Magic tricks, Wi-Fi updates, an OEM panel, data security, leadership advice, evacuation training in a smoking bus and more! Tony, Ryan and Taylor discuss highlights from STN EXPO West that wrapped up last week in Reno, Nevada.

Read more STN EXPO West coverage.

This episode is brought to you by Transfinder.

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The post (STN Podcast E266) Recap STN EXPO West: It All Comes Back To Safety & Training appeared first on School Transportation News.

As part of the Salvation Army’s annual Stuff the Bus fundraiser, school supplies are being collected to help students in Fort Wayne, Indiana stock up ahead of the new school year, reported 21alive News.

According to the article, the school supply drive will kick off at at local Walmart. A full list of needed school supplies can be found here.

Organizers will at the Walmart until 6 p.m. local time, collecting donations. However, donations will be accepted through Tuesday.

Families in need can sign to receive supplies. The donation distribution is planned for July 30 from 4-7 p.m., at the local Salvation Army.

Related: Arizona Annual Stuff the Bus Back to School Drive Returns
Related: Arkansas School Bus Driver Donates Shoes to Local Organizations
Related: Massachusetts School District to Host “Stuff-A-Bus” Event for Holiday Toy Drive
Related: Kentucky School Bus Driver Keeps Students Fed During Summer

The post Salvation Army Hosts Stuff the Bus Donation Drive in Indiana appeared first on School Transportation News.

After what felt like the end of the road for the Clean School Bus Program, the U.S. Environmental Protection Agency provided an update overview, including the anticipation of additional information regarding the 2024 rebate program.

In an email Monday, the EPA reminded awardees of next steps for the rebate and grant programs, provided program oversight and compliance, and shared resources and news.

For the 2022 CSB Rebate, EPA said it completed review of most school bus projects and Close Out Forms, or COF, submitted by rebate recipients. EPA also said it is actively working with selectees to ensure accuracy and completeness. For those who have not completed their COF, the EPA is working with those selectees to ensure it is submitted in an expedited fashion.

Additionally, EPA said it is performing site visits with all 2022 CSB rebate recipients.

Meanwhile, about 50 percent of the awarded funding under the 2023 CSB rebate program has been disbursed. The EPA is encouraging all selectees to submit their payment request forms (PRF) for those projects. If the PRF has not been submitted, selectees must either submit the form as soon as possible or request an extension via the online portal.

Upon completing the PRF, rebate selectees will receive an official funds disbursement email from the EPA, with the money typically available within seven to 10 days. Once selectees receive the funds they must “email the EPA’s Office of the Chief Financial Officer (EPA-CSB-FinancialReporting@epa.gov) within 10-business days of spending their funds on eligible expenses or passing the rebate funds to a third-party to complete the purchase for eligible expenses,” the EPA stated.

Related: EPA CSBP Payment Request Deadline This Month
Related: Report Highlights Shift in Federal Policy from EVs to Conventional Fuels
Related: The State of Green School Buses
Related: Big Questions Vexing Student Transporters

When school buses are deployed and replaced, and infrastructure is installed, the EPA stated that selectees will need to submit their 2023 COF.

EPA also reminded Clean School Bus Program grant recipients of the July 30 deadline for filing semi-annual reports, which cover January through June 2025. The EPA asked that all selectees submit their progress reports to the EPA project officer.

Additional information regarding the 2024 rebate program is forthcoming, EPA said.

The EPA is also hosting various webinars through its Office of Grants and Departments that could be of interest to grant awardees as well as webinars through the Automated Standard Application for Payments.

The post EPA Provides Update on Clean School Bus Program appeared first on School Transportation News.

The National Association of State Directors of Pupil Transportation Services (NASDPTS) reported a reduction in illegal passing incidents that occur around school bus stops during the 2024-2025 school year.

The announcement of the 13th National Stop Arm Violation Count came during the National School Transportation Association Annual Meeting and Convention Tuesday in Boston, Massachusetts. Earlier this year, 36 states and the District of Columbia participated in voluntary one-day counts of motorists passing the federally mandated stop arm and flashing red lights at school bus stops while children are loading or unloading.

The 114,471 school bus drivers, or 31 percent of the nation’s total, reported a total of 69,408 vehicles passed their buses illegally. Adjusting to account for 100 percent all school bus drivers in the U.S., NASDPTS said over 225,000 illegal passing violations could occur on one day. NASDTPS also extrapolated that 40.6 million incidents could occur during a 180-day school year across all 50 states. While still high, the figure represents 10-percent fewer illegal passes than the 45.2 million reported for the 2023-2024 school year.

“We recognize for the first time we have seen reductions in illegal passings, but we also know the problem is far from resolved,” NASDPTS said in a statement.

Even before the COVID-19 pandemic, school districts nationwide saw the number of illegal passings spike. NASDPTS had previously cited 41.8 million violations occurring using data from the 2019 and 2022 surveys, as the survey was suspended for two years during the height of COVID, when schools nationwide closed their doors and few school buses were on route. The survey returned in 2022.

