SCHENACTADY, N.Y. – The deadline to enroll in the Top Transportation Teams program ends on Friday at midnight ET. The Top Transportation Teams awards program, now in its third year, aims a much-deserved spotlight on the best school transportation providers in North America.

Launched in 2023 by Transfinder Corp., the leader in school transportation logistics and hardware, is designed to provide recognition to unsung heroes in the school transportation industry and provide tools for districts to improve their operations by learning from others.

For the past two years, winners have been divided into two categories: Districts or contractors with more than 100 employees and districts and contractors with 100 or fewer employees. In 2024, the Top Vote-Getter was recognized as well as an Honorable Mention.

Teams enroll in the program by visiting TopTransportationTeams.com. From there they will upload their team’s email addresses. Team members will then receive anonymous surveys, answering a variety of questions about their department, such as: Morale within the department, leadership, safety and benefits. Team members are comprised of transportation supervisors and directors, routers, dispatchers, drivers and others considered core to the transportation department.

The winners will be selected solely on the responses to these anonymous surveys.

“This program has surpassed my expectations. To hear the stories about how teams came together to compete for this award has been inspiring to me and so many,” said Antonio Civitella, President and CEO of Transfinder. “It has also been rewarding to hear how communities have recognized the winners. That was the sole purpose behind the program, to recognize those who often go unnoticed.”

Each winner will be highlighted in news releases, social media posts and webinars. Representatives from each of the winning teams will be featured on a leadership panel discussion on Transfinder’s award-winning Best Practices webinar series to discuss what makes a Top Transportation Team.

Visit TopTransportationTeams.com to read about the past winners.

About Transfinder:
Founded in 1988 and headquartered in Schenectady, New York, Transfinder is a national leader in intelligent transportation systems, providing transportation management systems and services to municipalities, school districts adult care facilities and police department. Transfinder award-winning technology routes one in three students in North America. The company is one of the fastest growing companies in New York’s Capital Region, according to the Albany Business Review. At one point, Transfinder landed on Inc. magazine’s fastest-growing private companies list for 12 years. Transfinder has offices in Austin, Texas, as well as China and India. The software and hardware company has repeatedly been named a Best Place to Work, a Top Workplace and Best Company to Work for in New York State. For more information, visit www.transfinder.com.

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When Laura Neiswonger stepped into her role as transportation director at Redbank Valley School District less than a year ago, she was handed a complex system with a fast-approaching deadline.

Officially assuming the role in May 2023, just a few months before the new school began, she needed to make critical decisions fast—and she turned to Transfinder to help reinvent how transportation operates in the rural western Pennsylvania district.

“I got my access to Transfinder on Aug. 1,” Neiswonger said, “and school started Aug. 21 and we were fully implemented by that time.”

With more than 1,000 students to manage, including those in non-public schools, Neiswonger needed a tool that could give her better control over her entire transportation operation. She was not satisfied with the district’s existing transportation product – “It was pretty cumbersome” – and began asking neighboring Pennsylvania districts about the solutions they used.

At the same time, Neiswonger would speak to other vendors in the school transportation space. The one common theme was each vendor trying to tear down Transfinder. It was a turnoff.

“I said, ‘I want you to tell me why I should use you? What do you have to offer?’” Neiswonger said. Instead, other companies “kept putting down Transfinder. In my mind, that was a negative approach and I kind of stopped [one representative] in the middle of a sentence. I’m here to ask what you are and that basically ended the conversation because she had nothing else to say.”

With Transfinder it was a different story. First, after attending a Pennsylvania Association of School Business Officials (PASBO) conference, she kept hearing positive things about Transfinder from attendees. Transfinder kept coming up during training sessions at the PASBO conference.

On her first day back at the office she told her superintendent and business manager it would be a good idea to see a Transfinder demo. Next thing she knew, a Transfinder sales representative was calling her.

“And that’s where it all began. Transfinder did a much better job at portraying what they had to offer without putting down any other company,” she said.

Neiswonger liked what she heard and saw from Transfinder.

