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School Bus Aides Fill Critical Safety Role for all Students

23 April 2026 at 06:00

CONCORD, N.C. — School bus aides are often under-recognized for the roles they serve in student transportation, particularly for children with disabilities, but they provide much-needed assistance to school bus drivers regardless of the route being driven, industry leaders said during a session at STN EXPO East.

Panelists at the conference last month emphasized that school bus aides — often referred to as attendants, monitors or, in New York City, matrons — are responsible for far more than child supervision. Their duties include supporting students’ social and emotional needs, managing behavior, assisting with medical situations, and ensuring safe transportation from stop to stop. School bus routes operated for children from birth to kindergarten are required by federal Head Start regulations.

“We aid and support those students … regardless [of] what disability,” said Stephanie Walker, a transportation leader and certified instructor from Habersham County Schools in Georgia. “Our goal is to have a safe and positive ride.”

Stephanie Walker makes a point during the school bus aides panel at the 2026 STN EXPO East.

The panelists highlighted a shift in terminology, reflecting the evolving role. Many districts have moved away from bus monitor or attendant, which suggests passive observation, toward bus aide, a title that better captures the hands-on responsibilities required.

Training and clear expectations are critical, said Teena Mitchell, special needs transportation coordinator for Greenville County Schools in South Carolina and past-president of the National Association for Pupil Transportation. She stressed that detailed job descriptions help prevent confusion and improve safety outcomes.

“The safety of these kids depends on what they know they have to do and what the expectations of them are,” Mitchell said.

Teena Mitchell advocates for improved training of school bus aides during the March 20, 2026 panel session.

School bus aides are expected to perform tasks such as securing wheelchairs, assisting with emergency medications, monitoring student behavior and helping students safely board and exit the bus. Panelists said aides should be actively engaged, including greeting students and ensuring proper seating at every stop.

Staffing Aides Based on Student Needs

The discussion also underscored the importance of proactively staffing buses based on student needs, not just legal requirements. Mitchell referenced a South Carolina case in which a district faced a multimillion-dollar settlement after a student was harmed on a bus without an aide.

“You need to know who’s on your bus,” she said, urging transportation departments to collaborate more closely with special education teams.

Comprehensive training programs are essential, the panelists agreed. Some districts require several days of instruction covering disability awareness, equipment securement, emergency response and de-escalation strategies. Ongoing evaluations, including written and physical tests, help ensure aides can perform under pressure.

Emergency preparedness was a major focus. Panelists cited demonstrations showing how quickly a bus fire can escalate, emphasizing the need for regular evacuation drills.

“If you can’t evacuate them in one minute and 16 seconds, they’re going to die,” Mitchell said.

Beyond safety, school bus aides also contribute to students’ emotional well-being. Building trust through consistent, respectful interaction can improve behavior and communication, particularly for students with special needs.

“If you’re not pouring into that child, that child’s not going to build that bridge with you,” Walker said.

Cross-Department Collaboration

Panelists encouraged districts to leverage resources such as school nurses, behavioral specialists, and classroom aides to provide consistent support across all settings. They also highlighted the importance of ongoing oversight, including reviewing bus video footage and conducting spot checks to ensure aides are following procedures.

Despite the critical nature of the role, staffing and compensation remain ongoing challenges. Many districts struggle to recruit and retain qualified aides, in part due to lower pay compared to other positions.

Mitchell said some districts have improved wages by classifying aides as “safety-sensitive” employees, helping to elevate the role’s importance.

Speakers also urged transportation leaders to collect and share data demonstrating the value of aides, including reductions in behavioral incidents, improved student attendance and increased rider confidence.

“We do a lot that we do not sell,” said session moderator Launi Schmutz Harden. “You guys are the ones that can speak the story.”

As schools face increasing mental health needs and tighter budgets, panelists agreed that investing in trained school bus aides is essential to maintaining safe, supportive transportation systems.

Written with assistance from AI.


Related: Bus Monitors: Your Next Driver Retention Strategy?
Related: Seminar Provides Elements of Comprehensive Training for School Bus Attendants
Related: Seatbelt, Danger Zone Recommendations Highlight NTSB Discussion at STN EXPO East
Related: Georgia Grandmother Writes School Bus Safety Book for Children
Related: New Virginia Law Requires Autism Training for School Bus Monitors

The post School Bus Aides Fill Critical Safety Role for all Students appeared first on School Transportation News.

(STN Podcast E303) Moose in the Road: Making School Bus Operations Work in Alaska

21 April 2026 at 22:20

We cover industry shoutouts, conference connections, a terrifying bus vs. train encounter and Diesel Emissions Reduction Act updates.

“One thing about transportation [is] it’s never boring.” Transportation Supervisor Melody Best offers a behind-the-scenes look at how operations are handled in Kenai Peninsula Borough School District in Alaska amid adverse weather, multiple school closures, budget cuts, technology needs and even moose in the road. She also shares the benefits of participating in the STN EXPO East Mentorship Program in Charlotte, North Carolina last month.

Read more about operations.

This episode is brought to you by Transfinder.



Message from School Radio.


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Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, DeezeriHeartRadioSpotify and YouTube.

The post (STN Podcast E303) Moose in the Road: Making School Bus Operations Work in Alaska appeared first on School Transportation News.

WATCH: Michelle Summers on the School Transportation Nation Podcast

17 April 2026 at 20:56

Michelle Summers was a part of both the Transportation Director Summit and the inaugural STN EXPO Peer-to-Peer Mentorship Program at the STN EXPO East conference. She joined Senior Editor Taylor Ekbatani on the School Transportation Nation Podcast to share the impact of networking within the industry, discover new solutions, take actionable strategies and meaningful relationships from the STN EXPO East conference back to her district.

Listen to STN Podcast E300: Fuse Your Ideas: Connection & Innovation at STN EXPO East 2026.


Related: WATCH: STN EXPO East 2026
Related: (STN Podcast E301) STN EXPO East: Connection, Leadership & Quality Transportation Products
Related: Transportation Directors Receive Rock Star Training on Driver Retention

The post WATCH: Michelle Summers on the School Transportation Nation Podcast appeared first on School Transportation News.

Seatbelt, Danger Zone Recommendations Highlight NTSB Discussion at STN EXPO East

15 April 2026 at 20:54

CONCORD, N.C. — Federal safety officials are urging stronger seatbelt usage by students and increased awareness of dangers around school buses following a series of high-profile crashes, including a recent fatal incident under investigation in Tennessee.

In providing the parting takeways at STN EXPO East conference last month, Meg Sweeney, lead investigator and project manager for the National Transportation Safety Board, outlined how ongoing investigations and previous crash reconstructions are shaping new safety recommendations aimed at protecting student passengers and pedestrians.

“Our mission is to investigate crashes, determine a probable cause and then write recommendations to prevent future similar crashes,” Sweeney told attendees during the final conference session March 31.

The NTSB recently launched a “go team” to Tennessee after a fatal school bus crash killed two middle school students, though Sweeney said details remained limited in the early stages of the investigation. The crash took the lives of two middle school girls and parents of the deceased have since filed a lawsuit against the district and the driver.

The agency is also examining a separate student dragging fatality, underscoring the risks students face not only inside the bus but also in Danger Zone, the area immediately surrounding the vehicle during loading and unloading.

Sweeney said the agency focuses on crashes with the greatest potential to improve safety outcomes. With only about 35 staff members in its highway division, the NTSB investigates roughly 15 to 20 crashes annually out of tens of thousands reported nationwide.

“With a staff of 35 people… we have to be really selective in the crashes that we investigate,” she said, noting that cases often involve recurring safety issues or high public interest.

A key focus of recent investigations has been occupant protection, particularly the effectiveness of lap/shoulder seatbelts compared to traditional lap-only restraints or compartmentalization.

“We know and recognize that there are several other types of crashes,” Sweeney said, explaining that while compartmentalization works well in frontal impacts, it is less effective in rollovers, side impacts and other complex crash scenarios.

