When East Noble School District’s transportation operation needed to make security updates, the district found itself in urgent need to move to Transfinder’s cloud-based Routefinder PLUS platform.

The move to PLUS was a game-changer for the Kendallville, Ind. District that serves some 4,000 students. Josh Buhro, the Kendallville, Ind district’s transportation director, set out to not only restore the district’s transportation operation but also significantly enhance its efficiency.

He accomplished both by implementing Transfinder’s Routefinder PLUS routing solution.

“We jumped in full steam ahead,” Buhro said.

A History of Transportation Technology at East Noble

Buhro has been in transportation for nearly a decade. When he first joined East Noble, the district was using (another company), a routing software he described as clunky and not user-friendly. Looking for an upgrade, East Noble had switched to Transfinder’s Routefinder Pro solution five years ago, which had been recommended by neighboring districts.

Then in 2024, the district moved to the award-winning Routefinder PLUS.

“There are districts around us who had moved to PLUS and had nothing but good things to say,” Buhro recalled. “They were implementing is and moving forward and I was maybe a little stubborn.”

He added, it was more of an “if it’s not broke, don’t fix it kind of thing. But looking back, I was scared of stuff. I shouldn’t have been scared. Ultimately, I think we’re in a better place now.”

During the move to Routefinder PLUS, Buhro and his team, including a newly hired transportation secretary who attended Transfinder University Livestream. This training proved invaluable, allowing them to quickly adapt to the new platform. The secretary, with no prior experience with Transfinder’s solutions, found PLUS to be highly intuitive, taking to it “like a fish to water,” Buhro said. “They said, ‘Josh, don’t be scared of it!’”

The Advantages of PLUS

One of the biggest surprises for Buhro and his team was how seamlessly PLUS integrated with other Transfinder tools the district uses, such as Tripfinder, the district’s field trip management solution, and Viewfinder, a solution that provides an overview of the district’s operation and student rider data.

“We love Tripfinder,” he said. “It allows us to manage our buses, our resources and our drivers. We’ve got some custom reports set up. Quite frankly, I don’t know how we would manage our extracurricular activity trips without the use of Tripfinder. It cuts out so much of that cumbersome sort of communication piece that used to have to take place by phone or email,” Buhro said.

He noted that one morning he had 36 extracurricular and field trips requests that he was able to quickly assign.

“It does it all for us, other than drive the bus,” Buhro said, “and that’s the part that’s easy for us to manage.”

Regarding the PLUS platform, Buhro described it as more user-friendly, efficient and responsive. He highlighted:

• Ease of Use: Editing routes is easy. PLUS allows for simple, drag-and-drop modifications. “You just right-click and edit,” Buhro noted, highlighting how much more intuitive the system is.
• Streamlined Communication: Tripfinder revolutionized how East Noble manages field trips, athletics and extracurricular activities. Requests are processed digitally, eliminating the cumbersome back-and-forth that used to take place via phone and email.
• Transfinder Community: The online Transfinder Community portal provides a wealth of resources, including video tutorials and guides, which allows Buhro and his team to troubleshoot issues independently. “Anytime we’ve got a question, that’s the first place we go and there are usually videos in the library or trainings that have been done. Rarely, if ever, do we actually reach out to support.”
• Enhanced Support: When direct support is needed, Transfinder’s response times were “obscenely fast,” often returning calls within minutes.

Buhro said the Transfinder team understands the need for speedy response times.

“Even three days before school started they need it was critical for us to have things up and running,” he said. ‘They put in the time to help us make things happen. We’re very grateful for all that support and input.”

A New Era for East Noble’s Transportation

In a district serving multiple schools, including a high school, middle school and five elementary schools, an efficient transportation system is crucial. The ability to quickly assign drivers, manage routes, and coordinate field trips is no small feat.

Thanks to Transfinder’s PLUS platform, East Noble has improved its transportation operation. What began as an urgent need has ultimately led to a stronger, more resilient system that better serves students, staff and the community.

“There are so many pieces of it that are just intuitive,” Buhro said.

As Buhro reflected on the transition, he expressed gratitude for the support and partnership from Transfinder. “We were very fortunate with the trainer we were assigned. They let us work at our own pace and answered every question we had.”

With a solid foundation in place and considering new tools in the future, East Noble School District is well-positioned for what’s around the bend.

Future Plans with Transfinder

With the great results from the move to PLUS, East Noble is now exploring additional Transfinder tools, such as the driver app Wayfinder, which offers turn-by-turn navigation and attendance, and the parent app Stopfinder, which provides information on bus location and two-way communication between parents and the transportation department. These tools could further assist the transportation operation in dealing with issues such as substitute drivers and last-minute route changes.

“Based on the success with that [PLUS] implementation, that’s what’s been the impetus for us to investigate Wayfinder and Stopfinder solutions for turn-by-turn directions and fleet tracking,” Buhro said.

Buhro emphasized the importance of ensuring these tools integrate smoothly with their existing processes.

“I need to make sure it’ll do everything we’re doing now—and do it better,” he said.

Buhro said he knows the Transfinder team will be there to help along the way.

“You guys did a beautiful job of easing concerns and getting us rolling with the new stuff,” he said.

To learn more about Routefinder PLUS or Transfinder’s suite of solutions, visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Support ‘Obscenely Fast’ as Indiana District Enhances Transportation with Transfinder Technology appeared first on School Transportation News.

As weeks passed, the Midwestern district’s fleet management duties escalated. So much so that Tim, the transportation director, hired bus drivers to pull hard drives after hours and assist with other tasks. There simply weren’t enough hours in the day, and fleet demands stressed Tim’s typically upbeat team.

The trend soon changed thanks to REI’s wireless, automated ARMOR Software Suite. The district integrated the cloud-based data powerhouse to streamline fleet management for Tim’s team and help reduce expenses.

Let’s review its features – the same features that could help reduce your duties and costs too.

Actions

Tim accessed this feature to assign permissions, parameters, thresholds and automated procedures for all ARMOR functions. Most noteworthy: He set up the automatic download of event videos from fleet DVRs which eliminated drivers’ help in pulling hard drives.

Diagnostics

Once Tim configured ARMOR’s settings, the Diagnostics feature’s data showed that all engines and bus camera systems worked properly.* In addition, the vehicle logs and automated status updates helped the team:

• Detect problems early to mitigate/prevent major repairs
• Anticipate/correct issues before dispatching vehicles
• Monitor the video systems on the vehicles en route
• Gauge fuel efficiency, battery voltages, odometer readings and mechanical problems

Diagnostics made it possible for them to solve problems quickly, saving time and potential maintenance costs.

AutoPilot

An archive for downloaded surveillance videos and data, the team often accessed AutoPilot to review events and email the password-protected videos to others. This feature’s search tool also made it incredibly easy to find videos, saving the team hours of time (see image at top).

Dashboard

The team frequently checked Dashboard to monitor data about active vehicles, their locations, frequency of events and server storage space. With this feature at your disposal, you too could monitor fleet efficiency and safety remotely to save time and keep costs down.

