CONCORD, N.C. – Expert panels presented by major school bus manufacturers at the Green Bus Summit centered on the theme of industry flexibility and resilience amid questions about the future of federal funding.

Blue Bird: The Right Bus for the Right Route: Managing Mixed Fleets

Luke Patrick, director of maintenance and training for the South Carolina Department of Education, oversees a fleet of 5,620 electric, propane, gasoline and diesel school buses. Electric school buses, he said, are purchased using government funding, operate on shorter metro routes, and are placed on routes where depot facilities already have power on site. Propane has been good for the state because of reduced maintenance costs and gasoline buses are used sparsely in more remote areas.

No matter the fuel, he said good working relationships are needed with districts so implementation goes smoothly.

Stephen Whaley, eastern alternative fuels manager for Blue Bird, reviewed the current powertrain energy options of diesel, gasoline, propane and electric as well as their acquisition price tags and approximate range. Most school bus down time results from diesel aftertreatment requirements, he reminded.

Over 2,000 Blue Bird electric school buses are deployed in 42 U.S. states and four Canadian provinces, shared Brad Beauchamp, the OEM’s EV product segment leader. “We’re continuing to evolve this product to give you better range,” he confirmed.

He added that a DC fast charge solution is better than Level 2 AC, but a yard planning option is best for long-term fleet electrification goals.

Tom Hopkins, business development manager for drivetrain manufacturer and longtime Blue Bird propane partner ROUSH CleanTech, reviewed the cost savings that buses running on safe, clean, domestically produced, affordable propane Autogas produce compared to diesel.

Whaley reviewed the easy-to-implement and scalable propane infrastructure. While alternative fuel tax credits are generally available, he said he’s not sure they will be renewed by Congress. Even without those incentives, those fueling and maintenance cost savings add up to a savings over diesel, he added.

CowFartBus: A Zero Carbon Alternative for Existing Diesel Buses

Robert Friedman, managing director for CowFartBus powered by Demi Diesel Displacer and Neufuel, explained the company’s mission of converting existing diesel school buses to run on one tank of renewable natural gas (RNG) and another of diesel. There’s no compromise in vehicle or fleet logistics and no need to buy new buses, he said.

He added that Renewable natural gas fueling pressure is lower than regular CNG, so the affordable filling station is simply 2-feet by 2-feet. The bus can still run solely on diesel, if needed. He explained that 26 buses can be converted to CowFartBus for the price of one new electric school bus, resulting in optimal sustainability.

Friedman confirmed the refitted buses’ durability in harsh altitude and weather conditions, as they are being used in multiple districts including Eagle County School District in Colorado, which has six of these buses and is adding eight more with plans to convert the whole fleet.

“We’ve been so happy with this system and see the promise in it,” said Joe Reen, the district’s executive director of operations.

He relayed that the budget is tight with a driver shortage necessitating that 20 buses each run about 100 miles a day in rapidly changing altitude and weather conditions. But the buses do not experience power loss. Even 30-year bus drivers like them, he shared.

Some community members desire greater environmental sustainability while others want cost savings, and CowFartBus hits both those points, he said. It was a good alternative for his district, Reen added, since electric doesn’t work for their region.

“There’s not a single silver bullet,” Friedman agreed.

Luke Patrick, director of maintenance and training for the South Carolina Department of Education, oversees transportation of 170,000 students a day on 5,620 buses with an average route length of 70 miles, consuming 11 million gallons of fuel per year. He said a big draw for the state was that the RNG complements diesel but doesn’t replace it. Charleston School District near the coast is currently running two CowFartBuses, and Patrick said he is looking to acquire 50 more.

Both districts reported high satisfaction levels from the drivers, which is good news for driver retention efforts.

Friedman recommended converting older buses if manufacturer warranty is a concern but confirmed that CowFartBus covers the warranty on buses they convert. “Our longest running bus has 800,000 miles on it,” CowFartBus Director Sam Johnson added.

Related: (STN Podcast E252) Onsite at STN EXPO East in Charlotte: School Bus Technology Interviews
Related: Gallery: Ride and Drive at Charlotte Motor Speedway
Related: Gallery: Second Day of STN EXPO East Green Bus, Technology Sessions
Related: WATCH: STN EXPO East 2025
Related: The State of Green School Buses
Related: Propane ‘Easy Button’ to Replace Diesel School Buses, STN EXPO Panel Claims

Maintenance Tools from IC Bus

Regional Sales Manager Marc Trucby reviewed updated aspects of OnCommand Connection, a platform that comes standard on all IC buses since 2023 and collects vehicle health data through factory or aftermarket telematics devices.

He also shared information about a prospecting tool that helps districts find green bus funding and a partnership with Sourcewell for streamlining the RFP and bid process.

Gregory Baze, IC’s national account manager for parts, discussed the Repairlink solution that is designed to provide school bus repair shops with 24/7 online parts ordering. It gives technicians an easy way to connect with dealers and suppliers for fast, accurate parts sourcing and communications.

The new addition helps school bus technicians more efficiently search for and reorder the parts they need from a larger inventory selection, he explained. A VIN-based catalog, saved shopping carts, price comparisons and coupon discounts are additional benefits.

“You are essentially your own dealer looking up your parts,” he said.

Attendees asked about various aspects of placing orders and Baze provided details on how school bus mechanics and technicians can do so.

For security purposes, districts can only enter information for school buses they own and operate and save the data into the system so they can shop by bus for any specific parts it needs. Baze confirmed that contracted buses are also eligible for Repairlink and that customer service can work with districts to complete this.

“We do a lot beyond buses,” Baze concluded.

Thomas Built Buses: ICE – The Future Outlook for Traditional & Alternate Fuels in School Buses

Thomas Built Buses General Sales Manager Jim Crowcroft stated that diesel is still very much a part of the school bus landscape.

Luke Patrick, director of maintenance and training for the South Carolina Department of Education, shared that his fleet is over 80 percent diesel due to needed range. It also contains over 500 propane buses, which he said have about half the range but lower operating costs and fewer maintenance issues. While his electric school buses (ESBs) come with range concerns, he said that district collaboration is key to improvement.

Amidst upheavals in the U.S. Environmental Protection Agency and federal government funding, the panelists reiterated OEM commitment to both ICE and electric options to serve customer needs.

“It’s our job to learn what your goals are and support you though it, whether you’re looking at diesel or other alternative fuels,” said Kelly Rivera, general manager for school bus dealer Carolina Thomas.

