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WATCH: First Student at TSD 2024

Tony Corpin sat down with Laura Greene-Halley, First Student’s senior director of student services, to discuss the company’s “First Serves” program that is designed to partner with transportation to create an successful learning environment for students with special needs and disabilities.


Related: WATCH: TSD 2024 Recap
Related: (STN Podcast E235) Onsite at TSD 2024: Solving Pain Points for Students with Special Needs
Related: TSD Panelists Empower Student Transportation with Technology

The post WATCH: First Student at TSD 2024 appeared first on School Transportation News.

(Free White Paper) Transforming Electric School Bus Infrastructure with First Charge™

By: STN

The transition to electric school buses (ESBs) is revolutionizing student transportation and helping school districts across the U.S. reduce their environmental impact. However, many districts have encountered significant challenges with charging infrastructure, especially when it comes to cost and complexity. First ChargeTM, a patent-pending, modular, and scalable solution, is designed by school bus operators for school bus operators to address these very challenges.

Unlike traditional charging systems that require costly trenching and construction, First ChargeTM utilizes an innovative hub-and-spoke design with all components installed above ground. This eliminates the need for extensive subsurface work, significantly reducing installation costs and speeding up deployment. The system is highly flexible, capable of adapting to fleet growth and operational changes over time.

Available in four different configurations—including ground-based and floating options for areas prone to flooding—First ChargeTM ensures districts can meet their electrification needs efficiently and affordably. The system supports up to 45 chargers and is available through a convenient subscription model that includes energy management, maintenance, and fleet optimization.

Download the full white paper to learn how First ChargeTM can help your district overcome the challenges of electrification and achieve sustainability goals.

Fill out the form below and then check your email for the white paper download link.

The post (Free White Paper) Transforming Electric School Bus Infrastructure with First Charge™ appeared first on School Transportation News.

Brooklyn to Receive a Charge From Electric School Bus Batteries With New Vehicle-To-Everything Smart Energy Hub Built By First Student And Con Edison

By: STN

BROOKLYN, N.Y. – The Brooklyn community is on the brink of a transformative change, as the electrification of school buses and medium-heavy duty trucks promises to drastically reduce emissions, eliminate noise pollution, and lead the charge against climate change. Student transportation and electrification leader, First Student, along with Con Edison, one of the world’s largest energy delivery systems serving New York City and Westchester County, are spearheading this electric revolution. Through the launch of their innovative demonstration project, a smart energy hub will be deployed to support the speedy and cost-efficient electrification of school buses in the neighborhood. This groundbreaking project will deliver a scalable, cost-optimized solution that addresses economic barriers for medium- and heavy-duty fleet electrification, showcasing how to achieve ambitious electrification goals and paving the way for a brighter, greener future.

This novel demonstration project will also include a fleet of 12 electric school buses for Brooklyn schools. The electric buses will be topped with solar panels and will replace diesel buses at First Student’s location on Malta Street. The panels, along with solar arrays on the rooftop of the facility, will create a unique energy generation, battery storage and power delivery system.

The demonstration project positions Brooklyn at the core of a revolutionary approach to expand the capabilities of power grids in cities. This project has the potential to boost local grids while simultaneously storing and generating clean energy, and then delivering that power at moments when and where it’s needed most. It is also a potential cost-saver for rate payers. By using above-ground infrastructure, this approach eliminates the need for complex, expensive, construction-heavy projects and allows for quicker deployment speeds for future improvements.

For this project, First Student will deploy its innovative First Charge solution, a trenchless power deployment approach. First Charge reduces construction costs by at least 30% and enables a more efficient deployment, even in cold winter climates or where trenching would be disruptive to residents and businesses. This First Charge solution will also make it easier to upgrade the charging system for future deployments, adding flexibility and efficiency for vehicle electrification build outs.

The project surpasses traditional vehicle-to-grid (V2G) technology, creating a new era of power sourcing: Vehicle-to-Everything (V2X). V2X goes beyond simply plugging electric school bus batteries back into the grid, expanding instead to include the capacity to direct electricity delivery where it is needed. In summer months, when the buses are idle, and energy needs soar, or during emergencies, the smart energy hub significantly increases capacity, generating additional power for Con Edison.

