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Roundup: Bus Technology Summit at STN EXPO Charlotte 2025

Every Day In K-12 Transportation is an Adventure!
Tyler Technologies

Tyler Technology’s interactive session provided attendees with a peek into a day at a school district using its Total Tyler integrated suite of offerings. Weston Bartlett, manager of the Tyler account executive team; Crystal Duchane, account representative and supervisor; and Jason Riley, chief accounting officer, played school office staff, including: the transportation director, mechanic, a school bus driver and a student. 

They showed how a science teacher, for example, can log into the system and request a field trip. The transportation director receives a link in his email which brings him into the software to approve the request and schedule it out to a driver, which the driver sees on their tablet. The software provides notification of any conflict, such as if the driver has an afternoon route.

The demo showed how the driver can complete his or her pre-trip inspection with the tablet, which recognizes if an inspection failed and a new bus is needed. For example, if there’s a broken headlight, the driver can take a picture on the inspection tablet.

Once the maintenance manager receives the notification that the headlight is broken, panelists illustrated how they can log into the fleet-specific dashboard to see the new work order, including notes and photos and can assign it to a technician.

Dispatchers have a specific portal through which they can utilize routing parameters and the fleet schedule to make changes, which are sent to driver tablets. Panelists showed that notifying parents with cellphone push notifications can be done directly from the system as well.

The demonstration included RFID cards for students, which are scanned upon boarding a bus. If a student scans onto the wrong bus, the driver tablet receives a notification and it shows which is the correct bus. School administrators can also go in and find student rider information if they need it for parents.

The presenters shared that software builds an optimized route based on district parameters, which can easily be updated yearly. Any rerouting needed after missed turns happens automatically, with the system not finding the quickest way, but the safest route. They explained that drivers can create a bus route on the fly with a random group of students, based on who is scanned on the bus.

Tyler representatives confirmed that cybersecurity and student registration systems are available through Tyler. They advised that the integrated pieces of the platform may be purchased at one time or in pieces over time as the district sees fit.

Mitigating Risk on the Road: Proactive Fleet & Student Safety Management
Zonar

Zonar’s session first centered on its Fault IQ product, a diagnostic software for predicting school bus faults before they happen and grabs data throughout a mixed fleet regardless of the OEM. Matt Dickey, Zonar’s vice president of regional sales, was joined by Bryant Maxey, senior product marketing specialist and Sales Engineer Erick Cole. They explained that they’ve seen a 25 percent reduction in maintenance costs, a 20-50 percent reduction in downtime and a 10-20 percent increase in vehicle lifespan.

They advised installing a dual facing Zonar camera in a school bus during the first 30 days of a driver’s employment to monitor behavior and help determine if the driver will work out. It also serves as a coaching and training tool since transportation leaders can view recommended videos based on severity, analyze driver scorecards and trends and exonerate drivers

Transportation staff can receive real time safety alert notifications, access video evidence in minutes, customize the video resolution and download format, view incidents on a map of the route and leverage the RideView companion app for video management.

Upcoming features discussed included backup cameras with a full 360-degree experience and AI accident recreation reports which can read video of an incident, detect the key points and explain what happened.

Best Practices with Student Ridership
Transfinder

Terrell Doolen, professional services manager for Transfinder, and Zachary Moren, manager of enablement and engineering, reviewed why tracking student ridership in real-time is important to today’s parents, how to collect ridership data through scanning students on the bus through RFID cards or manual driver input and what to do with the data once it is captured.

Notifications can be sent to just the parents who have children on a specific bus. Data can also be added on special needs or other pertinent information drivers should know.

They added that the benefits of collecting and having this data readily available include bus breakdown tracking, vehicle utilization optimization and route consolidation due to driver shortages.

They advised tracking registered riders against actual ridership to produce custom reports based on district needs as well as trip efficiency reports for better routing, enabling districts to take action based on real-time data. Dashboards can be created or reports run automatically.

Doolen and Moren explained that Transfinder staff will visit districts to conduct train the trainer events consisting of teaching the drivers about the technology. Instead of having to wait till the end of the school year to make changes, they said transportation staff could make them during the year and send out notifications to parents to let them know right away.

Some attendees said they were looking to add this technology soon and panelists advised getting complete data sets, noting that full participation from all departments was needed for a successful integration.


