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From the Director’s Desk to the Driver’s Seat: Transfinder Delivers Results

By: STN

In Churchill County School District in Fallon, Nevada, the value of Transfinder’s transportation management system looks different depending on where you sit.

For Transportation Director Austin Metz, it is about managing routes, serving approximately 1,300 students and finding practical ways to make a complex operation easier to manage. For transportation trainer Scotty Grenamyer, it is about something more immediate: being able to learn the system quickly, use it every day and give drivers and parents better information.

From both vantage points, the conclusion is remarkably similar.

“I wouldn’t change it,” Metz said. “I’m happy with what I’ve got and for the value it can’t be beat.”

Churchill County operates 17 routes and uses Transfinder’s transportation technology to help manage its operation. Metz said the district uses the award-winning Routefinder PLUS, parent app Stopfinder and Tripfinder to manage field trips. It also has Viewfinder for a deeper look at the transportation department’s transportation operation.

Each of the solutions help address everything from daily routing to field trips and parent communication.

For Metz, Stopfinder has been particularly valuable from the parent perspective.

“Stopfinder has been a great solution for our parents,” he said. “It’s very user friendly and our parents really enjoy being able to see where buses are in real time, set those GeoAlerts and contact us at the click of a button.”

That visibility can also translate into fewer questions for transportation staff.

Grenamyer, who works directly with drivers and transportation operations, sees the same benefit from a different perspective.

“Stopfinder has been really good,” he said. “I mean, I haven’t had any issue with it.”

More importantly, he said, Stopfinder has changed the parents’ experience.

“Very much so, yes,” Grenamyer said when asked whether Stopfinder had reduced calls from parents and improved communications. “It’s made it much easier.”

He added that parents appreciate knowing what is happening with their children during the school day.

“The parents love to be able to see that we’ve gotten their kids, picked them up and that that we made it to the school and dropped them off.”

Behind that parent-facing experience is the district’s routing operation. Metz said Routefinder PLUS offers the flexibility needed when circumstances change.

“It’s great,” he said, noting that once he learned the system, “there’s a world of possibilities and abilities to add, alter, absorb routes, it’s great.”

That flexibility proved especially useful when Churchill County needed to combine routes.

“We’ve had to combine routes once, and Routefinder made it extremely easy to just create a new trip, move those stops where they need to be, and send that information out to parents at the click of a button,” Metz said.

Grenamyer’s experience illustrates another important piece of the equation: usability.

As a transportation trainer, he works with the people who have to use the system in the real world. He said he was able to get comfortable with it relatively quickly.

“I got it like really quick,” he added. “Took me just a couple weeks to figure it out and I’ve been using it every day for my reports, routing, everything.”

For a transportation department, that ease of use can matter as much as the technology itself. A powerful system has to work for the people sitting behind the transportation desk as well as the people behind the wheel.

Churchill County also uses Tripfinder for field trips and activity trips. Metz said the product helps the district manage drivers, mileage and billing from a centralized dashboard.

“It allows us to track our drivers, track our mileage, and create invoices right from the dashboard,” he said. “And it makes it super simple for anyone that has to step into that role.”

Grenamyer has also found value in Transfinder’s support and learning resources. He said Transfinder Community, Transfinder’s portal featuring guides, videos, webinars, training sessions and more – has helped him continue building his knowledge of the system.

“I love that you guys have got that Community system where you can go and learn and do courses. I’m halfway through with it right now and I’m getting certifications,” he said.

When he hit a roadblock with PLUS, support was readily available.

“They walked me through it and then they actually even designed it where I could use it directly, have my own tabs for certain reports I want to run to automatically give me a 60-day warning.”

For Churchill County, the technology is not simply about routing buses. It is about giving transportation leaders flexibility, giving trainers usable tools, giving parents information and giving the district a system that can adapt as needs change.

Metz’s assessment of Transfinder’s technology is straightforward.

“I wouldn’t change it.”

And from the driver’s training side, Grenamyer offers an equally direct endorsement of support:

“I enjoy it and I love that they are very friendly and helpful.”

For a school transportation operation looking for technology that combines functionality, usability and value, Churchill County’s experience offers a compelling perspective—from the transportation director’s office to the people working with drivers every day.

Five Key Takeaways

  • A complete transportation ecosystem: Churchill County School District relies on Routefinder PLUS, Stopfinder, Viewfinder and Tripfinder, creating a connected platform for routing, parent communication, reporting, and trip management. Records dating back to 2007 provide valuable historical data for planning and decision-making.
  • Operational efficiency drives cost savings: Routefinder PLUS enables the transportation team to quickly modify, combine, and optimize routes when circumstances change, helping the district maximize resources and reduce administrative workload.
  • Parent communication improves while phone calls decrease: Stopfinder gives families real-time bus visibility, geo-alerts, and direct communication tools. Staff spend less time answering routine inquiries.
  • Trip management becomes more accountable: Tripfinder helps track drivers, mileage, and invoicing from a single dashboard, streamlining field trip administration and providing better financial oversight for transportation departments and business offices.
  • Strong support accelerates staff productivity: Scotty was able to become proficient with the system within weeks, and Transfinder’s support team helped create customized reporting tools that monitor certifications, licenses, CPR renewals, and physicals, reducing compliance risks and saving administrative time.

