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ChargePoint Releases Next-Generation Software Platform to Manage Any EV Charging Operation, from Fleets to Employee Parking

By: STN

CAMPBELL, Calif. – ChargePoint (NYSE: CHPT), a global leader in electric vehicle (EV) charging solutions, has released a new generation of the ChargePoint Platform, a flexible software solution designed to redefine EV charging. Re-engineered from the ground up, the ChargePoint Platform empowers operators to optimize any charging infrastructure, from a single site to a global network, while ensuring seamless integration with evolving energy systems.

“The new ChargePoint Platform is more than just modernized software, it is a catalyst for an electrified future,” said Rick Wilmer, Chief Executive Officer at ChargePoint. “ChargePoint has manifested our deep expertise in EV charging to deliver the industry’s most advanced software platform, which is complemented by a robust hardware integration to enable our customers to accelerate the transition to sustainable mobility, regardless of what charger models they are operating in the field.”

The ChargePoint Platform was developed for leading fleet operators, commercial customers, vehicle OEMs, charge point operators (CPOs), and energy providers. Early adopters have already deployed the ChargePoint Platform in diverse environments, from urban transit depots to highway charging corridors, ensuring its flexibility and performance in real world scenarios.

“The ChargePoint Platform has transformed how we manage our EV charging operation. Features like the AI data assistant, enhanced search and instant session details have made data analysis faster and more intuitive,” said Mitch Johnson, Sr. Manger of Global Real Estate, Energy and Sustainability at Verizon. “The ChargePoint Platform is helping us achieve our energy management goals more efficiently than ever before.”

ChargePoint Platform Highlights: Intelligence and Integration

AI-Driven Optimization: Leveraging advanced artificial intelligence, the ChargePoint Platform continuously analyzes usage patterns, energy supply conditions, charging station health and vehicle context to optimize charging schedules, predict maintenance needs, enable dynamic pricing strategies and enhance the overall driver experience. AI-powered insights enable proactive decision-making, reduce downtime, and drive operational excellence across the network.

Maximize charging station utilization with Waitlist: Waitlist intelligently manages EV charging demand, ensuring every available charging spot is used efficiently. By placing drivers in virtual queues and notifying them when a station frees up, Waitlist enhances driver satisfaction, reduces congestion at your site, and ultimately maximizes the value of your charging infrastructure – all without requiring constant attention.
Frictionless Station Activation: Robust integration between the ChargePoint Platform and ChargePoint’s Installer App powers a dramatically simplified onboarding experience. Station activation is now faster and more reliable, even for deployments with multiple station types across multiple sites. This seamless process not only accelerates deployment for installers; charging providers can deliver a consistent, high-quality charging experience from day one.

Intelligent Monitoring and Control: Operators receive comprehensive access to their data through pre-configured or customizable dashboards, scheduled reporting capabilities or a user can simply ask the AI-powered Data Assistant for information. These capabilities make it easier to track performance, troubleshoot issues, and make data-driven decisions across a wide range of operational goals. Whether optimizing fleet schedules, managing energy usage or evaluating pricing strategies; operators can surface the insights that matter most on-demand.

Dynamic Energy Management: Designed to intelligently balance energy distribution, the ChargePoint Platform optimizes energy use with the goal to reduce infrastructure costs. With capabilities like real-time load balancing, reducing energy consumption when demand is high, demand response integration, support for renewable energy sources and seamless integration with utility pricing signals, the platform helps customers minimize energy costs.

Smarter Pricing: Flexible pricing tools adjust charging rates in real time based on demand, energy costs, congestion or business objectives. Designed with trust as a core product tenet, the system ensures pricing is transparent, explainable, and fully customizable. This offers station hosts complete control to optimize revenue with a wide range of pricing strategies.

Driver Experience Optimization: Charge point operators can proactively monitor and shape positive driver experiences. Through advanced analytics, real-time alerts, intelligent issue detection, operators can address issues before they impact drivers, fostering long-term loyalty. A robust set of driver administration tools enables operators to define and manage a wide range of policies, ensuring consistent and personalized experiences across every touch point.