Related: (STN Podcast E252) Onsite at STN EXPO East in Charlotte: School Bus Technology Interviews
Related: First Student’s Kenning Discusses School Bus Electrification, Technology Innovation
Related: Gallery: Ride & Drive Caps Day of Technology Demos, Green Energy Panels
Related: Gallery: Second Day of STN EXPO East Green Bus, Technology Sessions
Related: STN’s 2021 School Bus Technology Super Users


Bus Technology Summit Lab & Demo
Geotab

Business Development Manager Craig Berndt focused on how the Geotab system can utilize data for better school bus driver monitoring and training. He added that while it can consolidate multiple different camera systems and provide video review for incidents no matter the camera vendor, it can also use data like speed, stops and following distance. The Collision Reconstruction feature, Safety Center and Risk Analytics give drivers safety scores and assess the likelihood of getting into an accident, using AI to contextualize the driving habits and lower the risk of collision.

During the hands-on demo, attendees logged into the Geotab website and app to see how trip data was recorded. They saw examples of customizable rules and alerts regarding harsh braking, speeding, hard turns and more. The system can recognize if the vehicle stops for longer than 200 seconds, if the ignition is turned on and off too many times, if a driver is idling in a specific area, if the door is opened while the bus was moving, and more.

The GoTalk device can beep at drivers to alert them to rules being broken, and automated email alerts can be sent to transportation leadership for specific incidents or drivers.

Other utilizations include giving context to maintenance info and data sharing with contractors through one database with a telematic data feed.

AI-Powered Safety: A Hands-On Experience with First Alt & Samsara
First Student

Gregg Prettyman, who was named by STN Publisher Tony Corpin “the Godfather of alternative transportation,” was with transportation network company ALC Schools for 11 years and now serves as vice president of FirstAlt by student transportation contractor First Student.

He noted that the cars and vans used for this variation of student transportation are starting to have the same onboard cameras as school buses, which is a big improvement on visibility for transportation staff.

Alan Geygan, senior strategic customer success manager, explained that Samsara is a global camera company with a single platform for operations data, which Prettyman confirmed FirstAlt can now tap into when placing the cameras on school buses. Transportation staff can toggle bus route, construction or weather map overlays to give parents information about late rides.

Geygan and Prettyman explained that the video is live and sections can be quickly downloaded, blurred, password-protected, or shared via web link, for example to law enforcement.

Notably, AI-enabled software is used to capture real-time safety alerts triggered by G-force changes like a potential or actual crash, as well as poor driver behavior like drowsy or distracted driving, which are immediately sent to relevant staff. Driver behavior coaching applications are included as the system gives audible alerts like “put down phone,” “take a break,” or “increase following [distance].” Geygan responded to an attendee question on a bus being driven by multiple drivers in a day, that there are several ways to determine which driver is at fault based on a badge scan or AI facial recognition.

Transportation staff can determine the strictness levels and set custom parameters for alerts so notifications don’t overwhelm them, Geygan confirmed. Smoking, food and drink usage recognition is in development, he added. Software updates with updated AI technology are pushed over the cloud and many integrations are available via API.

Bus Technology Summit Lab & Demo
Edulog

Jason Corbally, Edulog president and COO,emphasized the importance of product interconnectivity so routers can build routes taking into consideration attendance, walk or hazard boundaries by school, grade or program as well as so parents know their child’s bus information even if there is a vehicle substitution. He recounted an instance where a district’s 29 special needs routes were speedily rerouted based on vehicle capacity, wheelchair bays and bus depot location.

Director of Transportation Jeremy Stowe recounted how Buncombe County School in North Carolina modernized its old school bus garage with GPS, Samsung tablets, electronic route sheets, and digital time and attendance recording. He added that a parent app implementation was a life saver after Hurricane Helene.

“We had to pivot and change daily,” he said. “[The Department of Transportation] would be reopening roads faster than I could route.”

Industry veteran and consultant Derek Graham added that parents don’t like when the bus is late. “But they really don’t like not knowing the bus will be late,” he said.

Arthur Whittaker, director of transportation for Cabarrus County Schools in South Carolina, underscored the importance of community education when new tech comes to school buses and talked through potential pitfalls.

