Many school transportation departments throughout the U.S. are currently engaged in software and hardware upgrades—from exploration to implementation—with goals to make the process as smooth as possible while reaping top-level returns on that investment.

Habersham County Schools in Clarkesville, Georgia transports some 4,000 of its approximately 7,000 students throughout the district’s 350 square miles. Stephanie Walker, director of transportation for the district, noted Habersham is in the final stage of a complete bus radio replacement, which entails all new equipment and installation.

“This upgrade was a result of our 911 emergency services upgrading their radio system, and we wanted to remain on the same system as we have always been,” she said. “This project has been a long process, and we are excited to see our radio coverage increase significantly throughout our school district.

“This has always been a safety concern because our existing coverage included portions of our district that had little or no coverage due to terrain and older equipment,” she continued. “We are thankful to be on the same radio network as our emergency services as it relates to safety and monitoring by our emergency management services.”

Walker noted the district is currently considering new software for routing to replace its existing program. “With this replacement, we are considering the addition of student tracking, parent app and live GPS,” she said. “We have evaluated several options and are moving forward with recommendations soon. I believe the additions of student tracking and live GPS will bolster our continuing efforts to maintain high levels of safety for our students.”

Meanwhile, Lamar Consolidated Independent School District in Rosenberg, Texas, which serves approximately 48,000 students, with an average of a little more than 22,000 students transported daily by school bus. Lamar CISD is also the home of the 2026 AASA Superintendent of the Year Roosevelt Nivens.

“Providing safe, reliable transportation at this scale requires a strong operational foundation supported by technology, communication and collaboration,” said Michelle Summers, the assistant director of transportation at the district’s Rosenberg location.

Regarding software and hardware updates, Summers noted the district currently utilizes student monitoring technology that allows students to scan on and off the bus. “This provides parents with visibility into where their student is and adds an additional layer of safety and accountability,” she added.

The district’s school buses also are equipped with tablets, enabling drivers to operate their routes in a hands-free environment, eliminating the need to handle paper route sheets while driving. “Additionally, we have a parent app that allows families to track their child’s bus in real time and view student scan activity,” said Summers. “Together, these tools enhance communication, situational awareness and overall safety for students, drivers and families.” Newport News Public Schools in Virginia recently completed the RFP process to purchase updated routing software.

“We are migrating to a new field trip software as our current software by App Garden is being absorbed by Pathwise,” said Sharon L. Moore, transportation operations manager for the district that transports 19,000 of its district’s 25,500 students via school bus. “There are plans to have our student referral process become digital. We are currently exploring different software to assist us in this goal.”

Addressing challenges and lessons learned, Moore noted it can be challenging during the RFP process to identify software that encompasses all district wish-list items.

“There must be concessions made by both sides to come to the point of making a purchasing decision,” she added. “In the past, we have had to understand that proposals put forth by vendors need to be looked at as a used car sales approach, where everything looks shiny and new. But when we get to implementation, that is where the dings and dents come to light and there is more work than anticipated to get the program up and running for the district.”

That has made district staff aware that they need to ask more in-depth questions during the proposal phase to ensure the product being presented will be adequate to meet its needs, she added.

“If we can weed out the programs that would not be able to do what we need them to do during the RFP process, it saves so much more time and energy during the implementation phase,” said Moore. “We had a situation where we had gotten to the implementation training for a major product and had to back out because it simply would not have worked for our district,” she added. “We found that had we asked more in-depth questions during the process, we could have saved both us and the vendor months of work.”

Walker said one of her biggest challenges is finding the best time to perform equipment replacement and/or installation of new software, including training of all staff and
verification of data transfer.

“We are just now reaching the equipment replacement portion of the new bus radio system and are scheduled as soon as we end our normal school year, for which I am thankful,” she continued. “The timing of the radio equipment will allow for a quicker, seamless installation. However, we were prepared to coordinate the best rotation possible if it were to occur during school days.”

Walker added that any upgrades to the routing software and the new addition of the student verification and parent app will likely occur during the next school year. “Part of our current discussions are planning for this to happen and how we feel is the best approach for the transition if we are able to move forward as we hope,” she noted.

Summers noted the challenges associated with implementation occurred prior to her start with the district. She was informed the process was “very rocky during the first few years.”

“As a district, we worked closely with Tyler Technologies to identify errors within the system and received much needed training. As a result of those efforts, the opening of the 2025–2026 school year was very smooth, showing significant improvement,” she continued,
adding some technology challenges remain, especially related to connectivity and RFID issues. “However, we have strong working relationships with Tyler Technologies and CI Solutions, our student badge provider.

Because of these partnerships, we are typically able to address issues before they become larger problems.” Addressing what a successful implementation looks like, Summers said that it can be challenging, as transportation has many moving parts. “Nothing will ever work perfectly 100 percent of the time,” she pointed out. “However, transportation must operate as close to 100 percent as possible because we have zero room for error when it comes to student safety.”

Summers noted a successful implementation includes strong support from district leadership, clear and consistent communication, healthy and responsive relationships with vendors, and systems that reduce stress rather than add to it.

“When these elements are in place, it creates a smoother, less stressful school year for everyone involved,” she said. Moore agreed a successful implementation should encompass a smooth transition from selection to implementation.

“There needs to be a strong implementation plan with a clear training schedule for all users,” she said. “Each user role and responsibility needs to be clearly defined and the training tailored for each user group needs.” There needs to be a realistic timeline between purchase, training and implementation when it goes live, Moore said.

“There may be a need to run dual programs for a period to ensure that as many bumps in the road with the new software can be handled without operational disruption because we still have the support of the old software,” she added.

Moore advised other districts to involve end-users in as much of the implementation process as possible to help with buy-in and comfort level with the new technology, so that when the software does go live, all users feel comfortable using the program.

To ensure a successful implementation, Moore said she makes all attempts to prepare for any scenario during an upgrade or installation of equipment and software. “I want to see the process as seamless as possible,” she shared. “However, I try to have plans B, C and D already laid out just in case. A successful implementation will come from preparing and planning not only at the school district level but with the vendor you are working with.”

Moore suggested that school districts looking to do upgrades should spend time researching and developing the right questions to ask. “Know what features you are looking for, even if some of them seem too outrageous,” she said. “Not all of the pie-in-the-sky features will be available or possible, but you may be surprised that some will be.

“These features will probably not be the shiny new car look that you see in the showroom but could be the hidden under the hood features that makes the software the right fit for your division,” she continued. Summers concurred that the best possible outcome is derived through research.

“Compare and contrast solutions, and seek direct feedback from your transportation team,” she said. “Ask what is working, what is not and what the software or program needs to accomplish. Every district has unique needs, and it is important to address those needs intentionally.

“It is also critical to take your time and avoid rushing implementation simply because of cost. Rushed implementations often result in greater costs later. Phasing in upgrades allows staff time to adapt and increase longterm success.”

Ensure the transportation team understands the why behind the upgrade and is willing to work with the new system, Summers said, adding buy-in from the people using the technology every day is essential.

“Prepare, prepare, prepare,” Walker noted. “Prepare for every possible situation and timing of installation or upgrades. Think about how that will affect the school day, or if it is during the summer, how will you prepare your staff when they return to new equipment or software?”

Prepare for ample training with staff, including the possibility of needing to do additional training based on the outcome of the initial training period, she added.

Logistics play a big part of planning for implementation, Walker pointed out. “Adding implementation and installation during a school day will take much longer and require some distinct phasing in, whether it be by school location, a specific department such as general education or special needs, and a truly thoughtful plan that walks through the school day [that] will serve you best,” she said. “It is very important to make sure your staff is aware of the changes and understand the plan and their role in such plans.”

Summer concluded that technology should support operations, not complicate.“With thoughtful planning, strong communication and realistic expectations, districts can implement solutions that truly improve safety and efficiency,” she said.

The post Planning the Perfect Rollout: Secrets for Successful Software, Hardware Upgrades appeared first on School Transportation News.

For school transportation leaders, the pressure to deliver safe, reliable service—while managing staffing shortages, parent expectations, and operational complexity—has never been greater.

Van Buren Public Schools in Michigan faced all of these challenges across a geographically diverse district spanning rural roads, subdivisions and commercial areas. What followed was a rapid, full-scale transformation powered by Transfinder solutions.

“We have a very diverse type of area in a very diverse district, with a little over 4,500 students in the study body that we transport,” said Elizabeth Banks, Van Buren Public School’s director of transportation.

From Fragmented Systems to a Unified Platform with ‘Over-the-Top Customer Service’

Before Transfinder, the district relied on outdated tools that slowed operations and limited visibility. Routing changes required external support, and inefficiencies compounded during peak planning periods.