“It just blew my mind. It is easy and intuitive,” she said. “And the fact that I was able to implement it in just three weeks goes to show you just how amazing Transfinder is.”

She quickly moved from exploration to acting decisively.

Redbank Valley, with its 44 vehicles and 89 routes, covers a large, rural area. The routing complexities range from geocoding unmapped rural students to navigating unpredictable infrastructure delays like bridge closures.

“At the beginning of the year we had several bridge projects within the district that caused significant delays to morning and afternoon traffic,” she said. “Once these bridge projects are over, we’ll be able to shave five to 10 minutes off these routes.”

Neiswonger leans heavily on the award-winning Routefinder PLUS to overcome these hurdles.

“Everything is going great,” she said.

For example, setting up nightly and midday imports from the district’s student information system allows for near real-time updates to routing assignments. Having a scheduled midday import has been a game changer.

“It automatically pulls from my SIS into Routefinder PLUS and that allows me to make changes in the afternoon,” she said.

Routefinder PLUS also helps her address any concerns in her district. For example, one parent of a special needs student who had insisted his child’s bus ride was an hour and 20 minutes was able to see his child’s time on the bus was not that long.

One of the standout aspects of Transfinder’s suite for Neiswonger is Viewfinder, which provides visibility to administrators and secretaries across all buildings. It’s been especially helpful in those chaotic first weeks of school.

“The whole first week of school there were only two missed buses the first week. With 1,000 students transported, I call that a win.”

Viewfinder also revealed gaps in previous processes—like the case of a student who had been riding the wrong bus for two years without anyone noticing.

With Viewfinder, the secretary could see the discrepancy. It turned out the family had moved and never told the school, and the bus driver just kept doing what they’d always done,

“Drivers tend to do what they want because they’ve been doing it forever,” she said. Neiswonger explained. This tool helped everyone get back on track.

And when Neiswonger was away at a conference, she used Viewfinder to print ridership reports for the secretaries for quick reference as a backup.

Meanwhile, Stopfinder, launched mid-year as a soft rollout, is proving to be another essential resource for the community, letting parents know bus stop information as well as information on a bus run.

One day when Neiswonger was supposed to be off, she started getting calls about a road closure. From home she was above to divert buses and notify parents that their children would be arriving home late.

“It’s been really nice to have that tool,” she said. “When a bus is delayed for any reason, I can push out notifications.” Neiswonger also likes the feedback she receives with two-way communication. “I get messages from parents letting me know so-and-so is not going to ride this week, you don’t have to stop at my house.”

Stopfinder is expected to play a starring role this summer when Neiswonger sends out bus assignments. Rather than fielding hundreds of calls, she plans to direct parents to the app.

Neiswonger said she is pleased with the innovative technology Transfinder has created and happy with the support the company provides.

“Anytime I needed anything I was getting a call in minutes,” she said. “If I need something, I’ll call and someone will pick up the phone.”

It’s why she is quick to add: “I’m a big fan of Transfinder.”

To learn more about Routefinder PLUS or Transfinder’s suite of solutions, visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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When East Noble School District’s transportation operation needed to make security updates, the district found itself in urgent need to move to Transfinder’s cloud-based Routefinder PLUS platform.

The move to PLUS was a game-changer for the Kendallville, Ind. District that serves some 4,000 students. Josh Buhro, the Kendallville, Ind district’s transportation director, set out to not only restore the district’s transportation operation but also significantly enhance its efficiency.

He accomplished both by implementing Transfinder’s Routefinder PLUS routing solution.

“We jumped in full steam ahead,” Buhro said.

A History of Transportation Technology at East Noble

Buhro has been in transportation for nearly a decade. When he first joined East Noble, the district was using (another company), a routing software he described as clunky and not user-friendly. Looking for an upgrade, East Noble had switched to Transfinder’s Routefinder Pro solution five years ago, which had been recommended by neighboring districts.

Then in 2024, the district moved to the award-winning Routefinder PLUS.