Daoud Chaaya, vice president of sales, aftermarket and marketing for Thomas, said he sees diesel and octane as a bridge to greater sustainability until ESB Total Cost of Ownership and price parity are achieved. Cummins’ Francisco Lagunas, the North America bus segment general manager, noted that the company’s octane engine will be available by January 2026 and the B7.2 diesel engine by January 2027.

Chaaya said that despite uncertainty in government funding, several U.S. states indicate a firm commitment to school bus electrification, plus both the knowledge and support networks are only growing stronger.

“By the end of the year a lot more clarity will come around,” he predicted.

Rivera pointed out that diesel buses are now being manufactured with cleaner engines by default. Lagunas added that manufacturing cleaner diesel buses increases their price while ESB manufacturing is becoming cheaper as that product improves.

“We need to diversify,” he said of OEMs.

Patrick spoke to the importance of proactive training when rolling out school buses with a different fuel or energy source than technicians are used to.

Chaaya confirmed that dealers and school districts are all included in the collaborative decision on what an OEM manufactures. “We want to thrive, not just survive in this ecosystem,” he said.

The panelists agreed that clarity, communication and speedy dialogue with the EPA is helpful for unified, stable OEM decisions and concrete answers to districts. “In absence of decision making, rumors and anxiety run wild,” Chaaya commented.

The speakers also expressed optimism for the future as student transporters are a resilient group. “It’s a really exciting time to be in student transportation as there are lots of products out there to meet your challenges,” Rivera concluded.

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To wrap up Women’s History Month, Senior Editor Taylor Ekbatani interviewed women in student transportation during the Trade Show at the STN EXPO East conference in Charlotte, North Carolina. Watch to hear their advice on achieving success in the industry.

Related: WATCH: STN EXPO East 2025
Related: (STN Podcast E252) Onsite at STN EXPO East in Charlotte: School Bus Technology Interviews
Related: WATCH: South Carolina Bus Driver and Monitor Save Children from House Fire

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Relive all the memories from the North Carolina debut of the STN EXPO East Conference! Over the six days of the conference, attendees had no shortage of educational sessions, networking events and unique experiences, all geared towards having the conversations that are making a difference in the student transportation industry. Watch the daily videos that were brought to you live from the conference and highlight events like the Bus Technology Summit, Green Bus Summit, the Charlotte Motor Speedway Reception, the Trade Show and more!

Learn more about the STN EXPO West conference in Reno, NV (July 11-16) and the Transporting Students with Disabilities and Special Needs (TSD) Conference (Nov. 7-12) at stnexpo.com!

Related: (STN Podcast E252) Onsite at STN EXPO East in Charlotte: School Bus Technology Interviews
Related: Gallery: STN EXPO East Trade Show/Networking Madness Reception
Related: STN EXPO East Offers Sports Lessons for Transportation Leadership

The post WATCH: STN EXPO East 2025 appeared first on School Transportation News.

During STN EXPO East in Charlotte, North Carolina, STN Publisher Tony Corpin caught up with several friends in the school bus supplier market and found out about their new and exciting products and developments.

Francisco Lagunas, general manager of the North American bus market for Cummins, provides updates on the highly anticipated new B7.2 diesel and Octane engines.

Mike Ippolito, chief operating officer for School Radio, covers the safety benefits of modernized two-way radio communications, including AI voice transcription of calls.

Steve Randazzo, chief growth officer for BusPatrol America, talks illegal passing reduction efforts including stop-arm camera enforcement solutions at no upfront cost to school districts.

Transportation Supervisor Todd Silverthorn and Assistant Transportation Supervisor Henry Mullen share about operations at Kettering City Schools, Ohio. They’re joined by John Daniels, vice president of marketing for technology partner Transfinder.

Plus, hear how attendees onsite are combating the school bus driver shortage.

Read more about the conversations at STN EXPO East.

This episode is brought to you by Transfinder.

Message from Ride.

Interview with Buspatrol. 

Interview with Cummins. 

Interview with School Radio. 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, Google Podcasts, iHeartRadio, RadioPublic, Spotify, Stitcher and YouTube.

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CONCORD, N.C. — Taking place at the famous Charlotte Motor Speedway, the Bus Technology Summit and Green Bus Summit Technology Demonstration and Ride & Drive Experience showcased the latest advancements in green school buses and transportation solutions on March 23, 2025 during STN EXPO East.

Attendees were treated to a hands-on experience with various transportation technology demonstrations and green buses, including electric, propane and other alternative fuel vehicles. School transportation professionals were able to ride the latest models and learn about their features while driving around the Charlotte Motor Speedway track.

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(Photos by Vincent Rios Creative.)

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CONCORD, N.C. — STN EXPO East in North Carolina wrapped up with a Trade Show featuring vendors from technology companies to OEMs to alternative transportation providers and more.

The night ended with a reception featuring food and drinks with a theme fitting for the postseason college basketball tournaments. Vendors and attendees were encouraged to show team pride by wearing their favorite basketball jerseys, team colors, or sporty chic attire.

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(Photos by Vincent Rios Creative.) 

The post Gallery: STN EXPO East Trade Show/Networking Madness Reception appeared first on School Transportation News.

CONCORD, N.C. — Monday opened with a general session on school bus Cellular-V2X technology and possibilities, and a keynote address by Scott Welle, author of ‘Outperform the Norm.’

Multiple Bus Technology Labs featuring live demos and hand-on exercises were held throughout the day, as well as informative Green Bus Summit panels hosted by school bus OEMs. The day was capped off by the Trade Show and Networking Madness Reception featuring a March Madness basketball theme.

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Photos by Vince Rios Creative & STN staff. 

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CONCORD, N.C. – A panel featuring transportation director experiences shared the process and benefits of transitioning a school bus operation from diesel to propane.

Stephen Whaley, the eastern region alternative fuels manager for session sponsor Blue Bird, reviewed the growing interest in greener fuels due to increasingly strict emissions standards on diesel. Echoing his point from the previous day’s Green Bus Summit session, he said propane was “the easy button” when switching from diesel due to its popularity, accessibility, affordability, safety, environmental friendliness, and ultra-low NOx emissions.

“If you go to propane, my prediction is that you won’t go back.”

– Joel Stutheit, Senior Manager of Autogas, Propane Education & Research Council

Trey Studstill, senior executive director of transportation for Paulding County School District located northwest of Atlanta, Georgia, oversees the transportation of 21,000 students a day. He said he had no intentions to depart from diesel but, purchased 30 propane school buses in 2015 at his superintendent’s suggestion for cost-effectiveness and environmental consciousness.

Having some apprehension about fueling infrastructure, Studstill said his department did copious research and found a good partner that handles much of the minutia. He provided data reflecting a 43 cent cost per mile savings compared to diesel.