“Some parents were watching the whole route and critiquing where the bus was going. Part of the confusion was that there were three tiers, so parents would see their student’s bus running the first tier and be confused,” he said. “[Some] parents are using the app to send the kids out at the very last second but due to cellphone lag or bad signal it might lead to them not paying attention to when the bus is actually there.”

Corbally noted some districts use the parent app as a messaging system without connecting to the routing system.

Revolutionizing Student Transportation: How AI is Driving Efficiency and Addressing Budget Challenges for School Districts
HopSkipDrive

Strategic Account Executive Chris Wickman said that creativity and innovation is needed with many school bus drivers calling out or retiring, resulting in 60 percent of surveyed districts reducing school bus service. He urged listeners to not fear or avoid AI but leverage it as a tool.

Dustin Kress, software and advisory director, pointed out that HopSkipDrive’s RouteWise AI is not a replacement to a district’s current routing system but a partner that helps districts relieve burdens on staff and do what’s best for students. Using it, Colorado Springs District 11 reduced bus routes, increased wages and increased on-tine rates.

Gregory Dutton, transportation analyst for HopSkipDrive and former transportation director, noted that RouteWise AI can complete billions of calculations in an hour while considering bell times, driver constraints, students with special needs, maximum commute times and the other myriad aspects that student transporters might have to manually work in. Human expertise is still needed to analyze and confirm everything, he assured.

The presenters handed out routing scenario worksheets and attendees worked out potential schedules, identifying challenges like obtainable tiers, driver availability, teachers’ unions, community desires, and sunrise and sunset conditions. Given the problem, RouteWise AI suggested 13 schedules and brought the number of buses needed from 70 to 48. Transportation can also create models and easily share data from this application, such as cost per student rider, with district administration and other stakeholders, Kress said.

Take Action Now: How First Light’s Illuminated Solutions Are Saving Lives
First Light

First Light Sales Manager Stephen Climer and Regional Account Executive Graham Matthews shared that their technology is the most visible stop arm in the industry today, observable from over 1,000 feet away. They said the signs will not lose their yellow color for 14.5 years and come in a floating padding frame for extra durability on rough roads.

Air or electric options are available with five-year, full replacement warranties, sold through traditional dealer networks regardless of bus OEM. As recently announced, IC buses will offer the illuminated stop arms standard on CE Series buses, with electric currently in effect and equipped diesel buses coming around August 1.

Addressing light failure, the panelists said that their stop arms and school bus signs contain over 450 LED lights each with heat compressed over them.

“If you look at your product, you can’t count LED bulbs because they’re hitting fibrotic mesh and it’s dispensing the light evenly. So, if the light goes out, you would have to lose over half of the bulbs to notice a slight difference,” Climer explained.

The panelists predicted about four and a half years before the internal LED lights start to dim or go out and if a couple did, no one would notice.

To retrofit, the school bus signs take about an hour and half. Stop arms are plug and play, coming in at 15-minute installation time.

Attendees were engaged, with about one-third of the room indicating they have at least one First Light product installed on their buses.


Related: WATCH: School Bus Safety Systems Demonstrated Live at Bus Tech Summit
Related: Bus Technology Summit Session Advocates for Integrated Tech Platform
Related: Eclipse to Have Little if Any Impact on School Bus Technology



Empowering Schools Across the US

Samsara

Mackenzie Krebs, senior public sector account executive and team lead, shared that Samsara provides foundational, integrable technology that drives real-time visibility, operational safety, immediate incident response, accessible and actionable data, and fuel efficiency.

Dash cameras have panic buttons that allow districts to view the footage immediately and Satellite View includes real time location and ETA, vehicle tracking, parent portal integrations, and asset tracking. The ability to remotely pull audio in addition to video will be added next year, he confirmed.

Idling summaries illuminating fuel waste district and tracking planned versus actual route stops help improve efficiency.

He shared facets that can be used for proactive response and training, like AI based incident detection, existing camera investments, driver safety scores and automated coaching workflows. Investigative data like speeding, phone usage and seatbelt usage can be used in place of cameras so there are no SD cards or hard drives.

Krebs revealed that Canyons School District in Utah reduced incidents by 50 percent with proactive coaching and spent 75 percent less time pulling camera footage for review. It also saved $80,000 in insurance claim payouts.

He closed with Samsara’s free trial offer, since purchasing school bus technology is a five- to 10-year commitment. “We want to make sure it’s going to work for you,” he assured.