Meanwhile, the most recent survey indicated 80 percent of the reported illegal passes occurred on the left side of the stopped school bus. More notably, that left almost 20 occurring on the right side of the bus, where the loading doors are located and where students enter and exit.

Half of the observed illegal passes, 34,748 instances, occurred during afternoon routes. Nearly 46 percent, or 31,878 violations, occurred in the morning and 2,782 violations, 4 percent, occurred during midday routes. Over 63 percent of the violations were committed by motorists in oncoming vehicles as opposed to 23,372 vehicles, over 36 percent, following from the rear.

“The illegal passing of stopped school buses continues to be the greatest safety danger to children,” added Mike Stier, NASPTS president and the transportation program lead at the Illinois Board of Education. “We encourage each state to raise awareness on this important safety issue and to do everything possible to ensure motorists put the safety of school children first.”

Georgia led the way with the most school bus drivers participating in the one-day count at 13,468 followed by Tennessee with 11,811 and North Carolina with 10,597.

Related: Combatting Illegal Passing with Awareness, Technology
Related: Georgia Gov Signs Law Following Fatal Illegal Passing Incident
Related: Florida Woman Convicted of 2021 Death of Girl at School Bus Stop
Related: Court Overturns Reckless Driving Conviction in Fatal Indiana Illegal Passing Case

The post Rate of Illegal School Bus Passing Incidents Decline, Says NASDTPS appeared first on School Transportation News.

His cellphone notification pierced Jim’s normally quiet 6 a.m. coffee time at home. The alert pertained to school bus 12, prompting the transportation director to pull up the live feed from REI’s ARMOR Software Suite on his mobile device.* Because of the bus’s cellular-connected DVR, Jim saw bus 12 on its side along a rural gravel road.

He immediately contacted the driver to confirm everyone’s safety, then called 911. Shortly after, Jim reviewed the video clip that had uploaded to ARMOR Cloud from the DVR.* The cause was apparent: Washed-out gravel from a recent downpour caused the bus to slide off the road and overturn.

Within minutes, he sent video clips to school administrators, answered questions from parents and law enforcement, and did it remotely without leaving home. Additionally, the event video stored automatically and securely in the cloud for future reference. This streamlined process would facilitate speedy event resolution for your operation as well.

While Jim accessed ARMOR Cloud for safety reasons in this instance, the platform also provides additional benefits for transportation departments like yours:

Improved Efficiency

REI’s experienced cloud administrators manage your ARMOR server, licensing, updates and scalability. This removes technical overhead and allows your transportation staff to focus on managing the fleet instead of managing IT.

Reduced Costs

ARMOR Cloud eliminates the need for on-site servers and additional IT resources. REI handles the hosting, infrastructure and personnel needed to keep the system running smoothly.

Easy Access

Fleet data and video clips are uploaded automatically from cellular-connected DVRs and stored in a secure cloud environment. Your staff may access the system 24/7/365 from anywhere with an internet connection to review footage, check alerts, monitor vehicle activities and locations in real time, access REI equipment reports and more.

Data Security

All data and video are backed up in regional and national locations to reduce the risk of loss during power outages, storms or other disruptions.

Reduced Stress

Knowing that experienced IT professionals maintain system performance and protect your fleet data gives you and your team greater peace of mind.

Many school districts around the U.S. currently realize the benefits of ARMOR and ARMOR Cloud and appreciate their abilities to simplify operations. Contact REI today to learn how these solutions could transform your team’s approach to fleet management.

_{*Requires additional hardware and/or specific cellular service plans. Ask for details.}

The views expressed are those of the content sponsor and do not reflect those of School Transportation News.

The post Simplified Fleet Management? appeared first on School Transportation News.

WOODRIDGE, ILL. – Hendrickson announces the official launch of the newest advancements in STEERTEK NXT steer axles on International RH, LT, and MV series trucks and IC Bus CE series buses, expanding the reach of Hendrickson’s next-generation axle technology to even more of the commercial vehicle market. Weight optimization was designed into every component, from axle seat and knuckle castings to axle beam refinements. Proudly fabricated and assembled in the U.S.A., this innovative axle design provides up to 25 pounds of additional weight savings compared to the previous generation, while maintaining its advantages in serviceability, dependability, and maintenance for today’s demanding fleet operations.

With this launch, Hendrickson has expanded its limited warranty coverage for STEERTEK NXT axles with rated capacities of up to 14,600 pounds. The existing 10-year, 1-million-mile limited structural warranty still covers the axle and kingpin assembly, steering arm assembly, and knuckle assemblies. Now, additional warranty coverage on kingpin bushings, kingpin wear, thrust bearings, tie rods, and tie rod ends is included for 5 years or 750,000 miles*.

“The expansion of our STEERTEK NXT advancements to International reinforces our commitment to delivering innovative solutions that provide value to fleets,” said Sean Whitfield, Director of Marketing at Hendrickson. “This axle is built to go the distance while making service easier and less frequent, which is a win for both fleets and technicians.”