“There are districts around us who had moved to PLUS and had nothing but good things to say,” Buhro recalled. “They were implementing is and moving forward and I was maybe a little stubborn.”

He added, it was more of an “if it’s not broke, don’t fix it kind of thing. But looking back, I was scared of stuff. I shouldn’t have been scared. Ultimately, I think we’re in a better place now.”

During the move to Routefinder PLUS, Buhro and his team, including a newly hired transportation secretary who attended Transfinder University Livestream. This training proved invaluable, allowing them to quickly adapt to the new platform. The secretary, with no prior experience with Transfinder’s solutions, found PLUS to be highly intuitive, taking to it “like a fish to water,” Buhro said. “They said, ‘Josh, don’t be scared of it!’”

The Advantages of PLUS

One of the biggest surprises for Buhro and his team was how seamlessly PLUS integrated with other Transfinder tools the district uses, such as Tripfinder, the district’s field trip management solution, and Viewfinder, a solution that provides an overview of the district’s operation and student rider data.

“We love Tripfinder,” he said. “It allows us to manage our buses, our resources and our drivers. We’ve got some custom reports set up. Quite frankly, I don’t know how we would manage our extracurricular activity trips without the use of Tripfinder. It cuts out so much of that cumbersome sort of communication piece that used to have to take place by phone or email,” Buhro said.

He noted that one morning he had 36 extracurricular and field trips requests that he was able to quickly assign.

“It does it all for us, other than drive the bus,” Buhro said, “and that’s the part that’s easy for us to manage.”

Regarding the PLUS platform, Buhro described it as more user-friendly, efficient and responsive. He highlighted:

• Ease of Use: Editing routes is easy. PLUS allows for simple, drag-and-drop modifications. “You just right-click and edit,” Buhro noted, highlighting how much more intuitive the system is.
• Streamlined Communication: Tripfinder revolutionized how East Noble manages field trips, athletics and extracurricular activities. Requests are processed digitally, eliminating the cumbersome back-and-forth that used to take place via phone and email.
• Transfinder Community: The online Transfinder Community portal provides a wealth of resources, including video tutorials and guides, which allows Buhro and his team to troubleshoot issues independently. “Anytime we’ve got a question, that’s the first place we go and there are usually videos in the library or trainings that have been done. Rarely, if ever, do we actually reach out to support.”
• Enhanced Support: When direct support is needed, Transfinder’s response times were “obscenely fast,” often returning calls within minutes.

Buhro said the Transfinder team understands the need for speedy response times.

“Even three days before school started they need it was critical for us to have things up and running,” he said. ‘They put in the time to help us make things happen. We’re very grateful for all that support and input.”

A New Era for East Noble’s Transportation

In a district serving multiple schools, including a high school, middle school and five elementary schools, an efficient transportation system is crucial. The ability to quickly assign drivers, manage routes, and coordinate field trips is no small feat.

Thanks to Transfinder’s PLUS platform, East Noble has improved its transportation operation. What began as an urgent need has ultimately led to a stronger, more resilient system that better serves students, staff and the community.

“There are so many pieces of it that are just intuitive,” Buhro said.

As Buhro reflected on the transition, he expressed gratitude for the support and partnership from Transfinder. “We were very fortunate with the trainer we were assigned. They let us work at our own pace and answered every question we had.”

With a solid foundation in place and considering new tools in the future, East Noble School District is well-positioned for what’s around the bend.

Future Plans with Transfinder

With the great results from the move to PLUS, East Noble is now exploring additional Transfinder tools, such as the driver app Wayfinder, which offers turn-by-turn navigation and attendance, and the parent app Stopfinder, which provides information on bus location and two-way communication between parents and the transportation department. These tools could further assist the transportation operation in dealing with issues such as substitute drivers and last-minute route changes.

“Based on the success with that [PLUS] implementation, that’s what’s been the impetus for us to investigate Wayfinder and Stopfinder solutions for turn-by-turn directions and fleet tracking,” Buhro said.