Next-Gen School Bus Safety: Tech Innovations and Cloud Solutions for a Safer Ride
Safe Fleet

Mike Hagan, president of Safe Fleet/Seon Digital Solutions Group; Chris Dutton, director of product development; Chris Fox, senior product manager of visibility solutions; and Julian Jimenez, senior product manager of violation detection and enforcement solutions, led an informative session on their Predictive Stop Arm, which utilizes radars, sensors, AI and predictive algorithms to actively notify students of imminent illegal passing danger with an audible warning.

They explained how the Stop Arm Violation Enforcement System (SAVES) issues a citation so motorists won’t repeat the offense. Video capture activates automatically when the stop arm is deployed, autonomously identifies a violating vehicle’s license plate and sends evidence to the Safe Fleet Cloud for review and enforcement. Districts can set what kind of evidence is needed and what triggers a report. Cameras show the right side of the bus too even when a left side incident is taking place because people contest tickets saying that there weren’t kids exiting the bus.

A law enforcement official does not have to witness the incident or make a report, and drivers are not distracted from students by having to activate anything manually. Presenters discussed the importance of Compelling Evidence that is handled correctly and will hold up in a court of law.

Panelists demonstrated during the demo how, during research to make the stop arm more visible, a black background with flashing red lights was found to be most effective. They promoted the security benefits of cloud data management, which also allows supervisors to gather insights about fleet operations.

Connected, Protected, Perfected: Transportant’s Evolution of Bus Safety
Transportant

National Sales Executive Paul Gandrud and Vice President of Sales Jeff Shackelford shared that technology could improve driver stress levels compared to having to follow a paper route, not knowing the names of students on their routes, and receiving no support in resolving student behavior issues.

School bus drivers are able to see names and pictures of every student assigned to each stop, which also fosters relationships between drivers and students. Students can scan on and off a bus with an RFID card or a driver can check in each student on their tablet.

Robyn Pickard, transportation director for West Des Moines Community Schools in Iowa, explained how the software assists in parent communications. Real time student rosters on the Director Dashboard let office staff quickly inform parents of a student’s location in case of emergency. Staff can use the Bus Compass App to answer common questions about student locations as well as to send out messages to the whole school or just to the families of the students that are on a particular bus.

Gandrud and Shackelford explained how the Live Video System allows a driver to hit the incident button which sends a link to the Director Dashboard, where supervisors can see and hear both live and recent video, then take action to resolve or response.

These technologies are still subject to state laws. One attendee in West Virginia said parents didn’t want students’ faces on the RFID cards and another stated that in Illinois it’s illegal to gather biometric information on students.

Panelists explained that Transportant doesn’t have routing but can partner with any other routing software and is the only company that is a fully integrated cloud-based solution.

The post Roundup: Bus Technology Summit at STN EXPO Charlotte 2025 appeared first on School Transportation News.

May 2025

By: STN
Still image of drone footage recorded by Spartanburg School District 6 in South Carolina demonstrates loading and unloading zone technology. Cover Design by Kimber Horne
Still image of drone footage recorded by Spartanburg School District 6 in South Carolina demonstrates loading and unloading zone technology.
Cover Design by Kimber Horne

This month’s issue takes a deep dive into the many angles of safety and security for student transportation. Read articles on AI software, Danger Zone safety technology options, funding for school bus Wi-Fi and the uncertain future of federal funding for purchasing clean-energy buses. Hear from Blue Bird’s new president, more on technology adoption and recap from STN EXPO East.

Read the full May 2025 issue.

Features

The Future is Now
AI-enabled software is already tracking and acting upon school bus driver skills behind the wheel and the adherence of motorists to school bus stop laws. Camera manufacturers discuss how the technology could impact and even predict onboard behavior as well.

Seeking Peace of Mind
The current regulatory climate leaves uncertainty for the future of federal funding of alternative fuels, especially electric school buses. Readers react as they finalize their budget requests for the coming school year.

Defining Your Danger Zone
Many solutions exist that promise increased student safety in and around the school bus. Choosing the technology or equipment to deploy differs based on the environment and threats to the “Danger Zone.”

Special Reports

School Bus Wi-Fi in Flux?
With the U.S. Supreme Court weighing its ruling on the constitutionality of the Universal Services Fund, the FCC could choose to remove funding for school bus Wi-Fi hotspots from E-Rate. The program has proven to be successful for students. Its political opponents say the funding exceeds Congress’ intent.