“Harnessing electricity from First Student electric school bus batteries to create an emissions free smart energy hub that can serve a community during peak demand while turbocharging America’s fight against climate change is truly revolutionary,” said First Student CEO and President John Kenning. “First Student’s unparalleled battery storage capacity and pioneering First Charge technology solves an immediate need in many American communities: affordable, clean electricity supply that expands the capabilities of existing power grids. We do this all while providing a better experience for students by putting more electric buses on the roads, creating a safer, more enjoyable ride that’s healthier for kids and better for the environment.”

The demonstration project in Brooklyn comes as school bus electrification gains momentum nationwide. First Student has approximately 2,000 electric school buses under contract in school districts across the U.S. and more than 360 EVs deployed. The company co-designed the system using several advanced charging technologies that can deliver megawatts of power instantaneously, enough to power 5,000 houses for a year to Brooklyn, New York.

“New York’s children and families deserve clean air, which is why we are proud to partner with First Student to launch more electric school buses on our streets,” said Britt Reichborn-Kjennerud, director, E-Mobility, Con Edison. “Con Edison will continue to make critical investments in clean energy so that every New Yorker can have a higher quality of life and thrive in communities free from the harmful impacts of pollution.”

“EQT is proud of First Student’s work toward accelerating the realization of a clean energy future,” said Neha Jatar, Managing Director at EQT Group. “First Student’s revolutionary approach toward harnessing advancements in grid technology for school transportation and applying them to other verticals is transformative. We are committed to investing in companies like First Student that are creating the technologies of tomorrow, today.”

“Beyond providing healthy, clean transportation for kids, electric school buses represent an opportunity to build energy resilience in communities which is critical in the face of natural and other emergencies,”said Sue Gander, Director of World Resources Institute’s Electric School Bus Initiative. “By leveraging solar panels and integrated charging technologies, electric school buses can act as giant, mobile batteries, able to store and discharge clean power when not being used for transportation. We’re eager to see this project between First Student and Con Edison bring stronger, more resilient grids as well as a clean ride for kids  to Brooklyn, NY and serve as an example for others.”

This demonstration aims to prove how communities can build a critical bridge to planned grid modernization while providing backup power to grids. If needed, the Smart Energy Hub is also capable of supporting emergency services and hospitals, including HVAC, power and lighting.

The technology will allow for significant organizational growth at First Student, building upon the company’s operations in 43 states and in partnership with more than 3,000 utilities. It will create new pathways for First Student to deliver more energy storage nationally.

“Our company leads the industry in moving students, and now we are showing the world how to move electrons. We’ are proving that a scalable, cost-effective microgrid is possible, and doing it using bus batteries that otherwise would be sitting dormant,” said Alex Cook, chief engineer, First Student. “We learned from successful trials in multiple other deployments that combine First Student’s innovative charging infrastructure solution with unique energy storage options and dynamic load management software that can deliver a microgrid that is reliable and puts money back into the communities we serve.”

“We couldn’t do this without great partners who value innovation and who, like us, prioritize students’ wellbeing and their futures which means safer rides to school and safeguarding our planet. We thank Con Edison and Bechtel for their commitment to this project and for seeing the potential safety, community and global benefits of using solar power and school bus batteries to do more than just take kids to and from school every day,” said Kevin Matthews, head of electrification, First Student.

The implementation of this innovative charging technology is part of First Student’s larger electrification goals. First Student has made a commitment to transition 30,000 fossil fueled school buses to electric by 2035.

About First Student:
As a leading school transportation solutions provider in North America, First Student strives to provide the best start and finish to every school day. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services, including full-service transportation and management, special-needs transportation, fleet electrification, route optimization, and scheduling, maintenance, and charter services with a fleet of more than 45,000 buses.

About First Services:
First Services, a division of First Student, is focused on providing customers with all of First Student’s expert transportation services without a full-service transportation contract. Services provided include routing, maintenance, special needs training, and fleet electrification, including the deployment of First Charge, the containerized, above-ground modular charging solution that decreases costs and speeds up EV deployment.

About Con Edison:
Con Edison is a subsidiary of Consolidated Edison, Inc. [NYSE: ED], one of the nation’s largest investor-owned energy companies, with approximately $15 billion in annual revenues for the year-end 2023 and $68 billion in assets as of June 30, 2024. The utility delivers electricity, natural gas and steam, and serves 3.7 million customers in New York City and Westchester County. For financial, operations and customer service information, visit conEd.com.