Buhro emphasized the importance of ensuring these tools integrate smoothly with their existing processes.

“I need to make sure it’ll do everything we’re doing now—and do it better,” he said.

Buhro said he knows the Transfinder team will be there to help along the way.

“You guys did a beautiful job of easing concerns and getting us rolling with the new stuff,” he said.

To learn more about Routefinder PLUS or Transfinder’s suite of solutions, visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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CONCORD, N.C. – A lunch and learn session shared Transfinder’s integrated software and hardware tools and resources to help transportation departments efficiently deal with both daily routines and intermittent challenges.

Zachary Moren, manager of enablement and engineering for session sponsor Transfinder, noted that technology isn’t a magical solution apart from careful integration, process and workflows. “Our company helps one in three students get to school safer every day,” he stated.

He shared that Transfinder focuses on a unified platform and instantaneous information updates. This, he said helps districts serve their stakeholders — families and district administration — in a more efficient way.

The process begins with onboarding student registrations, which he said he’s seen starts with Google forms at many districts. Transfinder’s integrated registration process allows parental input, feeds the information into a student record, and adds it into the routing software, if applicable.

The anchor of it all is a robust routing application, which for Transfinder is its Routefinder Plus. Moren explained that marrying this with bus GPS and student ridership data tightens things up and builds trust in the system. That information can then be confidently shared through parent apps to reduce calls to the office.

For their part, parent apps should be more than a GPS bus tracker, Moren said. They should provide transparent information on their child’s journey to and from school every day.

School bus driver input is a crucial piece of the puzzle, Moren declared. To eliminate handwritten notes on route sheets, automatically updating data accessed via tablets helps make drivers’ jobs easier and improve on-time performance. Tablets also allow drivers to easily create alerts on road hazards or routing errors.

Moren said he’s seen many districts start implementing student ridership data on special needs buses before rolling it out fleet-wide. They may first implement manual student check-in before RFID cards. Either way, he said, with Transfinder, this information is instantly shared with district administrators who can give parents answers on student location.

“Worse than sharing no information is sharing bad information,” he remarked.

When a bus breaks down, Moren said, dispatch can use Transfinder software to see exactly who is on the bus at the time and send notifications to impacted families.

For bus or driver replacements, he said Transfinder’s integrated resource substitution systems tie bus inspections to parent apps for more accurate information on things like bus numbers, also eliminating the need for staff to enter data twice.

Moren noted that field trips and fleet maintenance are other areas he’s observing which districts want to bring together into the larger technology stack to improve information sharing and resource utilization.

With data dashboards being important to transportation departments to share with district administration, Moren confirmed that Transfinder’s platform allows customizable comparisons and analysis to be made.

Related: Transfinder Scores Hat Trick with STN EXPO Innovation Choice Awards
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Related: WATCH: STN EXPO Reno 2024 Live Stream – Top Transportation Teams
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He shared the story of Springfield Public Schools in Oregon, which had to fire 11 drivers and still cover all 55 routes. Staff used Transfinder’s Trip Absorption feature to consolidate routes and less than a week later sent updated information to parents.

Bo Bowman, the new transportation director for Benton Community Schools in Indiana, said he wouldn’t have been able to open the 2024-2025 school year without Transfinder. Instead of making 1,100 phone calls, he pushed relevant information out to parents via the app.

Sharing accurate information builds trust with parents while inaccurate information negatively affects that trust, Moren noted. School bus drivers should also be able to safely be rerouted back on track after a wrong turn or road obstruction. Laramie County School District #1 in Wyoming uses parent app Stopfinder paired with driver app Wayfinder to help solve these issues.

Customer service is crucial as well. “Technology [implementation] is a partnership with a company that is either able to be there for you or not,” Moren noted.

During the Q&A portion of the session, Moren clarified that Transfinder’s tablets aren’t required for use of its bus inspection software Servicefinder, which can be accessed via a QR code scanned by a driver’s personal cellphone or other device.

Transfinder’s systems can accommodate split custody or other multiple-home family situations, he confirmed.