Q&A: Wyskiel Steers Blue Bird Toward its Second Century
Eyeing its upcoming 100th birthday in 2027, the school bus manufacturer turns to the industry and production experience of John Wyskiel to lead the company and service its customers.

STN EXPO East in Photos
View photos from STN EXPO East, held in Concord, North Carolina near Charlotte in March.

Feedback
Online
Ad Index

Editor’s Take by Ryan Gray
Avoiding Blurred Lines of Reality

Thought Leader by Robert Pudlewski
A Fuel Purchasing Method Worth Considering: The Fixed Forward Fuel Contract

Publisher’s Corner by Tony Corpin
Transportation Collaboration

The post May 2025 appeared first on School Transportation News.

C-V2X Technology Hold Promise of School Bus Time, Cost Savings

It’s common for technology inside the school bus to talk to one another —  especially when it’s provided by the same vendor. If school buses aren’t already connected, it’s surely a priority for most school districts.

But what if there’s more to the connected technology conversation? A general session at STN EXPO East on March 24 says there is. “School Bus V2X & Transit Planning” by Bob Riebe, the vice president of transit for Applied Information, Inc., discussed a new layer of connected technologies. Technology is connected not just to the vehicle but the surrounding community in the form of stop lights, infrastructure and other vehicles on the road.

Riebe explained that Applied Information’s Glance Transit Signal Priority system combines hardware and software into a solution that gets transit buses where they need to be on time. School buses can be equipped with this technology, too, which ensures transportation operations are never losing communication with the bus. Applied Information’s Connected School Bus System has already been piloted on Georgia’s Fulton County Schools buses with partners Audi, Blue Bird, and Temple, Inc.

Cellular Vehicle to Everything or C-V2X technologies communicate with motorists driving in school zones. Riebe explained that distraction is at an all-time high and the technology tells motorists if they’re speeding and provides advanced warning that a school bus stop is approaching, right on their dash. (Currently, the technology is only available for a select few vehicle manufacturers, but the TravelSafely app leverages Smart City technology and alerts motorists of upcoming red lights, emergency vehicles approaching, as well as school zones.)


Related: School Bus Safety Technology Showcased on NBC Today Show
Related: Audi Connected Vehicle Deployment to Boost School School Bus, Zone Safety
Related: Bus Technology Summit Session Advocates for Integrated Tech Platform
Related: Zonar CEO Kriete Reminds Student Transporters of the Business They’re In
Related: NYC ‘School Bus of the Future’ Focuses on Increased Pedestrian Safety


Additionally, the technology can communicate with stop lights using routing information, as well as speed, time, location and stop information, on when the school bus is supposed to arrive at the stop. The technology is able to communicate with the stop lights, which turns the signal yellow then red for perpendicular traffic and the light green for the approaching school bus. This is beneficial if a school bus is running late. The school bus driver would only experience green lights along their route.

Riebe added this also decreases the amount of time school buses are idling at red lights and reduces fuel consumption and the number of emissions being admitted into the air. These can result in improved on-time performance, additional cost-savings, and increased school zone safety.

The system monitors real-time traffic and knows exactly where the school buses are located and when they would arrive at the stop light. If two school buses approach an intersection and are traveling perpendicular to each other, Riebe said the vehicle green light priority is on a first come, first serve basis. He added that the technology also provides 16 levels of priority, and different school buses could be set at a higher priority than others.

Riebe noted to integrate such a system into cities takes working with officials to allow devices be placed in the stop lights. If interested, he advised to start meetings with the local transit authority and speak with school bus OEMs to learn if they would put transponders on every school bus.

He noted the use case makes the most sense for bigger cities because there is more routes and traffic congestion. Riebe added that the Federal Communications Commission approved the technology to move forward and its use is growing throughout cities and districts.

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(STN Podcast E253) Conference Conversations: Tariffs, STN EXPO East Motivation & Minimum Driver Age

Tony, Taylor and Ryan cover recent news headlines, analyze federal tariff and funding updates, and recap the action and takeaways from STN EXPO East in Charlotte, North Carolina, last month.

Hear thoughts from Joshua Hinerman, director of transportation for Robertson County Schools in Tennessee, as well as several attendees of STN EXPO East, on the starting ages and appropriate training for school bus drivers.

