A webinar gave advice on meeting community needs with school bus service while also making efficient operational decisions.
“We know back to school is behind us, but the heavy lifting is not over,” said Tammy Cook, senior transportation advisor and board member of webinar sponsor Pathwise, during the Thursday presentation
The other panelists were Michael Roche, VP of customer engagement and business development for EZRouting, and Carl Allen, chief executive officer of 4MATIV, both of whom served as transportation directors for school districts.
Roche noted that a big challenge for school districts is bridging the gap between planned and actual ridership. He encouraged districts to use anything from manual headcounts to RFID card tracking to determine actual ridership numbers. Allen added that teachers and school staff can help by noting which buses seem emptier.
“You want to be sure your data is grounded in reality and not just assumptions from the summer,” Roche said. He and Allen advised loading accurate bell time data into routing software and coordinating with individual schools, which assists in making small adjustments in bus routing and tiered schedules.
“Buses will fill up with kids or time,” Allen quipped.
Each fall, Roche said that transportation staff, who often have spent the previous months in school startup “survival mode,” have a chance to catch their breath and look for efficiencies. He advised re-analyzing routes that have 25 to 50 percent underutilization.
Ridership data can be used to drive smarter scheduling, said Cook. While a headcount could tally the same ridership numbers across different days, Allen urged drilling into the data and counting exactly which students are riding the bus and when.
While seeking efficiencies, Allen cautioned districts to be aware of compliance issues, such as ensuring students with special needs always receive their legally mandated transportation. When routing, Roche said he adds buffers since student ridership can increase during the winter months or ones that coincide with individual sports off seasons.
“Just because they aren’t riding now doesn’t mean they won’t,” Cook agreed.
Allen noted that stop removal or consolidation boosts efficiency but requires communication and collaboration with parents, since they have already planned for their set bus stops. Parents may be more inclined to agree to bus stop changes if they know their stop can be reinstated, he said.
Roche agreed that due diligence should be performed to ensure that no one is using a particular bus stop before it is removed outright. He also noted that some districts use vans or sedans to shuttle rural students to a centralized bus stop location.
“Be thoughtful and communicative and transparent with your families,” Allen encouraged.
Roche advised soliciting community and district staff feedback on bus stop and routing changes. For instance, having a school receive students five minutes early could get 20 buses back on the route on time, but union requirements affect the hours school staff can work. Negotiation is necessary, Allen said.
Allen advised collecting key performance indicators – including on-time performance metrics, safety metrics, bus capacity utilization and driver performance – and then using them to effect changes, which should be slowly implemented so families and staff can effectively adjust. He also encouraged districts to route students as they enroll throughout the year, respond promptly to parent concerns, and reevaluate operations to ensure progress is being made.
Having this data helps legitimize transportation department requests and effect necessary changes at the district administration level, Roche underscored.
Roche pointed out that a route could be covered but still consistently running two hours late or repeatedly requiring substitute drivers, which signals improvement is needed. He noted that efficiency means different things to different operations. Each district has its own goals, with the ultimate goal being safe service to students.
Analysis on upcoming TSD Conference education, National Association for Pupil Transportation election results, the Federal Brake for Kids Act and the Federal Communications Commission revoking E-Rate eligibility of school bus Wi-Fi.
Jeff Cassell, president of the School Bus Safety Company, discusses the need for safety leadership training, removing risk and reducing accidents in student transportation.
Glenna Wright-Gallo, vice president of policy at neurotechnology software company Everway, has worked at the state government level and served as the assistant secretary for the U.S. Department of Education’s Office of Special Education and Rehabilitation Services. At the TSD Conference this November, she brings her perspective as a person with a disability on educating and empowering individuals with disabilities.
More federal and legal wrangling over school bus Wi-Fi and emissions regulations, plus bus manufacturing updates. Read the new October issue of School Transportation News magazine and watch our recent webinars.