In multiple investigations, including crashes in Texas and New Jersey, the agency found lap-only belts provide limited protection. “They can provide a benefit… if they’re worn properly,” Sweeney said, but passengers remain “very vulnerable to injury from the flailing upper body.”

In the Leander ISD Texas rollover crash, that Director of Transportation Tracie Franco also presented during the conference, only six of 42 observed students were wearing seatbelts, and most were wearing them incorrectly. Students who were restrained were less likely to be thrown from their seats or ejected, though injuries still occurred due to the severity of the crash.

Based on such findings, the NTSB has repeatedly called on states to require lap/shoulder belts on large school buses and to strengthen enforcement of proper usage through driver training, onboard monitoring and clearer district policies.

Danger Zone Risks Examined

Beyond the bus interior, Sweeney emphasized that some of the most dangerous moments for students occur outside the vehicle.

One of the most dangerous areas for the student is the zone within about 10 feet of the bus, she said, particularly during pickup and drop-off times.

In a 2018 Indiana crash, a pickup truck traveling about 41 mph struck and killed four students crossing to board a stopped school bus despite warning lights and an extended stop-arm.

Other cases have highlighted the role of distracted driving. In Wisconsin, a teenage driver exchanging text messages struck a school bus and fatally hit a student moments later.

To address these risks, the NTSB has recommended stronger enforcement of stop-arm violations, expanded use of camera systems to catch illegal passing, and new vehicle technologies such as automatic emergency braking and pedestrian detection systems.

“We asked school districts to work with law enforcement to create educational campaigns and high-visibility enforcement,” Sweeney said.

Despite the risks and ongoing challenges, Sweeney stressed that school buses remain the safest form of student transportation in the U.S.

“We advocate and tell people school buses are the safest way to transport a student,” she said.

Still, industry leaders at the session warned that driver shortages, operational challenges and declining ridership could increase risks if more families rely on personal vehicles instead of buses.

The Tennessee crash investigation is expected to produce a preliminary report in the coming months, with a final report, including safety recommendations, likely more than a year away.

Written with assistance from AI.


Related: California School Bus Report Shows Lap/Shoulder Seatbelts Reduce Injuries
Related: NTSB Calls for Seatbelt Polices, Procedures Following Texas School Bus Crash
Related: School Bus Seatbelt Law Appears Imminent in Illinois
Related: (STN Podcast E251) Making Safety Safer: Seatbelts, Technology, Training & Electric School Buses

The post Seatbelt, Danger Zone Recommendations Highlight NTSB Discussion at STN EXPO East appeared first on School Transportation News.

First Responders Critical in School Bus Emergencies

8 April 2026 at 18:57

CONCORD, N.C. — A powerful and emotional session at STN EXPO East highlighted a reality transportation leaders hope to never face: A catastrophic school bus crash, the chaos that follows, and the need to have strong relationships with first responders.

The conference discussion between Tracie Franco, director of transportation for Leander Independent School District in Texas, and STN Editor-in-Chief Ryan Gray centered on real-world lessons from a recent rollover crash and broader strategies for working effectively with first responders. Joshua Hinerman, state director for Tennessee, was scheduled to be on the panel but canceled days earlier after a fatal school bus crash.

“This industry is so predicated on safety training,” Gray said. “But there are so many other forces on the road to contend with.”

Franco recounted Leander ISD’s first day of school crash in August that included 46 students aboard a bus that rolled over twice on a rural road. “When I got there … my heart just dropped,” she said. “You had students on the side of the road … people crying … my driver had blood coming out of his head. It was just chaos.”

Actionable Takeaways for School Districts

 

The First Responder Coordination Session at STN EXPO East March 29 delivered several practical strategies for transportation leaders:

 

1. Build relationships with first responders now.

Tracie Franco, director of transportation for Leander ISD in Texas, admitted her department had limited prior coordination with local agencies when a school bus crash occurred in August. “We had really not had any training with the firemen, with EMS, with police,” she said.

Post-crash, the district strengthened partnerships, including donating a retired school bus for emergency training.

 

2. Train together using realistic simulations.

Hands-on exercises — including smoke-filled buses and timed evacuations — help staff build muscle memory. “You go from panic to action,” Franco explained.

 

3. Establish clear command structure and communication.

Confusion over who is in charge can slow response efforts. “Have a plan … who’s in charge of the scene, who’s in charge of the students,” Franco advised.

 

4. Prepare for student accountability challenges.

Tracking students during transport to hospitals proved difficult. “I didn’t know where the students were going,” Franco said, noting the need for better systems to identify and track students during emergencies.

 

5. Create a “ready bag” for emergencies.

Leander ISD now deploys a kit with essential tools, including student rosters and ID access, power banks, portable printers and communication devices.

 

6. Plan for reunification and parent communication.

Parents will arrive quickly on-scene, often before systems are in place. “How do they know where to meet? Where reunification happens?” Franco asked.

 

7. Address emotional and mental health readiness.

Preparation isn’t just operational — it’s psychological.

“Be prepared emotionally,” Franco said. “You’re going to see chaos … hurt students.”

She added that post-incident support is critical for both students and staff.

 

8. Reinforce seatbelt usage and safety culture.

Only three students on the bus were wearing lap/shoulder seatbelts that are mandated by state law. “They didn’t move,” Franco said of the restrained students during the rollover. The district now enforces a “no seatbelt, no roll” policy and requires parent acknowledgment.

Seven students were transported to hospitals, some via helicopter. Miraculously, there were no fatalities, Franco said, emphasizing that despite years of preparation, the reality of a major crash exposed gaps.

“No matter how much you prepare … we realized we needed to step it up,” she said. “We needed to really train on different areas.”

One of the biggest challenges at the scene was confusion over roles and communication. “You have EMS, fire, police … who’s in charge?” Franco said. “I don’t know who these students are … I don’t know where they’re going.”


Related: NTSB Calls for Seatbelt Polices, Procedures Following Texas School Bus Crash
Related: Texas School District Updates Seatbelt Policy Following School Bus Rollover
Related: Texas Student Transporter Utilizes Technology to Improve Operations


First responders immediately took control, conducting triage and transporting injured students, often without time to coordinate with school officials, she recalled. The experience reinforced a key lesson: Relationships and protocols must be established before an emergency.

She noted the importance of FEMA officials and first responders already being stationed nearby following the deadly Guadalupe River flooding that took place on July 4 in immediately directing resources to the school bus crash.

Franco repeatedly warned against assuming “it won’t happen here.”

“Don’t be complacent,” Gray added, referencing recent fatal crashes nationally.

Meanwhile, Franco closed out the session with a reminder about mindset in crisis situations. “We cannot choose our external circumstances, but we can always choose how we respond to them,” she said.

The session reinforced that while crashes may be rare, preparedness must be constant and collaborative. From coordinated training with first responders to clear communication plans and emotional readiness, transportation leaders were urged to rethink how they prepare for the unthinkable.

As Franco summarized: “Have a plan … and just train, train, train.”

Article written with assistance of AI.

The post First Responders Critical in School Bus Emergencies appeared first on School Transportation News.

Children’s Books by School Bus Drivers Double as Safety Education Tool

8 April 2026 at 16:00

CONCORD, N.C. — School transportation professionals are using children’s books to address a critical and ongoing challenge: Ensuring student safety on and around school buses.

During a March 30 session at the STN EXPO East conference in Concord, North Carolina, two transportation professionals and now authors highlighted how storytelling is helping bridge gaps between schools, families and transportation departments while reinforcing safety lessons for the more than 20 million students who ride school buses each day.

“All kids deserve to know how to be safe on and around the school bus,” said Monique Jackson, area transportation manager for Charlotte-Mecklenburg Schools in North Carolina and author of Gus, the Talking School Bus.

Jackson, a former educator with more than 25 years of experience, said her transition from the classroom to transportation revealed a need for consistent, accessible safety education. She began writing children’s books during the COVID-19 pandemic to help parents and teachers reinforce expectations outside the bus environment.