Read more about drivers.

This episode is brought to you by Transfinder.

 

 

Message from School Radio. 

 

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, Google Podcasts, iHeartRadio, RadioPublic, Spotify, Stitcher and YouTube.

The post (STN Podcast E253) Conference Conversations: Tariffs, STN EXPO East Motivation & Minimum Driver Age appeared first on School Transportation News.

Charlotte-Mecklenburg’s New Transportation Leader Came Through the Ranks

Delvico ‘Vec’ Dunn, the new executive director of Charlotte-Mecklenburg Schools (CMS) in Charlotte, North Carolina, started his career as a school bus driver for CMS. He uses that experience to lead by example, especially since his CDL remains current.

Dunn started in pupil transportation in August 1997 as a school bus driver. When he was 18 years old, his parents told him he had to get a job, he shared. “I was one paper from signing up for the military, and a buddy who still drives now said, ‘Hey, they’re hiring bus drivers.’ ‘I said that’s something I would never do.’ But once doing it, I got the passion for it,” he said. “Never did I think it would be a career, though, just something to do. But as time passed and promotions started, I said ‘Hey, I like this.’ It was just about being in the community, being around others, meeting new people, and also seeing things and individuals.”

He transitioned to a lead driver with more office responsibilities and then became an operations technician that oversaw driver and monitor payroll within his area. He left CMS in 2006 to work at neighboring Union County Public Schools, in positions ranging from transportation specialist to operations manager to assistant director.

In 2014, Dunn returned to CMS as a transportation specialist and was promoted within a year to director of operations. In 2020, he became the director of fleet, which encompassed support services.

“Now here we are in 2025, I’ve come full circle to the highest position in our industry, within the CMS sector as the executive director of transportation,” he said. “So basically, starting from the bottom, going through different positions, going to another county and to run one of the largest transportation systems around the country.”

Starting his career as a school bus driver for the same department he’s leading, shapes his daily perspective and priorities. Because he sat in the bus driver’s seat, he said he knows what drivers deal with. And some of the same people that he drove alongside, still drive for CMS.

“To sit in every seat that we have within our department, it shows that I know each level. When an employee says you don’t understand, I fully understand. I drove a bus, I worked in office, I did payroll,” he explained “That’s the advantage I have, which made me more able to adjust to the role of being the executive director. So, the cliche, you don’t know where I come from, I truly do.”

Dunn noted he is following in the footsteps of Adam Johnson, who left CMS earlier this year to become the senior executive director of transportation for Atlanta Public Schools in Georgia.

“Me and Mr. Johnson have been tied to the hip for over 20 years,” Dunn said, adding that he was a supervisor when Dunn was a lead driver. Johnson was also the transportation director when Dunn returned to the district after working at Union County.

“He set high standards,” Dunn added.

He noted that he wants to continue to promote Johnson’s vision but also put his own spin on it. He shared that his leadership style has always been straightforward, and that the administration is only as strong as the front-line employees.

Leveraging Social Media at Transportation’s Level: Share your Story

 

When Thomas Miner ran the district-wide social media platforms for Charlotte-Mecklenburg Schools, he repeatedly saw that transportation operations were being highlighted on the district’s main accounts. This kickstarted his  transfer to work with transportation exclusively. He’s now the the operations specialist in charge of sharing transportation’s stories.

Miner said that while his position existed in transportation before he joined the department two years ago, former transportation director Adam Johnson incorporated more social and digital media elements into his role, which included creating transportation-specific social media accounts. Miner now not only manages department social media but also creates newsletters and distributes internal department messaging.

“We really do try to emphasize as much as we can in the department,” Miner said of using social media for transportation. “We try to share good news from across the department. When you have over 800 drivers, there are stories happening on our buses and throughout our department every day. So, we try to lift up as much of our good news as we can and show the community how we’re serving students and how we are working with schools and principals to make sure that we get students to and from school safely and on time.”

He said having their own social media channels gives transportation an avenue to share their story through photos and videos.

“We get to lift them up and kind of show the community what’s happening in transportation,” he said.

He noted that having a social media dedicated to transportation has changed the dynamic with parents and students in a positive way.