“The functionality was horrible,” Banks said. “It took a long time to get anything done.”

After evaluating nine vendors for the better part of a year, the district chose Transfinder for its comprehensive platform—integrating routing, driver navigation, maintenance, and parent communication into one ecosystem.

“It was all together,” she said. “It wasn’t like we would have to go to this company to get this piece and this company to get that piece.”

There was another reason the Van Buren Public School District chose Transfinder technology: “The ease of use,” she said.

Topping it off was the support team behind the solutions, one that returns calls swiftly. “The customer service aspect was a big draw as well.”

The other vendors the district looked at, she said, “weren’t as responsive. We’ve never had that problem with Transfinder. Matter of fact, your (Transfinder’s) customer service has been over-the-top helpful. We have a call back within a couple of hours. It’s not like we’re waiting days.”

In fact, she raved, “I love your staff. I love everybody at Transfinder that we’ve talked to, all of our trainers that we’ve dealt with. They’re just amazing, amazing people.”

Combine it all, the functionality, the all-in-one approach and customer support to back it, and the choice was clear.

“The determination was easy to make once we had our data,” Banks said.

Today, Van Buren has Transfinder’s award-winning suite of solutions, including Routefinder PLUS, parent app Stopfinder, driver app Wayfinder, fleet maintenance tool Servicefinder, and Viewfinder, which provides staff access to monitor the day-to-day operations of the transportation department.

Improving Safety with Wayfinder and Real-Time Visibility

Driver confidence and student safety improved immediately with Wayfinder, Transfinder’s in-vehicle navigation solution.

Instead of relying on paper route sheets, drivers now benefit from turn-by-turn directions and precise stop guidance.

“I’m grateful that we’re able to utilize the tablet and the turn-by-turn direction,” she said. “It makes it safer for the students. It makes it safer for our staff out on the road. It makes them more confident and comfortable doing a route that they may not know because of the turn-by-turn directions.

This is especially critical in a district with varying terrain and unfamiliar routes for substitute drivers. By guiding drivers exactly where they need to go and where to stop, Wayfinder reduces errors that can compromise student safety.

Strengthening Parent Communication with Stopfinder

A major pain point for the district was the volume of parent calls during peak hours—especially around missed buses, delays, and daily uncertainties.

“With the driver shortage, oftentimes our office staff were short as well because we’re covering routes,” Banks said. During the busiest times the office was fielding calls from parents with a reduced staff while other team members were out on the road.

Stopfinder changed that by opening up two-way messaging.

The rollout of Stopfinder transformed that dynamic. Initially piloted with special needs routes, the app quickly expanded district-wide, reaching approximately 75 percent parent adoption.

“We really pushed it in our messaging and then parents started talking to each other,” Banks explained.

Stopfinder enabled:

• Real-time bus updates and delay notifications
• Two-way communication between parents and transportation staff
• Automated alerts that put information directly in parents’ hands

“It’s saving time because we’re not having to field phone calls,” Banks said.

More importantly, it shifted the relationship with families.

“I think that they feel more in control now because they can set up that alert to tell them if the bus is running earlier, if the bus is running late,” she said. “it’s putting more control in their court.”

Driving Operational Efficiency Across the Department

Everything starts with the Routefinder PLUS platform. The safest and most efficient routes are created in PLUS, which is read by Wayfinder and then communicated out via Stopfinder.

With Routefinder PLUS, staff gained the ability to make real-time map edits and routing adjustments internally—eliminating delays that sometimes took months.

“Being able to do these ourselves, we were never able to do those ourselves in our own system,” Banks said. “We had to reach out to (the vendor) and put in a ticket for them to make an adjustment on the map and a lot of times those addresses were not put in the correct place.”

That’s all changed with PLUS.

“The biggest thing I’ve noticed with this program is that we are able to easily get in there, make the map edit because we know what it looks like and it saves time. It definitely saves time,” she said.

It’s a changing landscape, literally, this is critically important.

“Especially with new builds, new construction, it’s just amazing that we can just get in there and do it,” Banks said. “I don’t have to wait.

The impact was immediate, measurable and personal. Banks recalled talking with her router and remembering routinely putting in 12-hour days during the summer in preparation for the fall opening.

“Usually come August we’re here 12 hours a day trying to get all the kids routed,” she said. “This year, we’re done. We actually get to take Friday off before the holiday weekend. Wow, look at us go!”

Data-Driven Maintenance and Better Decision-Making

Because safety starts in the garage, by using Servicefinder, Banks and her team now track maintenance data and identifies patterns across its fleet.

This visibility supports smarter, data-driven decisions—helping prevent breakdowns and ensuring safer, more reliable vehicles for students.

A True Transformation

In just one year, Van Buren Public Schools moved from fragmented systems to a fully integrated transportation operation—improving safety, communication, and efficiency across the board.

When asked if Transfinder transformed the transportation department, Banks didn’t hesitate: “Yeah, 100 percent, unequivocally.”

And she’s not shy about sharing it with other transportation leaders. Banks said supervisors will often ask, “Is there something better? What do you use? And I always tell them Transfinder, that’s what we use. Don’t judge a book by its cover, she warned.

“I looked into several of these other companies and they may have looked good on the surface but there was nothing behind the pages in the book,” she said. “We turned the pages. It was empty.”

Key Takeaways for Transportation Leaders:

• Safety improves when drivers have real-time guidance and accurate routing tools
• Parent communication reduces operational strain and builds trust
• Integrated platforms eliminate inefficiencies and streamline workflows
• Data visibility supports better decisions across routing and maintenance
• Strong vendor support is critical to long-term success

To learn more about Transfinder’s transformational tools and service, visit transfinder.com/solutions, call 800-373-3609 or email solutions@transfinder.com.

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Michigan District Transforms Transportation Safety, Efficiency, and Communication with Transfinder appeared first on School Transportation News.

Buying a new school bus fuel or energy type is no small decision for student transportation operators. Dive into this month’s issue to learn more about what factors are involved in clean fuel purchasing decisions, how to implement the kind of technology that school bus drivers actually want and need, understanding how to convert data into actionable insights and how to plan the perfect technology rollout.

Also find the latest conference news, including a recap of ACT Expo and a preview of the upcoming STN EXPO West conference, this July in Reno, Nevada.

Read the full June 2026 issue.

Cover Story

How Clean is Clean Enough?
Experts say it’s important to all weigh all factors when purchasing a new school bus fuel or energy type.

Features

Full Potential
Implementing technology solutions that drivers want and know how to use could be the secret sauce to keeping them behind the wheel.

Tackling the Data Challenge
The promise of compiled data is most beneficial when transportation leaders understand what the information means to their operations.

Special Reports

Planning the Perfect Rollout: Secrets for Successful Software, Hardware Upgrades
Choosing the timeframe for when to implement a new hardware or software project is just as important as choosing the provider.

Conversations
ACT Expo Recap
Ad Index

Editor’s Take by Ryan Gray
Alternative to Fueling Discomfort

Publisher’s Corner by Tony Corpin
Bus Tech, Energy Take Center Stage

The post June 2026 appeared first on School Transportation News.

Zūm’s AI-Powered System Is Addressing Pain Points and Driving Measurable Results for School Districts Nationwide

According to new research conducted by the National Opinion Research Center (NORC) at the University of Chicago, 54% of parents report their child has expressed worry or concern about using school transportation. This anxiety – caused by uncertainty, delays, and disruption in getting to and from school – doesn’t end when students arrive; it shows up in the classroom and makes learning harder. It ripples through families and school communities every single day. Based on missed school days and late bus arrivals alone, legacy systems create approximately 55 billion lost instructional minutes per year, or roughly $15 billion in wasted educational spending.

The research identifies a widespread but under-recognized problem, which Zum calls the “Transportation Anxiety Crisis.” This anxiety can show up in the classroom, making it harder for students to learn in the classroom.

Zum is transforming student mobility nationwide — and easing transportation anxiety — through its fully integrated Connected Mobility Experience (CMX) system that connects people, vehicles, and operations in real time, creating reliable, transparent and efficient transportation for families and schools.

“Before Zum, we had no real-time visibility,” says Kim Raney, Executive Director of Transportation, Procurement, & Warehouse – Business Operations for Oakland Unified School District (CA). “Parents would call asking where the bus was, and by the time we got an answer, the child was already home. Now everyone sees the same information and the anxiety just disappears.”

Addressing Transportation Anxiety

Zum CMX is a first-of-its-kind, AI-powered system that is enabling transportation operations to move from disconnection and anxiety to measurable improvements in reliability, transparency, and efficiency for students and districts nationwide.

Adopted in 17 states, Zūm CMX now provides a unified, connected system across more than 4,500 schools, enhancing the overall student experience for each stakeholder — students, parents, school, districts, drivers and operators.