Her work focuses on creating a “unifying language” that connects the classroom, the bus and the home, allowing students to learn safety behaviors in multiple settings before they are tested in real-world situations.

Valerie Higley, a substitute bus driver and dispatcher for First Student in East Lyme, Connecticut, shared similar motivation. She said her book, Shaman Rides the School Bus, was inspired by firsthand experiences managing student behavior on crowded buses, particularly during driver shortages.

On one early school day, Higley found herself transporting more than 50 elementary students, including kindergartners.

“It was very, very difficult,” she said during the session moderated by School Transportation News Senior Editor Taylor Ekbatani. “So, I put all the most important lessons in a story that I could read to them… at a time when they were not distracted.”

Higley said her book is designed to reflect real-life bus behavior, allowing students to see themselves in the story and better understand expectations. Through relatable characters and scenarios, she addresses common issues such as students leaving their seats, throwing objects and failing to follow directions, behaviors she said are often easier to correct when discussed proactively rather than in the moment.

The books written by both authors cover core safety principles such as staying seated, respecting others, exiting buses properly and understanding the “danger zone,” the area around the bus where visibility is limited and risks are highest. Higley emphasized that even simple scenarios, such as retrieving a dropped item, can become dangerous if children are not properly trained.

A panel discussion at STN EXPO East on March 30, 2026 featured two student transportation professionals who wrote children’s books that teach school bus safety. From Left to Right: Valerie Higley, school bus driver at East Lyme Public Schools in Connecticut; session moderator STN Senior Editor Taylor Ekbatani; and Monique Jackson, area transportation manager at Charlotte-Mecklenburg Schools in North Carolina.

“Don’t just pick it up. Go get your driver’s attention,” she said, describing one of the key lessons included in her story.

She added that the stories are intentionally flexible, allowing educators and transportation staff to adapt lessons based on local needs, such as emphasizing railroad crossings or other region-specific safety concerns.

The urgency behind these efforts is underscored by real-world incidents. Jackson recounted a recent case in CMS earlier in March in which a student was struck by a vehicle while crossing the street to board a bus, an event witnessed by classmates and parents.

“It’s critical that we talk about the danger zone and how you can be safe even at the bus stop,” she said.

Safety Education Takes Time

Both speakers stressed that early and repeated exposure to safety messaging is essential. Jackson noted that it typically takes about 21 days for children to develop habits, making the beginning of the school year a crucial window for establishing expectations.

Beyond safety instruction, the books are also helping to elevate the role of school bus drivers, who are often viewed as outliers to the educational process despite being among the first and last adults students encounter each day.

“The school bus is a classroom on wheels,” Jackson said, adding that drivers serve not only as operators but also as mentors and protectors.

Higley agreed, noting that transportation staff are frequently overlooked in broader school culture and that stronger connections between drivers and students can improve both safety and behavior.

“There’s a disconnect between the classroom and the bus,” she said. “If we can make the conversation happen when they’re receptive to it… it’s a game changer.”

Districts are beginning to integrate these books into broader safety and educational initiatives. Authors reported being invited into classrooms for read-aloud sessions, participating in events such as Read Across America Week and collaborating with early childhood programs to meet safety training standards.

In some cases, the books are being used as part of formal curriculum or enrichment programs, while others are distributed to families to encourage conversations at home.

The reach of these efforts is also expanding internationally. Jackson recently presented her work to students in Italy, where she said children were able to connect with the universal image of the yellow school bus despite language differences.

Higley’s book has been translated into multiple languages, including French, Spanish and Italian, with plans to expand further to serve diverse communities.

Both authors emphasized that public awareness is just as important as student education. Illegal passing of stopped school buses remains a widespread issue, with annual stop-arm violation reports documenting thousands of infractions nationwide.

To broaden their impact, the authors are engaging with local media, participating in community events, and sharing seasonal safety tips aimed at drivers and families alike.

Looking ahead, both plan to continue expanding their work, including developing additional books, incorporating more diverse student experiences and increasing accessibility through translations and specialized content.

Their shared goal remains clear: To make school bus safety education engaging, consistent and accessible for every child.

“Keeping that conversation going… is a gift,” Higley said.

Written with assistance from AI.


Related: NC Transportation Manager Channels Passion for Education, Safety into Children’s Books
Related: California School Bus Driver Teaches Lessons of Compassion Through Music
Related: Connecticut School Bus Company Publishes Bilingual Book to Ease First-Day Bus Anxiety
Related: School Bus Driver Creates Children’s Book to Promote School Bus Safety

The post Children’s Books by School Bus Drivers Double as Safety Education Tool appeared first on School Transportation News.

Manufacturer Advice For School Bus Operations, Fleet Management

7 April 2026 at 21:48

CONCORD, N.C. – The Green Bus Summit at STN EXPO East featured school bus manufacturers discussing products, technology, innovations and support for school districts looking to run cleaner, safer and more efficient school bus operations.

Blue Bird: EV Myth vs. Reality: What’s Actually Driving Adoption?

“We’ve taken the lead on the EV side,” declared Brad Beauchamp, EV product segment leader for Blue Bird, reviewing how the company entered the field eight years ago.

Noelle White, channel partner marketing specialist for Blue Bird, led attendees through a gamified quiz on common electric school bus myths.

Attendees correctly identified answers to questions such as what regenerative braking does (charges the battery while slowing), time required for infrastructure upgrades (six to 18 months), and how much of a total EV project cost is tied to infrastructure (25 to 40 percent).

Although cold weather reduces electric school bus range by 10 to 30 percent, Beauchamp noted that technology advances and operational techniques allow for improvements in this area.

Level 1 chargers are commonly used by most districts today, but Beauchamp recommended Level 2 chargers, which he said are best for overnight charging.

Infrastructure readiness most commonly delays electric school bus projects since the work “doesn’t stop on the first wave of buses,” Beauchamp cautioned.

Operational planning significantly shifts during the move from diesel to electric due to routes and weather, to name a few factors, Beauchamp reminded attendees.

“As you start to use [electric school buses], there is a learning curve,” he said. “On the great side for EV, a lot of things can be corrected without even leaving your yard.”

Viewing electric bus deployment as equivalent to a straightforward vehicle purchase is a common pitfall, explained Beauchamp. Instead, he said districts must consider infrastructure, utilities, load planning and route modeling early in the process. He added that data gathered from onboard telematics helps transportation directors in this crucial planning phase.

“It’s going to take a team,” he said, especially as not all aspects of electric school bus implementation happen sequentially.

In fact, the bus purchase from the OEM is “the easy part,” he quipped.

“Eighty percent of routes in the U.S. can be covered with an EV,” Beauchamp continued.

He advised putting an electric school bus on shorter routes until success is achieved, and then operations can branch out.

“Figure out what your long-term strategy will be,” he said.

When districts purchase an electric school bus with federal funds, they are required to decommission and scrap an old diesel bus rather than keep it as a spare, Beauchamp cautioned. He advised planning for scalability, not simply pilot projects.

Lastly, he reviewed EPA Clean School Bus program updates, noting that state and local funding opportunities also help keep electric school bus projects afloat. He advised performing preventative maintenance on both the bus and charger.

1 of 2
Brad Beauchamp, EV product segment leader for Blue Bird, speaks at STN EXPO East 2026.

IC Bus: Leveraging Technology Solutions for Efficient Fleet Management

Matt Milewski, market segmentation director for IC Bus, reviewed how First Student announced last September that it was outfitting its fleet of 46,000 school buses with Samsara technology.

Jason Kierna, vice president of information technology for First Student, spoke to the company’s customer-focused motivation rather than just adding technology for its own sake.

“We’ve got thousands of customers and all of them want to use technology in a different way and that’s why it’s more about the process for us than it is about the technology,” he said.

He explained how the new AI-powered HALO offering combines vehicle inspections, driver coaching, AI cameras, predictive analytics, and more to improve safety for students and transparency for parents.

“Parents today are expecting more objective evidence when incidents occur,” agreed Scott Jobe, head of public sector strategists for Samsara.