“I’m thankful I had the job that I had, to do the work that I had, at the time that I did.” Jeremy Stowe, director of transportation for Buncombe County Schools in North Carolina, transports us into the story of when Hurricane Helene hit last September and how student transporters assisted with emergency response and recovery. The dedication of the district’s maintenance team is reflected in the Garage Star award it won this year. Stowe also discusses benefits of vendor partnerships in technology and alternative transportation.
A Kansas transportation director and two behavioral experts discussed how collaborative, personalized solutions help reduce behavior incidents and support students on the school bus while empowering drivers and monitors.
“My favorite part of student transportation is the students,” declared Lisa Riveros, director of transportation for Wichita Public Schools in Kansas, during the Thursday webinar sponsored by First Student. The district has over 16,000 student riders, 3,000 of whom have special needs. Riveros said partnering with First Student empowers her 600 drivers and monitors to work with students. Riveros confirmed that these techniques have reduced severe behavior incidents.
She recounted the story of a young student who racked up numerous behavior incidents within days, confounding transportation staff. Finally, they discovered that he needed attention and solved the issue by assigning him a teacher to ride with.
The district’s partnership with First Serves by First Student manifests itself in practical ways. School bus drivers will watch videos of their bus rides and discuss what could be improved. Sunglasses and noise-canceling headphones are provided to sensitive students. Storing and sharing notes across schools, buses and drivers reveals what works and what doesn’t. “About Me” forms are prepped with student input and tell staff what their current fixation is. Information in referral forms is available to administration and drivers.
“I feel that we can transport any student in a way that is safe and makes them ready for school,” Riveros stated.
“Positive results are driven by customized solutions.”
-Laura Greene-Halley, Senior Director of Student Services, First Student
Laura Greene-Halley, senior director of student services for transportation contractor First Student, reviewed challenges including increasing incidents of disruptive student behavior on buses, increasing frustration in drivers and monitors, one out of every six students having individual education programs calling for transportation as a related service, ineffective traditional paper referral processes, and the disproportionate educational impact on students with disabilities.
Greene-Halley stressed the importance of student support systems in bringing together educators, school bus staff and parents for the best interest of the student.
Dr. Susan King, executive director of CLP Consulting Group and a member of the FirstServes advisory board, reviewed the need for placing students in the least restrictive environment, which could mean a yellow bus, van or car with attendants available as needed.
“This is fluid – a student doesn’t have to be assigned to one vehicle forever,” King said. “When they have the right supports and the behavior gets under control, we can move them back to their same-age peer group and try to help foster their social and emotional development.”
“We’re quick to make it more restrictive as a response to behavior,” Greene-Halley agreed. “We really have a duty to these students to treat transportation the same as education, and that’s why the partnership becomes so important.”
“I feel that we can transport any student in a way that is safe and makes them ready for school.”
-Lisa Riveros, director of transportation, Wichita Public Schools (Kansas)
“Our students respond to consistency,” said King. She shared how First Student’s Multi-Tiered System of Supports (MTSS) uses an inverted triangle to illustrate how more restrictive supports should be used for increasingly smaller groups of students.
Tier 1, the largest, includes interventions that are successful for most students, like priority seating and positive behavior intervention support (PBIS). Medium-sized Tier 2 includes Tier 1 interventions plus mild individualized interventions, like check-in and check-outs, or an informative “About Me” form. Tier 3, the smallest, includes both Tier 1 and Tier 2 interventions plus collaborative, specialized, intentional behavior intervention plans for the bus.
“They’re a gen-ed student first and then we put on supports as needed,” Riveros explained.
Training is only 15 percent effective when provided alone, Greene-Halley said. She advised additionally utilizing the First Serves offering, which creates a continuum of expectations and support so that pupil transporters and classroom educators are on the same page and can provide consistent service for students. This does not involve sharing Individualized Education Plan (IEP) information, she added, but rather notes such as a student’s preference for a favorite comforting blanket or an aversion to sitting by the stop arm. Technology speeds this whole process up and quickly gets pertinent information to necessary staff.