Making a Difference in School Districts Coast-to-Coast

Zūm CMX is being adopted by major districts from coast-to-coast, including Omaha Public Schools, Boston Public Schools, Kansas City Public Schools, Los Angeles Unified, and San Francisco Unified.

Unlike traditional systems that rely on disconnected vendors and manual processes, Zūm CMX is an AI-driven system that integrates apps and dashboards, platform capabilities, operations, people, and physical infrastructure. Zūm CMX seamlessly orchestrates routing, dispatch, workforce management, safety systems, and stakeholder communications within a single operating model to deliver delightful mobility experiences to all stakeholders.

Improving the Lives of Students and Families – One District at a Time

Zūm CMX is benefitting students, parents, schools, drivers and operators in measurable ways:

The results in Kansas City Public Schools are stunning:

• One year after being implemented, Zūm CMX has driven an 89% increase in ridership
• Transportation-related absences went from 25% to 5.6%
• Student attendance increased by 2.5% and extracurricular competitive access by 150+%
• Graduation rate hit a decades-high of 88.6%

A Proven Approach to Student Mobility

Zūm CMX is improving access to education while helping districts save money. It is ensuring students arrive at school safely and on time so they are ready to learn — while keeping parents and schools connected at every turn.

Learn more about how Zūm CMX is delivering modern transportation solutions to thousands of schools nationwide at www.ridezum.com.

The post Introducing Zum Connected Mobility Experience (CMX™): Revolutionizing Student Mobility appeared first on School Transportation News.

We analyze what 188 school districts shared in a survey about fuel prices, the impact of world events and the upcoming Clean School Bus Program, timely discussion planned for STN EXPO West in July, and a California school bus driver recognized by the state.

With 10 years’ experience in the industry, Griffin Scott, supervisor of fleet advisory and analytics at RTA: The Fleet Success Company, discusses technology and AI trends, fleet management solutions, the impact of bell times, electrification developments and more.

Read more about operations.

This episode is brought to you by Transfinder.

Message from Kajeet.

 

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, iHeartRadio, Spotify and YouTube.

The post (STN Podcast E308) Past & Future: Fuel Volatility, 10 Years of School Transportation Trends appeared first on School Transportation News.

In student transportation, communication is not just an operational tool. It is a safety system. As fleets expand across districts, regions and states, traditional communication models are increasingly unable to keep pace with the demands of real-time coordination, incident response and compliance. Forward-looking transportation leaders are rethinking communication not as a standalone function, but as a foundational layer of a modern, safety-critical operating model.

This shift is redefining how drivers, dispatchers and operations teams collaborate to deliver safer and more reliable service for students and families.

The Growing Gap in Legacy Communication Systems
For decades, school transportation has relied on analog radio systems. While historically effective, these systems now present structural limitations in a modern, distributed operating environment: Limited range across rural, suburban and multi-district routes; channel congestion during peak routing windows; fragmented communication across regions and operating companies; lack of integration with routing, safety and compliance platforms; and ongoing infrastructure and maintenance overhead.

At scale, these constraints are not just inefficient. They introduce risks. When communication slows down, safety responses slow down.

Reframing Communication as Strategic Capability
Leading transportation providers are approaching communication transformation with a different mindset. Instead of viewing it as a device upgrade, they are treating it as a core operational capability that directly impacts:

• Driver confidence and retention.
• Dispatcher effectiveness and workload.
• Incident response times and safety outcomes.
• Cross-regional coordination during disruptions.
• Visibility for leadership and decision-making.

This shift requires strong leadership alignment and a deliberate focus on change management, not just technology deployment. As one operations leader noted, the goal is not to replace radios, but to future-proof communication across the organization.

What Modern Communication Looks Like
Modern communication models in school transportation are defined by a few key characteristics:

1. Real-Time, Nationwide Connectivity
Communication is no longer constrained by geography. Dispatchers can connect with drivers across regions instantly, enabling coordinated responses to weather events, route disruptions, or safety incidents.
2. Seamless Integration with Operations
Communication is increasingly integrated with routing systems, safety platforms and operational dashboards. This creates a unified environment where communication and data work together.
3. Simplicity for Frontline Users
Despite backend complexity, the user experience must remain simple. One-touch communication, intuitive interfaces and minimal training friction are critical for driver adoption.
4. Security and Reliability
As communication becomes digital, encryption, uptime and reliability become essential components of a safety-first architecture.

Execution Matters: The Role of Change Management
Technology alone does not drive transformation. Execution does. Successful implementations typically follow a structured approach: Pilot deployments across diverse operating environments; standardized onboarding and training for drivers and dispatchers; device and workflow standardization to reduce variability; continuous feedback loops to refine usability; and close collaboration between technology, operations and safety teams.

Organizations that invest in change management see faster adoption, higher satisfaction and more measurable outcomes.

Measurable Impact on Safety and Operations
When communication is modernized effectively, the impact is tangible: Faster dispatcher-to-driver response times, often reduced by 30 to 40 percent; improved coordination during emergencies and service disruptions; reduced dependency on physical infrastructure and maintenance overhead; enhanced incident escalation and documentation; and greater consistency across multi-location operations.

More importantly, these improvements translate into better outcomes for students. Faster communication means faster response. And in a safety-critical environment, minutes matter.

Beyond Tech: A Cultural Shift
Perhaps the most important outcome of modern communication is cultural. Drivers feel more connected and supported in the field, dispatchers operate with greater clarity and confidence, and leadership gains real-time visibility into operations. Additionally, organizations move from reactive to proactive decision-making.

This is not just a systems upgrade. It is a shift toward a more connected, responsive and people-centered operating model.

The Road Ahead
As the student transportation industry continues to evolve, communication will play an increasingly central role in enabling: Scalable growth across regions and contracts; compliance with evolving safety and regulatory expectations; integration with AI-driven routing, monitoring and analytics platforms; and a more resilient and adaptive transportation network.

The organizations that lead this transformation will not be defined by the tools they adopt, but by how they integrate communication into the fabric of their operations.

Final Thought
In student transportation, every conversation has the potential to impact
safety. Modernizing communication is not just about efficiency. It is about
ensuring that every driver, dispatcher and operations leader is equipped to
respond, support and protect the students they serve. And that is where technology, leadership and purpose come together.

Editor’s Note: As reprinted from the May 2026 issue of School Transportation News.

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Gaurav Sharda is the chief technical officer for student transportation company Beacon Mobility and the 2025 STN Innovator of the Year.

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Related: Ignite Your Leadership
Related: How District Turned a Transportation Crisis into a Communication Win
Related: How Technology Powers Daily Student Transportation Operations
Related: (STN Podcast E296) Technology Has Blossomed: School Bus Mirrors & Student Safety

The post Modernizing School Transportation Communications appeared first on School Transportation News.

REDWOOD CITY, Calif. — Today Zūm, the leader in modern student mobility, announced the deployment of an all-electric school bus fleet to San Francisco Unified School District (SFUSD). Powered by Zum’s Connected Mobility Experience (CMX) solution, the deployment will combine electric vehicles, charging infrastructure, routing intelligence, real-time operations, and transparency for families into its single integrated transportation system. All electric buses will be supported by modern charging infrastructure with built-in bidirectional vehicle-to-grid (V2G) capabilities, making this bidirectional electric school bus fleet the largest in the United States.

Zum celebrated Phase One of the electrification effort today at a groundbreaking event attended by local and state leaders, including State Senator Scott Wiener; Superintendent Maria Su; San Francisco City Attorney David Chiu; SFUSD Commissioner Gupta and SFUSD Commissioner Ray.

“Today marks a major achievement in Zum’s national electrification efforts as well as an exciting evolution of our successful partnership with San Francisco Unified School District,” said Ritu Narayan, CEO of Zum. “This state-of-the-art electric fleet, combined with Zum’s CMX technology, will improve the mobility experience for students, families, and drivers while strengthening grid reliability and resiliency for the entire community. We are building connected mobility infrastructure that benefits both schools and cities.

In August of 2026, Zum will deploy 104 electric school buses with bidirectional charging infrastructure in San Francisco. These buses will provide quiet, zero-emission transportation to students and will have the capability to return approximately 3 gigawatt-hours of clean energy to the local grid annually during peak hours, providing power to 1.2 million homes for up to 3-4 hours. Plans include adding additional electric buses to complete the 2027-2028 school year to make a total of 238 EVs with bidirectional charging in San Francisco.

This project has been made possible through the strong support of EPA Region 9, the California Energy Commission, the Bay Area Air Quality Management District, and PG&E through a combination of grants and incentive programs focused on advancing clean transportation, electrification, and grid resilience infrastructure.