Both Studstill and Dennis Ryan, coordinator of transportation for North Penn School District near Philadelphia, Pennsylvania, shared that Blue Bird’s autogas system partner, ROUSH CleanTech, was helpful during the research and planning stage.

Ryan said his district appreciates the fuel cost savings, which amounts to 13 cents per mile over diesel. Additionally, he said, students enjoy the cleaner air around the buses and drivers are happier with a quieter bus. He cited a Georgia State University study, which compared school districts that operate lower-emission school buses equipped with diesel emissions retrofits to higher emitting diesel buses. Researchers found that student test scores in the districts with the retrofitted buses improved.

“For us at least, it’s a no-brainer.”

– Trey Studstill, Senior Executive Director of Transportation, Paulding County School District (Ga.)

While Ryan said some drivers took longer to warm up to propane buses, Studstill noted that a preemptive education campaign and hands-on experience helped convince drivers initially opposed to the idea.

“For us at least, it’s a no-brainer,” Studstill said. “That’s been our super’s [modus operandi]: ‘What’s best for the students?’”

Joel Stutheit, senior manager of Autogas for the Propane Education & Research Council (PERC) and a former school district director in Washington state, noted that the cleaner-burning propane gives maintenance benefits, in addition to costing less than diesel. Upon implementation, he said he worked with specific drivers open to trying out the propane buses but revealed that vehicles quickly became high demand with other drivers.

While propane infrastructure is usually the hardest piece of the implementation, Whaley noted, Stutheit said that process is still simple, safe and costs about $60,000. That is much more cost-effective than implementing electric infrastructure, he noted. Stutheit and Whaley added that propane is even less expensive upfront when a school district works with a propane provider on a subscription basis or starts with a portable tank like what PERC offers.

“Plan for the future,” Stutheit recommended. “If you go to propane, my prediction is that you won’t go back.”

He advocated conducting fueling training with school bus drivers and local fire departments for greater understanding all around.

Related: Gallery: Ride & Drive Caps Day of Technology Demos, Green Energy Panels
Related: Propane Bus Grant Provides Funding Opportunities for Missouri Districts
Related: The State of Green School Buses
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Related: School Districts Replace Diesel Buses with Propane, Electric
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Whaley shared that the Alternative Fuel Station Locator published by the U.S. Department of Energy pin-points locations where propane school buses can refuel when on field or activity trips. A local Clean Cities organization can provide districts with additional help on funding sources and vendor partners, he said.

While the purchase price of a propane bus could cost as much or more than a diesel, Stutheit noted that in the long run the propane cost savings from tax incentives and reduced maintenance costs are realized.

Studstill answered an attendee question on maintenance comparisons. “In every respect, propane is a pro, not a con,” he said. “The things you don’t have to do [on a propane bus] are where the savings are.”

Ryan and Stutheit agreed that they could find no shortcomings with propane school buses. All panelists agreed that training is key in a successful propane implementation, which is provided for free according to Tom Hopkins, business development manager for ROUSH CleanTech.

Studstill and Whaley explained that if a correct pump size is installed, districts should see no change in fueling times in either hot or cold weather. All three transportation directors reported a range of about 300 miles per tank, enough to comfortably complete bus routes and activity trips.

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CONCORD, N.C. — Both Bus Technology Summit and Green Bus Summit sessions and demonstrations were held throughout Sunday, beginning with addresses from Nicole Portee, associate superintendent of operations at Charlotte-Mecklenburg Schools in North Carolina, and Charles Kriete, president and CEO of Zonar.

Supplier representatives and student transporters led live demos and informative panels on various topics of green energy and modern technology.

Conference sessions were also held on transporting students with disabilities, shop management, the “Danger Zone” at school bus stops, routing for school startup, and the leadership challenge.

Dinner and drinks were served during that evening’s Bus Technology Summit/Green Bus Summit Technology Demonstration and Green Bus Ride & Drive Experience at the world renowned Charlotte Motor Speedway.

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Photos by Vince Rios Creative & STN staff. 

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CONCORD, N.C. – A lunch and learn session shared Transfinder’s integrated software and hardware tools and resources to help transportation departments efficiently deal with both daily routines and intermittent challenges.

Zachary Moren, manager of enablement and engineering for session sponsor Transfinder, noted that technology isn’t a magical solution apart from careful integration, process and workflows. “Our company helps one in three students get to school safer every day,” he stated.

He shared that Transfinder focuses on a unified platform and instantaneous information updates. This, he said helps districts serve their stakeholders — families and district administration — in a more efficient way.

The process begins with onboarding student registrations, which he said he’s seen starts with Google forms at many districts. Transfinder’s integrated registration process allows parental input, feeds the information into a student record, and adds it into the routing software, if applicable.

The anchor of it all is a robust routing application, which for Transfinder is its Routefinder Plus. Moren explained that marrying this with bus GPS and student ridership data tightens things up and builds trust in the system. That information can then be confidently shared through parent apps to reduce calls to the office.

For their part, parent apps should be more than a GPS bus tracker, Moren said. They should provide transparent information on their child’s journey to and from school every day.

School bus driver input is a crucial piece of the puzzle, Moren declared. To eliminate handwritten notes on route sheets, automatically updating data accessed via tablets helps make drivers’ jobs easier and improve on-time performance. Tablets also allow drivers to easily create alerts on road hazards or routing errors.

Moren said he’s seen many districts start implementing student ridership data on special needs buses before rolling it out fleet-wide. They may first implement manual student check-in before RFID cards. Either way, he said, with Transfinder, this information is instantly shared with district administrators who can give parents answers on student location.

“Worse than sharing no information is sharing bad information,” he remarked.

When a bus breaks down, Moren said, dispatch can use Transfinder software to see exactly who is on the bus at the time and send notifications to impacted families.

For bus or driver replacements, he said Transfinder’s integrated resource substitution systems tie bus inspections to parent apps for more accurate information on things like bus numbers, also eliminating the need for staff to enter data twice.

Moren noted that field trips and fleet maintenance are other areas he’s observing which districts want to bring together into the larger technology stack to improve information sharing and resource utilization.

With data dashboards being important to transportation departments to share with district administration, Moren confirmed that Transfinder’s platform allows customizable comparisons and analysis to be made.

Related: Transfinder Scores Hat Trick with STN EXPO Innovation Choice Awards
Related: Combatting Illegal Passing with Awareness, Technology
Related: Transportation Coordinator Uses Technology to Drive Student and District Success
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Related: TSD Panelists Empower Student Transportation with Technology

He shared the story of Springfield Public Schools in Oregon, which had to fire 11 drivers and still cover all 55 routes. Staff used Transfinder’s Trip Absorption feature to consolidate routes and less than a week later sent updated information to parents.