Consequently, she said, students arrive at school calmer and ready to learn, drivers and monitors feel empowered and supported, and leadership is better equipped to provide behavior-based support. Schools experience fewer referrals, stronger community ties and a reduced need for crisis support personnel.
“Our students respond to consistency.”
-Dr. Susan King, CLP Consulting Group
“It’s a matter of shifting the paradigm and making some changes up front so that there’s less having to react to things in the long run,” Greene-Halley stated. She shared that the First Serves system has won a T-Mobile Innovation Award and been recognized at educator conferences.
“Positive results are driven by customized solutions,” she said. “We all have the kids at the center of our heart.”
She confirmed that First Serves is available for districts that manage their own transportation in-house.
A key piece of driver coaching, Greene-Halley explained, is getting them to see that challenging student behavior is a form of their communication rather than simply something bad happening to the driver.
“Behavior is behavior is behavior,” she remarked, adding that MTSS works on general education buses as well. King noted that many gen ed students still have significant mental health issues and would benefit from support.
Transportation professionals nationwide are invited to attend the Transporting Students with Disabilities & Special Needs Conference and Trade Show from Nov. 6—11, 2025 at the Embassy Suites Dallas-Frisco in Texas. Immerse yourself in the latest trends in special needs transportation training, products, and services. Connect with like-minded individuals, attend educational sessions and workshops, and explore product demonstrations. Learn more and register at tsdconference.com.
The struggle continues over E-Rate funding for school bus Wi-Fi, the NCST addresses the omission of alternative transportation in its national specs manual, and NASCAR star power boosts a school bus illegal passing PSA in Michigan.
Just announced: the Zonar Bus Suite, an all-in-one routing ecosystem. During July’s STN EXPO West in Reno, Nevada, STN Publisher and President Tony Corpin caught up with Zonar CEO Charles Kriete and ez enRoute Founder Amit Anand to discuss their partnership that produced this solution.
Brad Hayn, director of transportation for Hoover City Schools in Alabama and a 2025 Top Transportation Teams Award winner, discusses building relationships for a cohesive team and successful technology implementation.
Headlines on tragic violent incidents, electric endeavors, drug testing, a bus fire and more.
Sean Hollas, interim transportation director for Goddard Public Schools in Kansas and a 2025 Top Transportation Teams Award winner, discusses fostering positive workplace culture and leveraging technology for efficiency.
Take a look behind the operational curtain with Brenda Boyd, transportation director for Holland Public Schools in Michigan and the Technology Super User featured on the STN September issue cover.
Join Elander Graham and Bryan Mitchell for an exclusive webinar showcasing how Rome City Schools uncovered six-figure annual savings by transforming payroll accuracy.
Discover how Rome slashed $30,000 per month in hidden costs while reducing payroll processing from days to hours.
Learn practical strategies that student transportation professionals can apply to improve efficiency, reclaim budget, and reinvest in students – all without cutting staff or compromising service.
Key Takeaways:
How Rome City Schools uncovered $30,000 in monthly payroll savings.
How the district cut payroll processing time from a week to hours.
How Bytecurve identifies and eliminates payroll leakage in your district.
Bought to you by Bytecurve
REGISTER BELOW:
Presenters:
Elander Graham
Director Of Transportation
Rome City Schools
Bryan Mitchell
Marketing Director
Transit Technologies
Dive into school bus safety, technology and data security in the new STN September issue. We also analyze a Canadian study on electric bus equity and the school bus industry’s lobbying efforts in the U.S.
Lisa Navarra, certified child behavior specialist, author and upcoming TSD Conference keynote speaker, discusses bringing together education and transportation personnel to support good behavior in student bus riders with special needs.
Headlines on the 2025 National Association for Pupil Transportation award winners, a new study on the financial savings of electric school buses, and the clean fuel choices districts are making.