“This investment reflects our commitment to improving the daily experience for students and families by providing safer, quieter, cleaner, and more reliable transportation to and from school, while also advancing the district’s long-term operational and sustainability goals,” said Superintendent Dr. Maria Su. “Through the partnership between SFUSD, Zum, our Board of Education, the City of San Francisco, transportation staff, and families, we are building a transportation system designed to better serve students today and support future generations.”

“This milestone represents a historic moment for San Francisco Unified and the city’s broader sustainability goals,” said Senator Scott Wiener. “These electric school buses will deliver cleaner air and a quieter ride for students, giving them the best possible start to the school day. During peak demand hours, the buses will return energy to the local grid, improving affordability and resiliency for the city. Together, Zum and SFUSD are setting a national standard for cleaner, more sustainable transportation.”

A Five-Year Record of Modernization Through Zum CMX

SFUSD chose Zum to modernize student transportation through Zum’s Connected Mobility Experience (Zum CMX) -a fully integrated technology and operations system that connects people, vehicles, and infrastructure in real time.

Partnering with Zum, students, families, and schools across the district have experienced:

• 98% on average on-time performance;
• 100% route coverage with zero driver shortages;
• Competitive pay, guaranteed hours, and full benefits for drivers;
• Approximately $3.5 million in annual transportation cost savings for the District, reducing the transportation budget by 10%;
• Real-time bus tracking, ETAs, and live communication through the Zum parent app, which has received more than 392,100 five-star ratings from SFUSD families.
• The Zum CMX system orchestrates the entire transportation ecosystem -from routing, dispatch, and fleet operations to driver workflows, parent communication, and energy management – creating a more reliable, transparent, and efficient experience for all stakeholders.

Electrification That Benefits the Entire Community

Zum’s electric fleet in San Francisco will strengthen grid resilience by enabling school bus batteries to return energy to the local grid at scale when not in use. This vehicle-to-grid (V2G) capacity transforms what has traditionally been an underutilized transportation asset into a strategic distributed energy resource — improving reliability, maximizing the value of district infrastructure, and supporting long-term sustainability goals.

Integrated through Zum’s CMX platform, the electric fleet and charging network will enable real-time intelligent orchestration of transportation operations and energy use, helping optimize fleet performance while supporting grid stability during peak demand periods.

A proven leader in electrification and V2G technology, Zum launched the nation’s first all-electric school bus fleet in 2024 in Oakland. In April, Zum announced the deployment of a fully electric school bus fleet for Branford Public Schools, which will make Branford the largest fully electric school district in the Northeast with V2G capabilities.

Adopted in 17 states across more than 4,500 schools, Zum partners with major districts including Omaha Public Schools, Boston Public Schools, Kansas City Public Schools, Los Angeles Unified, and Seattle Public Schools. Zum’s fully integrated Connected Mobility Experience (Zum CMX) system is designed to connect people, vehicles, and operations in real time, reducing anxiety and creating reliable, safe, and seamless transportation for families and schools.

To learn more about how Zum is leading the nation in safe, reliable, and connected student mobility, visit Zum.

About Zum

Zum is revolutionizing mass mobility with its Connected Mobility Experience (Zum CMX) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zum CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zum CMX. Recognized globally for its innovative approach and operational execution, Zum has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zum is backed by leading investors including Sequoia Capital, GIC, SoftBank, and TPG. Zum, Zum CMX, and associated logos are trademarks of Zum Services, Inc. All rights reserved. Learn more at www.ridezum.com.

The post Zum and SFUSD Announce Largest Electric School Bus Deployment in the Nation appeared first on School Transportation News.

I received an email from an industry colleague challenging me to tackle the topic of world-class safety. That seemed like a daunting task, but I am always up for a challenge.

Why are minimum standards the baseline for many school transportation operations? Why is it the minimum that we strive to meet as an industry? If someone came to me and said we meet the minimum safety standards, I wouldn’t be confident that my child was safe.

Let’s face it—The minimum means you cannot do any less. It is the bare minimum that is required. Almost every parent takes for granted that everything possible is being done to transport their children safely. They have no idea of the many factors that lead to the wide variation of safety practices and equipment that result in a wider variation of safety levels being delivered.

School transportation operations view whatever their states require as the level they need to meet, no more and no less. This is a generalization, as I know many school transportation operators go above and beyond with safety training and safety equipment investment. Still, many others do not.

States have their own requirements, and they are all over the map. California has the highest minimum standard for crossing elementary school students to and from bus stops, for example. Meanwhile, the Federal Motor Carrier Safety Administration Entry Level Driver Training requirement is an effort to raise the minimum standard in every state. Having said that, ELDT simply lists subjects that are to be taught. It does not detail how or to what extent the subjects are to be taught. You can still comply with ELDT but provide minimum training.

What does world-class safety look like? What industry standards are we trying to meet that go beyond the state requirements? We have the National Congress on School Transportation, which will be held every four years starting in 2029. But a lot can change in four years. Plus, it also outlines minimum standards, and most states don’t adopt it in its entirety.

As Senior Editor Taylor Ekbatani reports in this month’s issue, uniformity is key when addressing safety. She writes that laws on when oncoming vehicles stop for a school bus can differ based on divided and undivided roads.

When you compare your first day of the school year to today, is there an improvement in performance, optimization and a reduction in stress? Have any crashes or other safety incidents occurred? School buses have been rolling for many months. As we inch closer to summer, the topic of safety must remain top of mind.

At the end of March, a major crash in Tennessee that resulted in two student fatalities and a half-dozen injuries drew much attention to school bus safety. A lawsuit claims the driver didn’t receive the proper training and the school bus lacked safety technology like seatbelts. The state and federal investigation was ongoing at press time.

Statistically, the school bus is by far the safest way for students to travel to and from school. Still, over the past six school years, at least 62 students were killed in or around school buses or stops, according to STN research.

Six, including the recent Tennessee victims, were passengers in crashes. One choked to death in her wheelchair. Another fell off the wheelchair lift. The rest were hit by the bus in the danger zone, crossing the street as pedestrians, by a passing vehicle, or were shot or beaten to death.

There is no or limited accounting for injuries and other student pedestrians killed or injured around school buses. So, how do we improve safety on and around the school bus? I recommend starting with the parents as they have a vested interest in their child’s safety. The burden of school bus safety can’t fall solely on school transportation and the school bus driver.

Jeff Cassell of the School Bus Safety Company shared recommendations to help mitigate potential tragedy around the school bus. He suggested reducing student crossing as much as possible, teaching the students safe crossing procedures, informing parents of those procedures, ensuring school bus drivers enforce the correct crossing procedures, and installing extended stop arms to make sure passing vehicles stop.

“Safety means you continually do all you can to remove or reduce risk. The required behaviors that remove or reduce risk are a function on the location leadership,” he added. “World-class safety is where an organization follows the safest best practices in every area of their operations. They use the leading practices, processes and training systems to integrate these best practices into every facet of the organization, always, with a structured plan to do so.”

Striving for world-class safety should always be the goal. Keep reinforcing safe behaviors around the school bus with your school bus drivers, kids and parents. As an industry, being 100-percent safe all the time isn’t easy. But removing risk from operations that saves a child’s life is well worth the effort.

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intensive investments of its kind, according to the report, with new fueling operations capable of being set up in as little as a single day. This expansion is bolstered by a growing adoption of renewable propane, a true drop-in fuel that 32 percent of propane fleets now use to achieve up to an 80 percent reduction in lifecycle greenhouse gas emissions without investing in new infrastructure, modifying vehicles, or changing driver behavior.

ELK GROVE VILLAGE, Ill.- Durham School Services, a premier student transportation provider, has been selected by the Community Consolidated School District 59 (CCSD59) as their new student transportation partner. Durham will begin serving the school district this summer through July 2029.

This latest joining of hands between Durham and CCSD59 comes off the heels of another recent partnership announcement made earlier this year with Glenbard Township High School District 87 – further marking significant advancement in Durham’s presence in Illinois. With the addition of CCSD59, Durham now proudly supports over 422 schools throughout Illinois.

Durham will run a total of 74 routes for the school district, which will include regular, special education, and summer routes with its fleet of 86 buses

Each bus will be outfitted with industry leading operational and safety technology such as Seon video surveillance cameras to boost safety monitoring of students, Zonar’s fleet management platform for real-time GPS tracking and pre and post trip safety inspections, Samsara’s AI enabled dash cameras to improve driver responsiveness and safety along each route, and BusZone bus tracking app to give parents and guardians full visibility into their student’s bus location, route changes, and arrival time.