Insight

Suppose you want to track vehicles in real time, request event video from a specific location or view event hotspots. ARMOR Insight is your source. Tim’s team frequently viewed the mapped routes, vehicle speed graphs and other useful data to locate and solve problems in a timely manner.*

StopArm

StopArm’s data made it easier for the team to find, review and manage violation videos. Having supporting data, license plate images and video in one place also expedited their reporting process. StopArm could save hours of work for your team too.

Work smarter, not harder on fleet management. Let ARMOR Software Suite’s automated data collection and reporting features do much of the legwork for you. Contact us today for more info!

*Additional hardware required.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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Weld County RE-3J School District in Colorado has been actively enhancing their transportation services to ensure safety, efficiency and reliability for their students. A significant aspect of this improvement involves the adoption of advanced routing and transportation management solutions provided by Transfinder, the leader in the industry.

Implementing Advanced Routing Solutions

Leading the effort is Nate Forbes, the transportation supervisor who has been with the district five years, following 16 years as a dispatch supervisor at UPS. Forbes, who’d worked overnights at UPS, made the move to school transportation so he could spend more time with his children.

Weld County RE-3J is one of the largest school districts in the state geographically, located in the largest county in the state, just 35 miles northeast of Denver. Transportation covers about 500 square miles and Forbes’ team transports 1,050 students on 14 large buses and three smaller buses.

Forbes’ move to school transportation was far from smooth.

“It was a mess of a department,” Forbes said. He wasn’t pleased with the transportation software the district was using.

At UPS, he was used to dispatching 75 drivers delivering 24,000 packages a day. When he logged into the product the Weld County district was using, it was sluggish.

“I couldn’t do it,” he said. “It was slow. The technology just wasn’t there. It took so long to zoom in on a map, to move a kid and route a kid or route that bus. I mean, it was taking me days to do what should have taken 10 to 15 minutes.”

That set him on his own journey about two years ago to find something better. He watched webinars, did some trainings, heard sales pitches, spoke with others in the industry. In total, he looked at five different companies and their products.

When he saw Transfinder’s award-winning Routefinder PLUS technology in action. One demonstration showed all the functions he was trying to do with his legacy product but couldn’t.

“You could grab a group of kids in a geographical area and it automatically routed them. You weren’t having to pick each individual student,” he said. “It was, in my opinion, very, very user friendly.”

The pieces of the puzzle then began to come together.

Standout

Asked what made Transfinder stand out from the pack, Forbes talked about the Transfinder sales team that was also “user” friendly. He didn’t feel the pressure that other companies he was dealing with were applying by overloading his inbox.

“I get turned off by that,” he said. And what Transfinder was providing was better than what he was seeing. After speaking to colleagues in the industry, reading online reviews and watching videos, it became apparent that Transfinder’s advanced routing technology was significantly better than the others.

“Just looking at map routing students, it’s just super easy,” he said. “I had a driver come in on a Wednesday and tell me that his last day was on Thursday. I cut out the route and moved those kids around and made sure parents were communicated with.” He was out of town and checked in with his team who confirmed things went smoothly.

Last year, when he hired a new secretary, Ashley Diller, he found himself out of the office during her first two weeks on the job. He encouraged Diller to look at the Transfinder Community site, to look at Routefinder 101. Between the great DIY tools in Community and the intuitiveness of PLUS, Forbes said she picked it up very quickly and could be a backup router when he wasn’t available.

The Need for Responsiveness

After turning to Routefinder PLUS, Forbes set his sights on Transfinder’s other award-winning solutions, the driver app Wayfinder and parent app Stopfinder.

“I just got everything I could get,” he said.

His previous experience with a different vendor was not so positive. “The customer service was horrible” at the district’s previous vendor, he said. On top of that, the product wasn’t reliable. Not helping things was the vendor’s constant employee turnover.

“I’d be talking to this guy and then two weeks later it’s this guy and it was just constant movement within their company. They weren’t very quick and responsive.”

He said in some cases it would take as many as eight business days before getting a call back from a previous vendor.

“When it’s a technical issue that’s too long,” he said.

Forbes said he needs responsiveness as he deals with challenges within the district. He said that, for a period of time, the district experienced dwindling enrollment but there are pockets in the district that are growing.

“That’s probably our biggest challenge,” he said.

When changing or consolidating routes, using Stopfinder to communicate with parents is extremely helpful and his staff loves the solution.

Stopfinder ‘Super Easy’ To Use

“They said, ‘This is super easy, especially with Stopfinder,’” he said, referring to informing parents of route changes. “We really have pushed that this year. They’re like, ‘This is super nice, seeing where the buses are at and getting the notifications.’”

The way to get more buy-in on the parent app was informing parents that they could find their student’s routing information through Stopfinder. He said the district constantly promoted this with parents in various communications.

“They would call the office and we would not give them their student riding information until they downloaded the app,” Forbes said. “We spent a lot of time on the phone and walking people though it. But in the long run it has made it so much better.” He estimates about 90 percent of parents are now using the app.

Forbes said Stopfinder has been a huge help keeping parents informed.

“We had a pretty big construction project that was supposed to be done in the middle of July and it didn’t wrap up until the end of September. Our buses were running late because there was no way to go,” Forbes said. “So I just sent out a quick notification saying we’re going to pick up 10 minutes early at magnet stops (subdivisions). I can see who’s reading it. I love that ability.”

He sent the notifications only to the families impacted by the construction rather than blasting to an entire route.

“Parents will tell you that they didn’t see anything and I can say, ‘You opened it at this time,’” Forbes said. “You opened it. If you didn’t read it, that’s on you.”

Parents are also good at providing feedback through the app, though sometimes, they tell him more than he needs to know.

“I think when I roll it out next year I’ll put a blurb in there saying you do not need to let me know little Johnny’s going to be out sick next Tuesday,’ Forbes said.

Viewfinder a time-saver

The district also has Viewfinder, which gives a customizable view of a district’s transportation operation. It also provides reader-only student ridership information to unlimited users, which district personnel can access to answer parent questions.

“I like it. We have a few of our secretaries who are very proficient in it and can go in and see what they need to see,” he said. “It’s saved quite a few phone calls on my end.”

Customer service

After dealing with subpar customer service from other vendors, Forbes has been amazed by the white-glove treatment he receives from Transfinder.

“The training was outstanding,” he said. “I was very, very surprised with the training. It was very, very good, very detailed. And when I had a question, even after the training, I could email the trainer and they were very responsive, very quickly.”

He said the trainer knew how to put him at ease at a stressful time planning for the new school year. He hit a “wrong” button and thought he lost two to three weeks’ worth of work just days before school starting.

“I had a moment where I thought I was going to cry. I’d panicked a little bit,” he said, laughing. “The trainer said, ‘Calm down. It’s archived.”

She brought up everything where they’d just left off. And when he has a question, he still gets responses quickly and Transfinder team members will hop on a call to walk him through something.

“My experience has been great,” he said. “I don’t know if there’s anything I would even suggest changing. It’s worked out well.”

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Routefinder PLUS, Stopfinder Key Pieces of Puzzle for Colorado District appeared first on School Transportation News.