Tailored Software Packages: The ChargePoint Platform is offered in two forms. The first, CMS Suite, is a selection of turn-key feature licenses tailored for specific use cases. The second, CMS Studio, is a fully customizable set of modules upon which a CPO can tailor a unique solution to fit their business requirements.

Manage any charger you want: The ChargePoint Platform enables true plug-and-play management of any OCPP compliant chargers, regardless of make or model. Operators can seamlessly onboard, monitor, and control chargers from different manufacturers, simplifying operations and maximizing network reliability.

Scalable, Modular and Secure Cloud Architecture: The ChargePoint Platform delivers best-of-breed feature integration by unifying the most advanced capabilities from ChargePoint’s turnkey Charger Management System (CMS), modular CMS for advanced charge point Operators (CPOs), and fleet telematics, offering customers a powerful, unified solution that blends proven reliability with next-generation flexibility. With security by design at its core, it incorporates end-to-end encryption and continuous monitoring to safeguard data and infrastructure integrity. Built as a true cloud native solution, the platform ensures unmatched scalability, resilience, and agility, enabling seamless updates and rapid innovation.

All-New User Interface: The ChargePoint Platform introduces a redesigned, intuitive user interface that streamlines every aspect of EV charging management. The new UI features:

Personalized Dashboards: Customizable views that surface the most relevant data for each user – whether managing operations, fleets, facilities, finance, and beyond – providing enhanced visibility, and empowering faster, more informed decision-making across the charging operation.

Real-Time Insights: Live monitoring of charger status, energy usage, and session analytics, all visualized through interactive graphics.
Simplified Workflows: Guided setup, automated alerts, and one-click access to key actions reduce operational complexity.

Mobile-First Experience: Responsive design ensures seamless control from any device—desktop, tablet, or smartphone.

Accessibility and Localization: Built-in support for accessibility standards multiple languages, making the platform usable for diverse teams worldwide.

ChargePoint’s mission is to make electric mobility accessible, reliable, and sustainable for everyone. The ChargePoint Platform reaffirms this commitment and is rolling out to customers now. To see a demo of the ChargePoint Platform, please visit: https://www.chargepoint.com/resources/cp-platform-demo.

About ChargePoint Holdings, Inc.
ChargePoint has established itself as the leader in electric vehicle (EV) charging innovation since its inception in 2007, long before EVs became widely available. The company provides comprehensive solutions tailored to the entire EV ecosystem, from the grid to the dashboard of the vehicle. The company serves EV drivers, charging station owners, vehicle manufacturers, and similar types of stakeholders. With a commitment to accessibility and reliability, ChargePoint’s extensive portfolio of software, hardware, and services ensures a seamless charging experience for drivers across North America and Europe. ChargePoint empowers every driver in need of charging access, connecting them to over 1.25 million charging ports worldwide. ChargePoint has facilitated the powering of more than 16 billion electric miles, underscoring its dedication to reducing greenhouse gas emissions and electrifying the future of transportation. For further information, please visit the ChargePoint pressroom or the ChargePoint Investor Relations site. For media inquiries, contact the ChargePoint press office.

The post ChargePoint Releases Next-Generation Software Platform to Manage Any EV Charging Operation, from Fleets to Employee Parking appeared first on School Transportation News.

How Transfinder Helped Tennessee District Save Money and Modernize Transportation

By: STN

In the heart of rural Tennessee, Stewart County Schools spans over 400 square miles, with just two traffic lights and a student population of around 1,900.

For decades, the district’s transportation system relied on the experience and memory of longtime Transportation Director Eric Watkins, who knows every road, house, and student by heart. But as Watkins contemplates retirement, he realized the next person in his role wouldn’t have the same institutional knowledge. That’s when Transfinder entered the picture—and changed everything.

Eric Watkins, Transportation Director, Stewart County Schools (Tennessee)

“I’ve always said that my routing is in my head, but my head is getting very old,” he joked, “and it’s getting close to the time for me to call it quits here one of these days. I just said, ‘Listen, the next person that does my job is going to have something [Transfinder] because they don’t know where the roads are, they don’t know where the houses are, they don’t know where the kids are.”