Bo Bowman, the new transportation director for Benton Community Schools in Indiana, said he wouldn’t have been able to open the 2024-2025 school year without Transfinder. Instead of making 1,100 phone calls, he pushed relevant information out to parents via the app.

Sharing accurate information builds trust with parents while inaccurate information negatively affects that trust, Moren noted. School bus drivers should also be able to safely be rerouted back on track after a wrong turn or road obstruction. Laramie County School District #1 in Wyoming uses parent app Stopfinder paired with driver app Wayfinder to help solve these issues.

Customer service is crucial as well. “Technology [implementation] is a partnership with a company that is either able to be there for you or not,” Moren noted.

During the Q&A portion of the session, Moren clarified that Transfinder’s tablets aren’t required for use of its bus inspection software Servicefinder, which can be accessed via a QR code scanned by a driver’s personal cellphone or other device.

Transfinder’s systems can accommodate split custody or other multiple-home family situations, he confirmed.

Scenario-based routing is available so distinctions can be made for am vs. pm routes, yellow buses vs. activity buses, areas that can flood, and more. Moren established that zones and reports can be set up to track buses that are driven into places they are not supposed to go.

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Photos by Vince Rios Creative

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CONCORD, N.C. — More questions than answers currently exist on what the funding future of clean school buses will look like, following program cuts, elimination of EV mandates, and executive orders from the Trump administration.

Joe Annotti, the vice president of incentives for TRC Clean Transportation Solutions, attempted to provide some clarity in “an era of deregulation” on Sunday during STN EXPO East in Charlotte. He noted that despite the belief stated by media that President Donald Trump is making unprecedented changes and reevaluations of agencies and programs, the actions are normal. Annotti relayed that presidents come in all the time, stop and relook at programs, before funds get flowing again.

He referenced 2005, when former President Goerge Bush altered federal grant structures to states by moving to “blocks,” and when former President Barack Obama immediately cut 5 percent of the U.S. Environmental Protection Agency’s (EPA) operating budget.

What is unprecedented, however, is the amount of funding being allocated to school buses, primarily clean school buses. That, by way of the Clean School Bus Program, is now in peril.

Meanwhile, Annotti said there are currently over 700 clean transportation state and local incentive programs. Of those, 124 could fund school bus projects, whereas 26 prioritize or exclusively fund school bus projects. He said $3 billion is available from the combined 124 programs, yet more than half of that ($1.8 billion) funds the 26 school bus eligible programs.

In his opinion, he said those 26 programs are the ones on the Trump administration’s chopping block.

“Gone are the days for the flat rate voucher incentives,” he said, adding there’s a renewed focus on cost-effectiveness. Federal programs covering 80 percent of the cost of the bus is probably a thing of the past.

Of the 124 programs that could fund school buses, 25 are exclusive to battery-electric and 50 of them are located in California, he added.

He discussed expectations, such as federal agencies may terminate award programs that no longer effectuate goals or agency priorities. He noted that multiple grant programs across agencies are cancelled or modified or modified.

Annotti answered attendee questions and said that in terms of the EPA Clean School Bus Program funding, rounds 3 and 4 are where he sees disruptions. Round 1, he said, is done. Round 2 awards were issued, and most are under a contractual agreement, which he said leads him to believe they are safe.

Round 3 has not yet been awarded, and the EPA has not yet issued funding decisions, which may never happen, he noted. He said Round 4, which was supposed to be announced later this year or early next, is not on his funding calendar at all.

He clarified that if the program is cut, projects would be funded up until the day that announcement is made. Any purchases made prior to a decision would still be funded.

As for the possibility of manufacturers raising their school bus prices due to the impending Trump tariffs, he said the EPA won’t allocate more award funds than called for in the original contract agreement.

Related: Blog: The State of Green School Buses
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Related: STN EXPO East Offers Sports Lessons for Transportation Leadership
Related: Study: Electric School Bus Reliability, Cost-Effectiveness Stand Up in Montana Extreme Cold
Related: GreenPower Announces First Deliveries to West Virginia under EPA Clean School Bus Program Grant

Annotti advised attendees to assess what stage in the federal reward process they are in, whether they’ve actually won award, if they’ve spent federal money, or they’re in the process of purchasing. He advised fleets to act cautiously, as money is not guaranteed, adding that when writing grants fleets need to recognize the changed priorities and tailor their message to the audience.

“Change your tune when asking for funding,” he said, noting that attendees need to consider how their proposed project is benefiting the EPA’s latest priorities. “Match with what they need to hear, not what you want to say.”

He said current unpopular topics with the feds include: Regulations, DEI/community engagement, and renewable energy. Popular topics include: Tariffs, deregulation, economic development and fossil fuels.

TRC is hosting the Advanced Clean Transportation Expo next month in Anaheim, California. School Transportation News is an official media sponsor of the event.

The post Future of Electric School Bus Funding Remains Unknown, Warns Expert appeared first on School Transportation News.

CONCORD, N.C. – Charles Kriete, Zonar president and CEO, gave a variation of a TED Talk by sharing how technology solutions are a key part of helping student transporters carry out their mission of student service.

While student transporters may think they’re in the school bus business, there’s more to it, Kriete said during Sunday morning’s CEO Talk. He pointed out the pitfalls of such shortsighted thinking, illustrated by the replacement of ice providers by refrigerators and of Blockbuster by Netflix.

“We’re not in the bus business, we’re in the business of access to education,” he said.

Technology is a big part of that, he continued. He noted that education funding is uncertain as of late, necessitating that student transporters continue doing more with less.

Kriete quoted from a recent survey, in which STN readers identified their top five areas of interest: driver behavior and retention, student behavior, fleet safety management, student tracking and parent communication, and preventive maintenance. He then shared examples of how technology can help each area.

While showing the audience a picture of a yellow school bus, he stated, “At Zonar we don’t think of this as a bus, we think of it as a rolling data hub.” Telematics, driver dash cameras, verified inspection, child check alarms, predictive maintenance, driver tablets, tire pressure monitoring, emergency exits, stop arm systems, and student ridership technology work together to bring form the hub.

Echoing the day’s opening message given by Nicole Portee, associate superintendent of operations at nearby Charlotte-Mecklenburg Schools in North Carolina, Kriete explained why it’s crucial to see various aspects of school bus operation, the district’s educational system, and governmental funding and mandates as one interconnected ecosystem which affect, and are affected by, each other.

“It’s easy to fix one problem and create another,” he cautioned. This, he said, is why Zonar offers various aspects of harmonious technology.