Key Features and Benefits:

Proudly fabricated and assembled in the U.S.A.
Premium value steer axle at International
Weight savings for improved efficiency and payload capacity
Extended recommended service intervals to help reduce maintenance downtime
Two-piece knuckles for easier, more cost-effective service
Exceptional dependability backed by years of performance in commercial vehicle applications
Superior warranty coverage
*Refer to Hendrickson’s updated STEERTEK NXT/STEERTEK axle warranty statement for complete terms, conditions, and limitations

For more information on the latest STEERTEK NXT axle, visit Hendrickson – STEERTEK NXT / Fabricated Front Steer Axle.

Hendrickson, a Boler company, is a leading global manufacturer and supplier of medium- and heavy-duty mechanical, elastomeric and air suspensions; integrated and non-integrated axle and brake systems; tire pressure control systems; auxiliary lift axle systems; parabolic and multi-leaf springs; stabilizers; bumpers; and components to the global commercial transportation industry. Hendrickson, based in Woodridge, IL., USA, continues to meet the needs of the transportation industry for more than 110 years. Visit Hendrickson at www.hendrickson-intl.com.

The post Hendrickson Launches the Newest Advancements in STEERTEK NXT at International appeared first on School Transportation News.

School Transportation News sat down with Patrick Duan, Co-CEO at RIDE to learn more about how the electric school bus manufacturer is approaching the North American school bus market and the future of funding.

Duan started his career with parent company BYD in 2004, serving as a design engineer. He continued up the ranks, ultimately serving as the senior vice president of operations. After 20 years with BYD, Duan became the co-chief executive officer of the new RIDE division. He’s held the position for the past two years.

RIDE, which offers purpose built electric school buses, launched its Achiever Type A followed by its Dreamer Type D in 2021. Its Creator Type C officially entered the market last summer, at which point STN EXPO West trade show attendees voted it the Best Green Technology.

Duan discusses the guiding principles of RIDE, the remaining challenges and emerging opportunities of electric school buses, and more.

STN: What inspires RIDE when creating new school buses and technology?

Duan: At RIDE, we develop and deliver innovative transportation technologies designed to positively impact people’s lives, especially those of children, our most important passengers. Inspired by a deep commitment to safety and health, we strive to create solutions that ensure a secure and nurturing journey for the next generation.

STN: What is your long-term vision for the future of school transportation in the U.S., and how does RIDE fit into that picture?

Duan: School transportation will not only be safer, cleaner and more efficient, but it will also contribute to energy resiliency. Battery-electric school buses serve as mobile energy storage units, integrating with local microgrids to support the community’s energy needs.
RIDE emphasizes the innovation of battery technology and integration with charging infrastructure and utility platforms, while maintaining a strong focus on customer support.

STN: What do you see as the advantages of electric school buses, beyond the environmental benefits?

Duan: Vehicle-to-Grid (V2G). Bi-directional capability allows electric school buses to both draw power from and supply power to the grid. This enables ESBs to act as distributed energy resources, supporting grid stability, peek shaving, and energy storage, making them active participants in modern, flexible grid systems. V2G capability makes ESBs not only cleaner but also more cost-efficient for school transportation by allowing electric school buses to store energy when demand and prices are low and feed that energy back to the grid when demand is high.

STN: What are some of the challenges school districts face when transitioning to electric school buses? How is RIDE helping them overcome those barriers?

Duan: Transitioning to ESBs requires extensive project coordination among key stakeholders, including OEMs, contractors and utility companies. While ESBs offer significant long-term cost savings over traditional powertrains, the initial investment for vehicles, chargers and infrastructure can be substantial. RIDE Eco, a dedicated team supported by a nationwide network of partners, was formed three years ago to deliver turnkey solutions that cover charging infrastructure, technology integration and project financing, simplifying the transition for school districts.

STN: What has customer feedback been on the Type C Creator that STN EXPO West attendees awarded Best Green Technology last year?

Duan: Thank you for the recognition. We’ve received overwhelmingly positive feedback on the quiet, smooth operation of the Creator, as well as its versatile range of vehicle sizes and battery capacities. What truly sets the Creator apart is its commitment to safety—featuring the “Blade Battery” design—and our industry-leading, 12-year, 800 MWh throughput battery warranty, providing unmatched long-term value and peace of mind.

STN: Why is the Blade an important long-term technological advancement for RIDE’s electric school buses?

Duan: The new Blade Battery offers exceptional safety and longevity. Built with lithium iron phosphate (LFP) cells, it has passed demanding safety tests—including the nail penetration test—without emitting smoke or fire, showcasing outstanding thermal stability. Its innovative blade-shaped, cell-to-pack architecture eliminates traditional modules, significantly boosting space efficiency and enabling higher volumetric energy density for extended driving range.

STN: Can you share any details of pilot programs or partnerships that you see as proving the business case for electric school buses?

Duan: Since 2024, we have delivered over 160 electric school buses in the U.S. A flagship deployment in Northern California features 75 RIDE Achiever buses equipped with V2G technology. On average, this fleet collectively returns 4.5 MWh of energy to the grid each day—enough to power approximately 150 homes for a full day.

STN: How do you see policy and funding (EPA Clean School Bus Program, state funding, mandates, regulations) playing a role in accelerating the adoption of electric school buses?