Watkins had seen Transfinder at trade shows for years but always assumed it was too expensive for a small district like his. That changed when he met representatives from Transfinder, who walked him through the full package and pricing.

Watkins took the proposal to the school board with a clear message: “You either do it today or you do it when I leave. But at some point, you’re going to have to do it because I’m not going to be here forever.”

He successfully made his case and “they let me have the entire package,” he said.

Watkins was so confident in Transfinder’s award-winning solutions that he told the board that the technology would save enough money to pay for itself.

He was right.

One of the first major wins came from route optimization. Stewart County operates 32 bus routes, transporting about 1,500 students daily. With Transfinder’s GPS and mapping tools, Watkins could see exactly where each student lived, when they were picked up, and how long each route took.

This visibility is helping him consolidate routes without cutting jobs. When a driver announced an upcoming retirement, Watkins uses Routefinder PLUS to see where he can combine routes among existing drivers.

Watkins said he could easily adjust nearby routes and start shifts 15 minutes earlier which will essentially absorb that route. That single change eliminated the need to hire a replacement and saved enough money to cover the entire cost of Transfinder for the year.

But the savings didn’t stop there.

Using Transfinder’s fleet maintenance and inventory management tool Servicefinder, the district’s mechanics gained remote access to bus diagnostics. If a driver reports a warning light, the garage can instantly assess the issue and advise whether the bus can continue on its route or if it needs to be swapped out. This reduces downtime, avoids unnecessary dispatches, and keeps students on schedule.

Transfinder also helped improve fleet management. Watkins now monitors every bus on a 32-inch screen in his office, tracking location, speed, fuel levels, and more. Even buses on field trips 100 miles away are visible. This level of oversight has improved safety, accountability, and efficiency across the board.

The district is also rolling out Viewfinder, which allows school secretaries to instantly access bus assignments for students—no more radio calls or delays. “We’re in a different world now,” Watkins said. Now school officials can assist those elementary students about what bus to get on.

Tripfinder is another tool Watkins is excited about. Previously, the district used a separate system for field trip scheduling, but Tripfinder will allow drivers to log mileage and time directly, automatically generating invoices and sending them to payroll. It’s a seamless process that saves time and reduces paperwork.

Watkins also championed Stopfinder, a parent app that provides real-time bus tracking. “It was all me,” he said. “I want parents to have every bit of knowledge they can have. Plus, they won’t be calling me asking where the bus is.”

It’s a game-changer.

The impact of Transfinder on Stewart County Schools goes beyond savings. It’s about preparing the district for the future, improving safety, and serving the community more effectively. Watkins, who has served the district for 38 years, sees Transfinder as a legacy investment.

Watkins is sold on Transfinder.

“It’s been exactly what they told me it would be,” he said.

In a place where relationships matter and every dollar counts, Transfinder has proven to be more than just software—it’s a partner in progress.

To learn more about Transfinder’s award-winning solutions, call 800-373-3609, email solutions@transfinder.com or visit transfinder.com.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post How Transfinder Helped Tennessee District Save Money and Modernize Transportation appeared first on School Transportation News.

ChargePoint Awarded Sourcewell Contract to Provide EV Charging Infrastructure for U.S. and Canada Public Agencies

By: STN

CAMPBELL, Calif., – ChargePoint (NYSE: CHPT), a leading provider of EV charging solutions, today announced it has been awarded a Sourcewell cooperative purchasing contract to provide EV charging solutions to public agencies in the U.S. and Canada. The award represents ChargePoint’s third consecutive agreement with Sourcewell, dating back to 2017.

Through the agreement, entities such as municipalities, transit authorities, and public schools can deploy ChargePoint EV chargers, software, and services through a streamlined procurement process with preferred pricing. ChargePoint secured the Sourcewell contract following a rigorous request for proposal (RFP) process, ensuring compliance with local procurement requirements while delivering exceptional value and service. This agreement enables any public agency access to purchase from ChargePoint using Sourcewell-vetted pricing, streamlining the public purchasing process.