“Our work is nowhere near done.” Mother and educator Michele Gay joins us for a heartfelt conversation about her daughter with special needs, losing her in the 2014 Sandy Hook Elementary School shooting in Newtown, Connecticut, subsequently co-founding Safe and Sound Schools, the continued need for classroom and bus safety advocacy, and her upcoming TSD Conference keynote.
Tony and Ryan discuss regulatory updates, the importance of vendor partnerships, a sensationalized incident involving a Texas school bus, and this year’s Garage Stars.
Charles Chilton, vice president and general manager of IC Bus, discusses his engineering and school bus driver background, navigating the uncertain clean bus market, and supporting IC Bus customers.
Technology experts joined a North Carolina transportation director who weathered Hurricane Helene to discuss how safety, communication and flexibility are central to serving students with special needs or who are experiencing housing insecurity.
Courtney Pallotta, chief marketing officer for alternative transportation provider and webinar sponsor EverDriven, reviewed the company’s “Future of Modern Student Transportation and Safety” study, which found that 62 percent of U.S. school districts reported increasing enrollments of students with special needs and 49 percent reported rising McKinney-Vento student counts.
She shared public information statistics indicating 7.6 million students with special needs require transportation as a related service under the federal Individuals with Disabilities Education Act as outlined on their Individualized Education Programs. The 1.22 million students experiencing homelessness under McKinney-Vento Homeless Education Act protections make up more than 17.5 percent of all K–12 students in the U.S., Palotta added.
Modernizing operations could be the key to improving operations although that requires a student-centric and safety-focused approach.
“Budget oversight, accountability and safety standards have never been higher,” she said. “How do you put the student at the center of your modernizing strategy?”
Adam Warner, EverDriven’s vice president of operations and head of safety, shared that over half of the school districts surveyed said they face a school bus driver shortage or could not provide adequate transportation for these vulnerable student populations.
Jeremy Stowe, director of transportation for Buncombe County Schools in North Carolina, noted that consistency for students is important during shifting life circumstances, the most recent egregious example being last September’s Hurricane Helene. This, he said, requires transportation to be nimble while still safe and to keep transparent lines of communication open with parents.
Post-Hurricane Helene roads – image courtesy of Buncombe County Schools.
Safety and Innovation
Alan Fliegelman, EverDriven’s vice president of product management, and Warner noted that everything from student ridership to driver behavior to vehicle inspections can be effectively tracked and managed through telematics and technology.
“How do we use technology to create a safer, smarter, more adaptable ride?” Warner questioned. “I want to get to a place where these tools ensure that compliance is not assumed but is actively verified.”
“Safety is the only acceptable standard,” Pallotta agreed.
Stowe confirmed as a director of transportation that he expects nothing less than the best for the companies he partners with to serve his school district’s students. As Sears and Roebuck was overshadowed by Amazon, he cautioned pupil transporters to not just lean on the ubiquitous yellow school bus without evolving as needed.
Communication and Transparency
“I have to run at the speed of trust,” declared Stowe, adding he works hard to provide a positive impression of the easily identifiable yellow school bus so parents trust that it is safe and reliable for their children.
“The best thing we can do is meet expectations and earn trust,” Pallotta concurred.
Proactive and real-time communication reduces parent anxiety and unnecessary calls, Warner noted. This is especially important to set up before starting a new school year or gearing up for winter operations, he said.
Technology that incorporates routing software and communication apps helps parents, drivers and district leadership stay on the same page, Fliegelman stated.
Flexibility and Adaptability
The trifecta of safety, transparency and flexibility was crucial when servicing families affected by Hurricane Helene, Stowe relayed. So many families were temporarily displaced that the district saw its McKinney-Vento student ridership triple.
He recalled encountering EverDriven at industry conferences, including STN EXPO East, and the help in removing a barrier so these students could receive education, be fed and return to normalcy at school.
Stowe said that while he may be able to transport 99 percent of his students on yellow school buses, he sought out the right partner with the right tools for the job of transporting the remaining one percent.