He noted that AI is “maybe not the best when you deal with human interaction or conversation, but when it comes to objectivity, we think of AI as like a force multiplier.”

Kierna elaborated that hazard alerts or safety behavior remediation that HALO provides, can help school bus drivers proactively self-correct so a reactive supervisor conversation is unneeded. He added that some First Student drivers now refuse to drive a bus without the technology.

Kierna related an incident in which a bus was struck at over 60 mph and said the driver would have been injured if she had not been wearing her seatbelt, which she had just put on properly due to the AI powered camera’s alert. Jobe added that another district saw a reduction in risky behaviors by drivers, illegal passing incidents, bus crashes and maintenance costs due to the AI technology.

“What does safety mean to your organization?” Kierna rhetorically asked the audience.

Milewski emphasized IC Bus’ support for what Jobe termed a “frictionless experience” in technology integration for school district and bus contractor clients. Kierna reiterated the commitment of all three companies to overall safety for students.

Kierna underscored that empowering drivers and lobbying for safety initiatives are two of the many aspects that are directly related to the effective gathering and leveraging of data.

“Integrated technology is the future,” Jobe agreed. He shared a pothole detection feature in development, in which information gathered via onboard cameras, bus location and G-forces the bus undergoes can be sent directly to cities for repair escalation.

“We have so much data that we can turn into real actionable insights,” he said.

In answer to an attendee question on staff who may struggle with technology, Kierna said the AI assistant helps put things in plain language for users.

1 of 4
Matt Milewski, market segmentation director for IC Bus.
Jason Kierna, vice president of information technology for First Student.

Thomas Built Bus: Let’s Talk Fuels – What Legislative Uncertainty Means for School Transportation

Mark Childers, direct sales and technology sales manager for Thomas Built Buses, reviewed current challenges and uncertainty surrounding fuel choice. “You’ve got to make some decisions,” he said.

“Where we stand today is that in 2027 all of the manufacturers are subject to EPA’s low NOx rule, so that is the new multi-pollutant criteria rule that’s going to deal with NOx and particulate matter that is coming in 2027,” explained Alissa Rector, policy advisor for Thomas Built Buses parent company Daimler Trucks North America. “Even though EPA’s greenhouse gas regulations have been rolled back in 2027, we are still subject to the existing greenhouse gas phase 2 standard at [the National Highway Traffic Safety Administration] NHTSA so there’s not a lot of change that you’re going to see on the greenhouse gas side compared to where we are today.”

Jim Ellis, director of pupil transportation for Henrico County Public Schools in Virginia, has 600 school buses and is receiving 25 electric buses in July. When managing his bus fleet, he said he must balance getting the best bang for his buck with environmental concerns for cleaner air.

“I think that the key lesson is to just know change is going to continue to happen and just continue to take one step at a time,” declared Brittany Barrett, deputy director of operations and implementation for the World Resources Institute. She advised staying on top of fleet data, so it is easier to pivot and make decisions.

Rector discussed the differences between local pollutants like NOx, Volatile Organic Compounds (VOCs) and particulate matter, as opposed to greenhouse gases like carbon and CO2 which enter the atmosphere.

Whitney Kopanko, vice president of school bus sales and marketing for Sonny Merryman, noted that the Thomas Built Buses Virginia dealer has put 300 electric school buses on the road. She spoke to dovetailing student transporter priorities of getting students to and from schools with community and regulatory pressure for cleaner air.

She and Ellis agreed that it’s crucial to provide numbers and data to stakeholders during decision-making processes.

WRI provides helpful tools and resources, Barrett informed attendees. Kopanko added that AFLEET suite from the U.S. Department of Energy can be used to compare fuel types. Fuel choice is a hyper localized decision based on what each district needs, she stated.

Though most school buses currently run clean diesel and will continue to, Rector prognosticated that the future will be mixed fuels with interesting developments in hydrogen. “Any future roadmap is going to have a lot of different options on it,” she declared.

Diesel fuel doubling in price due to the war in Iran is currently juxtaposed with conversations on propane or electric implementation, said Ellis.

While changing fuels may look tempting, Kopanko advised considering availability of alternative or drop-in fuel, infrastructure needs, driver and mechanic training, and the extra accountability involved in abiding by rules for government subsidies.

Barrett said electric buses have the range to meet 90 percent of the routing requirements for districts she works with, but infrastructure is the biggest question mark. “It’s not insurmountable but it requires a plan,” she said.

She praised Sonny Merryman’s electrification project with Dominion Energy in Virginia.

Panelists advised working closely with dealers, gathering all available fleet operation data, considering urban versus rural needs to determine what type of bus goes where, taking part in vigorous training and education, and keeping abreast of the rapidly changing regulatory landscape.

They also answered questions from attendees on electric school bus range, charging time, battery degradation and V2G.

(Left to right) Alissa Rector, policy advisor for Daimler Trucks North America, and Brittany Barrett, deputy director of operations and implementation for the World Resources Institute, speak at STN EXPO East 2026.

Images via Vince Rios Creative and STN staff. 

The post Manufacturer Advice For School Bus Operations, Fleet Management appeared first on School Transportation News.

WATCH: STN EXPO East 2026

7 April 2026 at 21:35

The 2026 STN EXPO East conference in Charlotte-Concord, North Carolina featured six days of the best in student transportation training, exciting networking experiences and insightful educational sessions. Check out the videos that captured the real-time energy and events of the conference.

Stay tuned for more coverage on this and our other 2026 conferences, STN EXPO West and Transporting Students with Disabilities and Special Needs (TSD).


Related: (STN Podcast E300) Fuse Your Ideas: Connection & Innovation at STN EXPO East 2026
Related: Gallery: STN EXPO East Tech Demos and Ride & Drive at Charlotte Motor Speedway
Related: Culture That Rocks: Turning Everyday Moments into Unforgettable Experiences

The post WATCH: STN EXPO East 2026 appeared first on School Transportation News.

(STN Podcast E301) STN EXPO East: Connection, Leadership & Quality Transportation Products

7 April 2026 at 21:24

Tony and Taylor review the most compelling takeaways from STN EXPO East in Charlotte, North Carolina this past week. From rock star leadership and workplace culture advice, to a bus mirror training that went viral, to the latest in cutting edge tech shown on the Trade Show floor, attendees and vendors connected in meaningful ways.

Last year, bus window and glass provider Lippert acquired seating supplier Freedman Seating and HVAC manufacturer Trans/Air. Dan Cohen, vice president of sales for Lippert’s transportation products group, and Austin Lehnert, regional sales manager for Trans/Air by Lippert, join us to share new safety technology innovations.

Read more STN EXPO East coverage.

This episode is brought to you by Transfinder.



Message from School Radio.


Message from RTA.

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, DeezeriHeartRadioSpotify and YouTube.

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(STN Podcast E300) Fuse Your Ideas: Connection & Innovation at STN EXPO East 2026

31 March 2026 at 14:30

Christopher Faust, transportation director for Sangamon Valley CUSD #9 in Illinois and John Daniels, vice president of marketing for Transfinder, discuss utilizing multiple “finder” technologies to assist in operational and procurement challenges at the district.

They also share how and why to participate in the Top Transportation Teams challenge, which is led by Transfinder and currently accepting signups.

Marty Savino, national account manager for School-Radio, explains communications upgrades that districts can make for increased safety and security during incidents like school shootings.

Michelle Summers, assistant director of transportation for Lamar Consolidated Independent School District in Texas, discusses the value of coming to conferences and participating in the inaugural STN Peer-to-Peer Mentorship Program, as well as superintendent relationships and technology upgrades.

Read more STN EXPO East coverage.

This episode is brought to you by Transfinder.



Conversation with School Radio.

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, DeezeriHeartRadioSpotify and YouTube.

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Culture That Rocks: Turning Everyday Moments into Unforgettable Experiences

31 March 2026 at 05:14

CONCORD, N.C. — Jim Knight started his keynote address at STN EXPO East like a concert, highlighting that culture isn’t something you talk about. It’s something people feel. And attendees felt that energy as they walked into the room and heard the music playing over the speakers.