“This latest agreement extends our longstanding relationship with Sourcewell to accelerate and simplify the adoption of EV charging solutions for local governments, schools and other public agencies,” said David Vice, Chief Revenue Officer at ChargePoint. “Over the course of our relationship we’ve enabled hundreds of Sourcewell member agencies go electric, meeting their sustainability and ESG goals.”

Sourcewell, a self-funded governmental organization established in 1978, facilitates a cooperative purchasing program that harnesses the collective purchasing power of more than 50,000 participating agencies. By streamlining procurement with pre-negotiated, competitive pricing contracts, Sourcewell enables government, educational, and nonprofit organizations to secure cost-effective and efficient purchasing solutions.

ChargePoint and the ChargePoint logo are trademarks of ChargePoint, Inc. in the United States and in jurisdictions throughout the world. All other trademarks, trade names, or service marks used or mentioned herein belong to their respective owners.

About ChargePoint Holdings, Inc.
ChargePoint has established itself as the leader in electric vehicle (EV) charging innovation since its inception in 2007, long before EVs became widely available. The company provides comprehensive solutions tailored to the entire EV ecosystem, from the grid to the dashboard of the vehicle. The company serves EV drivers, charging station owners, vehicle manufacturers, and similar types of stakeholders. With a commitment to accessibility and reliability, ChargePoint’s extensive portfolio of software, hardware, and services ensures a seamless charging experience for drivers across North America and Europe. ChargePoint empowers every driver in need of charging access, connecting them to over 1.25 million charging ports worldwide. ChargePoint has facilitated the powering of more than 16 billion electric miles, underscoring its dedication to reducing greenhouse gas emissions and electrifying the future of transportation. For further information, please visit the ChargePoint pressroom or the ChargePoint Investor Relations site. For media inquiries, contact the ChargePoint press office.

The post ChargePoint Awarded Sourcewell Contract to Provide EV Charging Infrastructure for U.S. and Canada Public Agencies appeared first on School Transportation News.

Edulog Receives Strategic Growth Investment from Serent Capital to Advance K-12 Transportation Technology

By: STN

MISSOULA, Mont. –, a pioneer in student transportation software for K-12 school districts, announced it has received a strategic growth investment from Serent Capital, a growth-focused private equity firm that partners with founder-led, B2B SaaS and technology companies.

For nearly 50 years, Edulog has grown from introducing one of the first algorithmic bus routing systems in North America to serving thousands of school districts across the U.S. and Canada. Edulog’s software solutions are designed to enhance student safety, improve operational efficiency, and reduce transportation costs.

“Our mission is to help school districts make the most of their resources. With Serent’s backing, we can broaden our reach to even more districts and families across the country, and continue to lead the industry in innovation,” said Dr. Hien Nguyen, who founded Edulog in 1977.

In addition to expanding Edulog’s presence, the investment will support new developments in its cloud-native platform, Athena. “We’ve always been driven by innovation, and this partnership gives us greater capacity to strengthen the tools that districts rely on to manage student transportation,” said Sam Bull, CEO of Edulog. Athena’s roadmap includes enhancements in Edulog’s unrivaled optimization suite (which already includes depot, stop, special needs, run, route, and bell time optimization), as well as its user dashboards, parent engagement tools, and driver tools.

As part of the investment, vertical SaaS executive Perry Turbes will join Edulog’s Board of Directors as Executive Chair through Serent’s Operating Executive Director (OED) program. The OED program pairs experienced former CEOs with portfolio companies to provide strategic guidance and hands-on support. Turbes brings deep operational expertise and will work closely with the Edulog team to help scale the business and advance its mission.

“Edulog has already made a meaningful impact in K-12 transportation,” said Dexter Hopen, Partner at Serent Capital. “We are committed to providing resources that will support their continued growth and success.”

The addition of Edulog marks Serent Capital’s twelfth investment in the education market, reflecting a strong track record of founder-led partnerships. Terms of the transaction were not disclosed.