Scenario-based routing is available so distinctions can be made for am vs. pm routes, yellow buses vs. activity buses, areas that can flood, and more. Moren established that zones and reports can be set up to track buses that are driven into places they are not supposed to go.

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Photos by Vince Rios Creative

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Weld County RE-3J School District in Colorado has been actively enhancing their transportation services to ensure safety, efficiency and reliability for their students. A significant aspect of this improvement involves the adoption of advanced routing and transportation management solutions provided by Transfinder, the leader in the industry.

Implementing Advanced Routing Solutions

Leading the effort is Nate Forbes, the transportation supervisor who has been with the district five years, following 16 years as a dispatch supervisor at UPS. Forbes, who’d worked overnights at UPS, made the move to school transportation so he could spend more time with his children.

Weld County RE-3J is one of the largest school districts in the state geographically, located in the largest county in the state, just 35 miles northeast of Denver. Transportation covers about 500 square miles and Forbes’ team transports 1,050 students on 14 large buses and three smaller buses.

Forbes’ move to school transportation was far from smooth.

“It was a mess of a department,” Forbes said. He wasn’t pleased with the transportation software the district was using.

At UPS, he was used to dispatching 75 drivers delivering 24,000 packages a day. When he logged into the product the Weld County district was using, it was sluggish.

“I couldn’t do it,” he said. “It was slow. The technology just wasn’t there. It took so long to zoom in on a map, to move a kid and route a kid or route that bus. I mean, it was taking me days to do what should have taken 10 to 15 minutes.”

That set him on his own journey about two years ago to find something better. He watched webinars, did some trainings, heard sales pitches, spoke with others in the industry. In total, he looked at five different companies and their products.

When he saw Transfinder’s award-winning Routefinder PLUS technology in action. One demonstration showed all the functions he was trying to do with his legacy product but couldn’t.

“You could grab a group of kids in a geographical area and it automatically routed them. You weren’t having to pick each individual student,” he said. “It was, in my opinion, very, very user friendly.”

The pieces of the puzzle then began to come together.

Standout

Asked what made Transfinder stand out from the pack, Forbes talked about the Transfinder sales team that was also “user” friendly. He didn’t feel the pressure that other companies he was dealing with were applying by overloading his inbox.

“I get turned off by that,” he said. And what Transfinder was providing was better than what he was seeing. After speaking to colleagues in the industry, reading online reviews and watching videos, it became apparent that Transfinder’s advanced routing technology was significantly better than the others.

“Just looking at map routing students, it’s just super easy,” he said. “I had a driver come in on a Wednesday and tell me that his last day was on Thursday. I cut out the route and moved those kids around and made sure parents were communicated with.” He was out of town and checked in with his team who confirmed things went smoothly.

Last year, when he hired a new secretary, Ashley Diller, he found himself out of the office during her first two weeks on the job. He encouraged Diller to look at the Transfinder Community site, to look at Routefinder 101. Between the great DIY tools in Community and the intuitiveness of PLUS, Forbes said she picked it up very quickly and could be a backup router when he wasn’t available.

The Need for Responsiveness

After turning to Routefinder PLUS, Forbes set his sights on Transfinder’s other award-winning solutions, the driver app Wayfinder and parent app Stopfinder.

“I just got everything I could get,” he said.

His previous experience with a different vendor was not so positive. “The customer service was horrible” at the district’s previous vendor, he said. On top of that, the product wasn’t reliable. Not helping things was the vendor’s constant employee turnover.

“I’d be talking to this guy and then two weeks later it’s this guy and it was just constant movement within their company. They weren’t very quick and responsive.”

He said in some cases it would take as many as eight business days before getting a call back from a previous vendor.

“When it’s a technical issue that’s too long,” he said.

Forbes said he needs responsiveness as he deals with challenges within the district. He said that, for a period of time, the district experienced dwindling enrollment but there are pockets in the district that are growing.

“That’s probably our biggest challenge,” he said.