Duan: Federal and state-level funding and mandates are essential for accelerating the adoption of ESBs. Programs such as the EPA’s Clean School Bus Program provide substantial grants and rebates that help offset the upfront costs of the vehicles and associated charging infrastructure. In addition, state-level incentives increase affordability and often align with broader climate and transportation goals. States like California have
implemented mandates with clear timelines, creating market certainty for school districts, manufacturers and utility providers.

These funding mechanisms often go beyond vehicle procurement, including support for planning and infrastructure development. This ensures that districts are equipped not only with buses, but also with the necessary charging equipment, workforce training and grid upgrades. Such support is especially critical for enabling advanced technologies like V2G, which require robust infrastructure and coordination across multiple sectors.

STN: How do you see tariffs impacting the industry?

Duan: Tariffs could significantly impact the entire school bus industry and its supply chain. This is particularly true for the rapidly growing ESB sector, where tariffs can create short-term cost pressures and disrupt supply chains. These added costs may slow down deployment and strain school district budgets.

STN: Why did RIDE choose to build up its school bus inventory instead of 100-percent, made-to-order like other OEMs?

Duan: RIDE brings extensive experience in designing and manufacturing a wide range of commercial electric vehicles, including transit buses and coaches—segments that typically operate within a made-to-order, highly customized market. However, when we began developing our school bus platforms several years ago, we recognized a unique opportunity: To standardize the platform design.

This strategic shift has enabled significant improvements in our manufacturing processes, enhancing overall production efficiency, consistency and scalability. By moving away from a fully customized model and adopting a standardized approach for school buses, RIDE is better positioned to meet growing demand, streamline operations and deliver high-quality electric school buses at scale.

STN: What other innovations or trends are you most excited about in the next five years for school bus fleet electrification?

Duan: Two major innovations are poised to redefine the future of electric school bus fleets. First is the mass-market implementation of V2G technology, which positions ESBs as critical assets in energy resilience. By enabling bidirectional charging, school buses can store and return electricity to the grid, supporting peak load management, emergency back up, and greater grid stability.

Second is the integration of advanced driver assistance technologies, a game changer for both safety and operational performance. These technologies enhance driver and passenger safety, improve the overall driving experience, help address the ongoing driver shortage by easing workload, and boost fleet efficiency through features such as automated braking, lane-keeping and collision avoidance.

STN: Thank you.

Editor’s Note: As reprinted in the June 2025 issue of School Transportation News.

Related: (STN Podcast E265) Onsite at STN EXPO West: Innovations & Partnerships for School Transportation Success
Related: Funding, Data and Resiliency Needed for Electric School Bus Success
Related: V2G Legislation Looks to School Buses to Help Power Electric Grid
Related: Gallery: Green Buses, Bus Technology Highlighted on STN EXPO West Day 3

The post Going On an Electric RIDE With Patrick Duan appeared first on School Transportation News.

As school transportation departments gear up for the new school year, those with Lion Electric buses have additional challenges: How to address warranties, maintenance and repair concerns in the wake of the company’s financial struggles and recent acquisition by Canadian real estate developer Groupe MACH.

Customers’ worst fears were realized Friday, when Deloitte Restructuring released a letter detailing that all previous warranties for all purchases made outside of Quebec are null and void.

The writing has been on the wall since at least May, said Valerie Tremblay, Green Communities Canada sustainable mobility lead and co-coordinator for the Canadian Electric School Bus Alliance. She noted a press release that stated Lion Electric, now branded as Lion, is focusing exclusively on electric school buses, fully assembled locally and intended for the Quebec market.

“This means the company will no longer manufacture other electric vehicles and will limit electric school bus (ESB) sales to Quebec,” she added.

The impact is immense. Lion Electric has more than 2,200 electric commercial vehicles on the roads across North America, logging more than 62,000 miles a week with more than 32 million driven miles transporting 130,000 children, then company spokesman Patrick Gervais said earlier this year.

Herscher CUSD No. 2 district in Herscher, Illinois, already implemented Plan B ahead of Friday’s confirmation letter about voided warranties, said Superintendent Dr. Richard Decman.

“We are working with alternate vendors at the expense of the school district to help keep our electric buses functional and on the road,” Decman noted. “Currently, six of our 25 (Lion) electric buses need some type of repair.”

Lion ESBs represent half of Herscher’s overall fleet of 50 buses. The district had been given $9.875 million for the purchase of 25 electric buses and the related charging stations.

Herscher CUSD is one of many dealing with similar challenges. What started as an effort to replace old diesel school buses with clean and quieter ESBs has turned into a major challenge, both in dealing with Lion Electric as well as with the U.S. Environmental Protection Agency’s Clean School Bus program.

Funded by the 2021 Bipartisan Infrastructure Law, the program was designed to provide $5 billion from fiscal years 2022 to 2026 to replace existing school buses with zero-emission and clean school buses.

To date, 1,039 awards have been issued to 1,344 school districts and nearly $2.785 billion of the total $5 billion has been awarded, replacing 8,936 buses.