About Edulog: Edulog is a pioneer and market leader in K-12 student transportation technology. Since 1977, Edulog has helped thousands of school districts transport students safely, efficiently, and intelligently. The company’s Athena platform is a modern, cloud-based solution that includes routing optimization, GPS tracking, parent and driver portals, and advanced analytics. Edulog’s mission is to put money back in the classroom by optimizing transportation, reducing costs, and improving student experiences. Learn more at www.edulog.com.

About Serent Capital: Serent Capital is a growth-focused private equity firm investing in capital-efficient B2B SaaS and technology companies. Since its inception, Serent has taken a distinctly different approach, prioritizing founders and their companies and delivering true hands-on partnership through its in-house Growth Team of more than 25 professionals.

By partnering with Serent, founders gain access to strategic and operational resources aimed to accelerate growth, including revenue generation support, executive hiring, transformative M&A guidance, and a curated network of more than 400 founders and operating executives. With $5.9 billion in assets under management, Serent has partnered with more than 70 founder-led, industry-changing companies, helping them scale with speed, efficiency, and confidence. Discover more at www.serentcapital.com.

The post Edulog Receives Strategic Growth Investment from Serent Capital to Advance K-12 Transportation Technology appeared first on School Transportation News.

Smart Buses, Smarter Outcomes

The school bus is evolving. With the integration of AI, data analytics and adaptive learning technologies, school buses are no longer vehicles for student transport alone they’re becoming smart and connected learning environments.

By reimagining school transportation operations, school districts can enhance safety, drive operational efficiency and engage their communities in new and meaningful ways.

Imagine a school bus that adapts to traffic in real time, monitors student behavior for safety, connects students to personalized learning content via Wi-Fi and provides
predictive insights to transportation directors and their teams. This is no longer science fiction it’s the new direction school transportation is headed, powered by AI.

Today’s cutting-edge tools are creating a more intelligent, impactful ride. AI-enabled routing software analyzes traffic, weather, construction and student addresses to create the most time and fuel efficient routes. The integration of onboard tablets allows for turn-by-turn directions and student manifests. These systems adapt in real time, helping buses avoid delays and improve on-time performance, while also helping to cut fuel use, reduce emissions and improve operational costs.

Onboard video systems on school buses aren’t new, but the use of AI software is. Most video systems offer software to help enhance detection of unsafe behavior like bullying or fights. Real-time alerts allow quick intervention to potentially prevent a situation from escalating. Looking at specific areas of interest on the school bus is a real need, and this can be done with enhanced software tools. Hours of recorded video footage and making time to review it effectively is an overwhelming task. But AI software could help tackle this challenge sooner than you realize.

Student tracking and parent communication is mission critical in a modern school transportation system. Parents and school officials are notified instantly when a student boards or exits the bus, bolstering both accountability and peace of mind.

Personalized onboard learning is more important than ever thanks to Wi-Fi. School districts can offer a variety of online learning platforms on mobile devices during school bus commute, turning down time into a valuable part of the learning day. Keep in mind the E-Rate funding for this technology is still available. I’d recommend taking action today to secure it. We don’t know what the future holds for the federal program.

Other connected technology solutions include predictive maintenance and vehicle health paired with AI. This technology can forecast mechanical issues before they become costly failures. Fleet managers receive alerts about maintenance needs, from brake wear to battery life, allowing for proactive servicing. Solution benefits included reduced breakdowns, extended vehicle lifespan and lower overall maintenance costs.

AI-assisted advanced driver systems (ADAS) is the future already realized. ADAS alerts drivers about lane departures, hard braking or following distances, helping reduce crashes. Additionally, AI-generated reports help with training and performance reviews. Fewer crashes mean fewer insurance claims. The other outcomes could be improved driver retention, safer driving habits and reduced stress.

Fleets should consider utilizing more data-driven decision making in their operations. AI platforms collect and analyze transportation data to identify trends, inefficiencies and opportunities for improvement. Dashboards visualize everything from ridership to route efficiency to behavior incidents, helping administrators make informed decisions. Improved operations, better budgeting and resource allocation allow for stronger alignment with academic goals.

By leveraging AI and emerging technologies, school districts are turning the daily commute into a strategic asset.