“The only way to handle these [instances] without disruption is to build an operation with a contingency plan at its core,” Warner said. “There’s a lot of things that can change in the course of a day. You have to build all these operational practices up front.”
Three action steps provided during EverDriven webinar.
Partnership and Implementation
Technology automation can greatly assist in cases where changes to one bus or driver could cascade into affecting other buses and drivers, Fliegelman noted.
in an age where parents have live location apps on their children’s phones and screaming school bus drivers go viral on social media, technology effectively used by transportation departments helps get ahead of incidents.
“If you’re not talking to parents, they’re talking about you,” Stowe said. “Pump that information out and control the narrative.”
A personal touch is crucial for not just students but parents too. To assist with technology implementation, Stowe said he leveraged personal connections by involving social workers to help parents download the communication app. “That paid huge dividends,” he added.
“Students may forget everything we taught them, but they’ll remember how we treated them,” Stowe summed up.
Transportation professionals nationwide are invited to attend the Transporting Students with Disabilities & Special Needs Conference and Trade Show from Nov. 6—11, 2025 at the Embassy Suites in Frisco (Dallas), Texas. Immerse yourself in the latest trends in special needs transportation training, products, and services. Connect with like-minded individuals, attend educational sessions and workshops, and explore product demonstrations. Learn more and register at tsdconference.com.
Kara Sands, transportation lead trainer and driver at Hanover Community Schools Corporation in Indiana, was selected to receive the inaugural Dick Fischer School Bus Safety Scholarship for STN EXPO West this year. She discusses ways to promote safe school bus operations and her takeaways from STN EXPO.
Ryan and Taylor evaluate a U.S. Department of Energy report questioning electric grid safety and share breaking news on the TSD Conference.
New York contractor Suffolk Transportation was recently honored with the National School Transportation Association’s Contractor of the Year award. Assistant Vice Presidents Joseph and Johnny Corrado, along with Chief Operating Officer Tommy Smith, discuss upholding the family business legacy, providing students with safe service and navigating operations in an ever-modernizing environment.
Big news as the U.S. Environmental Protection Agency looks to eliminate greenhouse gas regulations. How will school bus manufacturers and school districts respond? Also read the new August issue of STN magazine.
Nashawn Craig, assistant director of transportation and fleet at Taylor Schools in Michigan, discusses aspects of leadership including being promoted as a younger person, retaining staff, collaborating with administration and implementing new technology.
STN EXPO hosted a visceral experience to train student transporters in emergency school bus evacuations. A bus loaned by Washoe County Schools was set up in the parking lot of the Peppermill Hotel Resort and filled with fog machines for attendees to traverse as they attempted to “rescue” a predetermined number of dolls standing in for students.
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Image by Nashawn Craig / 0312 Photography.
A school bus parked in the Peppermill Resort Casino, home of STN EXPO West in Reno, Nevada, on Aug. 5, 2025.
A school bus parked in the Peppermill Resort Casino, home of STN EXPO West in Reno, Nevada, on Aug. 5, 2025.
A deep dive into the National Association of State Directors of Pupil Transportation Services’ 13th National Stop Arm Violation Count as well as updates on the Environmental Protection Agency’s Clean School Bus Funding program and electric bus manufacturer LION.
Hear from Katrina Morris, who is the transportation director for West Shore Educational Service District in Michigan, executive director of the Michigan Association for Pupil Transportation, and this year’s Peter J. Grandolfo Memorial Award of Excellence winner. Her Proactive Response Training for School Bus Drivers is being taught in 33 states, she’s leveraging sports partnerships for student transportation visibility, and she’s dedicated to safety training for students.
RENO, Nev. – The Green Bus Summit at STN EXPO West was a gathering of enthusiastic minds to discuss the technology and training needed to achieve a clean energy future.
Advancing School Bus Innovation RIDE
Frank Girardot, senior vice president of electric school bus manufacturer RIDE Mobility, noted during a panel discussion that there is a sales job involved when transportation staff must convince district administration that electric school buses (ESBs) are a good investment.