Discover more on “From Driver-Trainer to Transportation Director” from Austin Metz in his own words.

 

To learn more about the STN Expo 2026 Innovation Choice Awards: award-winning Best Hardware, Best Software, Best Safety Technology, and Best Green Technology leveraged by Churchill County School District, visit www.transfinder.com, email solutions@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post From the Director’s Desk to the Driver’s Seat: Transfinder Delivers Results appeared first on School Transportation News.

Work Smarter, Not Harder: The ARMOR Advantage in Fleet Management

By: STN

When bus surveillance footage is difficult to access or unreliable, transportation teams lose valuable time resolving incidents and supporting drivers. Read how one Washington school district improved efficiency with REI’s ARMOR™ Software Suite. Michael Dofelmire, transportation specialist at Fife Public Schools, discusses its impact.

REI: What prompted you to look for a solution like ARMOR?

Dofelmire: We had a very old [camera] system with a lot of problems. We would pull hard drives and they wouldn’t work, they’d be corrupt. The cameras wouldn’t work. Overall, we weren’t getting quality out of our systems. We also had only two cameras in every bus. One in the front and one in the back. With those cameras and the newer high-back seats, you couldn’t see among the seats. Kids would sneak down, and you couldn’t see them. That pushed us to get a newer camera system. We chose REI due to all the features and what it had in the background, including ARMOR.

REI: What do you like most?

Dofelmire: The quality and how everything is a cloud-based service so anybody can log in depending on how it’s set up. We have it set to where incident video is automatically downloaded before the driver even gets back, so they can view it quickly. Each person can download and see their own videos. That’s huge for [drivers] to have that access and flexibility. Saves a lot of time.

REI: How has ARMOR helped you resolve events faster?

Dofelmire: Being able to track things immediately. It’s set up so that when drivers press their panic buttons, my supervisor and I automatically receive text messages. [ARMOR] automatically flags the video, downloads it and does all the amazing work that it does.

REI: How has it simplified your job?

Dofelmire: We’ve had vaping on the bus and situations where a driver wonders what’s going on. We’re able to see live into the bus, look at that seat and catch the kids doing something right then and there. By the time the driver gets back, we’ve done the paperwork on writing those kids up and disciplining them. It has really streamlined the process.

REI: What’s the most significant change?

Dofelmire: The GPS, knowing where the buses are, and having access to the video almost instantly once it downloads. It’s very quick to send a video link to a principal through e-mail.

REI: What’s the feedback on ARMOR?

Dofelmire: Really good. Drivers love being able to download and watch the video themselves. Principals love it. [Incidents] can be dealt with that night versus tomorrow. It streamlines everything, definitely a game changer.

The ARMOR advantage is simple: stronger student safety, better driver support and streamlined daily operations. Let’s discuss all the ways ARMOR’s automated fleet management tools and REI camera systems can help your team save time and work smarter. Watch the demo, then send us a message, call 800.228.9275 or contact your REI sales rep.

Requires additional hardware and specific cellular/data plans. Ask for details.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Work Smarter, Not Harder: The ARMOR Advantage in Fleet Management appeared first on School Transportation News.

Norman Public Schools Has All the “Finders” + One Critical Transportation Partner

By: STN

A driver suffered a medical emergency while transporting students and had to be rushed to the hospital.

The situation could have caused major disruptions and delays.

Not so for Norman Public Schools (Okla.) students and transportation officials. The transportation team was able to act immediately. Using Transfinder’s technology, staff reassigned student stops to another driver and seamlessly updated routing information in real time. The replacement driver picked up the students and completed the route with only a minimal delay.

“We got them home on time,” recalled David Chandler, assistant director of transportation at the Oklahoma school district. “They were maybe three minutes late getting home.”

Chander said Transfinder’s suite of solutions helped the district adjust to a real-world emergency in real-time, demonstrating the value of having technology that can adapt in seconds.

That ability to respond quickly has become increasingly important in an era when transportation departments must do more with fewer resources. Technology also helps make substitute drivers more successful, especially when they are covering unfamiliar routes.

Chandler there’s a simple way to describe the district’s relationship with Transfinder.

“We have all the finders,” he says with a laugh.