As technology adoption increases, data security is also vital. IT departments are now highly involved with technology purchasing for school transportation. As a result, IT professionals are requesting secured storage and enterprise level software solutions due to the increased issue of school data breaches. These types of solutions are significantly more expensive than the traditional lower budget solutions we are accustomed to.

The road to and from school can be a dynamic, data-rich, student-focused part of the educational journey. This transformation goes beyond efficiency it enhances student safety, supports learning and empowers transportation teams with the tools they need to succeed. This is a future to get excited about!

Editor’s Note: Reprinted from the July 2025 issue of School Transportation News.


Related: Not So Fast: Technology Eyes Speed Reduction in School Buses
Related: Technology Adoption, Utilization Panel Discussion Planned for STN EXPO West
Related: (STN Podcast E266) Recap STN EXPO West: It All Comes Back To Safety & Training
Related: School Bus Wi-Fi in Flux?

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Transfinder, RIDE Win Big with STN EXPO Innovation Awards

RENO, Nev. —  Transfinder took home best hardware, software and safety technology awards for the second consecutive year and RIDE won best green technology for the third year in a row, as judged by STN EXPO West attendees during the trade show held July 14 and 15.

The 153 attendees who cast votes in the fourth annual STN EXPO Innovation Choice Awards represented a rise in participation from last year’s 125 votes. Exhibitor and guest votes were not counted. Eligible voters represented school districts, state or federal organizations, Head Start agencies, and school bus contractors.

To be eligible for an entry, participating trade show vendors had to introduce a new, market-ready product between January 2024 and July 2025. STN EXPO attendees voted by scanning a QR code at participating company booths.

The Schenectady, New York, company received 114 votes for Best Safety Technology, 123 votes for Best Hardware and 121 votes for Best Software. It was the fourth year in a row that Transfinder won the Best Software category, the third consecutive year winning Best Hardware, and the second year it took all three categories.

The Transfinder team at STN EXPO 2025.

Transfinder entered the three products in all three categories.

Stopfinder Digital Card ID turns a student’s Android or IOS cellphone into their ID card. “This advancement eliminates the need for substituting RFID cards and/or replacing lost costs. This technology augments Transfinder’s parent app Stopfinder, providing parents peace of mind that their child made the bus and tracking the bus’s location,” Transfinder stated in its nomination.

Meanwhile, Transfinder Enterprise includes everything from route visibility to attendance routing, posts to student lookup. Transfinder’s Wayfinder ETA dashboard and real-time capability can now be shared with school building personnel and other stakeholders in Viewfinder. This capability enhances communication. Additionally, using the driver app, Wayfinder, the most efficient route based on student riders can be generated.

“For example, a late bus can have different students riding different days depending on the activities they participate in,” Transfinder stated. “When students scan their ID cards as they get on the late bus, for example, the safest and most efficient route is created for the driver.”


Related: Innovation Awards Returns to STN EXPO, Vote on Site
Related: (STN Podcast E265) Onsite at STN EXPO West: Innovations & Partnerships for School Transportation Success
Related: Transfinder Scores Hat Trick with STN EXPO Innovation Choice Awards


Users can post on any record type, such as student, trip or vehicle to facilitate a conversation around that record. The information is then accessible across all Transfinder solutions.

Transfinder said its map incidents solution tackles a growing concern of students crossing by adding a functionality in Routefinder PLUS to “view where students not just cross the street to get on the bus but what streets they cross on their way to the bus. With PLUS, users can embed trip and street data and logic into their maps and trips, making it easier for routers to design safer trips.”

Transfinder noted, adding the data is then viewed on Wayfinder.

Meanwhile, BYD electric school bus spinoff RIDE was unopposed last month in the green technology category. The manufacturer was attendees’ choice for the third consecutive year, this time for its blade battery (below). The manufacturer won the same category last year for its Type C “Creator” and in 2023 for its Type A “Achiever.” The lithium iron phosphate blade battery features a direct cell-to-pack design, utilizing thin “blade-like” cells that eliminate the need for conventional modules.

BYD says its Blade LFP battery in RIDE electric school buses virtually eliminates thermal events, as it passed nail penetration tests, was crushed and bent, and survived being heated in a furnace to 300°C and overcharged by 260 percent.