School bus transportation plays a crucial role in getting children to and from school safely every day. However, ensuring the safety and efficiency of this process requires more than just well-maintained buses and reliable routes.

Effective and streamlined communication between bus drivers, parents, school administrators, and transportation departments is essential for keeping a secure and efficient transportation system.

Here’s why communication is so critical and how it can be improved for the benefit of students, parents, and school communities.

Ensuring Safety

The safety of children is the top priority in school bus transportation. From the moment a child boards the bus until they safely arrive at school or home, clear communication is needed to address any potential issues that arise during the ride.

Real-Time Updates: Bus routes are sometimes subject to delays due to traffic, weather conditions, or mechanical issues. A streamlined communication system allows parents, school administrators, and transportation departments to be informed in real-time about delays or changes. By using communication tools such as two-way radios, apps, GPS systems, and automated messages, parents can track their child’s bus and adjust their schedule accordingly.

Emergency Communication: In case of accidents or emergencies, clear communication channels ensure that the right people are alerted quickly. Bus drivers can contact the school or emergency services, and parents can be notified at once to ensure a timely response.

Incident Reporting: A streamlined system enables prompt reporting of issues such as bullying, inappropriate behavior, or unsafe driving. When parents and school staff can easily communicate with the transportation team, it leads to faster resolutions and keeps the environment on the bus safe for everyone.

Improving Efficiency

School bus systems are large and complex, serving hundreds or even thousands of students each day. For this operation to run smoothly, it’s crucial to coordinate effectively between different parties.

Route Optimization: Communication allows transportation departments to adjust bus routes in real time based on factors like student attendance, road conditions, or changes in traffic patterns. This helps to prevent delays and ensures that buses are running on schedule.

Driver Support and Training: Streamlined communication ensures that bus drivers are well-informed about route changes, student needs, and any unique requirements for children (such as allergies or medical conditions). It also helps ensure that drivers receive continuous training updates and support from their supervisors, which improves overall service quality.

Preventing Overcrowding: With clear communication between transportation departments and schools, it’s easier to monitor bus capacity and adjust schedules accordingly. Overcrowded buses are a safety hazard, and by tracking attendance and bus usage, schools can prevent this issue and improve student comfort and safety.

Leveraging Technology for Better Communication

In today’s digital age, technology can play a huge role in improving communication in school bus transportation.

Automated Messaging Systems: Automated calls or text messages to parents can alert them of route changes, delays, or incidents involving their child’s bus. This minimizes confusion and ensures that parents are always in the loop.

Transportation Two-Way Radios Over Cellular, GPS and Tracking: With the ease of use of Push-to-Talk Over Cellular Radios (PoC), schools can check the progress of buses throughout the day, providing real-time data on location and estimated arrival times. This reduces the likelihood of missed pickups or drop-offs and improves overall time management for bus routes. School-Radio can do just that for school communication from transportation to administration.

Aaron Mannan Director of Project Management B&G Transportation, Inc. M&M Tours, Inc. says of their integration of the School-Radio PoC system: “Coming from a background in 9-1-1 communications to School Transportation, there are many differences, but the needs are very much just as important. We were frustrated with outdated aging radio equipment, and even worse, couldn’t find anyone to work on our system to keep us running. But then we were introduced to School Radio. Clarity is what they are all about. Our dispatch can handle communications from anywhere on the planet, our drivers are kept aware of safety sensitive information, and we know where our fleet is at all times”

Streamlined communication in school bus transportation is essential for ensuring the safety, efficiency, and overall success of the system. By using technology, improving parent-school relations, and enhancing real-time communication, school districts can create a safer and more efficient transportation environment for all students. The benefits of a well-coordinated transportation system extend beyond simply getting students from point A to point B—it helps build trust, ensures safety, and fosters a more connected school community.

By prioritizing communication at every step of the process, we can help keep our children safe and our school systems running smoothly. For more information on how School-Radio can optimize your communication, visit www.school-radio.com.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post The Importance of Streamlined Communication in School Bus Transportation for Safety and Efficiency appeared first on School Transportation News.

School was scheduled to start in two weeks. Yet, installation of the district’s new bus camera systems was delayed. As anxiety grew, so did the questions: Why the delay? Where were the buses? How quickly can the issues be resolved? The district raced to find answers.

While planning your installations, consider these eight tips to facilitate efficiency and help you stay on budget:

1. Hold Up-front Meetings

The more details you cover with stakeholders, the better. Organize meetings before installation begins to establish deadlines, review system requirements and settings, assign duties and expectations, examine shipping schedules, and discuss the approval process. Also, anticipate potential delays that could impact completion. Figure them into your timetable to ease deadline pressure.

2. Check State Regulations

Rules for bus safety solutions vary by state and may impact your hardware orders and installations. For example, some states require that cameras be recessed. Other states prohibit windshield-mount cameras but permit pedestal-mount models. Know the laws before you order to optimize expenses.

3. Confirm Bus Availability

Will your installer have access to the number of buses promised and at the right location(s)? Missing buses or incorrect addresses can result in lengthy delays and wasted time and money.

4. Set Up a Preview

Request the installation of one system on a vehicle. Assess the results with your installer to fine-tune the camera views, test DVR settings and identify potential barriers. Once you approve the setup, your installer can apply the same specs to the remaining installations to save time.

5. Be Available During Installations

Avoid costly do-overs by being present during installations. Should issues arise, you’ll be the first to know, enabling you to address questions quickly or make calls to find answers.

6. Require Sign-off Sheets

Have installers sign completion forms prior to receiving payment. A sign-off sheet after every installation helps ensure completion, accuracy and quality workmanship by the installer.

7. Request a Guarantee

If installation-related problems arise, you’ll want reassurance that they will be fixed at no charge. Ask your installer for a guarantee lasting a year or longer. When purchasing hardware, buy from a reputable vendor, like REI, with speedy turnaround on parts. In the unlikely event you receive a defective product, a replacement is sent within two business days.

8. Ask For 24/7/365 Support

When questions arise, installers need answers fast. Live, in-house Support can help prevent downtime. Let’s say your installer wants to confirm your REI camera system is operating correctly. You could call REI Support at any hour for troubleshooting assistance.

Contact REI for more information about its HD safety solutions and planning tips to facilitate their installation.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post 8 Must-Know Tips for Bus Camera System Installations appeared first on School Transportation News.

Hunter Eddy’s decade-long career in transportation reflects a profound commitment to improving mobility systems for communities. His journey began nearly 12 years ago as a driver for Green Mountain Transit (GMT) before advancing to supervisory roles and ultimately becoming a training supervisor.

After 10 years at GMT, Eddy transitioned to serving as Director of Transportation at Essex Westford School District in Essex, Vt. His career trajectory highlights a dedication to understanding and optimizing transportation systems to better serve communities.

In Transfinder he found a similarly dedicated partner passionate about improving the transportation of students and putting parents’ and transportation leaders’ minds at ease.