His message Monday was clear: If you want a culture that rocks, you have to create experiences people won’t forget. A feeling of culture starts with moments.

Knight, the former head of global training and development for Hard Rock International’s hotels, casinos, dining and entertainment, quickly moved past traditional definitions of culture. Instead, he grounded the concept in something far more tangible: human behavior.

“Fantastic, awesome, world-beating cultures—they only exist because of human behaviors,” he said.

To illustrate, he shared a story about witnessing a fast-food employee near Disneyworld in Orlando, Florida, interact with a young girl dressed as a princess. Rather than simply take her order, the employee bowed and declared, “All hail the princess,” prompting the entire staff to follow suit.

The moment lasted seconds but its impact, Knight said, is probably something the girl’s family still talks about. “That’s culture,” he said, adding that culture is not heritage, legacy or the past. “Culture is what’s happening right now.”

The ride to and from school may be routine. The interaction is not. “The student experience has to rock,” he continued. “And that starts with the relationship. How the driver made me feel, that’s what matters.”

At its core, he defined culture simply as “a collection of people,” each bringing their own behaviors into the organization. That definition carries weight in an industry facing persistent driver shortages and turnover.

Side Bar: Jim Knights’ 10 Takeaways

 

1. Fantastic cultures only exist because of human behaviors

2. Celebrate heritage (past), but focus on the present (people)

3. Be Like U2 – Everyone signing off the same sheet of music

4. To avoid four-letter words, don’t provide/endorse mediocrity

5. People crave differentiation – deliver personalized experiences

6. In a world of darkness, be a bright light in each student’s day

7. Treat each person special – Like it’s your first day of work

8. Authentic student obsession creates lifelong raving fans

a. Create generational fans (you have the parents & the kids on your bus)

9. The true path to cultural Nirvana’s through 3C rock stars – YOU ARE THE AMPLIFIER
10. Change your mindset from transportation to creating experiences

BONUS: Position the Job to be Tattoo-Worthy

“Every time somebody joins or leaves [an organization], culture changes,” Knight said, adding that the student transportation industry faces a retention challenge. “If you could hold on to the right people, you’d have exactly what you want.”

Knight used a simple exercise. He asked attendees to close their eyes and point in the direction of true north, to demonstrate how easily organizations drift without alignment. “If everybody’s guessing, you get confusion,” he said. “If everybody’s aligned, you get productivity.”

He compared it to a band, using U2 as an example. While Bono and The Edge may draw the spotlight as lead singer and lead guitarist, respectively, the rhythm section of drummer Adam Clayton and bassist Larry Mullins, Jr., keep the band on the same page.

“Everybody has a role to play,” Knight said. “But you’ve got to be singing off the same sheet of music.”

In transportation, that means consistent communication from leaders to the school bus drivers. Everyone needs to be in tune about expectations, priorities and purpose.

“If you don’t share it, people will make it up,” he added.

One of Knight’s most pointed observations centered on what he called “acceptable mediocrity,” and four-letter words that he hates. Words like “fine,” “good” and “okay” may sound harmless, but he argued they signal something deeper.

“They scream mediocrity,” he said, adding that over time, organizations begin to accept these outcomes as success.

Differentiation Happens One Interaction at a Time

Knight emphasized that creating a standout culture doesn’t require sweeping changes. It starts with small, intentional actions.

“Read the person. Seize the moment. Personalize the experience,” he said, recalling his time at Hard Rock, where he made it a point to engage each guest in a unique way—whether through humor, conversation or simple recognition.

“You do that, you create loyalty,” he said. “You create stories.”

The same principle applies to student transportation. “People crave differentiation,” Knight said. “Deliver personalized experiences, and you build comfort, safety and trust.”

He played a video each Chick-Fil-A location shows to all new employees. The video highlights different people eating at the chain fast-fodd restaurant, with captions about what’s each person has going on in their lives. Everyone is dealing or navigating something. Every life has a story if we bother to read it, he said.

As a result, Chick-Fil-A immediately communicates the culture of caring they want from their employees.

“In a world of darkness, be a bright light in each student’s day,” Knight continued.

For many students, the bus ride is more than transportation. It’s a transition point, and sometimes the first interaction students have of the day. It puts drivers in a uniquely influential position.


Related: Security Expert Shares Key Indicators of Violence for School Transportation Safety
Related: Transportation Directors Receive Rock Star Training on Driver Retention
Related: Multi-Modal Transportation Gains Momentum as Districts Seek Flexible, Cost-Effective Solutions
Related: Gallery: STN EXPO East Tech Demos and Ride & Drive at Charlotte Motor Speedway


Jim Ellis, director of transportation at Henrico County Public Schools in Virginia, noted that culture and the driver shortage tie hand and hand. “If you don’t want to be here, then I really don’t want you,” he said, underscoring the importance of cultural fit in a role that involves transporting children. He pointed to the driver shortage as a complicating factor, making it harder to be selective, but stressed that long-term success depends on building a team committed to more than just driving.

“You’ve got to be the one that fits that culture… making sure that you are that first thing they see.”

Britton Overton, director of transportation for Pender County School District in North Carolina, added that staffing challenges also impact morale, which in turn shapes culture. “It definitely affects culture, but also morale—and morale helps to build that culture or tear it down,” he said, noting that supporting drivers and maintaining positivity are critical to sustaining both.

Knight also challenged attendees to reflect on their own mindset. Think back to the first day on the job, he said, a time when employees arrived early, paid attention and took pride in every detail.

“Somewhere along the way, we lose that,” he said, adding that employees start cutting corners by focusing on their own gain the longer they stay in an organization.

Reclaiming that “day one attitude” is essential to sustaining culture over time, he commented.

Tisha Hergert, transportation director for Onsted Community Schools in Michigan, said Knight was very enthusiastic. “Everything that he mentioned to us, it was so easy to break down and will be very easy to implement. When I go back to my district, I feel like I can fire my crew up.”

Ultimately, Knight reinforced that culture is amplified, or diminished, by the people delivering the experience. He outlined what he called the “three C’s” of high-performing teams: Competence, Character and Culture fit.

“The true path to cultural nirvana is through 3C rock stars,” he said, adding that in student transportation, those rock stars are the drivers.

Beth Allison, safety and training instructor for Prince William County Public Schools in Virginia, poses with Jim Knight after his keynote at STN EXPO East March 30, 2026.

Knight closed with a mindset shift that tied the session together. “Stop thinking about transportation,” he said. “Start thinking about creating experiences.”

Because while routes, schedules and safety protocols are essential, they are only part of the equation. What students and families remember and what defines culture, is the human interaction.

“Don’t just think about this stuff,” Knight said in his final remarks. “Act on it.”

Overton told School Transportation News that Knight’s keynote was “very inspirational.” He noted that culture has become “a big word in discussion nowadays,” adding that Knight offered practical takeaways that he plans to implement back home. “

“[Knight] gave me some good insight and broadened my thinking of how I can make our transportation better in our district,” Overton added, emphasizing that sessions like the Monday keynote are about learning what works and adapting it locally.

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How Technology Powers Daily Student Transportation Operations

31 March 2026 at 05:13

CONCORD, N.C. – An STN EXPO East panel of student transporters shared how utilizing Transfinder’s technology suite has made their school bus operations safer and more efficient.

Improving Efficiency

Edgar Franco, assistant transportation director for Modesto City Schools in California, stated that technology has assisted with internal digitization, timeliness and streamlining communication between schools and the transportation department.

Christopher Faust, transportation director for Sangamon Valley Community Unit School District #9 in Illinois, noted that a district does not need to use Transfinder’s entire product suite since the Routefinder Plus routing software alone is powerful and convenient to also rapidly send parents relevant messages, as an example.

Kathleen Guarini, transportation coordinator for Loudoun County Public Schools in Virginia, and Elizabeth Cannata, supervisor of transportation for Haverhill Public Schools in Massachusetts, both agreed that a tech portal also eases the difficulties of driver shortages and substitutions. Guarini advised rolling out a tech stack slowly, so staff does not get overwhelmed and become averse to future integrations.