Meanwhile, the EPA stopped accepting applications for the 2024 rebate program on Jan. 14. Originally, awards were to be announced by last month. No additional information has been given about their status.

In a response to School Transportation News Friday, EPA said it, “is not able to offer legal advice to school districts regarding their warranty contracts with Lion Electric” and referred the question to the U.S. Department of Justice’s Office of Public Affairs, which also said it could not respond to the matter.

Lion also has not responded to STN requests for input.

Meanwhile, Yarmouth School Department in Maine bought two Lion Electric buses in 2023 with a state of Maine grant reimbursing the purchase 100 percent, said Superintendent Andrew Dolloff. The town’s Climate Action Committee prioritized awareness and action pertaining to climate change and use of renewable energy, he noted, adding a quality ESB program aligns with the town’s goal of being carbon neutral in the coming decade.

But the Lion ESBs often display messages indicating heating, electrical or battery problems, necessitating they be pulled out of service. Dolloff said Lion has not responded to the department’s inquiries regarding repairs.

“We’ve had some sporadic service over the past two years, but as soon as the tech leaves, the buses produce error codes again, and then the technician quits or is released, and we wait a few months for the next response,” said Dolloff, adding the buses did not operate during the 2024-2025 school year.

Dolloff previously told STN, “We have asked for the buses to be replaced, not likely, or for compensation to be made so we can purchase others, also not likely, and have communicated with Maine’s Department of Education and the Governor’s Office, who have reached out to the EPA to see if there might be some relief provided through their grant programs.”

Dr. Andrew Brooks, superintendent of schools for the Wethersfield District #230 in Kewanee, Illinois, told STN earlier this year the purchase last fall of three Lion Electric buses was funded by the EPA. Upon finding out Lion was in financial trouble, he reached out to his service contact, who relayed that he had been laid off.

Brooks said the district would seek another supplier, such as Blue Bird, IC Bus or Thomas Built Buses.

Of Los Angeles Unified School District’s 250 electric buses, 28 — about 11 percent of the district’s electric fleet or 2 percent of its total fleet — are Lion Electric ESBs. A spokesperson said Los Angeles Unified is proactively working with vendor partners that have retained qualified technicians and engineering staff with Lion-specific experience to ensure continuity of maintenance and support of the Lion buses.

Looking ahead, the district is working to include long-term maintenance and support requirements for future electric school buses contracts, helping ensure operational stability and vehicle performance across its fleet.

Related: Update: Quebec Government Passes on Saving Lion Electric, Company’s End Imminent
Related: Positive Reinforcement Takes the Wheel: Netradyne Customers Awarded Over 100 Million DriverStars
Related: State Budget Calls for Real-world Range Testing for Electric School Bus Sales

As for Group MACH’s decision to only sell ESBs in Quebec, Tremblay noted the shift appears to be driven by two factors. The first is market concentration. Quebec is home to more than 1,000 Lion buses, making it the largest single jurisdiction for ESBs in North America. She said focusing operations locally allows Lion to maintain service and support for this fleet.

The province also offers targeted incentives, up to $240,000 per ESB assembled in Canada. Lion is one of only two companies eligible for this funding, the other being Type A school bus manufacturer Micro Bird. Until recently, Quebec also mandated that all new school bus purchases be electric. Most U.S. states and other Canadian provinces don’t offer the same level of consistent, per-bus subsidies. Without these incentives, Tremblay said Lion lacks confidence in sustained demand outside Quebec.

She also noted Lion’s press release states that maintenance services in Quebec will resume shortly and warranties for Quebec-based vehicles will be honored. But, she added, not honoring warranties outside Quebec and non-existent or minimal maintenance support “has contributed to the company’s assets being undervalued in its recent acquisition.”

For Lion bus owners outside of Quebec, Tremblay advised school bus operators to review purchase agreements to understand Lion’s contractual obligations regarding warranties and service.

They should contact third-party service providers to explore options for ongoing maintenance and repairs and reach out to dealers or manufacturers to confirm whether they offer service support for Lion ESBs in their region, she added.

While school bus contractor First Student can take on Lion warranty work for a fee, a spokesperson said the company will only offer any EV maintenance work on a case-by-case evaluation basis with school districts.

CALSTART is leading an effort to support school districts affected by the ongoing Lion Electric bankruptcy and subsequent ownership changes, noted Stephanie Ly. senior manager of eMobility strategy and manufacturing engagement for the World Resource Institute’s Electric School Bus Initiative.

“They are supported by our Electric School Bus Initiative and the Alliance for Electric School Buses,” she added. “CALSTART held a national forum focused on the Lion Electric issue and has an online form for school districts to fill out if they want to receive any potential future guidance or resources.

Ly advised existing Lion electric bus owners to try to ensure they have as many resources as possible to continue operating and maintaining their buses, including keeping documentation such as training materials, owners’ manuals and similar information.

The post New Owner Voids U.S. Warranties of Lion Electric School Buses appeared first on School Transportation News.

RENO, Nev. — Jim Schiffler, a veteran transportation industry leader, dissected the complex challenges of leadership promotion based on his book “Stepping Up: From Valued Employee to Supervisor.”