Craig Beaver, administrator for transportation at Beaverton School District in Oregon, said his ESB journey began with grant writing and utility cooperation. Operationally, he said bus capacity, battery size and the reliability of the OEMs are of utmost importance. Beaverton assigned ESBs to certain routes, not specific drivers. Beaver, the 2024 STN Transportation Director of the Year, said even diesel devotees have come around to appreciate them.
Jim Snow, CEO of Mid-Placer Public Schools in rural northern California, has propane buses and is implementing electric buses. He noted that stacking federal and state funding is key. When choosing buses, he said to prioritize the needs of the students, which for his district means those with special needs.
Meanwhile, Jessica Sevilla, director of fleet and facilities for Antelope Valley Schools Transportation Agency in California, said that having the right staff, driver and mechanic training, and vendor relationships throughout the process is crucial so everyone feels supported. She advised leveraging futureproofing and AI tools in planning processes.
Rural Elko County School District in Nevada is just starting its electric bus journey with the use of grants and is currently participating in a V2G pilot program, which provides no-cost infrastructure. “We had to look at what was available and how it would meet our needs,” Director of Transportation Seth Canning said.
Jarrett Garife, manager of transportation for the rural Monterey (California) County Office of Education, applauded state funding and underscored the need for driver buy-in. He said he needed to buy a diesel bus to use for driver recertification during the ESB implementation process.
Girardot added that to successfully run operations, rural districts must consider things like route length, bus capacity, temperature changes and staff training. Several panelists said that rural milage challenges were assuaged by using DC fast chargers.
Panelists also agreed that good communication and training for drivers and mechanics is important to a successful ESB implementation. Beaver and Snow noted that drivers need to be specifically trained on things like regenerative braking and handling the extra weight of ESBs with heavy batteries.
Beaver said he eases his team’s trepidation with ESBs by reminding them, “It’s just a school bus.”
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Images by Vince Rios Creative.
Fuel of Choice Blue Bird
Stephen Whaley, alternative fuels manager for Blue Bird Corporation, reviewed the upcoming California Air Resources Board (CARB) emissions reduction from 0.2 g/bhp-hr to 0.035 g/bhp-hr in 2027, the disruptive growth of alternative fuels in Blue Bird’s business and why school districts should consider clean fuels.
During a panel discussion he reviewed the stories of Kay Cornelius, transportation director for rural St. Louis County Schools in northern Minnesota, Diana Mikelski, director of transportation for District 211 in Illinois, and Anthony Jackson, executive director of transportation for Bibb County School District in Georgia, who praised propane school buses for their reliability and quiet operation as well as both fuel and maintenance savings.
Chris Horstman noted from his career experience – as a past school bus driver and current director of transportation for Ithaca City School District in New York – that misconceptions about propane and gasoline buses had to be overcome but that both have proved durable. Gas and propane both produced significant savings over diesel, he said.
Andrew Thompson, fleet manager for Boulder Valley School District in Colorado, runs mostly diesel, propane and gasoline. The district later acquired the state’s first electric school bus, which he said was met with some hesitation but did not require complicated infrastructure setup. The plan is to transition to 50 percent electric buses over 15 years. Thompson discussed his DC fast charger preferences and noted the differences between Level II and Level III chargers.
Both panelists agreed that maintenance professionals find the propane buses easier to work on.
Additionally, John Wyskiel, new president and CEO of Blue Bird, took the stage Monday morning, July 14, before magician Jon Petz’s keynote and recapped the OEM’s dedication to safety, demonstrated through the standardization of lap-shoulder belts, driver airbags, LED lighting, collision mitigation systems and more safety equipment. Blue Bird also supports propane and electric school bus deployment, with the most ESBs deployed in the U.S. — 2,500.
He praised Blue Bird’s partners, dealers and employees who help support school districts around the nation and reaffirmed a commitment to continued service in anticipation of the company’s upcoming centennial in 2027.