The post Brooklyn to Receive a Charge From Electric School Bus Batteries With New Vehicle-To-Everything Smart Energy Hub Built By First Student And Con Edison appeared first on School Transportation News.

New York Student with Disabilities Removed from School Bus Service

A student with autism was allegedly refused transportation to and from school after videos of a bus aide hitting the student were discovered, causing the girl to miss two days of school a week, reported Times Union.

The student’s mother, Felecia Powers, is filing a lawsuit against the Lansingburgh Central School District, located north of Albany, New York, contractor First Student, the bus driver, and the aide after reporting concerns for her daughter’s wellbeing onboard the bus. The 16-year-old student reportedly attends a day school in Massachusetts that requires a 70-minute bus ride each way. Powers told news sources that her daughter has a mental age of 1 1/2 to 2 years old and wears a five-point harness in her bus seat.

Officials reportedly found footage from January showing a bus aide hitting the student twice, while she was strapped in her seat. The aide claimed the student struck her first.

Powers met with a new bus driver and aide who were assigned to her daughter’s route, but she told local news that she didn’t feel confident that the behavior would not be repeated and expressed renewed concern for her daughter’s safety.

Following the lawsuit filed by Powers, First Student stopped taking the student to school. Powers reportedly drove her daughter for the remainder of the school year, and Lansingburgh CSD provided a different bus company for the summer.

The superintendent for Lansingburgh, Dr. Antonio Abitabile, reportedly did not know First Student would no longer be transporting the student until a week before the start of the current school year. But he stated that the district is working with First Student to resume bus service. The district has also reached out to other bus companies in the area but has not yet found transportation for the student as of this report.

Powers’ attorney told local news that the district’s attorney has communicated that they are aware it is the district’s responsibility to provide transportation but still working on it. The news report said that Powers is currently driving her daughter to school on Wednesdays, Thursdays and Fridays. She works the other two days of the week. She says her daughter wants to be in school and that she is frustrated by the delay in transportation service.


Related: Behavior Expert Brings Special Needs De-Escalation Tools to TSD Conference
Related: Mulick Returns to TSD Conference to Help Student Transporters Better Understand Autism
Related: (STN Podcast E223) Challenges & Consistency: Patrick Mulick Unlocks Autism on the School Bus

The post New York Student with Disabilities Removed from School Bus Service appeared first on School Transportation News.

First Student Launches First Services, Creating Comprehensive Expertise-Driven Offering for School Transportation Needs

By: STN

CINCINNATI, Ohio – First Student, the trusted school transportation and technology provider to millions of families across North America, announced today the launch of First Services, an all-encompassing division that will solve a wide and growing range of school transportation needs. First Services reflects the company’s success and growth, allowing First Student to build, and now bundle, stand-alone services for districts, an essential offering that achieves greater cost savings for districts and the opportunity for partnership in specific areas of transportation rather than a full-service model.

First Services will help districts incorporate technology, electric school bus charging, routing, fleet maintenance, and behavioral training to improve student transportation. First Services will make its experts available to all school districts, regardless of whether they contract their transportation or manage it in-house, enhancing transportation for students and creating essential budget flexibility for districts.

First Student has the following services and consulting accomplishments:
27% reduction in behavior incidents on vehicles using FirstServes program
30,000 buses routed each year across all major routing software platforms
1,250 qualified and highly engaged technicians who hold over 3,200 ASE certifications and maintain more than 45,000 vehicles
$425 Million secured for electric school bus customers in EPA funding
30+ EV experts to assist districts across North America with deployment

“For us, it starts and ends with helping students reach their full potential. We have a rich history and an incredible team. Districts and their students will benefit from our 100+ years of experience and the processes and efficiencies we have developed providing 1 billion trips a year across 20,000+ schools and districts,” said First Student CEO John Kenning. “First Services leverages our industry-leading experience providing safe, reliable transportation and our team of experts to aid districts with their needs from technology to training, from fleets to maintenance. Helping districts improve transportation and lower their costs, will allow them to focus on education while we provide support to ensure every trip to and from school is an exceptional one.”