It’s a phrase that has become something of a running joke within the department, but it also reflects how deeply Transfinder’s technology has become integrated into every aspect of Norman Public Schools’ transportation operation. From routing and maintenance to driver workflows and parent communication, Chandler and his team rely on a comprehensive suite of Transfinder solutions to keep thousands of students moving safely and efficiently every day.

Norman Public Schools is no small operation. The district operates about 105 buses, runs nearly 80 routes and transports between 6,000 and 7,000 students daily. As one of Oklahoma’s largest school districts, the transportation team faces the same challenges confronting school systems nationwide: driver shortages, route efficiency, communication demands, safety concerns and the constant need to adapt to unexpected situations.

Transfinder has been a critical partner to help the district meet those challenges. For Norman Public Schools, Transfinder is much more than a software provider.

Norman Public Schools has Transfinder’s award-winning Routefinder PLUS, parent app Stopfinder, driver app Wayfinder, field trip management tool Tripfinder, fleet maintenance and inventory management solution Servicefinder, Infofinder i for school bus stop information and Viewfinder, which gives authorized district officials critical transportation information.

“We’ve integrated all of the products of Transfinder into our transportation department,” he said.

When Chandler arrived at Norman Public Schools four years ago, many drivers still relied on paper route sheets. Today, Wayfinder’s turn-by-turn navigation helps drivers confidently navigate routes while ensuring they follow the district’s carefully designed transportation plans. Drivers who were initially hesitant about new technology quickly became supporters once they experienced the benefits firsthand.

“We were able to let them see and test it out,” Chandler says. Drivers soon discovered that the tablets provided clear directions and simplified route coverage for substitutes.

“I just put the tablet on the route, turn the speakers up, and it tells me turn by turn,” Chandler said.

Beyond routing, Servicefinder has helped to modernize vehicle maintenance and repair tracking. The platform enables mechanics, supervisors and administrators to work from the same information, creating greater visibility throughout the maintenance process. Repairs can be assigned, tracked and documented in one system while costs are monitored along the way.

Chandler was a strong advocate for bringing maintenance operations back under the Transfinder umbrella.

“I love everything under one umbrella,” he says.

Even technicians who were initially reluctant to adopt the system have become champions after seeing the platform’s improvements and capabilities.

Meanwhile, Stopfinder has transformed communication with families. Parents can receive transportation information, monitor bus activity and communicate directly with the transportation department. Norman has aggressively promoted the platform through QR codes, district communications and outreach efforts to ensure families understand the value of staying connected.

Parents have embraced the technology, even using it to notify transportation staff when their child won’t be riding.

“They can message us through Stopfinder, and it comes straight to us,” Chandler explains.

Yet despite the technology, Chandler says one factor consistently sets Transfinder apart: customer service.

Whether his team has questions, needs training or encounters a challenge, Transfinder’s support team is readily available. Chandler credits the company’s willingness to jump on calls, conduct virtual meetings and walk users through issues step by step as a major reason for the partnership’s success.

“The customer service has been paramount. It’s been top notch,” Chandler says. “They’re answering our questions. They’ll say, ‘Let’s jump on a Zoom call.’ They’ll walk you step by step. That’s what we really love.”

For a transportation department responsible for safely serving thousands of students every day, that level of support matters.

After seeing how the solutions work together across routing, navigation, maintenance, inspections and parent communications, Chandler has become one of Transfinder’s strongest advocates.

“I’m really impressed with all of their products,” he says. “I really like all the products that Transfinder has.”

And in Norman Public Schools, having “all the finders” means having the tools, partnership and support needed to keep transportation running smoothly, no matter what challenges come down the road.

Why Transfinder Is a Critical Partner to Norman Public Schools

  • All-in-One Transportation Solution
    “We have all the finders.” Norman relies on Transfinder across routing, maintenance, inspections, navigation and communications.
  • Ready for Any Challenge
    When emergencies happen, Transfinder helps staff reroute students and keep service running with minimal disruption.
  • Drivers Go with Confidence
    Turn-by-turn navigation helps both regular and substitute drivers stay on route and on schedule.
  • Smarter Fleet Management
    Servicefinder gives the team real-time visibility into repairs, maintenance and costs.
  • Support That Sets the Standard
    Top-notch customer service, hands-on training and responsive support make Transfinder a true partner.
  • Better Connections with Parents
    Stopfinder keeps families informed and provides direct communication with transportation staff.

To learn more about the STN Expo 2026 Innovation Choice Awards: award-winning Best Hardware, Best Software, Best Safety Technology, and Best Green Technology leveraged by Norman Public Schools, visit www.transfinder.com, email solutions@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Norman Public Schools Has All the “Finders” + One Critical Transportation Partner appeared first on School Transportation News.