Building Expertise in Transportation

Eddy said during his tenure at GMT, he acquired a deep understanding of route design and management. Initially, routes were developed manually without advanced software solutions. By the time he left GMT, the organization was beginning to adopt apps for bus tracking—a precursor to the more sophisticated tools he would encounter later. Eddy’s exposure to these evolving systems laid the groundwork for his bringing innovations into school transportation.

“We did build routes at Green Mountain Transit but we didn’t use software to do it,” he said. “So Transfinder and Routefinder PLUS is all brand new to me.”

Upon assuming his role in Essex, Eddy identified inefficiencies in the district’s routing processes and early on advocated for adopting the move to Routefinder PLUS, Transfinder’s award-winning, browser-based routing solution to streamline operations and enhance efficiency.

The Shift to Routefinder PLUS

The transition to Routefinder PLUS proved transformative. Eddy recalls how tasks that were cumbersome before the move and are now more intuitive. Features like drag-and-drop functionality for stops, easy map editing and the ability to create custom routes significantly reduced the time required for planning.

“It was a game changer,” Eddy said, noting how PLUS allowed him to recreate all district routes within a few weeks—a task that would have been daunting under the previous system.

Eddy also emphasized the benefits of enhanced map editing capabilities in Routefinder PLUS. Issues such as inaccurate road designations—for example, roads marked as one-way when they were two-way—were resolved with ease. The system’s intuitive interface enabled Eddy to identify and correct these discrepancies, ensuring that routes were accurate and efficient.

Serving a Diverse District

The Essex district’s transportation network is extensive, covering nine schools and approximately 1,200 active students, with around 1,800 signed up for bus services. The district’s rural nature introduces unique challenges, such as navigating dirt roads and adapting routes for mud season.

The team manages 37 primary routes, picking up elementary students first, then doubling back to pick up the remaining students, an approach they added last year. Eddy’s implementation of PLUS streamlined these complex logistics, enabling more effective route management and improved service delivery.

Training and Community Engagement

Eddy’s success with PLUS was bolstered by comprehensive training sessions. He highlighted the value of recorded classes and the supportive Transfinder Community platform, which provided resources and answers to specific challenges. What also stood out were the classes’ emphasis on foundational setup. By establishing clear parameters—such as curb approaches, stop positioning, and school-specific defaults—Eddy was able to troubleshoot routing issues quickly and efficiently.

Another key aspect of Eddy’s approach was engaging with school administrators. Through surveys and feedback sessions, he tailored the system to meet their needs. For instance, administrators now have easy access to reports detailing which students are assigned to specific buses, pickup and drop-off times, and route details. This autonomy has reduced reliance on the transportation office, fostering greater independence and efficiency within schools.

Key Features of Routefinder PLUS

Eddy highlighted several standout features of Routefinder PLUS:

1. Drag-and-Drop Functionality: Simplifies the process of adjusting stops and routes, saving significant time.
2. Map Editing: Allows quick resolution of road inaccuracies and route adjustments, enhancing overall accuracy.
3. Customizable Reporting: Empowers administrators to generate tailored reports, reducing communication bottlenecks.
4. Route Comparison Tools: Facilitates alignment of AM and PM routes, ensuring consistency and efficiency.

“Being able to compare two routes on top of each other was a huge help,” he said.

And seeing the impact of a decision before finalizing it was also helpful.

“I can change a lot of things pretty easily, like locking in certain times and see what that would affect,” Eddy said. “That helped quite a bit.”
These features not only streamline operations but also provide Eddy with a comprehensive view of the district’s transportation network, enabling data-driven decision-making.

Looking Ahead

Eddy sees immense potential in fully leveraging Routefinder PLUS. Beyond routing, he envisions using the system for staffing analysis, maintenance planning, and district-wide optimization. The platform’s ability to provide a holistic view of transportation operations—from walking zones to district-wide route maps—positions it as a vital tool for strategic planning.

For those considering a transition to Transfinder’s advanced transportation management platform, Eddy’s advice is clear: “Don’t wait. It has saved us and made us a lot more efficient. For me, it’s like the tip of the iceberg. I think there’s so much that we haven’t even touched on.”

Eddy’s experience underscores the substantial time savings, efficiency gains and enhanced service delivery achievable with Transfinder. By adopting PLUS and Transfinder’s award-winning suite of solutions, districts are revolutionizing their transportation operations, ultimately benefiting students, staff and the broader community.

To learn more visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post The Transfinder Transformation: Efficient Transportation Management appeared first on School Transportation News.

Every year, millions of children across the United States rely on school buses to get to and from school. With the rise of traffic and the increased distractions of daily life, ensuring that students can board and exit the bus safely has become more challenging. One of the most alarming issues on the road today is motorists illegally passing stopped school buses, when drivers ignore current external warning signs, putting children at risk of serious injury or death.

The Alarming Statistics are a Growing Problem

According to the National Association of State Directors of Pupil Transportation Services (NASDPTS) 2023 Stop Arm Survey, an astounding 62,482 vehicles illegally passed school buses on a single day during the 2022-2023 school year. With nearly 45 million illegal passes projected annually, the scope of this issue is staggering. This problem isn’t just a statistic; it’s a daily reality for school bus drivers and the children they transport.

In every state, it is illegal for drivers to pass a school bus when its stop-arm is extended and its red lights are flashing. Despite this clear rule, the violations continue, endangering the lives of children who are simply trying to get on or off the bus. The National Highway Traffic Safety Administration (NHTSA) reports that the most dangerous part of the school bus ride isn’t the ride itself but getting on and off the bus. This is when children are most vulnerable to being struck by an illegally passing vehicle.

Are Stop Arm Extensions a Game-Changing Solution?

As tragic as incidents are, there’s hope on the horizon in the form of an innovative solution: Stop Arm Extensions. These retractable barriers extend from the bus nearly 5 feet, making the stop signal even more visible to oncoming traffic. By increasing the visibility of the stop sign, even in poor weather conditions, through LED lights, and adding another barrier to vehicles from passing, stop arm extensions, like those from BusGates – a leading manufacturer of the technology – have shown to significantly reduce the occurrence of drive-arounds by as much as 95%.

In fact, research and studies suggest that visibility improvements on school buses are directly correlated with a reduction in traffic violations. BusGates’ innovative product provides a simple yet effective way to ensure that drivers stop when required, keeping children safe as they cross the street or board their bus.

The History of School Bus Safety

The school bus stop sign, introduced in 1939, has long been a vital part of keeping children safe. However, its design has largely remained unchanged for more than 30 years and its impact has been diminished, especially in high-traffic areas. Despite the sign’s clear indication to stop, too many drivers continue to violate the law, often with tragic results.

Stop arm extensions are an important evolution of the classic stop sign, a logical next step in improving school bus safety. Just as the original stop sign was a crucial advancement in its time, these extensions represent a modernization of a tried-and-true method to protect students.

Safety Improvements in Action

School districts across the U.S. are already seeing the benefits of stop arm extensions, and many have reported a dramatic reduction in incidents of vehicles illegally passing stopped buses, going from multiple incidents before the stop arms to zero after using stop arm extensions. One school district superintendent referred to the purchase of BusGates stop arm extensions as a “no brainer”. These successes are driving more districts to consider adopting the technology, and the results speak for themselves.