First Services starts by engaging districts and identifying where they need help meeting goals including:

Optimizing school bus routes
Keeping buses running efficiently
Managing maintenance programs
Revamping operations
Electrifying school bus fleets
Improving the student experience

“First Student’s priority always is providing the best and safest ride for all students but too often, school districts face budgetary pressures that make this even more challenging. First Services unlocks cost savings for districts and greater opportunity for students and their families,” said First Student Vice President of Consulting Leslie Norgren. “Our expert consultants will work with districts to evaluate their daily transportation operations, bus routing, electrification, fleet maintenance, management, and safety and find opportunities to further improve transportation services. We are proud that our success has allowed us to expand our offerings for districts, and we look forward to delivering an even better experience for the students we serve.”

First Services experts then provide insights, analysis, recommendations, training, and turn-key solutions, freeing the district to focus on other priorities. The umbrella of services includes:

Fleet as a Service
Fleet as a Service (FaaS) allows districts to design a program that meets their transportation needs and lowers costs. Under FaaS, districts can build a tailored set of services and maintain complete control of their transportation operation. First Services can assist with bus procurement, vehicle maintenance, technician training, and best practices.

Maintenance as a Service
Maintenance as a service provides districts with best-in-class full service maintenance as a stand-alone contract. Our dedicated team will maintain district vehicles in a district-owned facility or one of our 100+ ASE Blue Seal Certified shops across North America. With maintenance as a service, districts benefit from a reliable and well-maintained fleet without worrying about parts, technician staffing or varying maintenance costs.

Electrifying Fleets
First Student is the largest operator of electric school buses in the world with nearly four million miles of service with EVs. As more school districts look to modernize their fleets with electric school buses, First Service’s EV experts can assist districts with grant applications, infrastructure design, hardware and software selection, charger and bus selections, site assessments, utility outreach and construction, and deployment. First Services support in the EV process allows for a reduction in implementation lead times and cost.

FirstServes
FirstServes is First Student’s premier, expert-backed training and support program, developed in conjunction with top children’s hospitals, behavioral psychologists and education professionals. The program is designed to help school districts and on-vehicles staff meet the individualized needs of all students, including those with intellectual, physical or emotional disabilities. The program empowers bus drivers and attendants with specialized training to support students on the bus, respond to behaviors and de-escalate situations to ensure all children show up to school ready to learn.

Operations
First Services also provides daily operations assessment. All aspects of day-to-day operations are analyzed, including dispatching, staffing, daily management, safety, communication and Key Performance Indicators, allowing our experts to identify opportunities to improve overall effectiveness.

Routing
Districts can receive a routing efficiency and effectiveness analysis as a stand-alone option from First Services. It includes examining routes, school schedules and bus utilization. First Student manages the routing of more than 30,000 vehicles each year, working with all major routing platforms. The evaluation can help districts improve on-time performance and reduce costs.

About First Student:
As the leading school transportation solutions provider in North America, First Student strives to provide unmatched care and the safest ride to school to 5.5 million students every day. With a team of highly trained drivers, the company will complete 1 billion student trips during the 2024-25 school year. First Student delivers reliable, quality services, including full-service transportation and management, special-needs transportation, fleet electrification, route optimization, and scheduling, maintenance, and charter services with a fleet of about 45,000 buses. For more information, visit firststudentinc.com.

The post First Student Launches First Services, Creating Comprehensive Expertise-Driven Offering for School Transportation Needs appeared first on School Transportation News.

From Silos to Circles: How to Improve School Bus Rider Behavior

A webinar presented by national transportation contractor First Student dove into collaborative ways to reduce student behavior incidents and provide care to students with special needs.

Transportation and education are too often siloed into separate units when they should be a Venn diagram with significant overlap, said William McDermott, head of student services for First Student, during the Thursday conversation hosted by School Transportation News, which had over 100 viewers.

“We need to take the education industry and the transportation industry and mesh them together to create the best bus ride and the best student experience,” he declared. “What you can do in the school, you can do on the bus. It might be modified but it still works.”

Dr. Susan King, special education professor at George Washington University and consultant for CLP Consulting Group, spoke from experience. She said that educators may not give much thought to how students get to and from school but noted that they should because students may require time to calm down after a suboptimal experience on the bus and lose out on learning time.

Laura Greene-Halley, First Student’s senior director of safety, performance and improvement, explained that the contractor’s behavior improvement and special needs student support program called First Serves focuses on collaboration, intervention and accommodations.

“We need to make sure the transportation team’s efforts mirror the student’s Individualized Education Program (IEP) efforts,” she said. “Those communications, when we’re inclusive and we bring all of those critical groups together, are purposeful and designed to meet the individual needs of each child.”