“The district itself has a real focus on communication and customer service, so we prioritize that in all the conventional ways,” he explained. “But we also use our social media tool to directly connect to students and parents. Sometimes they’ll send us messages of compliment. Sometimes they’ll send us a message of something that we need to look into. We really utilized that tool as one more avenue to connect and engage with parents and in the community.

“When we win awards, when we’re doing community service projects, we get to lift that up and show our side and show our story,” he continued, of potential posts. “So often, the news around school districts can be a little negative. We use this as an opportunity to lift up as much good as we can, and to use our platform to share our story.”

“We can’t forget about the drivers, the monitors, our area supervisors, our mechanics, our maintenance supervisors, they do the day-to-day nuts and bolts. If they’re doing their job effectively, it makes, as the executive director or manager, your day run smoothly,” he noted. “I truly believe the top is only strong as the bottom. If the foundation is shaky, the top will be shaky no matter how good or a true leader you have. To have the buy-in, that speaks volumes.”

He added that hiring an internal candidate to fill his role offers stability, but he noted it also comes with challenges as everyone is comfortable in their ways. “I make sure the folks know what my vision is, in parallel to what our district vision is: our goal is to transport students to and from school safely,” he added.

Operational Breakdown

CMS operates about 1,100 pieces of equipment, 838 of which are routed school buses. When Dunn first started driving, he said, CMS had over 1,000 routed buses. He explained that across the nation, student ridership is increasing, but drivers are diminishing.

“Everybody is seeing that shortfall around the industry,” he said, adding that retention is key. That can entail ensuring applicants have other driving job options once they receive their CDL.

He explained CMS was short 27 drivers for the 838 routed bus in mid-March. The biggest hurdle to overcome is driver retirements. “Every year we want to recruit, retain and retrain,” he said, adding that when an industry veteran retires, the district loses that level of 20 to 30 years of experience.


Related: WE Transport’s Marksohn Bids Goodbye to School Bus Industry with Retirement
Related: Becoming an Outperformer
Related: Alaska School Bus Driver Arrested for DUI, Firearm Possession
Related: STA’s Lane Uses Transportation, EV Experience to Share Sustainability Advice
Related: Durham School Bus Driver Saves Colleague, Receives Award


To help combat this, he said CMS offers over $20 per hour starting pay for new drivers. But in addition to finances, there is a positive culture to maintain, not necessarily within the department but on each school bus with student behavior. Dunn said the district prioritizes professional development and training to de-escalate conflicts when they arise. Additionally, transportation focus on self-incentive awards to recognize staff.

“It always can’t be monetary, but sometimes it’s that simple,” he said of recognizing drivers and showing appreciation. “Thank you for the service you’re doing.”

The district will also be holding its annual Bus Rodeo, which provides drivers with an outlet to compete against one another. “We try to keep them engaged and but it’s all about talking in those open lines of communication,” he said. “And also, my door is always open, as well as their area supervisor’s door.”

Delvico “Vec” Dunn was named executive director of transportation earlier this year.

He said CMS also has a bus driver committee, represented by all the 14 service areas the district operates out of five facilities. It’s a chance for drivers to not only bring concerns and questions to administrators needing answers to transportation leaders. This, he said, instills in the culture that managers aren’t simply making a given decision, but do so after getting buy-in from all staff members and making them feel a part of the team.

Technology Through the Ages

Two of the five CMS transportation locations, including the one where this interview was held, were updated within the past year. “That’s a first in my tenure because when I started in 1997, the newest bus garage had just opened up,” Dunn recalled.

The Downs transportation facility at Charlotte-Mecklenburg Schools was updated in 2025.

In terms of bus technology, Dunn said CMS has GPS, camera systems and tablets. He added that a wish list item, pending available budgetary resources, is RFID card technology. Dunn said the district has an app that can shows the bus location, but it doesn’t alert parents or guardians if their child is on the bus or if/when they got off.

He said another technology solution he’s eyeing is turn-by-turn directions on the tablets. He noted that whether the technology is a distraction has been debated, but he thinks a paper route is more dangerous than following an audible command.

When he started in the industry, Dunn said he and his fellow drivers didn’t even have radios, and the loading doors had to be manually opened and closed. “Now everything is on the steering wheel and buses have air conditioning,” he commented.

In his day behind the wheel, he said air conditioning was driving downhill with the windows open, or “all 32 down,” to catch a good breeze.

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