“CCSD59 is excited to partner with Durham School Services. The safety of our students remains our top priority, and we are confident Durham shares this commitment to student well-being and care. We look forward to working together to provide safe, reliable, and on-time transportation service for our students and families, supported by clear and consistent communication,” said Dr. Brett Gallini, Superintendent of Schools, CCSD59. “Work is already underway to ensure a smooth and successful start to the new school year. We appreciate Durham’s proactive approach to staffing, including the hiring of current transportation employees, which will help support a seamless transition for our community. We are confident in this partnership and the positive impact it will have on our students and families.”

“Another incredible job by our team in successfully forging this new relationship with CCSD59 and proving our Company’s position once again as the premier student transportation leader that school districts choose to trust and rely on,” said Tim Wertner, CEO, Durham School Services. “Safety is a value embedded into every aspect of our Company’s operations and decision-making, just as it is for CCSD59. We understand the careful, thorough consideration and thought process that goes into choosing the right transportation provider who will unequivocally put safety and reliability first and are honored that CCSD59 has chosen our team to carry out such an important responsibility. Our team is confident in living up to and exceeding the district’s expectations in delivering both a successful start-up and school year. We look forward to serving CCSD59 students and the community with the utmost care, commitment to safety, and dependability they can count on each and every day.”

For those interested in becoming a local community hero by supporting their community and students, we encourage you to consider joining the Durham team and stopping by our upcoming hiring event, which will take place on Friday, May 15, 2026, from 8:30am – 2:30pm at 1000 Wellington Ave, Elk Grove Village, IL 60007. We offer paid CDL training, a sign-on bonus, ride-along program, health and dental insurance, and more. You can also learn more about other available opportunities on our careers page.

About Durham School Services
As a premier transportation provider, Durham School Services provides safe, reliable student transportation that communities trust and families depend on, backed by our operational discipline, local commitment, proven safety standards, and clear accountability. Our teams bring deep expertise and shared accountability to every route we operate. Driven by our five values: Safety, Care, Transparency, Communities, and Culture, we deliver transportation that works quietly, consistently, and without disruption.

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REDWOOD CITY, Calif., – The Women Presidents Organization (WPO) has named Zūm to its list of the 2026 50 Fastest Growing Women-Owned/Led Companies, supported by J.P. Morgan Commercial Banking.

Zum ranks No. 4 on this year’s list, which highlights the impressive scale, growth, and impact of women-owned or led enterprises around the world. To be eligible, all companies must be privately held, women-owned or led, and must have reached annual revenues of at least $500,000 in each of the last five years.

“Zum is proud to be modernizing mobility systems in more than 4,500 schools nationwide through Zum CMX, a fully integrated system designed to eliminate the anxiety, uncertainty, and lack of visibility that have plagued student transportation for decades,” said Ritu Narayan, Founder and CEO of Zum. “We are honored to be recognized on this prestigious list of the 2026 50 Fastest Growing Women-Owned/Led Companies, and appreciate all of our team, customers, investors and partners who support our mission.”

“The women leading the 50 Fastest Growing Women-Owned/Led Companies are not only scaling successful businesses, they are navigating change, seizing opportunity, and setting the pace within their industries,” said Camille Burns, CEO of the Women Presidents Organization. “Their collective impact reflects the growing influence of women at the highest levels of business. These companies are redefining what scalable leadership looks like today.”Companies on the 2026 list represent a wide array of industries, including travel and hospitality, digital marketing, manufacturing, consumer packaged goods, human capital solutions, information technology and more. Combined, the 2026 50 Fastest generated $8.5 billion in revenue and employed more than 23,000 people in 2025 alone.

Zum’s technology-led and data-driven approach improves transparency, communication, and efficiency while delivering a safer, more reliable experience for students and families. The company recently announced a $100 million strategic investment from TPG, bringing its total funding to $430 million and valuing Zum at $1.7 billion.

Adopted in 17 states, Zum delivers its unified system across more than 4,500 schools, including Omaha Public Schools, Boston Public Schools, Kansas City Public Schools, Los Angeles Unified, and San Francisco Unified. Zum’s fully integrated Connected Mobility Experience (CMX) system connects people, vehicles, and operations in real time, reducing anxiety and creating reliable, safe and seamless transportation for families and schools.

The 2026 honorees will be formally recognized during the WPO Entrepreneurial Excellence Forum on May 7 in Hollywood, Florida. See the full list of the 2026 50 Fastest Growing Women-Owned/Led Companies at women-presidents.com/news-events/50-fastest.

To learn more about how Zum is leading the nation in safe and reliable student mobility, visit www.ridezum.com.

About Women Presidents Organization (WPO)
The Women Presidents Organization (WPO) is a non-profit membership organization where dynamic and diverse women business leaders around the world tap into collective insight with exclusive access to entrepreneurial equals, innovative ideas, and executive education. WPO members have guided their business to generate at least $2 million USD in gross annual sales (or $1 million USD for a service-based business). Each WPO chapter serves as a professionally-facilitated peer advisory group for members where they can harness the momentum of their successes and cultivate new strategies that will take them even farther. Learn more at women-presidents.com.

About J.P. Morgan Commercial Banking
J.P. Morgan Commercial Banking is a business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $4.4 trillion and operations worldwide. Commercial Banking serves emerging startups to mid-corporate businesses as well as government entities, not-for-profit organizations, and commercial real estate investors, developers and owners. Clients are supported through every stage of growth with specialized industry expertise and tailored financial solutions including digital banking and payments solutions, credit and financing, international banking, advisory services and more. Information about J.P. Morgan Commercial Banking is available at www.jpmorganchase.com/commercial.

About Zum
Zum is revolutionizing mass mobility with its Connected Mobility Experience (Zum CMX) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zum CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zum CMX. Recognized globally for its innovative approach and operational execution, Zum has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zum is backed by leading investors including Sequoia Capital, GIC, SoftBank, and TPG. Zum, Zum CMX, and associated logos are trademarks of Zum Services, Inc. All rights reserved. Learn more at www.ridezum.com.

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A webinar dove into the 2026 State of Student Transportation report conducted in February by Zonar and School Transportation News as well as how technology can assist with both current and projected challenges.

Operational, Safety Challenges

Rachel Trindade, chief marketing officer for webinar sponsor Zonar, shared Thursday that almost 60 percent of the 118 survey respondents were transportation directors or assistant transportation directors. About two-thirds operate under 100 buses and the rest have over 100.

Hiring and maintaining drivers was the top reported operational challenge at 75 percent, followed by budget constraints at 52 percent, rising operational costs at 42 percent and aging fleet and maintenance issues at 30 percent.

Trindade noted that the school bus driver shortage and recent sharp fuel increases compound all these issues. This was confirmed by panelist Tony Harris, the director of transportation for Monongalia County Schools in West Virginia who oversees 135 buses transporting almost 12,000 students on mostly urban routes.

Tim Ammon, a longtime industry consultant, noted that these top four challenges create a feedback loop that keeps districts struggling.

The panelists agreed that modern technology, which supports things like preventative maintenance, reduced idling and optimized tire pressure, results in incremental savings that add up to a significant difference.

The most challenging student safety issues, per the survey, were parent communication gaps and driver behavior and compliance at 45 percent each, followed by tracking student ridership at 36 percent.

In both safety and operational challenges, on-time performance was still the number one Key Performance Indicator (KPI) ranking, Trindade noted.

Implementing Technology to Help

Harris shared that Monongalia County Schools will soon be implementing a student ridership tracking app, which he estimates will lead to a 50 percent reduction in parent calls to the office. He added that it will also help in data collection for reporting and reimbursement purposes.

As a consultant who works with both district and contracted fleets, Ammon noted that more districts are moving toward multi-modal transportation – often due to driver shortages or budget pressure – which means that parents want more visibility than ever into their children’s whereabouts.

When it comes to data management difficulties, over half the survey respondents ranked limited staff resources as number one. Manual processes and managing video footage volume came in at about 35 percent each.

The data problem is a people and process problem rather than a technology gap, Trindade explained, since many transportation teams are data-rich and resource-poor. Ammon noted that technology must be leveraged wisely. For instance, onboard video may be implemented to deal with behavior incidents, but staff could also utilize it for driver training and then to arrange more efficient student seating.

The survey found practically all respondents were either using or planned to use routing software. About half use parent communication apps and dashcams. Forty-one percent use student tracking, and 33 percent said they considered it for 2026, making this the most desired technology.

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Related: School Bus Fuel Innovation, Technology Education Meet at STN EXPO West
Related: How Technology Powers Daily Student Transportation Operations
Related: (STN Podcast E302) Technology Tools for Bus Drivers: No More Struggling with Paper Route Sheets
Related: School Bus Adaptive Technology: Safer Rides, Stronger Teams, Better Access

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Harris said that the student ridership tracking the district is adding will produce an accurate student ridership count, which previously had been attempted via onboard cameras. Ammon spoke on survey respondents’ interest in predictive maintenance, which shows districts want to better utilize school bus assets.