Schiffler was literally born into the school bus industry as his father owned a school bus contracting business. He later led two school bus contractor and dealership operations in Minnesota and South Dakota.

“Stepping Up,” which he said is being utilized by multiple organizations as a leadership development resource, is based off his decades of experience in business. It identifies five critical mistakes organizations consistently make when promoting employees to supervisory roles. He shared his perspective and advice for improving employee morale and organizational culture during his morning STN EXPO West general session Tuesday prior to the continuation of the trade show.

Schiffler emphasized that top performers in technical roles — such as mechanics or drivers — do not automatically possess leadership capabilities.

“The best mechanics solve problems independently,” he said. “Leadership requires getting things done through other people.”

Organizations frequently promote long-serving employees or family members without evaluating their leadership capabilities. This approach, Schiffler warned, can create workplace dysfunction, decrease productivity and increase employee turnover.

Undefined role expectations are also a fast route toward dysfunction in the workplace. Without clear job descriptions, new supervisors often default to performing tasks they enjoy rather than responsibilities critical to their role. “Lack of structure breeds uncertainty and underperformance,” Schiffler explained.

Then there is insufficient training of employees to become supervisors in the first place.

Many organizations provide minimal guidance to new supervisors, essentially saying “congratulations and good luck,” he noted. This approach leads to frustration, potential misconduct and potential leadership failure.

Schiffler also recommended weekly one-on-one meetings between new supervisors and their managers to provide immediate feedback, build confidence and reinforce accountability.

Critical skills for supervisors, Schiffler explained, include exceptional communication abilities, public speaking proficiency, performance management, cultural awareness and employee training capabilities.

“Leadership is a calling, not just a job,” Schiffler told the audience. “It’s about inspiring people and helping them through life’s challenges.”

He stressed that creating a people-first workplace culture ultimately drives organizational success, emphasizing empathy, recognition, and consistent communication.

“Building a culture is not a difficult thing, folks,” he added. “It just takes time to think about it.”

An attendee asked for advice on changing what he called “terrible” culture in his school district, where he has only worked for the past five months.

“I would think about calling a meeting and videotaping it. That means everybody hears the same thing because we have different locations. Share with them your observations over the five months you’ve been there,” Schiffler advised. “Let them know that you would like things to be better.”

He also suggested conducting a survey aimed at improving culture, to understand the root causes of the issues and make a commitment to address them. Schiffler also said it is necessary to set clear values and regularly communicate progress to employees. He emphasized the importance of following through on commitments to build trust and improve morale.

Related: Gallery: Trade Show at STN EXPO West
Related: (STN Podcast E265) Onsite at STN EXPO West: Innovations & Partnerships for School Transportation Success
Related: STN EXPO Keynote Reveals the Impact of Simple, Intentional Moments

The post School Transportation Veteran Reveals Critical Management Challenges, Solutions appeared first on School Transportation News.

SAN DIEGO, Calif. — Netradyne, an award-winning SaaS company setting the standard for safer fleets with the industry’s first AI-powered positive driver recognition system, today announced a significant driver safety achievement: over 100 million DriverStar events have been awarded to professional drivers around the globe. This milestone reflects the strong adoption of Netradyne customers for the Driver•i, safety platform, with Netradyne leading the growing industry shift toward positive recognition as a powerful catalyst for reducing accidents and improving driver safety, engagement, and retention.

Unlike traditional safety models that emphasize violations or risky events, DriverStar focuses on recognizing and reinforcing proactive, safe driving habits as they happen. Built into Netradyne’s Driver•i safety platform, the program utilizes real-time analysis and edge computing to capture positive behaviors and reward drivers for consistent, responsible performance, helping fleets establish a culture rooted in accountability, motivation, and continuous improvement.

What is a DriverStar? Recognizing Safer Driving in Real Time
Drivers are awarded DriverStars for demonstrating strong safety habits while driving. Two of the most common examples include:
Creating Space: When a driver increases their following distance or changes position on the road to avoid potential hazards.
Streaks: Recognizing drivers for completing consecutive days or miles of safe, incident-free driving (examples: distracted, speeding, following distance, and traffic signal compliance)

These recognitions aren’t just a pat on the back. Netradyne’s analysis of customer data reveals that fleets with higher DriverStar activity exhibit fewer risky behaviors and lower overall accident rates.

Recognition that Makes a Difference
Awarding DriverStars is based on a simple yet effective idea: rewarding good behavior motivates drivers to maintain consistency. Instead of focusing only on what went wrong, the program highlights what’s going right. Fleets that use DriverStar often report: Higher driver engagement and morale. Better retention of their safest drivers. A cultural shift toward proactive safety and personal accountability.

“Recognition of safe driving is a reflection of where culture is shifting,” said Avneesh Agrawal, CEO of Netradyne. “It shows us that safety isn’t just managed from the top down—the drivers themselves own it. And that changes everything.”