The school bus ride isn’t just about physical safety but also getting students to school ready to learn, she pointed out. She agreed with McDermott’s Venn diagram assessment, adding that information should not be siloed. Instead, the same techniques and language used by teachers in the classroom should also be used on the school bus. Additionally, school bus staff knowing about a student’s diagnosis isn’t as important as knowing details on what their individual likes and dislikes are.

Reducing Behavior Incidents

Greene-Halley addressed the commonly echoed sentiments of school bus drivers that student behavior incidents are increasing while they feel unsupported by district administration. King said that this trend spiked in classrooms and general education school buses following COVID-19, thus making it not just a special needs issue anymore.

School bus drivers and aides must be trained to respond rather than react, Greene-Halley said. While reaction to student behavior is a normal human response, King added that often escalates the behavior. She said that she doesn’t believe in crisis management, but in preventing the escalation that would lead to a crisis.

“The best intervention is the driver and attendant’s healthy and appropriate relationship with the students,” McDermott said.

Sometimes the best interventions are simple, like providing students with books to read or color, he said. He shared the story of Battle Ground Public Schools in Washington state, which discovered that math flashcards were the key to calming a student with challenging behaviors who was previously refused transportation services.

Greene-Halley said this is why it’s important to learn from parents what their child likes. Parental perspective and knowledge are crucial parts of the transportation picture, King concurred.

Data collection from school bus drivers, students, parents and district administration helps everyone stay on the same page. McDermott added that digital data collection is more useful than paper forms that get filed away.

King advised constant appraisal to ensure the necessary components of collaboration, communication and cooperation are being utilized.

McDermott agreed, noting that continual re-evaluation is needed to ensure all school bus drivers and aides are trained and equipped so bus rides are smoother, student educational goals are supported and staff retention is increased.

McDermott explained that First Student uses a variety of school bus and vehicle sizes, with and without aides, to provide the least restrictive environment for students on their rides to and from school while also remaining budget-conscious.

First Student’s scale and numerous bus routes completed every day create learning opportunities and scenarios ripe for training, Greene-Halley added.

Watch the webinar on demand. 

Learn more about student behavior, staff training and related topics at the Transporting Students with Disabilities & Special Needs Conference and Trade Show held in Frisco, Texas from Nov. 7-12.

The post From Silos to Circles: How to Improve School Bus Rider Behavior appeared first on School Transportation News.

First Student Safety Dog Bus Tour Hits the Road Again to Promote School Bus Safety Throughout North America

By: STN

CINCINNATI, Ohio — As part of its biggest school year ever, First Student, the trusted school transportation provider to millions of families, is visiting even more school districts in 2024-25 to promote safe bus behavior through its Safety Dog Bus Tour. The program uses fun and interactive activities to teach bus riding basics to elementary school students, empowering them to feel confident and safe riding to and from school.

The Safety Dog Bus Tour kicks off Wednesday, September 25 in Norristown, Pennsylvania, and will travel across North America this school year. Some of the districts First Student’s safety mascot will visit include:

Calgary Catholic School District in Calgary, Alberta
Corona-Norco Unified School District in Corona, Calif.
KIPP Texas in Austin, Texas
Madison Metropolitan School District in Madison, Wis.
Norristown Area School District in Norristown, Pa.
Palm Springs Unified School District in Palm Springs, Calif.
Stamford Public Schools in Stamford, Conn.
The Point College Prep and Leadership Academy in Jamestown, N.C.
Toronto Catholic School District Board, in Toronto, Ontario
Waterloo Community Schools in Waterloo, Iowa

“At First Student, we understand the significant role school bus safety plays in ensuring the well-being of the students we transport” said First Student Senior Vice President of Safety and Security Darryl Hill. “We are proud to expand the Safety Dog Bus Tour this school year, helping even more students feel comfortable and secure on our buses, which is especially important for young riders who may be on the bus for the first time. By partnering with school districts to teach these effective safety tips in a memorable way, we hope to instill safe bus-riding behavior for this school year and beyond.”

School buses are the safest way for children to and from school. According to the National Highway Traffic Safety Administration, school buses are approximately 70 times safer than passenger cars.

During Safety Dog Bus Tour stops, students learn how to be a safe bus rider through various hands-on activities. They receive a safety demonstration on the school bus, sign a safety pledge, have a photo taken with Safety Dog, and leave with a special gift bag to remember the information shared during the event.