“Transportation has always been kind of behind when it comes to technology, and I think now we’re starting to move in the other direction, where we’re embracing technology,” Harris commented.

To help drivers accept new technology, he recommended showing them its advantages. For instance, he said, explained that onboard cameras can help protect drivers accused of improper behavior.

Before adding technology, Harris recommended seeking feedback from peers. Ammon advised determining what the district is trying to control, then taking that issue to vendors.

“Start small, look at what you’re wanting to accomplish first, and build from that,” Harris agreed. “Don’t just think you’ve got to jump in all the way because, if you do, you’re going to overwhelm yourself and it’s going to defeat the purpose.”

Future-Facing Outlook

The top transportation technology investment priorities for 2026 were student ridership verification, driver coaching and safety tech, real-time GPS tracking, and parent communication solutions.

The respondents’ primary overall transportation focus over the next two to three years is on addressing driver shortages, reducing operational costs and improving student safety and compliance. Trindade pointed out how these are all interconnected.

Harris and Ammon agreed that an effective leader will distribute the right information and grant technology access to the right people, so staff isn’t burdened with unnecessary concerns.

Ammon addressed how industry suppliers can use AI to become more intuitive and provide the most accurate reports to districts. Trindade added that AI can expedite manual processes and bring actionable insights to leaders, who can then make informed decisions.

Trindade quipped that Zonar’s motto is, “AI where you want it, humans where you don’t.” She noted that Zonar supports over half of all U.S. school districts with transportation technology.

Watch the webinar on demand.

The post How Technology Can Assist the 2026 State of Student Transportation appeared first on School Transportation News.

The Bus Technology Summit and Green Bus Summit return to Reno, Nevada this July during the STN EXPO West conference.

The Bus Technology Summit begins Sunday, July 12 with live product labs presented by companies representing different facets of the student transportation space. Solutions include routing software, safety features, fleet optimization, student ridership, transportation communications and more. Attendees will select labs to attend based on operational needs and will interact with vendors to ask targeted questions and get a closer look at the technology solutions transforming the industry.

The Sunday labs will be presented by Transfinder, First Light Safety Products, Alpha Route, Geotab, Samsara, BusRight and Verra Mobility. Labs continue Monday, July 13 with SafeFleet, Tyler Technologies, School-Radio, CalAmp, Cummins/Accelera and HopSkipDrive.

Zonar CEO Charles Kriete will present a “CEO Talk” on Sunday morning to discuss the technology trends impacting the student transportation industry. The following morning, ZUM’s COO and co-founder Vivek Garg will present his “Tech Talk” to conference attendees.

Meanwhile, the Green Bus Summit will focus on green leadership that enables attendees to discover the latest advancements in sustainable transportation. A wide-range of speakers from OEMs, school districts using low-emission fuel options, and industry experts will share operational considerations, real-life experiences and tips to find the best fuel option for their operations. Sessions will be presented by Blue Bird, Thomas Built Buses, Micro Bird, the Propane Education & Research Council (PERC) and IC Bus. The Green Bus Summit sessions will also be held on Sunday and Monday.

The two Summits meet for an immersive outdoor experience Sunday night at the STN EXPO West Ride and Drive/Live Technology Demo. Attendees will ride electric, propane and low-emission diesel school buses from Blue Bird, IC Bus, Micro Bird, RIDE and PERC. In addition, they will visit Zonar, Tyler Technologies, Transfinder and ZUM for more live product demos and networking with vendors for real-time discovery of solutions to take home to their districts.

The evening will include an energetic networking atmosphere with food and beverages, interactive games and a live DJ. Attendees will not only network with companies providing transportation solutions but meet other transportation professionals to have the conversations that are driving innovation in the industry.

Find the full conference agenda and registration details at stnexpo.com/west. STN EXPO West will be held July 9-15 at the Peppermill Resort in Reno, Nevada. The conference will feature hands-on training classes including the National School Bus Inspection Training Program, educational sessions, the Transportation Director Summit leadership event, the STN EXPO West Trade Show and other unique networking events.

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CINCINNATI, Ohio – First Student, North America’s largest student transportation services provider, today announced it has been named to the TIME100 Most Influential Companies 2026. First Student was named in the Industry Leaders: Transportation category, which honors organizations making an extraordinary impact in their industries. The recognition highlights First Student’s leadership in transforming and redefining student transportation through its proprietary HALO technology platform, which integrates real-time data, AI technology and predictive analytics.

HALO was developed in-house to address the growing complexity in K–12 operations and the long-standing problems of fragmented systems and a lack of real-time visibility in school transportation. With HALO, dispatching and routing intelligence, vehicle tracking, safety insights, preventive maintenance, and communication are all seamlessly connected, unifying First Student’s fleet of over 48,000 vehicles and supporting approximately 4.8 million student journeys each day for approximately 1,400 customers, creating a unified, real-time operating platform for student transportation at scale.

The impact of HALO is measurable across the business, driving improvements in workforce stability, operational efficiency, and safety outcomes.

In pilot programs conducted across six locations, HALO-enabled safety technology delivered strong early results, including:

81% reduction in inattentive driving events
63% reduction in forward collision rates
54% reduction in rolling stops

Beyond safety, HALO is also improving workforce and operational performance across the platform, including:

115% increase in driver interview completion rates
38% reduction in training time
“Being named to the TIME100 Companies list is a meaningful recognition for First Student and reflects the impact we’re making for millions of students and families every day,” said John Kenning, CEO and President of First Student. “At First Student, caring for students is at the heart of everything we do. Our mission is to provide the best transportation experience, so students arrive ready to achieve their full potential, and this recognition reflects our team’s commitment to living our values and delivering on that promise every day. As we look ahead, we remain committed to setting the highest standards in safety and service for the thousands of communities we serve.”

Enhanced through a strategic partnership with Samsara (NYSE: IOT), the HALO platform incorporates AI-powered cameras, advanced analytics, and predictive safety insights. The results are measurable with HALO driving meaningful improvements in safety, operational efficiency, and the student experience. From reducing road incidents to improving driver performance and streamlining claims management, the platform is helping deliver safer, more reliable transportation at scale. At the same time, HALO provides real-time visibility to parents and caregivers through its First View app, offering peace of mind and strengthening trust in every ride.

“HALO represents a fundamental shift from reactive to predictive operations in student transportation,” said Sean McCormack, CIO of First Student. “We’ve taken an industry that has long been siloed and reimagined it through AI-powered innovation at scale. By integrating real-time data across routing, safety, maintenance, and communications, HALO turns insight into action, improving outcomes for students, drivers, parents and school districts alike. This recognition from TIME underscores how purpose-built technology can transform complex, real-world systems and improve the transportation experience for millions of students and parents.”

By combining scale, technology, and a deep commitment to operational excellence, First Student is setting a new global standard for student transportation. The company is redefining how it operates at scale and delivering not just students, but confidence, safety, and a better start to every school day.

About First Student
First Student is reimagining the school bus experience, making approximately 4.8 million student journeys across North America every day. As a leader in K-12 transportation, the company completes approximately 860 million student rides annually, delivering not just students, but confidence, reliability, and peace of mind to families and school districts alike. Backed by a workforce of highly trained drivers and an industry-leading fleet of over 48,000 vehicles, including electric buses, First Student is a mission-driven partner in education.

Named one of Fast Company’s 2025 Most Innovative Companies, First Student offers cutting-edge services including special needs transportation, AI route optimization, fleet electrification, vehicle maintenance services, and charter services. First Student’s impact extends beyond logistics: every ride is designed to be a safe and supportive space where students can start their day with a great experience. With innovation at our core, First Student is driving the future of student transportation one ride at a time.

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Shelly had three buses down on a Monday morning.

Two were waiting on parts. One had been sitting in the bay for four days. Her one certified technician was working hard, but too much of that work had nothing to do with fixing buses. He was printing work orders. Writing notes by hand. Checking on parts. Tracking people down. Moving paper from one step to the next.

When the transportation director asked what was slowing the shop down, Shelly didn’t have a clean answer. She knew the buses were down. She knew the team was stretched. What she couldn’t see was where the hours were actually going.

Does that story feel familiar? The technician shortage is real. Every fleet leader knows that. Hiring is hard. Keeping good people is hard. Finding enough time in the day is even harder.

Still, hiring is only part of the challenge.

The rest hides in the blind spots. It hides in the paper trail, the missing status updates, the parts questions, and the work that pulls skilled technicians away from the buses that need them most.

That is why the technician shortage is a data problem, not just a hiring problem.