Kriete shared that half the school buses in the U.S. are on track to be equipped with fleet management technology by 2028, signaling a massive shift toward data-driven decision making. The present is a good time to get started on this goal if a district hasn’t already.

“Every day your team brings their best. Will your technology?” questioned a video he showed.

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Photos by Vince Rios Creative

Related: STN EXPO East Offers Sports Lessons for Transportation Leadership
Related: Gallery: Intensive Training at STN EXPO East
Related: (STN Podcast E251) Making Safety Safer: Seatbelts, Technology, Training & Electric School Buses
Related: Security Expert Discusses How to Understand Violent Triggers at STN EXPO East

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CONCORD, N.C. – During the exclusive Transportation Director Summit at STN EXPO East, author and trainer Scott Welle shared aspects of sports psychology to enhance leadership in the workplace.

Take Care of You

“You cannot get the best out of others if you cannot get the best out of you,” Welle told the room of student transportation supervisors and vendor partners at Topgolf Charlotte – South.

He reminded listeners to stay present in the moment and to strike a balance between high achievement and personal fulfillment.

It all starts with a belief system. About 80 percent of an average person’s 50,000 daily thoughts are negative, Welle shared. “Our beliefs drive our thoughts, which drive our feelings, which drive our behaviors, which produce or don’t produce results in our lives,” he said.

“If you were mic’ed up, as far as your inner thoughts, what would we hear?” Welle, who has a master’s degree in sports psychology, questioned to sheepish laughs throughout the room. He posited that most people are capable of more than they think but are held back by lack of belief in their own prowess.

Gratefulness is key to positive thinking as it’s hard to be both grateful and negative, Welle pointed out. Recharging your batteries through breathing techniques, stress management and self-care is also important, he confirmed.

“It’s not selfish,” Welle stated. “I’m telling you to focus on yourself because that’s how you have sustained high performance.”

Transportation directors commiserated on the difficulties of taking time off but agreed that good leadership depends on it, especially since they are the go-to person for any issues in their departments.

Good Goal-Setting

Despite their popularity around the New Year season, Welle shared that only 3 percent of people set a concrete goal and around 90 percent of those fail to achieve it. Referencing SMART (Specific, Measurable, Achievable, Relevant, Time-based) goals, he advised also having DUMB (Dream Driven, Unrealistic, Meaningful, Benefits Others) goals.

There is a greater chance of success when choosing a goal that is meaningful to you, he said, a determination that is intensely personal. For instance, Welle said he is an avid marathoner and has run 34, including a 100-mile ultra marathon.

“Telling someone to be realistic is telling them to be limited,” he declared. “Any goal is achievable with an intelligent plan to accomplish it.”

The last point of a DUMB goal is significant since successful pupil transportation benefits the millions of students transported between home and school daily, he noted.

He advised using the O.P.P. framework to set goals: setting a valued Outcome which is achieved through committed Performance and a consistent Process.

If it’s hard to follow through, he suggested just looking at the next step or the next rung on the ladder and motivating the team with little wins because they count too.

He advised focusing on the intersection of things that matter and things one can control for optimal effectiveness and satisfaction.

Superman and Beyonce

Some childlike optimism and imagination is required to set up a performance-enhancing alter ego, Welle quipped.

Just as Clark Kent enters the phone booth and emerges as Superman, transportation leaders may need to tap into an alter ego in order to overcome human nature shortfalls and lead effectively, or to make hard daily decisions like personnel corrections or dismissal.

Sharon Moore, operations supervisor for Newport News Public Schools in Virginia, shared that her team can recognize her alter-ego which is “more black and white” with the rules while her normal temperament “gives more grace.”

Welle shared that he tells himself that he may fail but he “can’t not” try, so he creates a better, more enhanced version of himself that he steps into on stage.

Far from making one look fake, he stressed that doing this frees the most authentic version of oneself and eventually melds the two selves into a fully realized person, much like how Beyonce started performing under the artist persona of Sasha Fierce and is now famously known by her bold mononym.

He advised using a trigger like an article of clothing which can help a leader “step into” their alter ego and perform at a top level even if they don’t feel like it. “You can do this – there’s no reason why you can’t,” he encouraged.

Related: Inside a Transportation Director’s Mind
Related: Donning a Leadership Cap
Related: South Carolina Transportation Director Produces Data Driven Results
Related: (STN Podcast E234) Leadership, Awarded: Meet the 2024 Transportation Director of the Year
Related: Hypnotist ‘Trance-forms’ Transportation Director Summit Minds

Elevating Others

Welle shared how his high school football coach performed exercises along with the team, illustrating how leaders have the choice of elevating or deflating workers.

“It all starts with meeting people where they are,” he said.

He advised starting with empathy and using Maslow’s Hierarchy of Needs to help employees feel psychologically safe. Attendees agreed that vulnerability, communication and trust are crucial here.

Under an effective leader, Welle said, the sense of belonging will go deeper than a forgettable mission statement tucked away on a school district website. Additionally, team members will be regularly appreciated for the valued pieces of the puzzle that they are.

At the top of the Hierarchy sits self-actualization, where team members will be challenged to continually learn and grow.

The ‘Outperform the Norm’ series author closed the session with asking tables to share one concrete takeaway they will work on. “The norm does information, the outperformer does implementation,” he reminded.

Scott Welle will present a keynote session at STN EXPO East on Monday, March 24 from 10:20-11:50 a.m. EDT.

Photos below from both days of the TD Summit by Vince Rios Creative.

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CONCORD, N.C. — The second full day of training at STN EXPO East saw qualified participants bussed to Topgolf Charlotte-Southwest for the exclusive Transportation Director Summit led by sports author and trainer Scott Welle. Other participants traveled to Cabarrus County Schools for the National School Bus Inspection Training.

Back at the conference center, industry veterans and experts led sessions on student school bus captains, illegal passing, pre-k safety restraints, student homelessness, children left on school buses, and more. Violent incident applications such as driver response training, fire department collaboration, and mock casualty events were also discussed.

Attendees and vendors networked amid several food and drink stations that evening at a party hosted by HSM.

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Photos by Vincent Rios Creative.

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The National School Bus Inspection Training commenced Friday with classroom instruction and finished Saturday with hands-on inspections and manufacturer training.

Instructors came from the South Carolina Department of Education, Metropolitan School District of Lawrence Township in Indiana, Paulding County School District in Georgia, the National Institute for Automotive Service Excellence, and Clean Cities Long Beach in California.

Two-dozen class participants were bused Saturday morning to nearby Cabarrus County Schools, where they participated in the hands-on training, including recognizing defects on school buses that were situated throughout modernized, technologically advanced facility, dubbed locally as the “Garage Mahal.”