However, it’s not just about technology. School bus drivers, parents, and community leaders must all work together to educate the public about the dangers of passing a stopped bus. Awareness campaigns highlighting the importance of obeying the stop-arm laws are essential in building a culture of safety on the roads. When drivers understand the consequences of their actions, potentially causing harm to a child, they are more likely to respect the law.

A Call for Vigilance

While technology plays a crucial role in improving safety, it’s important for everyone, drivers, pedestrians, and passengers, to stay vigilant. Everyone must do their part to ensure that students can get on and off the school bus without the constant fear of being struck by a passing vehicle.

Whether you’re a parent, bus driver, or motorist, remember: when a school bus stops, we all must stop.

A Safer Future for All Children

As we look toward the future, stop arm extensions offer a glimpse of hope in the battle to keep kids safe as they travel to and from school. In an era where technology continuously reshapes the world, it’s clear that innovation is playing a crucial role in making school buses safer.

With continued efforts to integrate new safety measures, along with increased awareness and enforcement, the number of illegal passes can be reduced, helping to ensure that every child’s journey to school and back home is as safe as possible. In the fight to protect all children, BusGates stop arm extensions are a clear beginning.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post New Stop Arm Technology Making School Bus Stops Safer appeared first on School Transportation News.

Leo eagerly waved to his school bus driver, excited for the weekend ahead. His plan: attend a high school football game that night and a birthday party on Saturday. He could hardly wait. Unfortunately, a motorist could hardly wait for Leo’s bus to pick him up and hurried past, spoiling Leo’s excitement – and his weekend fun.

What really happened? Did Leo’s enthusiasm lead to the event? Was the school bus stopped? Stop arm extended?

So many questions, so few answers. But the district obtained answers within minutes thanks to their fleet management solution’s automated features and a stop-arm camera system.

Now, to address stop-arm violations like the district, your operation would need to integrate these reliable REI products: an AI Stop-Arm Violation Camera, one or two license plate cameras, a sensor harness, an HD6 DVR and ARMOR Software Suite, the cloud-based, wireless fleet management solution.

Together, the products would capture data and HD images with little to no effort from your team. Here’s how:

• The AI Camera would see a motorist enter its detection zone while the stop arm was out and automatically mark the video on your DVR.
• The marker would automatically prompt ARMOR to download the violation video from your DVR.
• ARMOR would also be prompted to send event alerts to your team to initiate a timely investigation.
• Your license plate camera(s) would capture images of the violator’s license plate(s).
• All images and metadata would be saved in ARMOR, ready for review and sharing by your operation shortly after the incident.

Wouldn’t you like to resolve events quickly? Provide greater peace of mind for parents, students and your district? Streamline your fleet management to save time and money? REI solutions make it possible.

Using the integrated solutions, Leo’s district verified the stop-arm violation by an impatient driver. Also confirmed: Leo’s bus had completely stopped, and its flashing stop arm was fully extended. Even so, the motorist’s speed made it impossible for Leo to avoid her. Luckily, he escaped the potentially catastrophic event with a broken arm due to the motorist’s side mirror.

The breathtaking incident happened on a quiet, two-lane highway near Leo’s home. It’s just one of the estimated 250,000+ illegal stop-arm passings that occur on a single day, according to a National Association of State Directors of Pupil Transportation Services survey. So, the need for violation detection exists.

Imagine having powerful tools to help deter, prevent and resolve stop-arm violations quickly. Think of the time, effort and stress you’d save. The savings and safety benefits could be transformative for your operation.

There’s no time to wait!

For more information about this solution, or a more advanced stop-arm solution, contact REI.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post What’s the 411 on Stop-Arm Violations? appeared first on School Transportation News.

The second-generation Jouley represents a new era in electric school bus innovation from Thomas Built Buses. Building on the foundation of its predecessor, this latest model features cutting-edge advancements and improvements shaped by customer feedback, delivering enhanced efficiency, performance and serviceability. Once again, Thomas Built Buses redefines the standard for sustainable student transportation.

Leading the Way

Since its introduction in 2017, the Saf-T-Liner^® C2 Jouley^® has been built on the trusted foundation of the C2 bus, providing a dependable platform for electric school bus innovation. With the second-generation Jouley, Thomas Built Buses has reimagined that design to better meet the evolving needs of schools and districts. This updated model introduces features that minimize energy loss, reduce weight and enhance overall efficiency, delivering improved performance and serviceability for today’s transportation challenges.

Power Meets Innovation

At the heart of the second-generation Jouley is the 14Xe eAxle, manufactured by Accelera by Cummins. This integrated ePowertrain eliminates the traditional driveshaft and integrates essential power components into one source, making it simpler to service and maintain. Advanced engineering reduces complexity and allows technicians to perform efficient maintenance, helping to keep buses on the road and supporting school schedules.

Equally important, the 14Xe eAxle delivers power directly to the wheels, enhancing torque response, acceleration and maneuverability. The result is a smoother, more dynamic driving experience that bus drivers will immediately notice and appreciate—making every route not just easier to navigate, but more enjoyable to drive.

Double the Battery Voltage

With an 800-volt Proterra battery system, the second-generation Jouley offers twice the voltage of the original model. This increased power coupled with the 14Xe eAxle provides enhanced startability, gradeability and overall performance, making it ideal for diverse terrains and challenging conditions, from steep hills to extreme temperatures. The high-voltage system is also capable of supporting multiple onboard systems—like air conditioning, heating and more—without compromising performance.

Customer-Driven Design

The second-generation Jouley incorporates features tailored to the needs of drivers and technicians alike. The new 219-inch wheelbase option enhances maneuverability for tight spaces and service bays. A 12” x 12” floor access panel provides direct access to high-voltage components, saving technicians time and reducing risks involved with handling high voltage components.

The new liquid-crystal display (LCD) digital dashboard aligns with current automotive technology, providing drivers with intuitive controls, important diagnostics and operational data at a glance. Software-based updates also make it easy to implement future improvements without hardware adjustments, allowing the bus to further evolve with technology advancements. In addition to helping drivers operate the bus more safely and efficiently, Jouley Gen 2’s technology advancements help streamline diagnostics and repairs, enabling technicians to work more efficiently to get buses back on the road.

Safe, Efficient, Effective

The second-generation Jouley leads the way with innovations designed to meet the needs of today’s schools and set new standards for tomorrow. With clean, quiet operation and significant cost savings in maintenance and energy, this electric bus is ready to support districts as they transition to sustainable, zero-emission transportation.

Production of the second-generation Jouley is already underway, delivering the latest in electric performance, serviceability and reliability for both experienced electric bus operators and those new to electric transportation.

Explore how the second-generation Jouley can transform school transportation with Thomas Built Buses.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Next-gen Jouley: The Future of Electric School Buses appeared first on School Transportation News.

Q’STRAINT, the worldwide leader in Wheelchair Passenger Safety Solutions, is synonymous with safety. Securement is one element of traveling that passengers rarely consider, simply because it’s expected. But that was not always true for mobility passengers in school buses or even public transit. For over 35 years, Q’STRAINT has developed technology that addresses the questions and concerns of securement for mobility passengers.

