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Milwaukee Public Schools rolls out new emergency protocol

People on a sidewalk outside South Division High School main entrance
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Milwaukee Public Schools has rolled out a new emergency protocol designed to standardize and simplify responses to emergencies.  

Staff, families, students and the broader community were tragically reminded of the need for such protocol when, just weeks ago, a gunman opened fire during a student Mass at a Minneapolis school, killing two children and injuring more than a dozen others. 

Shannon Jones, MPS director of school safety and security, said shooting incidents like these prompt staff to reflect and assess.

“I think after every incident that has happened nationwide, actually worldwide, we kind of look at where we are and try to take in consideration the ‘what ifs,’” Jones said. “Overall, it’s about the safety of the kids.” 

Kevin Hafemann, left, and Shannon Jones, safety personnel at Milwaukee Public Schools, discuss the school district’s new Standard Response Protocol. Hafemann shows the emergency-related materials previously available at MPS, saying that the new material is easier to use in an actual emergency. (Devin Blake / Milwaukee Neighborhood News Service)

What’s new?

On Sept. 2, the first day of the school year at most MPS schools, students were introduced to the Standard Response Protocol, said Kevin Hafemann, emergency operations manager for the district. 

The protocol was developed by the “I Love U Guys” Foundation, a national nonprofit that provides free safety resources to schools. 

Posters explaining each response are displayed in classrooms at MPS’ roughly 150 schools. 

Those responses are: Hold, Secure, Lockdown, Evacuate and Shelter. 

Five emergency responses

Here’s what each response entails for students and teachers. 

  • Hold: Students remain in their room or area, while hallways are kept clear. While holding, normal activities can continue. 
  • Secure: Teachers lock outside doors to protect people inside buildings. Although awareness should be heightened, normal activities can continue. 
  • Lockdown: Teachers clear hallways, lock doors to individual rooms and turn off the lights. Students hide and keep quiet. 
  • Evacuate: Students move to an announced location, leaving personal items if necessary. 
  • Shelter: Depending on the hazard announced by the teacher, students respond with the relevant strategy. For example, if there’s an earthquake, students should drop, cover and hold.

Easier in an actual emergency

“The neat thing about the SRP (Standard Response Protocol), it’s very simple. There’s only five, so it’s an all-hazards approach,” Hafemann said. 

The posters replaced a much more detailed flipbook. 

“This is where we came from,” Hafemann said, holding up the flipbook. “Very great, excellent information. But during a crisis, you lose your fine motor skills. You’re not going to have time when you’re scared to be able to read what to do.” 

An English and Spanish Standard Response Protocol poster, created from “I Love U Guys” Foundation materials, shows the five recommended responses to an emergency: Hold, Secure, Lockdown, Evacuate, Shelter. (Photo by Devin Blake from materials provided by the “I Love U Guys” Foundation)

Many community partners were involved in bringing the new protocol to MPS, Hafemann said. This includes the Milwaukee Police Department and the Milwaukee Fire Department.

Fire Chief Aaron Lipski said the collaboration has helped MPS avoid “reinventing a wheel on something that might not work in the real world.”   

For example, he said, it’s important for staff to know that during a fire, one of the safest areas of a building is the stairwell. 

“Through good incident command and communication with folks at the building, that gives us time for them to go, ‘Hey, we got a kid in a motorized wheelchair on the west stairwell, third floor.’ That becomes a major priority for us,” Lipski said. 

Some emergency protocol details cannot be shared publicly for safety reasons, but families are informed whenever changes directly affect school procedures, said Missy Zombor, president of the Milwaukee Board of School Directors.  

What’s the same?

Although the Standard Response Protocol is new for the district, it is part of the district’s ongoing Emergency Operations Plan.

The plan is an overarching safety framework mandated by state law, requiring school districts to coordinate prevention, mitigation, response and recovery efforts across the district. 

A range of emergency drills are also mandated: monthly fire drills; at least two tornado or hazard drills annually; one “school violence” or “lockdown” drill annually. 

MPS also conducts defibrillator drills and, for younger students, bus evacuation drills each year.

What steps can be taken now?

Families should review the Standard Response Protocol poster with their schoolchildren, Hafemann said. 

“Just have those discussions with children about these and that they’re aware of what to do,” he said.

Lipski advised reviewing “the basic stuff” as well. 

“They probably do well to review basic ‘stranger danger’ stuff,” he said. “Yes, we want you to follow instructions that your teachers are telling you, but if you need to leave the building because there’s an emergency and you get separated, make sure you find an adult that you are familiar with.”