OEM training overview was provided by ROUSH CleanTech and Blue Bird on propane autogas systems, IC Bus on diesel emission systems, and Thomas Built Buses on high-voltage electric school buses.

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Photos by Mike Bullman and Sandy Dillman.

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Two major hurricanes swept through the Southeast last year, causing catastrophic damage, widespread power outages and devastation.

These weather events greatly disrupted the educational system in several states, but student transportation departments did not go on hiatus. At the STN EXPO East Conference in Charlotte, North Carolina, transportation directors from the areas affected by severe 2024 hurricanes last fall discussed their responses to the historic natural events and where they are on the road to recovery.

The panel was facilitated by Derek Graham, an industry consultant who has over three decades of experience. He was state director of pupil transportation with the North Carolina Department of Public Instruction for 21 years as well as a past president of the National Association of State Directors of Pupil Transportation Services. He was joined by Jeremy Stowe, director of transportation for Buncombe County Schools in the Asheville, North Carolina, area, and Laura Hill, general manager of transportation at Hillsborough County Public Schools in Tampa, Florida.

Hill opened with her experiences, first with Hurricane Helene and then with Hurricane Milton 11 days later. She oversees transportation for a large district, where 80,000 students are transported every day over 800-plus routes.

Hurricanes are nothing new for Florida, which Hill said routinely can include evacuations using school buses and using school campuses as shelters. However, Helene was called the “100 Year Storm” for the upper Gulf Coast of Florida, with historic levels of flooding, power outages and infrastructure damage.

School closures for weather events, she explained, normally lasted three to four day. But in the aftermath of Helene, Hillsbourough schools were closed for two weeks.

She explained that because of Florida’s experience with heavy winds, the school buses had already been parked close together to minimize wind damage. She said her staff also had scheduled fuel deliveries before Helene, but because of the damage didn’t have an opportunity to refuel before Milton hit. Infrastructure damage, mainly from trees falling on power lines and road closures due to sinkholes created a prolonged school closure for the Florida district.

Buncombe County Schools did not have a hurricane plan, said Stowe. On Sept. 26, when Helene began, Stowe said eight school buses were on standby to aid with evacuations. By 4 a.m. the next day, the fire marshal called and said he needed more buses and that first responders didn’t realize how bad this storm would be. Stowe continued that this began an extended effort on his part and that of his team to work side by-side with first responders and emergency management personnel.

“We had an opportunity to show up,” he said of the transportation department. “We’re the ones who show up when no one else does.”

He continued that four “R’s” that come into play with any catastrophic natural disaster: Response, Recovery, Reopening and Relationships.

Even Stowe’s college-aged son joined the response team, having recently acquired his school bus driving endorsement. He drove fuel trucks to fire departments. Stowe explained that unlike some other districts, Buncombe does not have a central fueling station. Instead, fueling trucks drive directly to school buses to refuel them. Stowe said he “became very popular” with emergency management teams as he had a store of fuel in supply.

One important process to remember, said Stowe, is that during rescue and response efforts make sure to track all activities with photos and thorough documentation. This is often needed soon after the initial response phase to receive reimbursement from FEMA via other aid organizations.

“When my CFO calls, I have the receipts of everything we did, who asked for help, why I sent it and what we did,” he added.

Stowe also noted that with many homes destroyed, the number of displaced students needing transportation soared to 1,200 from the normal list of 80 to 100 students who qualify under the McKinney-Vento Homeless Assistance Act. He continued that he meticulously tracked what resources were used to transport the additional displaced students (which included hiring contractor EverDriven), since only storm-related costs were to be reimbursed.

Meanwhile, the standard McKinney-Vento students remained the district’s budgetary and operational responsibility. For students with special needs or disabilities, he said transportation made sure to transport them to and from critical appointments, such as medical needs.

Creating relationships with first responders and key district personnel was crucial, said Stowe.

“Be that shining face of your department, know who you need to know,” he said.

To create seamless cooperation with emergency management teams, he advised transportation directors to all take the FEMA ICS-100 course, which is an “introduction to the Incident Command System.” He explained that any federal or local government agency will follow this protocol exactly, and knowing how the command structure works can allow transportation to smoothly join process.

The recovery process included crucial input from transportation, as Stowe, Hill and Grant each noted that there is constant pressure to reopen schools and give students a return to normalcy as soon as possible. With many families still without power or low on food, those resources can be provided at school.

Stowe said his drivers were recruited and paid to drive their routes and identify roads and bus stops that were not serviceable, as well as provide visual inspections of damage from flooding and downed power lines.

“You don’t realize how much a part of the community you and your school buses are,” said Stowe. “You are the backbone of the community.”

Buncombe County didn’t have a protracted recovery, but rebuilding is ongoing, as many roads are still not drivable. Stowe said that has led to routing complications and subsequent parent requests for routes that cannot be safely done.

“For a road to be open for a school bus route, the bus must be able to travel in its assigned lane without crossing the double yellow line into oncoming traffic,” he explained.

Graham said that in his experience with North Carolina storms, administrators often want a book afterward that is filled with an exact plan of what to do when a storm hits. But as he and Stowe both stated, response is a moving puzzle. Instead of trying to create a detailed plan for every scenario, Stowe said his mindset for transportation is to, “Stay in our lane and know who I need to move and how I need to move them. It doesn’t matter if it’s for a shooter or a gas break, we just need to move them.”

Transportation accomplishes this by keeping track of how many people are in any given school building and how many buses would be needed to evacuate those individuals, Stowe shared.

Attendees in the audience shared their experiences with hurricane response, which also included similar experiences of extended school closures, power outages and damages. One attendee from Colorado also recommended the ICS-700 course, as that is what the National Guard also uses, and knowing how it works can help transportation sync communication with emergency management.

As Stowe explained, “Run the same models within the district so we’re not speaking two different languages. Cut and paste your team into those larger structures.”

Bill Wen, senior director of transportation services at Orange County Public Schools in Orlando Florida, said his district created a District Incident Management Team that includes leadership from different district departments to coordinate emergency management responses.

All three panelists and many of the attendees noted that before disaster struck, they thought it would never happen to them or in their area. To be equipped for a natural disaster, preparations can be made, training can be done, and directors can start building relationships with local support systems.

Related: Updated: The Aftermath of Hurricane Helene Across the Southeast U.S.
Related: (STN Podcast E231) Come Together: Florida Hurricane Fallout, NAPT Conference Recap
Related:In Case of an Emergency

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CONCORD, N.C. — STN Publisher Tony Corpin was joined for the morning welcome session by Arthur Whittaker, director of transportation for Cabarrus County Schools. The National School Bus Inspection Training heads there on Saturday, while participants today completed classroom training.