Enhancing Safety, Accountability

“In an emergency situation, you need fast access to the data at your fingertips, and that’s what having an all-in-one platform is going to allow you to do,” stated panel facilitator and Transfinder Sales Engineer Shea Marstaller.

Cannata utilizes student RFID cards, which she said have been able to prevent lost-child debacles involving police and helicopters.

To help parents adopt the Stopfinder parent app, Franco advised “building a community, getting it out there and showing them [its] value.”

Guarini said Stopfinder has “been hugely impactful” especially during the first few weeks of school startup. She noted her eight dispatchers were spared having to field calls from parents of the 60,000-strong student population.

She also shared how the driver app Wayfinder provides directions via tablets which is much safer than drivers “searching for a piece of paper or dropping it, tucking it under [their] thigh while [they’re] trying to make the turns, so [they] can use two hands on the wheel.”

Leveraging Data, Statistics

Cannata noted a key performance indicator of the software is that it can show gaps in driver schedules, so one who is free can pick up a student who missed the bus and get them to school.

Guarini said that Transfinder’s team was able to find additional efficiencies when her district went from a three-tiered bell system to a five-tiered bell system. Additionally, she said she uses Formfinder for a special needs application that has saved her staff the workload of transferring 400 columns of data nightly for 3,000 students.

Franco stressed the importance of bringing in clean data to avoid messy problems down the road.

Cannata added that the technology assists with special needs routes.

“We have to separate who requires specialized transportation and what that specialized transportation is — be it a wheelchair, a 1-to-1 monitor, and anything like that,” she explained. “We have to have that inside of our end of year report and I’m able to simply filter, edit and I can get it within minutes. Pull my end of year report. It’s saved me from hours of going through each route individually to check.”

Rick Walterscheid, who spent 25 years as a transportation director and is now a sales executive with Transfinder, said using ServiceFinder in his district operations gave him actionable data for bus repairs and replacement cycles.

“What this enabled me to do was to put evidence into what I already knew because I kept the records,” he stated.


Related: Technology Webinar Takes Detailed Dive into School Bus Efficiency
Related: (STN Podcast E296) Technology Has Blossomed: School Bus Mirrors & Student Safety
Related: School Bus Adaptive Technology: Safer Rides, Stronger Teams, Better Access
Related: (STN Podcast E286) End of Year Review: Safety & Technology Trends of 2025
Related: Ohio Announces School Bus Safety Grant Recipients for Technology Enhancements


Implementing Technology

Since school bus drivers on the roads everyday may have suggestions on route improvements, Franco said he layers planned routes and bus GPS data to compare them and determine if there is a way to optimize that route. Digitization has helped simplify things when drivers bring in notes on how their routes could be better, Guarini concurred.

With older drivers who may be hesitant to adopt new tech, Cannata advised providing copious training and having tech-savvy drivers assist if possible.

Franco agreed that identifying and empowering tech-forward leaders among drivers and technicians is crucial. He also confirmed that Transfinder’s tablet system is easy and intuitive for those less tech-friendly drivers.

While Transfinder offers multiple products, Faust advised student transporters to “take what works for you.”

“I love all of the features that Transfinder offers, but I feel like you need to identify which are the most important, which are the immediate needs for your division and start chipping away as you can manage,” agreed Guarini.

Looking Forward to the Future

Faust said he looks forward to AI integrations which can save time by answering conversationally spoken questions rather than requiring staff to manually seek out information.

Franco praised Servicefinder’s assistance in keeping track of white fleet vehicles that need repairs and getting that information to technicians in a timely manner.

“We’re all being asked to do more with less, right?” Marstaller commented.

“Being in a small district, we have to be as efficient as possible,” Faust agreed.

“Everybody’s afraid to change from what you know,” Guarini said. “The benefit of doing that, though, gives you a fresh mindset.”

Appreciating Customer Service

Cannata and Franco praised the clear and streamlined customer service Transfinder provides.

“Instantly, like within like an hour – not even, sometimes – it’s instantly quick, but we have an answer. We got it fixed,” Cannata declared.

“We all feel supported by Transfinder with anything we need help with,” Guarini confirmed.

Faust noted that having one vendor for the whole tech stack makes troubleshooting much easier.

All four panelists said they used the Transfinder Community feature through which their peers and fellow users help them better utilize the technology.

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Gallery: Trade Show at STN EXPO East 2026

31 March 2026 at 01:44

CONCORD, N.C. – Student transporters took part in a Trade Show + Networking Pit Stop Reception on Monday evening, where the thrill of NASCAR met the excitement of connection. They engaged with eighty vendor companies, informative exhibits and dynamic networking opportunities on the Trade Show floor while enjoying Southern comfort food and drinks.

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Ignite Your Leadership

30 March 2026 at 18:59

As we navigate through 2026, school transportation professionals face an evolving landscape marked by staffing shortages, the accelerated shift toward zero-emission fleets, heightened student safety challenges, and increasingly complex demands from parents, local government and school executives.

Attending industry conferences has never been more essential. These state, regional and national events bring together dedicated peers to exchange innovative ideas, forge lasting networks, reconnect with trusted partners and colleagues, and commit to meaningful professional growth. The practical, actionable insights shared by expert presenters, panelists and fellow attendees translate directly into safer routes, more efficient operations and improved experiences for the students we serve every day.

“The chance to gain inspiration, motivation and network with other successful school transportation operators is a big factor in why I attend conferences like STN EXPO,” said Brooke Millar, president at 4 Seasons Transportation. Her words resonate deeply in an industry where burnout and rapid change can challenge even the most committed leaders.

“Professional development at conferences provides a nice break from daily routines to focus on my personal growth, fostering innovation and identifying knowledge gaps,” she added.

Attending industry conferences can deliver profound, multifaceted benefits. Participants draw fresh inspiration and renewed motivation from accomplished leaders who have overcome similar obstacles. They sharpen critical skills through in-depth educational sessions exploring emerging trends, regulatory updates and proven best practices. Powerful keynote presentations and interactive workshops help cultivate a resilient growth mindset, boosting confidence in tackling ambitious goals.

Beyond the classroom sessions, networking opportunities enable professionals to crowdsource real-time solutions to pressing challenges, spark collaborations across districts and states and open doors to new career advancements or operational efficiencies. The expansive trade shows connect attendees directly with cutting-edge technology, vehicles and products designed to address core priorities such as fleet optimization, advanced safety systems, driver retention strategies, procurement, and specialized transportation for students with disabilities and special needs.

Events like STN EXPO stand out for their comprehensive educational programming, including specialized deep dives into niche topics. The Transportation Director Summit offers exclusive leadership training, while creating opportunities to connect with peers, key business partners and OEMs. The Bus Technology Summit offers the opportunity to experience live technology demonstrations and to compare solutions from business partners. The Green Bus Summit delivers compelling success stories and conversations from fleet decision makers that have invested in a sustainable future. These targeted tracks provide focused education, hands-on skill development and invaluable connections with like-minded professionals.

Meanwhile, the trade show floor and evening networking receptions create an energetic environment for exploring innovative solutions, testing new equipment and building potential vendor partnerships that can transform district operations.

Our most recent attendee surveys continue to highlight professional development and networking as the primary reasons professionals invest their time in these gatherings.

Engaging peers, industry experts, suppliers, school bus dealers, and OEMs provides a unique forum for market research, product comparisons and honest discussions about what truly works in the field. Whether you’re seeking solutions for sustainable fleets, enhanced security measures, comprehensive driver training programs, or inclusive special needs transportation, the trade show serves as a one-stop resource for discovering partners that align with your district’s specific needs and budget.

In an era of tight budgets and high stakes, investing time in these events yields measurable, lasting returns: Enhanced knowledge that informs better decisions, stronger professional networks that provide ongoing support, renewed motivation to lead through challenges, and direct access to innovations that elevate safety and efficiency. Look for hands-on workshops, certifications and powerful keynotes from leaders with a focus on leadership, technology and green fleets.

