, you have students waiting in unsafe areas. And there’s a number of safety implications, as you can imagine there.”

Maybee added that by using the software, the amount of time it has taken for the routing team to get the entire school year up and running has been significantly reduced. “We kind of have a starting spot with the solution presented for RouteWise AI, that we can then implement as our base layer and build from there,” he said. “We have massive time reductions within our routing team, which allows them to pay attention to detail better, and allows them to take care of the accommodations and take care of the students that need to be taken care of at the highest level, really providing better equity in terms of our service.”

McMahon said one of the greatest elements of the insight dashboard is the availability of more data. “What we’re really trying to do is build a transportation intelligence platform that allows leaders to look at data from all of these sources as they deploy new technology, whether that’s cameras or telematics or ridership tracking or anything out there, they need a way to make sense of it all, and so that’s really where the dashboard is trying to fit in.”

Maybee concluded by saying there is a fear about AI in student transportation. But he cautioned other districts to not feed into the misconception.

“We’re the content experts, and a computer is never going to fully know what we know,” he said. “And I agree with that statement, but I also think that a computer has a better sense of being able to understand the entire picture and giving a solution that has at least the context of the entire picture that you can then kind of manipulate from there. We were surprised with some of the combinations that it came up with. …It never makes sense to just turn on RouteWise AI have it create things and then just like, spit it out and say, okay ‘Driver, go do this.’ That’s not going to lead to beneficial day-to-day service.”

The post New Technology Provides Data to School Bus Routing appeared first on School Transportation News.

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