Today, Q’STRAINT’s trailblazing technology is used every day, all over the world and has become the gold standard in wheelchair securement; and the benefits of their most recent technologies extend to not just to passengers, but to drivers and transportation companies as well.

Q’STRAINT believes that all mobility passengers deserve access to the same level of safety as those around them. From research and development to engineering and support, Q’STRAINT provides innovative solutions that makes safety accessible. Q’STRAINT’s products have transformed the way mobility passengers travel by simplifying and speeding up the securement process, providing passenger independence and decreasing dwell times. They work on-site and hands-on with real mobility riders, drivers, maintenance directors and transit properties to improve and iterate on new products.

Q’STRAINT’s ‘promise’ is to Make Safety Accessible for All, and this promise extends into all areas of operation and influence: Quality, Testing, Standards, Training, Products, and Beyond.

But technology alone is never enough. Q’STRAINT continues to be at the forefront of defining and establishing securement regulations worldwide. They also work with global standards groups to ensure that safety becomes accessible for wheelchair passengers in every country — guaranteeing the highest levels of safety for all.

Innovative Technology: Taking the guesswork out of securement

Q’STRAINT ONE is an all-in-one wheelchair securement station that replaces the many parts and obstacles of traditional 4-point securement with a simplified single platform system.

Q’STRAINT ONE gets back to basics by making securement simple and straightforward with visible indicators, audible feedback, and push button operation, allowing operators to proceed with confidence even with even the most difficult mobility devices.

The system helps reduce liability by standardizing securement procedures and training as across fleets by having everyone follow the same process. The all-in-one design reduces the guesswork associated with properly anchoring securements into the vehicle floor, as well as alleviating concerns about missing parts and storing system components.

Finally, Q’STRAINT ONE is the only vehicle integrated wheelchair securement solution that has been fully crash tested to meet all current ADA standards. It’s a single approach to safety that makes every securement a simple process.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Q’Straint: Leading innovation appeared first on School Transportation News.

It was like a movie scene. Corrin Reynolds, transportation manager at San Jose USD in California, was chatting with a colleague at Tyler Technologies’ Connect conference when someone approached him with an idea: What if we could integrate a ride-share service with your student transportation software? Reynolds said, “Put that in my contract.”

Connecting Student Transportation Solutions

San Jose USD was already using an alternative transportation solution and Tyler’s Student Transportation software, and Reynolds immediately saw the potential of connecting those solutions to better serve students and increase efficiency. Unfortunately, their existing alternative transportation provider wasn’t interested. “They balked at the idea that we would be able to see some of the information in their system,” said Reynolds. But, to him, that information sharing was a benefit.

Connections like these are the purpose of Tyler Technologies’ Onboard Integration Platform as a Service (iPaaS) network. It’s a one-stop data exchange that uses Application Programming Interfaces (APIs) to bridge the silos of information between transportation technology providers, empowering transportation managers with more customization and flexibility to support their communities’ needs.

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To learn more about Tyler Technologies’ Onboard iPaaS and the network of integrators, register for their upcoming vendor panel discussion.

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Partners With a Shared Goal

ADROIT, an Onboard iPaaS integrator and a company with roots in special needs transportation, specializes in the ride-share style alternative transportation that San Jose USD requires to best meet the needs of its students.

“For trips where it doesn’t make sense to send a bus, such as McKinney Vento students who need to travel well outside the district or students with special needs or IEPs who don’t do well in a school bus environment, we use a car service to get those kids to and from school,” said Reynolds.

The district switched to ADROIT for alternative transportation, and they’ve started to connect it with the data from their Tyler Student Transportation software through Onboard iPaaS.

“The ADROIT drivers have the same comprehensive information our bus drivers would have, including the routes built in Student Transportation and the students’ information. And we get information back from them, such as incident reports,” he said. Sharing this information between their solutions helps the San Jose USD transportation department keep their routes efficient and their reporting up to date. But it’s only the beginning of Reynolds’ vision of what’s possible with deeper integrations.

Looking Ahead to Seamless Connections

The San Jose USD transportation department is looking forward to more data from ADROIT flowing into their Tyler Student Transportation system to help increase efficiency.

“We want to look at AVL data and the planned versus actual run times to see where we can make improvements,” Reynolds said. Centralizing this information alongside their school bus data will help the district see the full picture of their transportation operation and keep it running smoothly.

Reynolds is also eager to see ADROIT’s data in the district’s Student Transportation software to improve transparency. “We’re working toward having information from their drivers import into our GPS system so we can see where the vehicle is, make sure they’re going where they need to go, and getting there on time.”

As the integrations progress, the students’ information and assigned runs will match up seamlessly to provide real-time updates on student pick-ups and drop-offs. “That’s the benefit I saw right away when I first heard the idea,” he said. “I want to be able to track our kids and take care of our kids. That’s what we’re here for.”

To learn more about Tyler’s Onboard iPaaS and the network of integrators, register for their upcoming virtual panel discussion.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post How A California District Integrates Alternative Transportation to Serve Every Student appeared first on School Transportation News.

White Township Consolidated School District, a rural pre-K through 8th-grade school district located in Belvidere, New Jersey, a small town dating back to 1825 with a current population of 2,532.

The district has long grappled with the challenges of managing transportation across a geographically expansive and sparsely populated district. With approximately 400 students, the school requires efficient systems to ensure that every child is safely transported to and from school.

Most students are transported because the roads are too dangerous for walkers.

“They can’t walk to our school and usually all our buses need to pick them up door side,” said Ingrid Scott, the district’s transportation coordinator.

Recently, the district upgraded their routing solution to Transfinder’s award-winning Routefinder PLUS solution. Scott, who’s been in her position since 2018, describes the move to Routefinder PLUS as being transformative for the district’s transportation management noting how user-friendly PLUS is.

Adapting Technology for Rural Needs

In a district characterized by winding roads and dispersed households, transportation logistics are particularly demanding. Many students live in areas without precise address points, making it difficult to accurately place them on bus routes. Prior to the move to Routefinder PLUS, Scott relied heavily on manual adjustments, often cross-referencing maps to pinpoint student locations.

Going with Routefinder PLUS introduced new mapping tools that significantly enhanced the accuracy and efficiency of route planning. PLUS, with new maps, made all the difference. The upgraded system has streamlined the process, reducing the reliance on manual corrections.

Streamlining Processes with Routefinder PLUS

One of the most notable strengths of Routefinder PLUS has been the system’s ability to handle student transitions seamlessly. When 8th graders rollover to Belvidere High School, located in a neighboring town about five miles away, they are easily assigned to new routes.

“I didn’t have to redo stuff, which was a big help,” Scott said. “They show up on the high school buses as long as they’re geocoded in the right spot,” Scott noted. This automation saves valuable time and ensures greater accuracy, particularly during the busy school opening season.

“Everything worked great,” Scott said, regarding using PLUS for the first time at the start of the school year. “I had a smooth opening. Everything worked well.”