A short-staffed shop can feel even shorter when the day is packed with manual work. Paperwork slows everything down. Missing information slows it down more. By the time a fleet leader realizes where the delay is, the delay has already done its damage.

That’s the real cost of fleet blind spots. They steal time from the people who can least afford to lose it.

The hours are there. Too many shops just can’t see where they go.

Most school transportation leaders don’t need another reminder that technicians are hard to find. They live that reality every day. What they need is a clearer view of the capacity they already have.

A technician in a paper-based shop does not just repair buses. They wait on work orders. They check for parts. They stop for updates. They write down what they did. They hand off paper. Then they do it again.

That time adds up fast.

The problem here is visibility, not effort. When leaders can’t see where time is being spent, they can’t protect it.

That leaves good people working inside a system that makes every day harder than it should be.

Fleet leaders deserve better than that. So do their teams.

Better visibility gives technicians more time to do the work only they can do.

A technician should be working on buses, not chasing paperwork.

A fleet leader should be able to see what’s open, what’s waiting, and what needs attention next. They shouldn’t have to piece the story together from paper forms, hallway conversations, and scattered systems.

That is where RTA Fleet360 helps.

RTA Fleet360 brings work orders, PM scheduling, labor tracking, parts visibility, and reporting into one clear place. It helps school transportation leaders see what is happening in the shop while the work is happening. That means fewer fleet blind spots, faster answers, and a steadier day for the whole team.

When leaders can see where the hours are going, they can start giving those hours back to the shop.

That changes the pace of the work.

Jobs move faster. Delays are easier to spot. Technicians spend less time on admin drag and more time on the work that keeps buses ready.

Explore Fleet360 for K-12 fleets, or book a meeting with an RTA Fleet Expert to see how better shop visibility can help your team get more from the capacity you already have.

Real fleet leaders are already proving what better systems can do.

At Kern High School District in California, better visibility and tighter control led to a result any fleet leader would notice. Fleet Manager Adrian Corral put it simply: “As soon as we took on RTA … we got our shrink down to about $500.”

Before RTA, the district was dealing with a manual process that took too much time and too much effort to manage. With stronger systems in place, the team gained control, cut waste, and made the operation easier to run from top to bottom.

That matters in a school bus shop.

It means fewer things slipping through the cracks. It means better stewardship of public dollars. It means a leader can speak clearly about what is happening and what is improving.

Read the Kern High School District case study here, then book a meeting with an RTA Fleet Expert to see how those gains could translate to your fleet.

Better visibility helps school transportation leaders make stronger decisions.

A fleet leader shouldn’t feel like they have fleet blinders on.

They should be able to see what work is open, what’s behind schedule, and where the pressure is building. When that visibility is clear, it gets easier to set priorities, explain decisions, and back up the team with real numbers.

That kind of clarity changes the job.

Instead of reacting to every new problem, leaders can get ahead of them. Instead of walking into tough conversations with partial answers, they can walk in with proof. Instead of feeling buried by blind spots, they can lead with a steadier hand.

The next step for school bus fleets that want more control –

School bus fleets don’t need bigger blind spots. They need cleaner information, stronger workflows, sharper planning, and a better way to turn daily effort into measurable progress.

RTA Fleet360 helps make that happen. It brings maintenance, PM, labor tracking, parts visibility, and reporting into one clear place. Transportation directors can see more clearly, parts managers can respond faster, and buses can get back on the road safely. With RTA Fleet360, fleet leaders can lead with confidence.

Explore Fleet360 for K-12 fleets. Book a meeting with an RTA Fleet Expert. See how better shop visibility can help your team get more from the capacity you already have.

The post The Technician Shortage Is a Data Problem, Not Just a Hiring Problem appeared first on School Transportation News.

Reactive maintenance programs leave K-12 fleets susceptible to breakdowns, compliance gaps and rising costs. This guide gives student transportation directors a framework for shifting from costly “break-fix” repairs to a predictive, data-driven strategy that helps extend bus lifespans, reduce total cost of ownership and make every student journey safer.

Inside, you’ll learn:

• Why traditional maintenance falls short: Discover how aging fleets and untracked driver behaviors can create maintenance and compliance risks.
• How to progress from reactive to predictive: Understand the three stages of maintenance maturity and how to reach the predictive phase.
• What telematics unlocks for your operation: Move past data silos with a solution that brings rich diagnostic data, digital DVIRs, driver behavior monitoring and predictive intelligence together.
• Five steps to smarter maintenance: From benchmarking KPIs to automating key maintenance processes, turn your service program into a forward-thinking, data-driven one.
• Download this guide if you’re ready to leave the chaos of reactive service behind and create safer, more efficient student journeys.

Fill out the form below and then check your email to access the guide.

The post How to Turn School Bus Maintenance into an Operational Advantage appeared first on School Transportation News.

When the 2025 school year approached, leaders at Bismarck Public Schools in North Dakota knew they were heading into unfamiliar territory, a local television station reported.

Like districts across the country, Bismarck was grappling with a severe shortage of school bus drivers. Routes were harder to staff, schedules were tighter, and margins for error were shrinking by the day. Something had to change if buses were going to keep rolling—and students were going to get to school safely and on time.

The district made a bold decision: implement a two tier bus system with staggered bell schedules. Elementary and secondary students would ride at different times, allowing each driver to cover more ground and easing the immediate staffing crunch, KX News, a CBS affiliate, reported.

Operationally, the move worked. But almost overnight, a new set of challenges emerged.

Routes became more complex. Timing windows narrowed. Parents had more questions—and fewer easy answers. Calls to the transportation office increased as families struggled to understand where buses were, when they would arrive, and what had changed.

Transportation leaders realized quickly that solving the staffing problem had exposed a communication problem.

Parents didn’t just need reassurance—they needed real time visibility. Drivers needed help navigating increasingly complicated routes. And staff needed a better way to manage information in an environment where every delay was magnified.

That’s when Bismarck turned to Transfinder.

To support the new transportation model, Bismarck Public Schools deployed an integrated technology approach built around the driver app Wayfinder and parent app Stopfinder. Each district bus was equipped with a tablet running Wayfinder, giving drivers reliable, turn by turn navigation—especially critical as routes shifted and expanded. At the same time, Stopfinder connected that live bus data directly to families through a secure parent app.

For parents, the difference was immediate. They could see exactly where a bus was, receive notifications if it was delayed, and get alerts when it entered their customized geofence. For the transportation team, the payoff came in the form of fewer phone calls, better situational awareness, and a noticeable uptick in trust during a period of major change.

Still, Bismarck didn’t treat the rollout as a finish line.

While district owned buses performed smoothly, some contracted buses operated by Harlow’s Bus Service were using older onboard technology, creating occasional inconsistencies. Rather than accept uneven performance, the district took a long view.

For the upcoming school year, Harlow’s buses will also run Wayfinder, bringing the entire fleet—district and contractor—onto a single Transfinder platform.

Transportation Supervisor Jason Schafer describes the shift as a turning point.

“Next year, Harlow’s buses will have something very similar to what we have on our BPS buses,” Schafer told a local television station. “Instead of a third party communicating with the app, they’ll have Wayfinder right on here (the bus). … The reliability of the app on Harlow’s general education side should really be flawless.”

For Schafer, the contrast was already clear. “We’ve had no issues at all with our BPS buses this year,” he added.

As the technology matured, so did the district’s understanding of adoption. About 30 percent of families had activated Stopfinder—a solid start given the scope of operational change happening simultaneously. The remaining challenge wasn’t the platform itself, but helping families fully use it.

Bismarck is pairing its technology investment with stronger parent education to ensure families get the full benefit of real time communication and safety features.

Looking back, what began as a staffing crisis became an opportunity.

Bismarck Public Schools maintained service despite driver shortages, successfully supported a complex two tier schedule, and replaced uncertainty with transparency for families. By unifying fleet technology and focusing on communication, the district turned a headline worthy challenge into a long term operational win.

Bismarck’s story is one many districts will recognize—and one that proves transportation technology isn’t just about routes and buses. It’s about delivering clarity when uncertainty is unavoidable, and confidence when communities need it most.

To learn more about Transfinder’s suite of award-winning solutions, from routing to fleet maintenance, call 800-373-3609 or email solutions@transfinder.com.

The post How District Turned a Transportation Crisis into a Communication Win appeared first on School Transportation News.

SHARONVILLE, Ohio — ARI-hetra, a leading U.S. manufacturer of heavy-duty vehicle maintenance equipment, will be exhibiting at the 2026 ACT Expo, taking place at the Las Vegas Convention Center, May 4-6. Attendees can visit ARI-hetra in the West Hall at Booth #2101 to experience a range of equipment engineered to support the evolving needs of commercial fleets, including those transitioning to alternative and electric powertrains.