Advancing Fleet Safety & Efficiency with AI Assistance

By: STN

Stop-arm violations remain a persistent problem across the U.S. despite years of public awareness campaigns and media coverage. According to a recent survey by the National Association of State Directors of Pupil Transportation Services (NASDPTS), more than 39.3 million stop-arm violations occurred during the 2024-2025 school year. This figure reflects improvement over the previous year, but it still means millions of motorists ignored stopped school buses.

While every state has laws against passing stopped school buses, 30 states authorize the use of exterior school bus cameras to capture violations. One of those states is Colorado.

After a few near misses, South Routt School District RE-3 in northern Colorado enhanced its existing bus surveillance systems with REI’s AI Stop-Arm Violation Cameras. The IP camera uses vision-based AI to detect violations while the stop arm is extended, day or night. When a violation occurs, it automatically flags the DVR’s timeline and prompts ARMOR™ Software Suite to auto-download the violation video for review.

What benefits has the Colorado district experienced since installing the cameras? How have they affected stop-arm violations? Read on to discover how the camera’s technology is helping the district improve safety and streamline operations.

Violation Detection

Delbert Bostock, the district’s transportation director, notes the stop-arm camera’s impact on violation count, “Before we put the cameras on our buses, we were getting run all the time. We’ve really slowed down. It was on average between six and eight [violations] a month. Now, I went four weeks without one.”

He points out that community awareness has also played a part in reducing violations, “We’re a small community. And with the publicity, if you get pulled over and get a ticket for running a stop arm, you’re going to tell your neighbors about it.”

REI - AI Stop-Arm Violation Camera
AI Stop-Arm Violation Camera

Driver Interaction

Drivers have enough to focus on to keep students safe. The AI Stop-Arm Violation Camera minimizes their role in detecting illegal passings.

“It makes [violation detection] easier while the bus driver is concentrating on a student getting on or off the bus,” Bostock adds.

Bus drivers no longer need to constantly watch for violators or press a panic button to flag recordings, reducing their workload and stress. The camera automates these tasks, allowing drivers to devote their attention to student activities inside and outside the bus. Fewer distractions behind the wheel are a significant safety benefit.

Increased Efficiency

Stop-arm camera systems allow operations to capture illegal passings, but finding violation footage often requires lengthy searches through DVR recordings. For officials already balancing staffing, maintenance and other operational tasks, the research can be trying.

The AI Stop-Arm Violation Camera enables transportation teams to quickly find and review violation footage within the integrated ARMOR Software Suite. ARMOR also allows users to generate evidence packages for law enforcement, saving time and reducing manual work. Here’s how the system works:

  1. As a violation is detected, the camera automatically flags the DVR’s timeline.
  2. The camera also triggers the license plate cameras to capture the violator’s plates.
  3. ARMOR is also prompted to download the video clip, plate images and metadata from the DVR.
  4. ARMOR receives and stores the video and data shortly after the violation, making it easy to find for quick review.
  5. Once a violation is confirmed, the user can instruct ARMOR to generate an evidence package with plate images and relevant data and/or a link to the video clip.
  6. Administration can email the password-protected package or link to law enforcement.

According to Bostock, “It just makes finding the plate and the infraction itself simpler and makes my job more efficient and easier. I look at the footage, make a copy and then send it to law enforcement. Within about 20 minutes, I can have it in the sheriff department’s hands, in their email file.”

Images captured by separate LPR cameras (not included).

He goes on to describe how the cameras’ capabilities have changed his workdays, “I have more time to interact with my staff and look at other video footage that we have. And it enables me to do my job better because I’m a one-man show here. I’m the director, a driver and, if needed, the mechanic. It enables me to work on the bus when I need to work on the bus and just frees up time throughout the day, so I’m getting other things accomplished.”

Enforcement Support

High-definition video evidence can strengthen partnerships between school districts and law enforcement. When violations are recorded clearly, officers review the footage and pursue enforcement actions with greater confidence.

Bostock sees that firsthand, “[Law enforcement] likes how the camera focuses down on the stop arm. They love that view better than the other views we’ve been using. I send them the footage, and it’s pretty cut and dry. We don’t tolerate [violations] and write tickets for all of it. If it’s on video, it goes to court and it works out great.”

Next Steps

Stop-arm violations continue to endanger students nationwide, making reliable detection and enforcement essential. REI’s AI Stop-Arm Violation Camera, paired with ARMOR Software Suite, helps document violations, support investigations and keep drivers focused on student safety. By automating key processes, the system helps districts like South Routt RE-3 operate more efficiently and safely.

Seeking stronger violation enforcement and greater efficiency? AI-powered stop-arm technology offers a crucial next step. Call 800.228.9275, contact us or your REI sales representative for more information about the AI Stop-Arm Violation Camera.

Additional hardware, ARMOR Software Suite and cellular service required.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Advancing Fleet Safety & Efficiency with AI Assistance appeared first on School Transportation News.

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