The enhanced functionality of Routefinder PLUS has also reduced manual labor in other areas. Previously, Scott would send parents postcards with their children’s bus stop and pickup times—a process that was both time-consuming and prone to delays. Now, she can email this information in a matter of seconds. “It was probably a three-second task to let them all know what their bus time was for their child,” Scott said. “It was great.”

Overcoming Initial Hesitations

Although the migration to Routefinder PLUS was initially daunting, the transition was well-supported by the company’s customer service and training resources. Scott described the training sessions as thorough and easy to follow, with the added benefit of recorded sessions for future reference. “I was scared to death when I first did it,” she admitted, but praised the support she received throughout the process.

For districts considering a similar upgrade, Scott advises against delaying the decision. “It was a great transition,” she said. “I probably should have done it sooner.”

Simplifying State Reporting (DRTRS)

In New Jersey, school districts are required to submit detailed transportation data for state reporting, the District Report of Transported Resident Students, known simply as DRTRS. It is a critical report for receiving state aid.

“We can’t have mistakes,” she said. Scott said the migration to Routefinder PLUS has made the DRTRS process significantly more efficient for White Township Consolidated School District.

“Transfinder knows all the information that’s required for the report,” Scott explained. “Transfinder’s been doing this for a long time, so they know.” By ensuring that the necessary data is correctly entered into the system, Scott can generate the required reports with just the touch of a button. This automation has eliminated much of the manual data entry previously required, allowing Scott to focus on other responsibilities.

Supporting a Multi-Role Administrator

Scott’s role extends far beyond transportation management. As the superintendent’s secretary, she juggles numerous administrative tasks, leaving little time for extensive system management. The simplicity and efficiency of Routefinder PLUS have been essential in enabling her to manage transportation effectively while balancing her other duties.

The district also benefits from the collaborative approach between Scott and their contracted bus company. Once routes are created, the company reviews them and provides feedback based on their on-the-ground knowledge, ensuring optimal routes for safety and efficiency.

The Rural Advantage

White Township Consolidated School District’s rural setting presents unique challenges, from long bus routes to winding, narrow roads. Transfinder’s Routefinder PLUS has proven to be a critical tool in addressing these challenges, particularly with features that prevent students from having to cross dangerous roads.

By ensuring door-side pickups and accommodating the region’s topography, the system enhances safety while maintaining efficiency. “Some of our roads are curvy, and you can’t see,” Scott explained. “To have somebody crossing is sometimes dangerous, especially for the little kids.”

Looking Ahead

With a successful migration behind her and a smooth school opening in place, Scott is optimistic about the future of transportation management in her district. While she acknowledges that there is always room for improvement, she is confident in the tools and support provided by Transfinder.

For other districts considering the transition to Transfinder’s Routefinder PLUS, Scott’s experience serves as a compelling case study.

“I was scared to death when I first did it,” she said. Then, when attending her trainings, her comfort level increased. “It was wonderful. Everyone has been so helpful.”

Scott raved about the support and training she has received.

“It was a great transition,” she said. “It’s totally worth my not having to spend as much time on certain things. The sooner you make the move, the sooner you’ll see the benefits.”

Learn more at transfinder.com.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Rural NJ School District Leverages Transfinder Technology for Efficiency appeared first on School Transportation News.

Josh Nease never imagined that pen and paper could feel like an artifact of the past, but in his 24th year in transportation, it did.

During his career in transportation, he would go through “a lot of forms, one at a time” and receive “a lot of input from the drivers,” he recalled.

“They would sit down with us and go over their routes and we’d make adjustments,” Nease said.

For years, it worked well enough, but “well enough” had begun to fray at the edges.

This year marked a turning point at Pleasant Local School District: a bold leap from analog to digital. A new routing software – something the district had flirted with for years but never quite embraced—was now fully implemented.

Transfinder’s award-winning Routefinder PLUS has been a game changer.

Pleasant Local School District is located in Marion, Ohio, a city of about 36,000 located about 50 miles north of Columbus. The district has 1,300 students and transports 700 of them via a two-tier system. Nease had inherited the role of Transportation Supervisor from Tom Haley, his predecessor of 15 years. It was Haley who had planted the seeds of change.

“We’d been talking about doing something like this for two or three years,” Nease said. “We just couldn’t find something that was really the right fit for what we needed that we could afford in our budget.”

It wasn’t until a new superintendent, Tom McDonald, entered the scene that those seeds began to sprout. McDonald, who had come from a larger district equipped with routing software, quickly recognized inefficiencies. Personally overhearing dispatchers and staff converse over the radio to determine routes and stops for students, McDonald was even more on board to find a software solution.

The district looked at three or so companies before deciding Transfinder was the best choice.

“The others didn’t seem to flow,” Nease said. “The ease of use just didn’t seem to be there.” Helping to confirm the decision was the fact that several neighboring districts were happy Transfinder clients.

By the time Nease officially took the reins, the plan was already in motion. Last year his team spent time training, building, and beta-testing Transfinder’s award-winning Routefinder PLUS routing system. Now, for the first time, they had a tool that could streamline transportation for the district’s 1,300 students, about 700 of whom relied on the buses daily.

Beyond Routefinder PLUS, the district added Transfinder’s award-winning Stopfinder parent app and Viewfinder, a tool to monitor day-to-day operations and access student ridership information, such as student bus information.

As Nease settled into the new system, the changes were immediate. The 2024-2025 school year was the first school year utilizing the Transfinder technology.

“It’s given the buildings easier access to things. They’re not constantly calling over to the garage for bus stop information,” he said. “The secretaries can get on and look at it. It’s been very, very helpful.”

Routefinder PLUS led to one smoothest openings in recent memory.

“It’s just made things run a lot smoother than they did in the past,” Nease said.

What made this school year’s opening so smooth? Learn more here. 

 

The post Routes of Change – Ohio District Travels on the Safe Side with Transfinder appeared first on School Transportation News.

Complexity is the name of the game for any school transportation operation, and challenges are compounded for districts with student ridership in the thousands.

At West Ada School District in Idaho, Transportation Liaison RD Huntley supports the transportation of 12,500 students every school day. When asked to pinpoint the difference between the challenges faced by small and large districts, Huntley said: “The simple answer is volume. More students require greater coordination between management, drivers, administration, and technology.”

Serving a larger number of students well requires more resources, including people, vehicles, and technology. Tyler Technologies’ all-in-one student transportation solutions help large districts, including West Ada SD, to connect their transportation resources and processes.

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To learn more about Tyler Technologies’ Student Transportation software and tools that help streamline the complexities of large transportation operations, watch their Student Transportation for Large Districts webinar.

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To meet the challenges large school districts face — and empower the people who make those bus trips run smoothly — there are 5 key roles technology can play in supporting transportation operations.

1. Ensuring Every Student’s Needs Are Met, Every Day

Picture a typical day in a large transportation operation: routers constantly creating routes, dispatchers making real-time adjustments, and drivers navigating their assigned runs. With so many moving parts, how do you ensure every student’s unique needs are communicated and met seamlessly? In this dynamic environment, ensuring no detail is overlooked is crucial to delivering safe and reliable service for every child.