When changing or consolidating routes, using Stopfinder to communicate with parents is extremely helpful and his staff loves the solution.

Stopfinder ‘Super Easy’ To Use

“They said, ‘This is super easy, especially with Stopfinder,’” he said, referring to informing parents of route changes. “We really have pushed that this year. They’re like, ‘This is super nice, seeing where the buses are at and getting the notifications.’”

The way to get more buy-in on the parent app was informing parents that they could find their student’s routing information through Stopfinder. He said the district constantly promoted this with parents in various communications.

“They would call the office and we would not give them their student riding information until they downloaded the app,” Forbes said. “We spent a lot of time on the phone and walking people though it. But in the long run it has made it so much better.” He estimates about 90 percent of parents are now using the app.

Forbes said Stopfinder has been a huge help keeping parents informed.

“We had a pretty big construction project that was supposed to be done in the middle of July and it didn’t wrap up until the end of September. Our buses were running late because there was no way to go,” Forbes said. “So I just sent out a quick notification saying we’re going to pick up 10 minutes early at magnet stops (subdivisions). I can see who’s reading it. I love that ability.”

He sent the notifications only to the families impacted by the construction rather than blasting to an entire route.

“Parents will tell you that they didn’t see anything and I can say, ‘You opened it at this time,’” Forbes said. “You opened it. If you didn’t read it, that’s on you.”

Parents are also good at providing feedback through the app, though sometimes, they tell him more than he needs to know.

“I think when I roll it out next year I’ll put a blurb in there saying you do not need to let me know little Johnny’s going to be out sick next Tuesday,’ Forbes said.

Viewfinder a time-saver

The district also has Viewfinder, which gives a customizable view of a district’s transportation operation. It also provides reader-only student ridership information to unlimited users, which district personnel can access to answer parent questions.

“I like it. We have a few of our secretaries who are very proficient in it and can go in and see what they need to see,” he said. “It’s saved quite a few phone calls on my end.”

Customer service

After dealing with subpar customer service from other vendors, Forbes has been amazed by the white-glove treatment he receives from Transfinder.

“The training was outstanding,” he said. “I was very, very surprised with the training. It was very, very good, very detailed. And when I had a question, even after the training, I could email the trainer and they were very responsive, very quickly.”

He said the trainer knew how to put him at ease at a stressful time planning for the new school year. He hit a “wrong” button and thought he lost two to three weeks’ worth of work just days before school starting.

“I had a moment where I thought I was going to cry. I’d panicked a little bit,” he said, laughing. “The trainer said, ‘Calm down. It’s archived.”

She brought up everything where they’d just left off. And when he has a question, he still gets responses quickly and Transfinder team members will hop on a call to walk him through something.

“My experience has been great,” he said. “I don’t know if there’s anything I would even suggest changing. It’s worked out well.”

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Routefinder PLUS, Stopfinder Key Pieces of Puzzle for Colorado District appeared first on School Transportation News.

Hunter Eddy’s decade-long career in transportation reflects a profound commitment to improving mobility systems for communities. His journey began nearly 12 years ago as a driver for Green Mountain Transit (GMT) before advancing to supervisory roles and ultimately becoming a training supervisor.

After 10 years at GMT, Eddy transitioned to serving as Director of Transportation at Essex Westford School District in Essex, Vt. His career trajectory highlights a dedication to understanding and optimizing transportation systems to better serve communities.

In Transfinder he found a similarly dedicated partner passionate about improving the transportation of students and putting parents’ and transportation leaders’ minds at ease.

Building Expertise in Transportation

Eddy said during his tenure at GMT, he acquired a deep understanding of route design and management. Initially, routes were developed manually without advanced software solutions. By the time he left GMT, the organization was beginning to adopt apps for bus tracking—a precursor to the more sophisticated tools he would encounter later. Eddy’s exposure to these evolving systems laid the groundwork for his bringing innovations into school transportation.

“We did build routes at Green Mountain Transit but we didn’t use software to do it,” he said. “So Transfinder and Routefinder PLUS is all brand new to me.”