Your Route. Reimagined. Micro Bird
Alexandre Ratte, vice president of sales and marketing, recapped Micro Bird’s three generations of quality and safety and reiterated its commitment to progress and growth. Its gasoline, propane and electric solutions are all built in house.
Marc Gravel, general manager of Micro Bird’s electric subsidiary Ecotuned, next revealed that the G5e Type A electric school bus, which was introduced last year at STN EXPO West, is in full production with buses being delivered to customers. This bus was part of the STN EXPO West Ride and Drive event on Sunday evening in the parking lot of the Peppermill Resort Casino.
Two G5e options provide a choice of either 150- or 200-mile range. The lithium iron phosphate (LFP) battery packs come with an eight-year warranty and the buses can support both fast DC and AC charging. Vehicle to grid (V2G) technology and over the air updates are also supported.
Gravel shared that the G5e endured 100+ degree temperatures on a trip through the Mohave Desert, while also revealing valuable learning lessons about the need for increased charging infrastructure. The bus also performed well in negative 15-degree temperatures in Canada, he added.
Gravel reiterated the company’s dedication to customer service, borne out by the Micro Bird Academy and expert service available across 70 service locations throughout North America.
An attendee takes notes at STN EXPO West 2025. (Image by Vince Rios Creative.)
The Healthy, Cost-effective Route to School Transportation Propane Education & Research Council
Driving the Future with Cummins: Forging a Sustainable Outlook Cummins
“Clean energy is our future,” declared Richard Garvin, director of strategy and commercial business development for Cummins.
Francisco Lagunas, general manager for the Cummins North American bus market, reiterated the company’s support for the EV market. “Wherever you are in your electrification plans, we will meet you there – and we have a whole ecosystem to assist you,” he confirmed.
Matt McGinn, senior director of EV sales and business development for Cummins, noted that districts can see current energy market shifts as an opportunity to diversify rather than as an obstacle.
When it comes to future-proofing, Garvin added that securing funding sources like grants is a big part of it. McGinn said that the best solution for each district depends on its location and goals. Senior Gas Sales Executive Emilliano Pantner confirmed that Cummins is there to help no matter what bus or infrastructure combinations a district needs to achieve those goals.
Pantner, who also oversees microgrids, noted that districts should have a good handle on their current data and metrics to then develop a plan for clean energy that also aligns with operational and student needs. Garvin spoke about the patience that is needed for each district’s “Road to Zero,” which for Cummins has an achievement goal of 2050.
“This is going to be incremental rather than rapid,” he said. “We need to be transparent and collaborative to reach those goals.”
Comprehensive training, online resources and customer service are integral parts of Cummins’ offerings, panelists confirmed.
Attendees shared their concerns about rampant parts unavailability and questioned what Cummins is doing at the federal level to support EV funding for districts who have begun their electrification journeys and are now facing funding loss. Panelists confirmed Cummins’ efforts in parts tracking, grant seeking and federal lobbying, though they confirmed that some things in flux are out of their control. Cummins is always open to feedback and dedicated to improvement, they stated.
Image by Vince Rios Creative.
Innovative Parts Management Strategies, Solutions for Fleet Management IC Bus
“You guys have a lot going on and we want to come up with solutions that make your life easier and make you better at what you do,” said Alex Borror, sales director for IC Bus parent company International.
He shared how OnCommand Connection now comes standard on all IC Buses and allows mechanics visibility to alerts in real time so they can direct the driver to come in for service if needed. Though its focus is vehicle health, it also tracks GPS and driver behavior to allow for training opportunities. Electric school bus operators, especially, can find valuable insights in the dashboard and related app, Borror added.
He also shared that IC Bus dealers can help locate funding for electric and other types of buses through their Incentive Prospecting Tool. Additionally, Sourcewell is legally aligned with the OEM to help streamline the purchasing process.
Gregory Baze, national parts account manager for IC Bus, revealed feedback that school district maintenance professionals were spending a lot of time on the phone or internet trying to locate parts or putting together standard stock orders.