The post Transfinder, RIDE Win Big with STN EXPO Innovation Awards appeared first on School Transportation News.

Ins, Outs of Routing Software Discussed at STN EXPO Reno

RENO, Nev. — In a four-hour seminar on routing, consultant Kerry Somerville spoke to attendees at STN EXPO West about everything from implementing routing software and the RFP process to training and using the software.

Whether attendees came to the class Friday to become up to date on the offerings after retirement, or because they were a school bus driver being told to route themselves, or even due to being the director of safety and wanting to see the benefits of routing, all left with a deeper understanding of route specifics.

“I’m not here to talk bad about [any company], but I want you guys to be aware, to ask questions about what you’re buying and how you’re implementing it,” said Somerville owner of Transportation Planning Solutions as well as a transportation supervisor for Show Low Unified School District in Arizona.


Related: (STN Podcast E263) Not an Easy Button: Expert Gives School Bus Routing Technology Tips


Somerville explained that the RFP is the district’s opportunity to specify exactly what they want and need from software. “Designate who’s going to run the software,” he shared, adding that there needs to be a backup in case that person is unavailable.

He noted that when creating the RFP, one needs to be realistic and not ask for things that aren’t possible. Similarly, he noted it’s important to be prepared to pay for solutions that meet the requirements being asked for. He also advised not asking for good references, which any company can provide. Instead, he suggested asking about failed implementations and why they occurred.

Somerville noted that a phased implementation is a better approach, rather than implementing technology all at once. And while some districts have the expectations that the lowest bid must be accepted, that may mean they don’t get the features or functions they want or need.

One attendee shared his operation is in search of its third routing software.

When discussing what is wanted versus what is needed, Somerville noted that the bandwidth of people and the size of operation play important roles. Ask yourself, what is your end goal, he noted, adding that sometimes it’s not necessarily about implementing a new product but training on a current one.

Once new routing software is implemented, the next stage is training. He noted that five days of intense training may seem like it’s the best approach, but when it gets to day five, employees might have forgotten what you learned on day one. Instead, he advised districts engage in continuous ongoing training, citing the importance of creating a training plan.

He also said training is both the vendor and district responsibility and should include routes. If a district is implementing remote training, he said it’s important to determine if it will really work for the team.

Other aspects of implementation include student data and working with one’s IT department to make sure the nightly download is accurate. He also advised working with the district’s management team to ensure that student data is accurate and highlighted the importance of how good address data is critical.

Plus, he asked, how does your software handle changes such as adding students and routes, changing bus stop locations and deleting information? “There is no such thing as a perfect map,” he said.

He outlined pros and cons to the various type of maps available.

Maps change, Somerville explained, and there needs to be away to update them. Plus, he added that data affects the quality of routes. For instance, a left turn may have a greater penalty than a right turn, adding that UPS trucks in the U.S. are programmed to minimize or avoid left turns due to safety and efficiency benefits. On the other hand, being able to adjust speed data via software can make a significant difference in the accuracy of your runs. Other data that affect routing include attendance boundaries, hazards and walk zones.


Related: STN EXPO Scholarship Winner Has Personal Passion for Student Transportation Safety
Related: Innovation Awards Returns to STN EXPO, Vote on Site
Related: Download App for 2025 STN EXPO West Conference


Somerville said optimization should be used as a tool, not a solution. He said every year there’s a big story about a school district being promised to save millions of dollars with optimization and then it failed day one of school start up. He said all data elements affect optimization. He advised testing the runs — everything from timing, routing, time spent at each stop, and speed — the software products prior to the first day of school.

Overall, when using software, he advised using it every day as practice makes perfect. He said he finds that most school districts only use about one-tenth of the function that the software can do. “Keep the data fresh,” he said, adding to avoid the “this doesn’t work trap.”

This, he said, is why it’s important to get what you want in the RFP process.

He concluded by urging the audience to not give up. “Learning new software, new ways of doing things can be a challenge, difficult and frustrating but the reward is at the end when you can provide the answers people need quickly and easily,” he said.

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