Conferences are a catalyst for excellence and truly time well spent. I personally invite you to experience STN EXPO East March 26–31 and STN EXPO West July 9–15 firsthand and see the impact for yourself. Registration is open now at stnexpo.com.

It’s time to invest in leadership for you and your team. I look forward to seeing you soon and hearing about the ideas you’ll bring back to drive success.

Editor’s Note: As reprinted from the March 2026 issue of School Transportation News.


Related: Transportation Director Summit Provides Exclusive Leadership, Networking
Related: Giving Birth to Proper Leadership
Related: Leadership Starts From the Top Down
Related: (STN Podcast E289) 2026 Kicks Off: Winter Weather, the World Stage & Rock ‘n Roll Leadership

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Security Expert Shares Key Indicators of Violence for School Transportation Safety

By: Ryan Gray
30 March 2026 at 02:05

CONCORD, N.C.— School bus drivers play a critical role in preventing violence and ensuring student safety, and a seasoned law enforcement veteran is on a mission to equip them with the skills to recognize and respond to warning signs of aggression.

Speaking at the STN EXPO East conferece Friday, security expert Bret Brooks of Gray Ram Tactical emphasized the importance of training drivers to identify behavioral and verbal cues that signal potential violence, empowering them to take proactive steps to de-escalate situations and protect lives.

He shared actionable insights to help bus drivers and school staff recognize warning signs of aggression and prevent violent incidents.

“Every single human being has the potential for violence,” said Brooks, a retired Missouri law enforcement officer with 23 years of experience. “Violence is simply a way of handling a situation. If we can understand the biology behind violence, then we can start to recognize it before it happens and take steps to de-escalate.”

Brooks emphasized that violence is a biological process triggered by seven universal factors: Family, order, restraint, resources, mate, insult, and life or limb. He explained that these triggers, which have evolved over thousands of years, are deeply ingrained in human behavior and can be activated in high-stress situations.

He likened violence prevention training to CPR certification, stressing the need for regular refreshers and hands-on practice. Just as CPR training requires participants to practice chest compressions on a mannequin, he explained, violence prevention training should involve real-world scenarios to prepare bus drivers for high-stress situations. Without such practice, he warned, drivers may not be equipped to respond effectively when faced with a crisis.

The importance of training bus drivers to recognize concealed weapons was another key point in Brooks’ presentation. He noted a troubling trend in which active shooters are increasingly arriving at schools via school buses.

“That means kids with guns, knives, or other weapons are boarding buses, and our bus drivers are unknowingly delivering the murderer to the victims,” he said.

Brooks shared a chilling anecdote about a school bus driver who recentlly and successfully identified a student carrying a gun and planning to harm his girlfriend.

“We just saved somebody’s life because the bus driver could see what was going on, took action and prevented the active shooter,” he said. “That’s what gives me the motivation to keep moving forward.”
Throughout his presentation, Brooks outlined key nonverbal and verbal cues that can signal potential violence. He stressed the importance of observing clusters of behaviors rather than relying on a single indicator.

For example, excessive staring or avoiding eye contact, dropping the chin to protect the airway, rapid or deep breathing, flared nostrils, wringing hands, shedding clothing, standing with feet shoulder-width apart, and shifting weight can all signal aggression. Similarly, verbal cues such as strained speech, increased pitch, parroting or echoing words, repetitive word usage, nervous laughter, forced air exhalation, mass statements, indifference in conversation, and escalating profanity can indicate a loss of self-control and a potential for violence.

Proactive De-escalation

Brooks emphasized the critical role of de-escalation in preventing violence. He explained that when someone’s triggers are activated, it is essential to act immediately to prevent the situation from escalating further. He shared a real-life example of a school bus driver who failed to de-escalate a situation with a student for over 15 minutes, leading to a physical altercation.

“The driver never asked the student why she wanted off the bus. What if she had said, ‘Because I’m being molested in the back.’ That would have changed everything,” Brooks said.

An attendee commented that her school district uitlizes crises prevention training and encouraged her peers to do the same.

Meanwhile, Brooks suggested that bus drivers play the “what-if” game to prepare for potential scenarios.

“Don’t wait for the bad thing to happen. Have a plan ahead of time,” the security expert said. “If you see the train wreck coming, you need to act.”


Related: ‘Care Less Without Being Careless’ Urges Security Expert to Student Transporters
Related: School Violence Grant Provides Opportunity for Threat Assessment Training
Related: Times Are Changing … What Is Your Response to School Bus Violence?
Related: Q&A: Cybersecurity in Student Transportation: Why It Matters, Where It’s Headed


Brooks also acknowledged that the indicators of violence and de-escalation techniques for special needs students differ from those for the general population

“It’s imperative that we do special needs training,” he said. “Special needs drivers should be consistently trained to understand the unique triggers and indicators for these students.”

In closing, Brooks urged school transportation professionals to take violence prevention seriously and to recognize the importance of their role in ensuring safety. “This happens in every other school district, not just yours,” he said. “We have to be open enough to see things for what they are and act to prevent violence.”

By understanding the biological triggers of violence, recognizing key indicators and employing effective de-escalation techniques, school bus drivers and transportation staff can play a vital role in keeping students, staff and themselves safe.

Article written with the assistance of AI.

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Gallery: STN EXPO East Tech Demos and Ride & Drive at Charlotte Motor Speedway

30 March 2026 at 01:45

CONCORD, N.C. – After a day of Bus Technology Summit and Green Bus Summit sessions, Sunday was capped off with a high-energy, racing-inspired Technology Demonstrations and Ride & Drive + Reception held in the NASCAR Cup Series Garage and the Quarter-Mile Oval Track at the Charlotte Motor Speedway. Attendees enjoyed a lively networking reception featuring dinner, drinks and entertainment.

Photos by STN staff. 

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Gallery: STN EXPO East Features Bus Tech Summit, Green Bus Summit Sessions

29 March 2026 at 21:29

CONCORD, N.C. – Sunday featured themed sessions as part of the Bus Technology Summit and Green Bus Summit at STN EXPO East. Vendor and supplier companies presented live or hands-on demonstrations of their technology suites, products and service offerings, as well as panel discussions on cleaner school bus options.

Afternoon sessions covered first-responder coordination, school bus attendants, streamlining team communication, and NHTSA’s latest research on illegal passing.

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Anthony Jackson, transportation director for Bibb County School District in Georgia, speaks at STN EXPO East 2026.

Photos by Vince Rios Creative. 

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Panel Shares How Propane School Buses Deliver Students, Savings

29 March 2026 at 20:42

CONCORD, N.C. – A Green Bus Summit panel during STN EXPO East discussed real-world examples and implementation tips for propane autogas in a school bus operation.

Blue Bird’s Steven Whaley, alternative fuels manager for the school bus manufacturer, first reviewed the company’s diesel, gasoline, propane and electric school bus options as well as deployment numbers, pricing comparison and clean energy statistics.

Propane, he said during Sunday’s Lunch and Learn session, has a low carbon intensity footprint, is safe enough to use for cooking and is domestically produced. Blue Bird’s propane bus, he specified, was certified to an ultra-low NOx emissions level. He added that propane buses are suited for both rural and urban settings, plus their quiet operation means students arrive at school calmer.

“The [propane] fuel system itself is very simple, integrates seamlessly just like your diesel technology does,” explained Tom Hopkins, a former Detroit-area fleet manager and current business development manager for Blue Bird’s propane school bus powertrain partner ROUSH CleanTech.

He reviewed the technical specifications of the Ford 7.3L engine powering Blue Bird’s Type C Vision bus and the complimentary training offered to operators.

Bibb County School District in Georgia started using propane school buses in 2014. Transportation Director Anthony Jackson said he was initially skeptical. Seventy percent of his 213 buses are now powered by propane, and he reported savings both at the fuel pump and maintenance costs. Propane saves him a combined 50 cents per mile over diesel, he added.