Attendees who participated in the NHTSA Child Passenger Safety on School Buses National Training focused on the use of child safety restraint systems. Meanwhile, transportation leaders and vendor partners kicked off the exclusive two-day Transportation Director Summit with roundtable discussions.

Sessions were also held on societal violence’s impact on school transportation, hurricane recovery, vans vs. school buses, utilizing social media, student ridership, and safety equipment.

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(Photos by Vincent Rios Creative.)

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CONCORD, N.C. — According to a 2023 study by the U.S. Justice Department and Education Department, 22 percent of K-12 students were involved in a physical fight and 13 percent of students carried a weapon to school. More school shooters are also getting to school via the school bus.

Seven percent of students were threatened with a weapon and 5 percent of students are afraid of being attacked, the study found.

Over the past five to six years, Bret Brooks, the chief operating officer and senior consultant of Gray Ram Tactical, noted that school violence is trending up, due in part to COVID-19. Because of this increase, he said during his March 21 opening general session presentation at STN EXPO East, schools “should emphasize intervention techniques to address underlying causes of student violence.”

He stressed the need for a broad set of tools to be tailored to each school and that all staff should undergo training provided by quality and professional trainers.

Breaking Down the Seven Triggers:

 

Family: When you threaten family, one could naturally respond violently, said Brooks. This response includes extended family and even a community or nation.

 

Order: Brooks said this refers to the social order of things, such as when someone cuts in line.

 

Restraint: This is the feeling of being held back or stopped. As a law enforcement professional, Brooks said the most dangerous time when apprehending a suspect is the moment handcuffs are about to put on.

 

Resources: Food and water are among basic human necessities.

 

Mate: Similar to family but a separate trigger, according to Brooks. When someone takes a spouse, the response is usually very violent, he said.

 

Insults: Intentional or unintentional.

 

Life or Limb: Danger to one’s livelihood or that of a bystander. This is why there are self-defense laws, Brooks noted.

Brooks broke down the influence and triggers of violence to stop the acts from occurring and how to de-escalate incidents with students. He explained that anyone can respond violently in certain situations situation. He noted the example of an abduction of a child.

Brooks noted that violence is a biological process that occurs in the brain. How to mentally deal with a situation differs from person to person. Violence is a response to stress, fear and losing control or feeling mistreated. It is a fiery rage as a response mechanism.

He explained that school-aged children are experiencing greater underlying stressors today compared to years past due to factors such as online bullying, social networks and the pressure to be as “good” as Mom or Dad.

Brooks said if any of the seven triggers (see sidebar) are felt, the more triggers felt at once will determine how violent one will be become. “Underlying stress compounds the emotional stress and even more increases the likelihood the person will lash out,” he said, adding that underlying stress can be the death of a pet, a sick loved one, etc.

Violence in Children

Brooks noted that students are being exposed to more violence. “[By] 18 years old, the average American child will have seen 16,000 murders and 200,000 acts of violence depicted in violent movies, television and video games.” he shared.

Video games often offer rewards for killing other players, and desensitize players to real-life violence, he explained.

Related: The Importance of Enabling Incident Managers to Identify Key Concerns During an Incident
Related: Law Enforcement Expert Shares Importance of Identifying Weapons on School Buses
Related: STN EXPO Attendees Schooled on Verbal, Nonverbal De-escalation Techniques
Related: Texas Student Struck and Killed by School Bus
Related: Operation STEER Hands-On School Bus Emergency Training Expands in Texas

Video games like virtual reality, he added, provide controllers that require the user to mimic the actions of using certain weapons, i.e., learning how to stab, slash and shoot.

He added that society has lost the causal relationship to justifiable violence, noting that when ordering chicken nuggets, for example, no one is thinking of someone killing the chicken to make the meal.

Moving Forward

Brooks said students riding the school bus who feel confined or uncomfortable, hot, unable to use Wi-Fi or listen to music can be prone to violent outbursts. He advised attendees to keep this in mind amid school bus driver shortages and increased numbers of students per bus and route.

He said violence is never going to end, especially without social changes. The trend of more deaths will continue.

“It is imperative we can identify warning signs ahead of time and then mitigate or avoid violence,” Brooks said, adding that school districts should implement a layered system of protection.

He underscored the importance of proper training and how critical it is for school bus drivers to be trained on indicators of violence, de-escalation techniques, concealed weapon identification, active shooter/intruder/hijacking response, and medical response.

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CHARLOTTE, NC,- Child Safety Network Joins Forces with School Bus Industry Leaders at STN EXPO East.

March 20-25, 2024 The Child Safety Network (CSN) is thrilled to connect with top industry leaders at STN EXPO East, the premier event dedicated to advancing student transportation safety. This year’s conference will feature cutting-edge technology, best practices, and critical discussions on business management, maintenance, and security. Attendees can also participate in the Green Bus & Technology Summits, exploring innovations in sustainable student transport.

CSN proudly supports School Transportation News (STN) www.STNonline.com as a leading resource for industry trends. CSN advisor Tony Corpin, President & Publisher of STN Media Group, has been instrumental in shaping the publication’s impact. In 2021, CSN presented Corpin with the National Child Safety Award, recognizing his outstanding contributions to CSN and school transportation safety—an honor that included a flag being flown over the U.S. Capitol in Washington, D.C., and his name entered into the Congressional Record.

After more than a decade attending STN EXPOs, I’ve seen first hand how STN EXPO’s equip professionals with the tools and connections to create meaningful change for millions of students,” said Ward Leber, CSN Founder & Chairman.

CSN urges partners and sponsors to engage with STN’s impactful initiatives, including:

STN Webinar Series – Exploring innovation & technology in student transportation.
School Transportation Nation Podcast – Hosted by Tony Corpin & Ryan Gray, delivering expert insights.

For sponsorship and partnership opportunities, contact Tony Corpin directly. Join us in shaping the future of student transportation safety!

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In the hectic, fast-paced world of school transportation, performing with excellence isn’t just a feigning, casual interest—it’s a necessity. An obligation. The daily mission of safely and efficiently transporting students requires the optimization of every resource available: mental clarity, physical energy and emotional resilience. These three components are the building blocks for peak performance, and when they’re aligned, you’ll know you’re bringing your “A game” to the field of play of school transportation…as well as life.

Here’s how outperformers optimize these three key resources:

Mental Resource Optimization: Clarity and Focus
As motivational speaker and author Tony Robbins says, “Where your focus goes, energy flows.” Mental sharpness is non-negotiable in school transportation. From route planning to handling last-minute changes, cognitive overload and poor decision making can lead to errors and unnecessary stress.