Patented Innovation Driving Industry Change
Netradyne’s commitment to recognizing positive driving is grounded in nearly 10 years of acknowledging positive drivers and a robust foundation of intellectual property and patented technology that identifies, analyzes, and rewards positive driving events. This innovation reinforces the company’s belief that building safer fleets starts by recognizing what’s going right, not just what’s going wrong.

Changing Industry Perceptions with Innovations Rooted in Positive Recognition
DriverStars are part of Netradyne’s growing portfolio of patented safety innovations, which are redefining how fleets view safety leadership. By focusing on performance-based coaching and morale-building, Netradyne helps fleets challenge outdated narratives and spotlight the drivers who are actively shaping a culture of safety on the road.

Customer Quotes:

Boyle Transportation, Michael Lasko, VP of Safety and Quality, Trucking & Logistics
“I believe wholeheartedly in Netradyne’s DriverStar Streaks, especially the 25 consecutive stops, 50 consecutive stops, and 75 consecutive stop sign stops. There is a clear connection between low scores and accident frequency; the GreenZone Score is an excellent indicator of risk,” said Michael Lasko, VP of Safety and Quality at Boyle Transportation & Skelton Truck Lines. “Netradyne does an outstanding job of identifying risky behaviors that we previously weren’t identifying with other providers. So, things like positive recognition, from DriverStars that Netradyne has. Our prior experience there was not positive. It was all negative.”

Kutzler Express, Inc. Erin Mitchell, COO
“We’ve got some drivers who installed the app on their phones so that they can understand better how the system works. They think it’s an exciting technology, and it is fun for them to earn DriverStars and be in the Green Zone. They’ve really embraced the safety and gaming aspect of the system,” said Erin Mitchell, COO at Kutzler Express, Inc. “I think that’s a positive interaction around safety, and the culture of safety is what’s exciting. The drivers love the competition, and they love knowing how they’re performing.”

Halvor Lines:
Kendra Payette, Halvor Lines, Senior Safety & Training Manager
“At Halvor Lines, we’ve always believed that safety should be a source of pride, not punishment. With Netradyne’s DriverStar program, our drivers aren’t just monitored—they’re recognized for their skill and decision-making,” said Kendra Payette, Senior Safety & Training Manager at Halvor Lines. “This approach has transformed how our team engages with safety, leading to measurable improvements in performance. Recognizing positive behaviors builds momentum, boosts driver confidence, and fosters a strong culture of accountability. It’s more than technology – it’s a tool that empowers our people.”

Mike Purdun, Halvor Lines, Driver:
“Getting DriverStars feels like someone’s finally noticing the things we do right. Creating space, slowing down, making good calls—it matters, and now it counts for something,” said Mike Purdun Commercial Fleet Driver at Halvor Lines. “It’s a good feeling to be recognized, not just called out when something goes wrong. It motivates me to keep doing things right every mile I drive.”

About Netradyne:
In 2015, Avneesh Agrawal, CEO, and David Julian, CTO, co-founded Netradyne, an award-winning industry leader in AI-powered fleet safety and video telematics solutions. Headquartered in San Diego, with offices in San Francisco and Bangalore, India. Thousands of commercial fleet customers across the United States, Canada, Mexico, Germany, the U.K., Australia, New Zealand, and India trust Netradyne’s over 850 employees worldwide. Netradyne’s flagship product, Driver i, delivers cutting-edge HD video safety and management technology powered by advanced AI that analyzes every minute of drive time with up to 99% accuracy, recognizing risky and safe driving behaviors. With over 20 billion vision-analyzed driving miles, Netradyne sets the industry standard for fleet safety, empowering commercial fleets of all sizes to enhance driver performance, reduce risk, and optimize operations. Netradyne is dedicated to improving road safety and efficiency through innovative technology, revolutionizing the transportation industry. For more information about how DriverStar is reshaping fleet safety through positive reinforcement, visit www.netradyne.com.

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RENO, Nev. — The STN EXPO West Trade Show gathered dozens of vendors and hundreds of attendees to connect on the latest in school transportation products and services.

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Photos by Vince Rios Creative. 

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David Weber, business development manager for School-Radio, analyzes new bus radio and communication technology solutions that can optimize district operations.

Regional Sales Manager James Holtz gives us a glimpse of the innovative new electric school bus Blade Battery from RIDE.

Amidst rapid developments in the clean fuel school bus market, Francisco “Paco” Lagunas, general manager of the North American bus market for Cummins, and Richard Garvin, director of strategy and commercial business development, present answers from the energy leader.

Director of Transportation Teri Mapengo discusses operations, technology and fostering the kind of positive workplace culture that won Prosper Independent School District in Texas a Top Transportation Teams award at this week’s STN EXPO in Reno, Nevada.

Read more STN EXPO West coverage.

This episode is brought to you by Transfinder.

Conversation with RIDE.

Conversation with School-Radio.

Conversation with Cummins

Stream, subscribe and download the School Transportation Nation podcast on Apple Podcasts, Deezer, Google Podcasts, iHeartRadio, RadioPublic, Spotify, Stitcher and YouTube.

The post (STN Podcast E265) Onsite at STN EXPO West: Innovations & Partnerships for School Transportation Success appeared first on School Transportation News.