At the show, ARI-hetra will showcase its industry-proven Mobile Column Lifts, designed with hydraulic-free ball-screw technology for dependable, low-maintenance lifting. The company will also feature its EV Battery Lift, purpose-built for the safe and precise handling of heavy electric vehicle battery packs, along with the versatile TT-2000 Lift Table and a range of heavy-duty shop equipment designed to enhance safety and efficiency in the shop.

“As fleets continue to adopt new vehicle technologies, the need for reliable, adaptable maintenance equipment has never been greater,” said Bill Gibson, Vice President of Business Development at ARI-hetra. “ACT Expo is an important opportunity for us to connect with fleet operators and service professionals who are navigating that transition. Our solutions are designed to deliver the uptime, flexibility, and dependability they need to keep operations running smoothly.”

ACT Expo is North America’s largest advanced transportation technology event, bringing together fleet operators, OEMs, and industry leaders focused on clean transportation solutions. ARI-hetra’s presence underscores its commitment to supporting fleets across diesel, hybrid, and electric platforms with equipment that meets the demands of modern maintenance environments in heavy-duty fleet operations.

Attendees are encouraged to stop by Booth #2101 in the West Hall to see ARI-hetra equipment up close and speak with product experts about solutions tailored to their operations.

About ARI-HETRA:
For more than 35 years, ARI-hetra has been a leading manufacturer of heavy-duty vehicle maintenance equipment, including ALI-certified mobile column lifts, platform lifts, wheel service solutions, exhaust extraction systems, and shop equipment that’s built to perform and built to last. With a dedicated team of sales and service experts, ARI-hetra delivers the most comprehensive warranty and preventive maintenance programs in the industry. From tailored system designs and professional installation, to direct distribution and responsive in-shop repairs, ARI-hetra supports your operations every step of the way. For more information, visit www.ari-hetra.com.

The post ARI-hetra to Bring Hydraulic-Free Mobile Column Lifts and Heavy-Duty Maintenance Solutions to the 2026 ACT Expo in Las Vegas appeared first on School Transportation News.

LAS VEGAS, Nev. – As commercial vehicle programs face mounting pressure from electrification, evolving regulatory requirements, and increasing system complexity, Triz Engineering is introducing its New Engineering model at ACT Expo in response to a growing industry shift: the primary risk in vehicle development is not only technology, it is execution.

Commercial vehicle programs don’t fail in design, they fail in launch. As programs become more complex, with multiple propulsion pathways, increasing software integration, and competitive development timelines, the challenge is no longer only selecting the right technology, but executing it successfully at launch.

“Commercial vehicle programs don’t fail because of a single technical issue,” said Dion van Leeve, Vice President of Engineering, Advanced Technology at Triz Engineering. “They fail because of compounding misalignment, decisions made too late, systems not integrated early enough, and execution that isn’t structured to manage complexity from the start.”

Across the industry, this shift is becoming more visible:

Launch delays driven by late-stage performance challenges.

Increasing rework due to early misalignment.

Cost overruns at both program and product levels.

As complexity increases, these factors are driving execution risk, not just technical risk.

New Engineering: A Structured Model for Delivery
Triz Engineering’s New Engineering model is a structured execution model designed to address these challenges at the program level.

The model is built on:

Specialization in commercial vehicle systems, enabling system-level integration and faster decisions.

Full-system ownership from concept through integration, compliance, and production.

Disciplined delivery with clear accountability for cost, timing, and performance.

Right-first-time decision-making grounded in application and production reality.

This replaces fragmented execution with focused delivery, reducing variability, minimizing rework, and protecting launch timelines.

Engineering Certainty: The Outcome
Triz does not sell engineering hours, they sell Engineering Certainty on launch-critical programs through disciplined execution, clear accountability, and right-first-time delivery.

“Technology uncertainty is something every OEM has to manage,” van Leeve added. “What they can control is how their programs are executed. Engineering Certainty is about removing execution risk, so outcomes become predictable, even in highly complex environments.”

Applied Across Launch-Critical Programs
Triz Engineering works with leading commercial vehicle OEMs and specialty vehicle manufacturers across North America, supporting programs in heavy- and medium-duty trucks, fire and emergency vehicles, last-mile delivery platforms, and commercial chassis systems.

These engagements are delivered at vehicle or system level but always with vehicle level understanding, with responsibility from concept through integration, compliance, and release. They reflect Triz Engineering’s ability to deliver predictable outcomes on complex, launch-critical programs.

Reframing the Industry Conversation at ACT Expo
At ACT Expo, Triz Engineering is highlighting the shift from technology-driven risk to execution-driven risk as complexity increases across commercial vehicle programs. Execution discipline, not just engineering capability, is becoming the defining factor in successful vehicle development.

About Triz Engineering:
Triz Engineering Solutions provides engineering to commercial vehicle OEMs, supporting the development, integration, and launch of vehicle systems and platforms. Focused exclusively on the commercial vehicle sector, Triz works across heavy- and medium-duty trucks, delivery and vocational vehicles, bus and coach, fire and emergency, and other specialty and off-highway applications. Triz supports programs at the system level, taking responsibility from concept through integration, compliance, and release. The company delivers Engineering Certainty on launch-critical programs through disciplined execution, clear accountability, and right-first-time delivery. Built with OEM DNA, Triz embeds within governance structures while preserving internal ownership. Its New Engineering model replaces fragmented delivery with focused execution and early, decisive decision-making. The result is predictable delivery, reduced execution risk, and improved product success at launch.

The post Triz Engineering Introduces New Engineering Model to Address Rising Execution Risk in Commercial Vehicle Development appeared first on School Transportation News.

For most student transportation teams, the day-to-day reality is a short-staffed operation managing complex logistics that families depend on. The 2026 State of Student Transportation Report captures exactly that.

In February 2026, Zonar and School Transportation News surveyed 118 transportation professionals across the U.S. The results confirmed what many already know from experience: staffing is stretched, budgets are tight, and the technology teams have isn’t always translating into action.

Join Zonar and a panel of experts for a live walkthrough of the report’s findings. We’ll dig into what the data shows, where the industry is heading, and what it means for your operation this year. Get direct insights from the perspective of providers, districts and consultants.

What we’ll cover:

• Why 75% of transportation professionals still rank driver hiring and retention as their top challenge and what the long-term data tells us about where this is headed
• How safety expectations have evolved: parent communication gaps alongside driver behavior compliance tied as the top student safety challenges at 45% each
• Where technology adoption stands today and why student ridership verification shows the largest gap between current use (41%) and 2026 investment intent
• Why the data problem is a people and process problem: 48% of respondents cite limited staff as their primary data challenge, not technology gaps
• Practical recommendations for transportation leaders on where to focus technology investments for the strongest operational return

Brought to you by Zonar

REGISTER BELOW:

 

Featured speakers:

Tony Harris
Director of Transportation
Monongalia County Schools

Tony Harris brings more than two decades of firsthand experience to his role as Transportation Director at Monongalia County Schools in Morgantown, West Virginia. He spent 18 years as a school bus driver in Preston County before moving into administration, navigating mountain roads, narrow lanes, and harsh winter conditions before transitioning to overseeing the operation. Today he manages more than130 drivers across over 100 routes, providing daily transportation for roughly 9,500 students across both urban Morgantown and the rural reaches of the county.
Harris has been an active champion of new transportation technology, including piloting electric buses in the district and developing driver recruitment and training programs to address workforce challenges.

Rachel Trindade
Chief Marketing Officer
Zonar

With more than 25 years in marketing and 15+ years in logistics, Rachel has helped companies drive significant growth faster than industry norms. At Zonar, she leads marketing and demand generation.
Before joining Zonar, Rachel served as CMO at FlavorCloud and Extensiv, and led global marketing at Teletrac Navman (Vontier) across four continents. She holds a BBA from the University of Texas at Austin and has been recognized as a leading Woman in Supply Chain by Supply & Demand Chain Executive and named California’s Most Visionary Tech CMO by CEO Monthly.

Tim Ammon
Owner
Ammon Consulting Group, LLC

Tim Ammon has spent more than 25 years supporting transportation and fleet operations, working with more than 500 organizations across three countries. His work focuses on identifying opportunities to improve operational performance through process improvements, technology adoption, and personnel practices, consistently helping organizations bridge the gap between desired and actual performance.
Tim has also provided extensive professional development services in leadership and management, decision-making, organizational resilience, and cost and technical analysis. He holds a Master of Public Administration from American University and certifications in School Risk Management, Operational Risk Management, and Change Management.

The post (Free Webinar) 2026 State of Student Transportation appeared first on School Transportation News.