Focus on the intersection:
Outperformers channel their mental focus on the intersection of the “Things That Matter + Things They Can Control.”

The Venn diagram, below, appears to be common sense, but it’s not always common practice. Focus too much on outcomes outside of your control and your mental resources are drained by stress, fear, worry and anxiety (“I’m really nervous about the results from this new process.”) It’s giving too much weight to what might happen instead of what you’re doing. It’s okay to visit there, but you don’t want to live there.

On the other hand, if you focus too much on tasks that aren’t impactful, you’ll feel mentally overwhelmed and frustrated (“I have too much to do and not enough time to do it.”) Try trimming your lengthy to-do list into a limited strategic priorities list. Then, watch what happens to your mental bandwidth.

Savor the small wins:
How do you eat an elephant? One bite at a time! Especially when we’re faced with complex or daunting tasks, it can be human nature to mentally disengage. Usually, this is because the enormity of the situation engulfs us, and we feel like we’re never going to get to the other side. It makes it hard to start and even harder to sustain.

The above image is from my book, “Outperform The Norm: Daily Execution. Extraordinary Results.” The remedy is to separate the tall “ladder” into smaller rungs, steps, milestones, benchmarks, wins, etc. When you do this, you’ll instantly become more mentally motivated. As you start making progress, you’ll not just focus on how much farther you have to go; you’ll also be empowered by focusing on how far you’ve come!

Mindfulness breaks:
We can all benefit from slowing down to speed up. Specifically, find time in your daily routine for mindfulness breaks where you consciously slow down your breathing (and, in turn, your mind). This allows you to speed up your mental game later.

Try taking two breaks throughout the day—ideally around times that are most stressful—and focus on nothing other than breathing in through your nose for a count of four (your shoulders should not come up when you do this!), then breathing out through your mouth for a count of four. Do 10-15 breathing cycles and you’ll feel calmer and mentally refreshed afterwards.

Physical Resource Optimization: Energy is Everything
As I was writing this article, I was recovering from a 10-day cold. I was saddled with a cough, congestion, aches, sore throat, fever And a SEVERE lack of energy. Have you been there? When you don’t have energy, doesn’t everything—including basic, day-to-day tasks— feel much, much harder? This is where a lot of Americans exist. Not necessarily in sickness, but in a depleted state of energy. And in a field with early mornings and long hours, optimization is impossible without physical vitality.

Prioritize sleep:
Sleep is our greatest source of energy renewal and quality matters more than quantity. One of the best ways to ensure a higher quality of sleep is to employ the 3-2-1 method:
• 3 hours before bed: Avoid caffeine and alcohol
• 2 hours before bed: Finish eating
• 1 hour before bed: Stop screen time (phone, iPad, etc.)
A golden rule for all mental, physical and emotional optimization is to focus on progress, not perfection. Are you always going to stop screen time exactly an hour before bed. Probably not. But can you make progress from where you are now? Absolutely. That progress will lead to more energy and better sleep.

Movement is medicine:
Quality movement / exercise is the greatest performance-enhancer on the planet. Nothing else replicates the benefits we get from moving our body:
Exercise doesn’t have to be a one-hour bootcamp. Any movement matters—it can be a 10-minute stretch in the morning or a 20-minute walk over lunch. These things add up. Small wins become big wins over time.

Fuel your body, nourish your brain:
Most people don’t link what they put into their body and how it impacts the way they think, feel and perform. It does. And instead of worrying about the totality of going on a “diet,” simply strive to make a healthy choice for breakfast (a piece of fruit and glass of water, for example). Behavioral researchers call this a “micro-commitment” and you’ll be committed to making more healthy choices for the rest of the day.

Emotional Resource Optimization: Resilience and Connection
The emotional component of school transportation is often overlooked, but it’s arguably one of the most important areas for optimization. Handling student behavior, navigating parent concerns and thriving through change requires emotional resilience and connection.

Remember what you DO:
If we met for a cup of coffee and I asked what you do, you’d probably say that you work in school transportation efficiently. What are the consequences if you don’t show up and perform with excellence? Far too often this gets lost in the day-to-day craziness of
our lives. The challenges, struggles and conflicts tax our emotions and cloud our connection to the good we do. Remember the students you serve. It matters. You matter!

Be elastic:
There is a common misconception about resilience (or “mental toughness,” as it’s called in athletics). Resilience does NOT mean that you’re impervious to emotional letdown, anger and doubt, and bulletproof to any adversity that comes your way.

Emotional resilience means you’re elastic, like a balloon. If something doesn’t go your way, how long does it take you to “bounce back into shape” (the definition of resilience)? Optimization comes from lessening the time of experiencing negative emotions, recognizing they aren’t benefiting you and consciously choosing to move onto something better.

Leverage your reference points:
Have you ever been faced with a challenging situation where you couldn’t see the light at the end of the tunnel? Or you doubted getting to the finish line at the end of the “race?”
We all have. Reference points are emotionally challenging events in your life that you’ve faced and overcome. The Norm looks at these times and discounts them, wondering why they had to go through it.

Outperformers see it differently. They look at these events as growth experiences that taught something about their own courage and fortitude. These situations, then, become reference points, giving a reservoir of emotional strength and internal belief with which to fight future battles—for you and for your team.

Your Call to Action
Imagine a school transportation department where dispatchers are mentally sharp, school bus drivers are energized, and leaders foster a connected, emotionally resilient environment. The impact goes beyond operational efficiency—it creates a culture of peak performance that benefits students, parents and the entire community.

But mental, physical and emotional optimization aren’t a one-time effort. It’s a daily commitment. Start by identifying ONE area where you or your team can make a small but meaningful improvement. Then, apply “speed of implementation,” where you take an action step as fast as possible toward this commitment. Remember—progress, not perfection! Keep outperforming!

Editor’s Note: As reprinted in the March 2025 issue of School Transportation News.

Scott Welle is a sports psychologist, author, keynote speaker and trainer. This month at STN EXPO East in Concord, North Carolina, he shares with TD Summit participants how exceptional leaders inspire others. He also provides his “Outperform the Norm” message to all conference attendees with a keynote on March 24. Learn more at stnexpo.com/east and scottwelle.com.

Related: STN EXPO East Keynote Speaker Brings Dynamic Performance Strategies to North Carolina
Related: School Start Times and the Impact on Teen Mental Health
Related: Time Well Spent
Related: (STN Podcast E218) Onsite at STN EXPO Reno 2024: Coming Together for Safety, Technology & Clean Energy

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