There have been more than 50 stops on the Safety Dog Bus Tour to date. Nearly 16,000 students have signed the safety pledge.

About First Student:
As the leading school transportation solutions provider in North America, First Student strives to provide unmatched care and the safest ride to school to 5.5 million students every day. With a team of highly trained drivers, the company will complete 1 billion student trips during the 2024-25 school year. First Student delivers reliable, quality services, including full-service transportation and management, special-needs transportation, fleet electrification, route optimization, and scheduling, maintenance, and charter services with a fleet of about 45,000 buses. For more information, visit firststudentinc.com.

The post First Student Safety Dog Bus Tour Hits the Road Again to Promote School Bus Safety Throughout North America appeared first on School Transportation News.

(Free Webinar) Collaboration, Cooperation & Change: Realigning Transportation to Meet Student Needs

By: STN

Join us for an exciting webinar introducing a groundbreaking approach to improving student experience and reducing behavior incidents on the school bus! This webinar will focus on implementing positive interventions and support strategies used in schools to provide consistency and bridge the gap between the classroom and the ride to school.

We’ll introduce the First Serves program, designed to support students and prepare staff to respond appropriately rather than react to behavior. You’ll learn about the LRE Transportation Model, the critical connection between training and support, and practical strategies to improve transportation experiences for students.

Brought to you by First Student

Register Below:

 

Presenters:

William McDermott
Head of Student Services
First Student

Will McDermott started his career as a special education teacher in 2002. In 2006, McDermott wrote the program description for and received approval from the Illinois State Board of Education to start Hopewell Career Academy, a non-public special education school located in New Lenox, IL. At the time, Hopewell Career Academy was an innovative approach to alternative education, it was one of the first private therapeutic schools that integrated academic standards, social-emotional learning, and career development for students with emotional disabilities.

During his tenure at Hopewell Career Academy, McDermott also started Bridgepoint Academy, another Illinois State Board of Education approved program that focused on students who have met graduation requirements but needed transition services to successfully meet their IEP transition goals and achieve their post-secondary outcomes. In 2013, while serving as principal of Hopewell Career Academy and Bridgepoint Academy, McDermott saw a need to provide better transportation services for students with disabilities and he co-founded Hopewell Transportation. Hopewell Transportation provided special transportation to students with disabilities by integrating simple research-based interventions on the bus by training, bus drivers and bus attendants, and implementing intervention creating a stronger public and private partnership with transportation companies and school districts.

On November 1, 2019, Hopewell Transportation was acquired by First Student and McDermott continues to happily work there focusing his research and efforts on delivering students to school and back home emotionally ready to engage. McDermott currently is the Chairman of the Board at Connect Academy, a K-8 school he founded that is a true public/private partnership with early intervention and support for students as they reintegration to the Least Restrictive Environment desired outcomes.

Dr. Susan King
Special Education Professor & Consultant
George Washington University & CLP Consulting Group

Dr. Susan King is an experienced special educator, researcher, and professor based in the Washington, D.C area. Prior to obtaining her doctoral degree, Dr. King was a special educator in one of the largest school districts in the Washington, D.C. area. Dr. King has been an assistant professor at Juniata College and faculty member at The George Washington University. Her expertise is in assessment, teacher training, behavior management and working with families of students with special needs. She recently completed post-doctoral education at Harvard University in “Making Change.”

Dr. King has consulted with public and private schools, served as an expert witness in legal cases, and conducted independent educational evaluations. She has served as the Chair of The National Advisory Committee for the HEATH Resource Center, National Clearing House on Post-Secondary Education for Individuals with Disabilities (Washington, D.C.) and currently serves as a member of the FirstServes National Advisory Board (Cincinnati, Ohio) and the Committee of Disabilities Awareness in Baltimore -Washington Conference.

Recent Presentations for Dr. King:

  • Operation STEER – Student Transportation Emergency Education and Response. Region 6 Huntsville, TX, Keynote – “Responding to Students When an Unpredictable Situation Arises” March 2024.
  • AASA – The School Superintendents Association. February 2024.ISSEA – Illinois State Special Education Administrators Conference. February 2024. CASE – Pittsburgh, PA., November 2023.CEC- Florida, October 2023

Laura Greene-Halley
Senior Director, Safety, Performance and Improvement
First Student

Laura Greene-Halley is a critical member of First Student’s safety leadership and FirstServes teams, and in her current role as Senior Director of Safety Performance and Improvement, she develops and implements ground-breaking innovation, safety strategies, and sustainable plans for over 440 locations across the United States and Canada. She has presented internationally to safety leadership coaches on becoming influential advocates for safety.