Upon assuming his role in Essex, Eddy identified inefficiencies in the district’s routing processes and early on advocated for adopting the move to Routefinder PLUS, Transfinder’s award-winning, browser-based routing solution to streamline operations and enhance efficiency.

The Shift to Routefinder PLUS

The transition to Routefinder PLUS proved transformative. Eddy recalls how tasks that were cumbersome before the move and are now more intuitive. Features like drag-and-drop functionality for stops, easy map editing and the ability to create custom routes significantly reduced the time required for planning.

“It was a game changer,” Eddy said, noting how PLUS allowed him to recreate all district routes within a few weeks—a task that would have been daunting under the previous system.

Eddy also emphasized the benefits of enhanced map editing capabilities in Routefinder PLUS. Issues such as inaccurate road designations—for example, roads marked as one-way when they were two-way—were resolved with ease. The system’s intuitive interface enabled Eddy to identify and correct these discrepancies, ensuring that routes were accurate and efficient.

Serving a Diverse District

The Essex district’s transportation network is extensive, covering nine schools and approximately 1,200 active students, with around 1,800 signed up for bus services. The district’s rural nature introduces unique challenges, such as navigating dirt roads and adapting routes for mud season.

The team manages 37 primary routes, picking up elementary students first, then doubling back to pick up the remaining students, an approach they added last year. Eddy’s implementation of PLUS streamlined these complex logistics, enabling more effective route management and improved service delivery.

Training and Community Engagement

Eddy’s success with PLUS was bolstered by comprehensive training sessions. He highlighted the value of recorded classes and the supportive Transfinder Community platform, which provided resources and answers to specific challenges. What also stood out were the classes’ emphasis on foundational setup. By establishing clear parameters—such as curb approaches, stop positioning, and school-specific defaults—Eddy was able to troubleshoot routing issues quickly and efficiently.

Another key aspect of Eddy’s approach was engaging with school administrators. Through surveys and feedback sessions, he tailored the system to meet their needs. For instance, administrators now have easy access to reports detailing which students are assigned to specific buses, pickup and drop-off times, and route details. This autonomy has reduced reliance on the transportation office, fostering greater independence and efficiency within schools.

Key Features of Routefinder PLUS

Eddy highlighted several standout features of Routefinder PLUS:

1. Drag-and-Drop Functionality: Simplifies the process of adjusting stops and routes, saving significant time.
2. Map Editing: Allows quick resolution of road inaccuracies and route adjustments, enhancing overall accuracy.
3. Customizable Reporting: Empowers administrators to generate tailored reports, reducing communication bottlenecks.
4. Route Comparison Tools: Facilitates alignment of AM and PM routes, ensuring consistency and efficiency.

“Being able to compare two routes on top of each other was a huge help,” he said.

And seeing the impact of a decision before finalizing it was also helpful.

“I can change a lot of things pretty easily, like locking in certain times and see what that would affect,” Eddy said. “That helped quite a bit.”
These features not only streamline operations but also provide Eddy with a comprehensive view of the district’s transportation network, enabling data-driven decision-making.

Looking Ahead

Eddy sees immense potential in fully leveraging Routefinder PLUS. Beyond routing, he envisions using the system for staffing analysis, maintenance planning, and district-wide optimization. The platform’s ability to provide a holistic view of transportation operations—from walking zones to district-wide route maps—positions it as a vital tool for strategic planning.

For those considering a transition to Transfinder’s advanced transportation management platform, Eddy’s advice is clear: “Don’t wait. It has saved us and made us a lot more efficient. For me, it’s like the tip of the iceberg. I think there’s so much that we haven’t even touched on.”

Eddy’s experience underscores the substantial time savings, efficiency gains and enhanced service delivery achievable with Transfinder. By adopting PLUS and Transfinder’s award-winning suite of solutions, districts are revolutionizing their transportation operations, ultimately benefiting students, staff and the broader community.

To learn more visit Transfinder.com, email getplus@transfinder.com or call 800-373-3609.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

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