RepairLink is an ecommerce platform designed to help mitigate those pain points by allowing dealer customers to look up and order the parts they need on their own, at no extra cost. Benefits include time saved, greater inventory availability, real-time order updates, a VIN-based catalog, easy reorder of saved carts, and cost-saving promotions.
Baze noted that this service was a positive development due to the trend toward online purchasing which has made its way over to the school bus industry. Setup, search and ordering are easy, and there is a buyback program.
“We do more than sell buses,” Baze summed up. “If you’ve got a problem, don’t suffer through it alone.”
Attendees asked about whether parts can be tracked, like on Amazon, and Baze responded that technology is progressing quickly, with that feature planned for wide rollout. A question was presented on the shortage of electric bus mechanics from dealers, which panelists said is being temporarily alleviated through satellite service stations while district mechanic training is ramped up. Multiple attendees expressed the need for more ESB training, which Baze and Borror encouraged them to get from their dealers and the IC Bus University.
Powering the Future: Practical Insights for Electric Bus Charging EO Charging
“EV and school bus make a great marriage,” declared Brad Beauchamp, EV product segment leader for Blue Bird.
Adam Wilkum, North American sales director for UK-based turnkey provider EO Charging, noted that EV charging is an area where an ounce of prevention is worth a pound of cure. “Don’t be afraid of vendors,” he quipped.
Marc Riccio, vice president of strategic partnerships for comprehensive charging solutions provider Highland Electric Fleets, pointed out that a flawed infrastructure setup that lacks futureproofing and copious communication with partners wreaks havoc with timelines and budgets. He advised “patience, perspective and persistence” through the process.
Manny Huguez, president of charging technology provider Zerova Technologies, said vendor partnerships cover all bases and help districts not only set up but also optimize their new electrified operation. They must also be carefully chosen since businesses do leave the EV space, as in the case of the recently bankrupt bus manufacturer Lion Electric Company. Districts must be mindful and do their due diligence.
“Pick a partner, not a product,” he advised. “You have to be able to depend on them for the long run.”
Beauchamp reviewed several aspects districts should carefully consider, including Level II versus Level III charger choice and bus to charger interoperability.
Huguez underscored how mission critical such considerations are so students are not left stranded. “We aren’t delivering packages here,” he said. He added that training is being expanded so district mechanics can service ESBs instead of waiting hours for certified technicians to do so.
Riccio spoke on how the fixed schedules and timing of school bus routes, as well as the fact that buses are basically batteries on wheels, makes them ideal for vehicle to grid (V2G) and vehicle to everything (V2X) use cases or emergency response situations where the main electrical grid is down.
The panelists spoke to the ever-changing and improving nature of EV technology and looked to the future with optimism. Beauchamp stated that, despite federal Clean School Bus Program funding slowing down, EV isn’t going anywhere and will continue to grow.
Magic tricks, Wi-Fi updates, an OEM panel, data security, leadership advice, evacuation training in a smoking bus and more! Tony, Ryan and Taylor discuss highlights from STN EXPO West that wrapped up last week in Reno, Nevada.
RENO, Nev. — The STN EXPO West Trade Show gathered dozens of vendors and hundreds of attendees to connect on the latest in school transportation products and services.
David Weber, business development manager for School-Radio, analyzes new bus radio and communication technology solutions that can optimize district operations.
Regional Sales Manager James Holtz gives us a glimpse of the innovative new electric school bus Blade Battery from RIDE.
Amidst rapid developments in the clean fuel school bus market, Francisco “Paco” Lagunas, general manager of the North American bus market for Cummins, and Richard Garvin, director of strategy and commercial business development, present answers from the energy leader.
Director of Transportation Teri Mapengo discusses operations, technology and fostering the kind of positive workplace culture that won Prosper Independent School District in Texas a Top Transportation Teams award at this week’s STN EXPO in Reno, Nevada.
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