Huntley and the West Ada transportation department use Tyler Technologies’ Student Transportation software and Tyler Drive onboard tablets to help them stay on top of every detail.

“I cannot over-emphasize the value of the software and tablet integration,” Huntley said. “The software allows unlimited users, putting a wealth of information in the hands of district personnel and school administration, including bus stop information, vehicle tracking, and student ridership.”

The system acts as a safety net, providing real-time alerts and safeguards throughout the operational workflow.

For instance, consider the critical need for a wheelchair lift on a specific bus. If a new route is created without ensuring the assigned vehicle has the proper equipment, a student relying on that lift could face significant disruption in their day, potentially missing class or essential services. By integrating safeguards, like the instant alerts in Student Transportation routing software, these crucial details are flagged before they become issues.

A missed accommodation like this doesn’t just inconvenience a student—it can negatively impact their entire educational experience. By proactively addressing such needs, we can help ensure no student is left behind due to logistical oversight. The seamless flow of critical student information, from the router at the software level to Tyler Drive for the driver, is invaluable in making sure every need is met and every student receives the service they are entitled to.

These proactive safeguards are built to ensure that no matter who is making a change, every staff member is aware and responsive to the unique needs of the students. This comprehensive approach gives large operations the tools to help them provide the highest level of service and safety every day.

2. Streamlining Communication with Families and Staff

In large transportation operations, changes are inevitable — from driver switches to bus reroutes. Keeping everyone informed, especially parents and guardians, can be a challenge. Tyler Technologies makes communication seamless, eliminating the extra steps typically involved in updating families.

Huntley said, “The use of My Ride K-12 at West Ada School District has made communication with parents simple and effective. Parents can observe the expected arrival of their bus, be notified when their student gets on or off, and receive messages from dispatch for any changes that may occur.”

When working with a large staff and complex operation, having a solution that streamlines processes without adding extra work is crucial. Tyler Technologies’ platform not only simplifies internal communication, but also provides transparency and peace of mind for families, ensuring everyone is quickly and accurately informed. “Communicating with families through My Ride K-12 has dramatically reduced incoming phone communications and given parents stronger confidence in our transportation services,” Huntley said.

3. Informing Decisions and Achieving Compliance With Robust Reporting

For transportation directors managing large operations, it’s crucial to simultaneously evaluate daily performance, ensure compliance, and maximize funding opportunities. Tyler Technologies’ software provides robust and accurate reporting tools that cover all aspects of transportation management.

“The reporting capabilities of Tyler’s software are instrumental in evaluating on-time performance, RFID usage, and required information for state reports. If you need information, the system can provide it,” Huntley said. Directors can also evaluate bus stops, route efficiency, driver performance, and student safety, gaining detailed insights to make informed decisions quickly.

Additionally, the software offers specialized reports to simplify the process of meeting state annual reporting requirements and filing for Medicaid reimbursements. Tyler’s system ensures that all necessary data is accurately tracked, recorded, and formatted for easy submission, reducing administrative burden and improving the chances of reimbursement. With precise, real-time data at their fingertips, transportation leaders can confidently manage compliance, secure funding, and continually enhance their operations.

4. Integrating Alternative Transportation Solutions

Often, transporting more students also means offering more transportation options. Large districts might transport students to special programs and magnet schools, coordinate their routes with public transportation, and serve more students with special needs or those who are protected under the McKinney-Vento Act. To provide these options and serve all their students’ needs, large districts often work with transportation contractors or third-party vendors for services including alternative transportation, RFID cards, and dispatch.

For example, districts serving a large number of students with special needs or Individualized Education Program (IEPs) might leverage a ride-share style alternative transportation vendor to provide a safe and comfortable experience for students that struggle in a typical school bus environment. But it’s important for the transportation department to keep track of students using those alternative transportation methods just as they do for students riding their own buses. Data integration between a district’s student transportation software and other transportation technology partners is critical to ensuring student safety, clear communication, and operational efficiency.

Tyler connects these solutions through Onboard Integration Platform as a Service (iPaaS), a one-stop data exchange that uses Application Programming Interfaces (APIs) to bridge the silos of information between transportation technology providers to empower transportation leaders with more customization and flexibility to support their students. With a growing network of integrators, Onboard iPaaS securely joins transportation applications together to maximize the value of the data already being generated by the tools large districts use every day.

5. Supporting Transportation Staff

In 2021, West Ada School District saw a sharp decline in student ridership — dropping from 13,000 to 8,500. Contributing factors ranged from the impact of COVID-19 and driver shortages to inefficient routing and low parent confidence.

“The district’s decision to bring in Tyler’s Student Transportation software, Tyler Drive tablets, RFID readers, and student cards, along with returning customer service and routing to the district, has resulted in an upward trend with ridership,” said Huntley.

By providing their transportation staff with powerful and connected tools, West Ada SD rebuilt their operation. At 12,500 today, ridership has nearly returned to pre-pandemic numbers.

“The difference is the efficiency of the routes, driver confidence, and parents being supplied critical information to satisfy their previous concerns. This all could not be possible without our Tyler Student Transportation software,” said Huntley.

The driver shortage has impacted districts of all sizes, but every driver counts even more so when there are more students to transport. With chronic absenteeism on the rise, increasing ridership is not just a logistical challenge but a critical solution to getting students back to school consistently.

Reliable transportation can play a pivotal role in reducing absenteeism, ensuring students have access to the education they need. As we work to optimize routes and address the shortage, we must also focus on maximizing ridership, making every bus and every driver even more essential to the success of the entire system.

Tyler Drive tablets can help districts recruit and retain drivers by helping them feel supported. For example, drivers at West Ada SD feel confident taking on any route when their bus is equipped with Tyler Drive.

“The tablets with real-time navigation have revolutionized the insecurities usually affiliated with driving in unknown areas and the distraction of paper route sheets,” said Huntley. For new drivers, substitutes, and even seasoned drivers on an unfamiliar route, Tyler Drive empowers driver confidence and supports more efficient routing.

Bus drivers at West Ada SD are also supported with Tyler’s advanced solutions, which are designed to meet the complex needs of large districts. For example, the district uses Advanced Activity Trips to plan, execute, and invoice a trip from start to finish. And the user interface is easy for their drivers to pick up.

“Since it mirrors the routing software, drivers do not need to learn a separate system to successfully operate a trip,” said Huntley. These solutions help set drivers up for success, giving them tools to complete their routes safely and efficiently.

Tyler’s Suite of Integrated Student Transportation Tools

The data that supports school transportation operations is complex, and connecting all the technology districts use can be cumbersome. To help transportation departments put the pieces together, Tyler Technologies’ Student Transportation solutions offer a one-stop shop for everything from routing, fleet maintenance, and activity trips to parent communication, GPS, and telematics.

And when your students require more specific or custom solutions to meet their needs, Tyler is committed to supporting integrations with your other transportation technology vendors through the Onboard iPaaS network.

To learn more about how Tyler’s integrated software and seamless connections can support your large transportation operations, register for their upcoming webinar.

The post 5 Ways Large Districts Can Improve Transportation Operations with Technology appeared first on School Transportation News.