That equals a savings of $1 million dollars per year, Whaley pointed out. “These are numbers that folks just can’t ignore anymore,” he said.

Declared Jackson, “I can’t see myself venturing back to the diesel side of this because of what I’ve been able to see and what we’ve been able to realize with the propane application.”

He said once his drivers were trained on fueling, they readily accepted propane, which performs better during colder weather than diesel. Additionally, he verified that his mechanics are “ecstatic” that the propane buses are cleaner and easier to work with.

“We will do everything as a propane industry that we can … to set up your fueling for you,” confirmed Monte McLeod, account manager for Sharp Energy and representative for session sponsor Southeast Propane Alliance.

Temporary propane fueling options include a delivery driver who individually fuels the buses, or mobile trailer units parked on site. McLeod reviewed permanent fuel infrastructure where setup, permits and training are generally free to the district.

McLeod said personal protective equipment is not needed when drivers fuel propane school buses since it is “a clean, simple operation that anyone can do.” Whaley noted that the EPA does not even regulate propane seepage since it is not carcinogenic and simply evaporates into the air, in contrast to soil contamination that occurs with diesel leaks.

“There’s a number of redundant systems in place to make sure that this is the safest fuel that you can possibly put in your bus,” McLeod stated.

When school buses are on the road, Whaley noted, they can use an alternative fuel station locator via an app provided by the U.S. Department of Energy.

Jackson shared that his diesel prices doubled due to the Iran war, but his propane price recently fell. “The more you use, the less it is,” McLeod agreed.

“Get behind the wheel and drive it,” Jackson advised in response to an attendee question on staff buy-in before implementation.

Hopkins pointed out that there were several transportation leaders in attendance from school districts currently running propane buses. He suggested districts considering propane should “get their raw unfiltered feedback.”

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Gallery: Hands-on Specialized Training at STN EXPO East

29 March 2026 at 02:47

CONCORD, N.C. — Keynote speaker and best-selling author Jim Knight led the second day of the Transportation Director Summit at Topgolf Charlotte – Southwest, using the visceral backdrop of Rock ‘n Roll and several well-known brands, including Hard Rock International via his 21-year run with that brand as the head of Global Training & Development to discuss key strategies to transform any organization’s culture, regardless of the company’s cultural history or status.

Also offsite at Charlotte–Mecklenburg Schools, the National School Bus Inspection Training Program continued with hands-on identification of defects in the engine compartment, throughout the chassis, and inside the driver and passenger compartments, with participants able to compete for time and accuracy.

Transfinder led a special training on improving technician workflow and shop organization while Denise Donaldson taught on child safety restraint system use in school buses versus alternative transportation vehicles and Dave McDonald’s training covered proper mirror adjustment and distracted driving.

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Multi-Modal Transportation Gains Momentum as Districts Seek Flexible, Cost-Effective Solutions

29 March 2026 at 02:45

CONCORD, N.C. — As school districts nationwide confront tightening budgets, driver shortages and changing student needs, multi-modal transportation options are emerging as viable strategies to expand service while controlling costs.

During the first day of STN EXPO East Friday, transportation directors and an industry expert discussed how blending traditional yellow bus service with alternative modes — including public transit, walking programs and contracted services — can help districts adapt to a rapidly changing landscape.

The concept is increasingly being implemented in practice. “Multimodal is really about expanding that definition of who ‘we’ are,” said Tim Ammon, owner of Ammon Consulting Group, and the session moderator. “We might not be able to do everything ourselves anymore, so we need to think about how to integrate different providers into the system.”

Ammon, who also spoke earlier Friday on school transportation funding, said the growing interest in multi-modal transportation is closely tied to mounting fiscal pressures facing school districts, as flat federal funding, uncertain state and local revenues and rising operational costs force leaders to rethink how services are delivered. He noted that with costs outpacing available funding, districts must find ways to reduce expenses without significantly cutting service, making alternative transportation models an increasingly practical solution to maintain access for students while improving efficiency.


Related: Funding Uncertainty, Rising Costs Intensify Pressure on School Transportation Operations


Expanding Beyond the Yellow Bus

For decades, the yellow school bus has been the backbone of student transportation. While it remains the safest form of student transportation for its vehicle construction and driver training, transportation directors are now rethinking that model as financial pressures mount and operational complexity increases.

Ammon noted that rising costs and constrained funding are forcing transportation departments to evaluate alternatives that can complement, not replace, traditional service.

“If it costs us $1,000 a kid to transport and we can find somebody who can do it for $800, that’s a 20 percent reduction in cost,” he said. “We’ve got to start thinking about that as an equation if we want to continue serving the maximum number of students.”

Multi-modal systems can include partnerships with transit agencies, use of smaller vehicles for specialized routes, and coordination with private transportation providers. It can include working closely with Safe Routes to School programs that focus on walking and biking. The goal is to match the right mode to the right student’s needs.

Keba Baldwin, director of transportation for Prince George’s County Public Schools in Maryland.

Keba Baldwin, director of transportation for Prince George’s County Public Schools in Maryland, said the decision to explore alternative modes often begins when demand outpaces available resources.

“The demand for services is greater than my supply,” said Baldwin, the 2026 STN Transportation Director of the Year.

He continued that PGCPS faced a shortage of more than 200 drivers while managing over 1,000 routes.

Baldwin said factors such as increasing McKinney-Vento transportation needs for students experiencing homelessness, specialized programs and longer-distance routes require districts to expand beyond traditional service models.

“When you start thinking about when to discuss the multimodal mix, that’s when,” Baldwin said. “We want to be able to provide options … and not close ourselves in to just one path.”

Bernando Brown, director of transportation for DeKalb County School District in Georgia. (Photo by Vincent Rios Creative.)

Bernando Brown, director of transportation for DeKalb County School District in Georgia, echoed similar challenges. He emphasized the importance of acting before systems begin to fail.

“You don’t want to wait till the system breaks,” he said. “You basically act when you see the pressure building.”

Brown noted that his district has struggled to maintain driver staffing levels since the COVID-19 pandemic, forcing leaders to rethink how services are delivered. “We’re constantly hiring, but through attrition … we’re losing as well,” he said.

Communication and Stakeholder Buy-In Critical

Panelists emphasized that implementing multi-modal transportation requires more than operational changes and instead requires clear communication and stakeholder alignment.

Brown said districts must proactively address concerns from parents, staff and community members, particularly around safety and job security.

“Silence creates confusion. Communication builds trust,” he said, stressing the importance of transparency throughout the process.

He added that explaining the “why” behind changes is essential to gaining support.

“Most people may not always agree … but when people know the why, it’s easy for them to understand,” Brown said.

Baldwin noted that engaging stakeholders early, including unions, school boards and parent groups, helps control the narrative and prevent misinformation.

“We wanted to lead the narrative,” he said. “Anything related to our services … we’ve got to get ahead of that.”

As districts integrate multiple transportation modes, Brown and Baldwin said establishing clear systems for oversight and accountability is critical.


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Brown noted that his district assigned a dedicated manager to oversee contracted services, ensuring consistency and clear communication. He also stressed the importance of detailed contracts and defined expectations when working with third-party providers.

“If it’s not written, it will not happen,” Brown said, emphasizing the need for clear safety and performance standards.

Baldwin added that districts must continuously evaluate and refine their approach, particularly when working with diverse providers and student populations.

Integrating Services, Not Replacing Them

Both panelists emphasized that multi-modal transportation is not intended to replace the yellow school bus but to supplement it.

“We don’t try to compete against one,” Baldwin said. “We just figure out what’s going to be the best usage for that student in terms of service delivery.”

Brown agreed, noting that districts must view alternative providers as part of the broader transportation team.

As districts continue to navigate staffing shortages, funding constraints and evolving student needs, transportation leaders said flexibility and strategic planning will be essential. Ultimately, the panelists agreed that multi-modal transportation represents a shift in mindset.

Written with assistance of AI.

The post Multi-Modal Transportation Gains Momentum as Districts Seek Flexible, Cost-Effective Solutions appeared first on School Transportation News.

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