As children get a little bit older, Lipski added, it would be helpful for them to get CPR training and some basic first aid. 

“It just reinforces that, ‘Hey, you know what – helping people is a thing you can do,’” Lipski said.

For more information

Families can update their contact information in the online Parent Portal to effectively use SchoolMessenger, the district’s emergency communication tool.

If families have safety and security-related questions, students can reach out to their respective teachers first, while parents can contact Jones or Stephen Davis, media relations manager for MPS, Davis said. 

Jones can be reached at 414-345-6637. 

Davis can be reached at 414-475-8675 and davis2@milwaukee.k12.wi.us.

MPS also provides some opportunities for input from families through school-based councils, district surveys, board meetings and community listening sessions, Zombor said. 

The Wisconsin Department of Justice maintains a statewide portal for reporting safety concerns. People can also call the tipline at 800-697-8761.

Families and students can access key safety and security documents on the MPS website.


Jonathan Aguilar is a visual journalist at Milwaukee Neighborhood News Service who is supported through a partnership between CatchLight Local and Report for America.

Milwaukee Public Schools rolls out new emergency protocol is a post from Wisconsin Watch, a non-profit investigative news site covering Wisconsin since 2009. Please consider making a contribution to support our journalism.

School Bus Monitor Hospitalized After Violent Attack by Student, Parent

28 August 2025 at 23:55

A disturbing incident on an Orleans Parish school bus in Louisiana has left a longtime school bus monitor hospitalized with multiple injuries after she was allegedly attacked by a high school student and the student’s mother, reported News Channel 10.

The incident reportedly occurred Aug. 21 and was caught on video, involving a McDonogh 35 High School student and her mother physically assaulting school bus monitor Tamika Jackson. The footage aired by News Channel 10 indicates the mother striking Jackson and then her daughter joining the violent altercation.

Jackson’s husband, Johnny Jackson told reporters his wife was transported to the emergency room with severe injuries, including bite marks on her face and thumbs, scratches and a deep gash across her face.

“They pulled her hair out. They bit her in her face, on her lips, on her thumbs,” he said.

Images shown by News Channel 10 support his descriptions of the injuries.

According to the article, Johnny Jackson said the confrontation began after his wife instructed the student not to sit in the last two rows of the bus, an area she suspected students had been using inappropriately, potentially to perform lewd acts. The student, who was not identified in this writing, allegedly called her mother, who then boarded the bus at confronted Jackson, resulting in the violent assault.

Despite her injuries and being on duty at the time, Jackson was reportedly issued a Municipal Court summons by the New Orleans Police Department for disturbing the peace.

Her husband expressed outrage, saying, “It’s insane knowing my wife was at work when this happened, and yet she’s being treated like she was part of a fight.”

NOPD has not filed a police report at this time, citing a lack of video evidence. Officers reportedly told the family they are treating the matter as a “routine fight” until the footage is reviewed.

In response to the incident, InspireNOLA Charter Schools, which oversees McDonogh 35, stated it is conducting an active investigation and emphasized that the safety of students and staff is a top priority. Community members and staff have called for a thorough investigation and accountability following the attack.


Related: South Carolina Parent Runs School Bus Off Road After Alleged Child Assault
Related: Virginia School Bus Aide Arrested for Alleged Assault
Related: Arizona School Bus Driver Assaulted, Student’s Mother Charged
Related: Texas Student Accused of Assaulting Officers and Attemping to Start School Bus

The post School Bus Monitor Hospitalized After Violent Attack by Student, Parent appeared first on School Transportation News.

Gallery: Emergency Evacuation Class at STN EXPO West 2025

5 August 2025 at 17:44

STN EXPO hosted a visceral experience to train student transporters in emergency school bus evacuations. A bus loaned by Washoe County Schools was set up in the parking lot of the Peppermill Hotel Resort and filled with fog machines for attendees to traverse as they attempted to “rescue” a predetermined number of dolls standing in for students.

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Image by Nashawn Craig / 0312 Photography.
A school bus parked in the Peppermill Resort Casino, home of STN EXPO West in Reno, Nevada, on Aug. 5, 2025.
A school bus parked in the Peppermill Resort Casino, home of STN EXPO West in Reno, Nevada, on Aug. 5, 2025.
A school bus parked in the Peppermill Resort Casino, home of STN EXPO West in Reno, Nevada, on Aug. 5, 2025.

Images by Nashawn Craig / 0312 Photography.

The post Gallery: Emergency Evacuation Class at STN EXPO West 2025 appeared first on School Transportation News.

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