As a 2015 National School Transportation Association Golden Merit Award winner, Greene-Halley has been an industry-recognized driving force in student transportation for over 30 years. She has served two consecutive three-year terms on the Advisory Board for School Bus Driver Instructor/Master Instructor with the New York State Education Department (NYSED). She also holds numerous professional certifications including NYSED Master Instructor and Safety Leadership Instructor and Coach certified by Aubrey Daniels International and is Certified in Special Needs Transportation by NAPT.

Greene-Halley is an intentional role model, motivating others to become safety leaders and inspiring them to embrace safety as their core operating value. She is a passionate professional who gains personal fulfillment from ensuring the safety of our students, employees and the general public in our partner communities.

The post (Free Webinar) Collaboration, Cooperation & Change: Realigning Transportation to Meet Student Needs appeared first on School Transportation News.

First Student Wins Prestigious Forrester Technology Strategy Impact Award for North America

By: STN

CINCINNATI, Ohio — First Student, the trusted school transportation provider to millions of families, was named the winner of the Technology Strategy Impact Award for North America by Forrester, one of the most influential research and advisory firms in the technology space. The award honors IT organizations that excel in aligning their strategies with business goals, proving adaptability and building trust through security and resilience.

“At First Student, we pride ourselves on our ability to integrate our long history as proven school transportation providers with cutting-edge technology that enhances the bus-riding experience for students and parents across North America,” said First Student CEO and President John Kenning. “We are honored by this recognition by Forrester. We are proud to provide industry-leading advancements, which are helping to deliver unmatched care to students, ensuring that when they arrive to school they are ready to achieve their full potential.”

“This award makes clear the important role we can play in infusing technology into transportation. Our embrace of innovation, including school bus electrification, parent communications, apps, driver tools and training, and service offerings, has created the only comprehensive K-12 student transportation offering in the industry,” said First Student CIO Sean McCormack. “We keep expanding the possibilities for safe, clean and reliable transportation. We thank Forrester for recognizing our efforts on behalf of students and their families.”

First Student’s application highlighted the creation and launch of FirstAlt. FirstAlt provides districts with a safe and reliable transportation option for students with special needs, students experiencing homelessness, out of district students and hard to serve trips. FirstAlt utilizes a fleet of small capacity vehicles from existing local transportation companies. The sedans, SUVs, minivans and wheelchair vans are expertly operated and maintained, giving school districts flexibility in their transportation program, reducing costs and freeing up resources for higher-capacity trips.

FirstAlt is at the forefront of integrating cutting-edge technology to enhance safety and efficiency. The program utilizes custom software for alternative transportation that provides end-to-end ride visibility, allowing for the safest ride experience for students, their families and school districts. FirstAlt exemplifies the innovation that First Student invests in across its transportation offerings.

First Student has also successfully deployed more than 360 electric buses across North America in pursuit of its goal to transition 30,000 diesel vehicles to electric by 2035. The electric buses rolled out to date have reduced greenhouse gas emissions by 4,935 tons. Accelerating the company’s efforts is $488 million in federal, state and utility funding that will electrify over 1,400 buses in 74 school districts.

“We are committed to driving the future of school transportation through significant investments in digital technology,” said Neha Jatar, managing director at EQT Group. “First Student’s innovative initiatives are addressing the needs of school districts and families. We are changing the way we get students to school, making each ride safer with technology, and we will never stop innovating.”

First Student will share the company’s success story at the Forrester Technology & Innovation Summit North America, taking place in Austin, Texas, and digitally, September 9–12, 2024.

About First Student:
As a leading school transportation solutions provider in North America, First Student strives to provide the best start and finish to every school day. With a team of highly trained drivers and the industry’s strongest safety record, First Student delivers reliable, quality services, including full-service transportation and management, special-needs transportation, route optimization, and scheduling, maintenance, and charter services with a fleet of about 44,500 buses. For more information, visit firststudentinc.com.

The post First Student Wins Prestigious Forrester Technology Strategy Impact Award for North America appeared first on School Transportation News.

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