RENO, Nev. — Ronna Weber, the executive director of the National Association of State Directors of Pupil Transportation Services provided updates on the National Congress of School Transportation.

The NCST, which historically meets every five years to update the National School Transportation Specifications and Procedures, was held May 4-6 in Des Moines, Iowa. Due to the COVID-19 pandemic, the last Congress was held 10 years ago. Webber provided attendees with takeaways of the Congress, highlighting proposals from all committees.

School Transportation News was on-site and reported on the Congress.

Related: NHTSA Rulemaking at Heart of NCST Resolutions Focused on Safety
Related: (STN Podcast E258) Nuances & Challenges: NCST Recap, Trade Wars, Upcoming Safety Convos
Related: May, Should, Shall?
Related: National Congress Finishes Early After 10-Year Hiatus

Going forward, Weber said during a session at STN EXPO West Monday the 17th Steering Committee will meet in late summer or early fall to discuss and approve operating procedures for the 18th Congress. By early 2026, the 18th Congress Steering Committee will be named and by spring of next year information on the next NCST, such as dates and location will be released.

During the 17th Congress, delegates were surveyed on if they think holding NCST every five years is still adequate or if it should be held more frequently. Additionally, delegates were asked where the location should be, as Weber said Des Moines no longer is a good fit for the event.

In terms of the next NSTSP manual, Weber noted that the NCST steering committee is working with a new printer, and delegates and interested parties in attendance were able to purchase an edition with their registration.

The book is currently being drafted, Weber told STN attendees, and each writing committee will be able to look at their section before it goes to print, with very little ability to make changes. She noted that she hopes the manual will be released and available for purchase by Sept. 1.

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DENVER, Colo. -EverDriven, the leader in Alternative Student Transportation, today announced strong year-over-year growth, including an 18% year-over-year increase in school district partnerships, expansion into three new states, and a single-day record of 15,051 completed rides.

Between May 31, 2024, and May 31, 2025, EverDriven safely transported 32,641 students across 2,076,445 trips and 33,663,023 miles. This includes 17,154 students experiencing housing instability and 10,535 students with special needs. On April 29, 2025, EverDriven set a new benchmark by completing 15,051 rides in a single day.

“Our growth is a reflection of the trust school districts place in us to safely deliver their most vulnerable students to school each day,” said Mitch Bowling, CEO of EverDriven. “Through a combination of human-led, technology-powered service, we’re continuously raising the bar for what modern student transportation can and should be.”

As the company’s footprint expanded to 36 states—including new entries into Idaho, New Mexico, and Minnesota—EverDriven continued to invest in technologies that improve accountability and student safety. Over the past year, 1,279 vehicles across 69 school districts in 14 states were equipped with its AI-powered Camera Solution, improving visibility, accountability, and safety. In tandem, more than 5,300 drivers and monitors completed EverDriven’s new English proficiency training program to strengthen communication and service delivery.

These efforts reflect a broader commitment to operational excellence. According to EverDriven’s 2025 Safety and Operations Report, which covers the period from April 1, 2024, to March 31, 2025, 99.6% of trips were completed with no reported concerns. Keeping pace with regulatory change, EverDriven was the first alternative transportation provider to achieve full compliance with California Senate Bill 88. Since May 2024, the company has implemented updated inspection protocols, enhanced driver monitoring systems, and expanded accessibility features to better support students with a wide range of needs.

“Delivering safe, reliable service at scale doesn’t happen by accident. It takes constant review, rigorous standards, and a team committed to getting it right every day,” said Adam Warner, Head of Safety at EverDriven. “Districts trust us with their most vulnerable students—and we take that responsibility seriously. Our safety practices are built to scale without compromise, so families and administrators can count on consistent, high-quality transportation day after day.”

To learn more about EverDriven and how its solutions support student transportation, visit https://www.everdriven.com.

About EverDriven:
With nearly 700 school district contracts and over 31,806 students served last year alone, EverDriven is the leader in safe and technology-enabled Alternative Student Transportation. Leveraging proprietary routing technology and customized transportation services, the company has been instrumental in addressing driver shortages, helping reduce chronic absenteeism, accommodating varying bell times, and serving unique student needs related to the McKinney-Vento Homeless Assistance Act, special needs, ESSA, hard-to-serve trips, and out-of-district placements. For more information, visit everdriven.com.

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LISLE, Ill. – National Express School (“NEXS”), one of North America’s leading providers of safe and reliable student transportation, is pleased to announce the completion of its acquisition by I Squared Capital (“I Squared”), a specialist global infrastructure investor. The acquisition, first announced in April 2025, includes NEXS flagship brands such as Durham School Services, Petermann Bus, and Stock Transportation.

Each of NEXS’ brands possess a trusted, experienced reputation as a safe, reliable transportation provider. Notably, NEXS’ most tenured brand, Durham School Services, boasts 108 reputable years in the industry and counting, which has naturally lent itself to valuable brand equity and familiarity; making it a household, trusted company across the nation. Both Petermann Bus and Stock Transportation have also built a name for themselves that has undeniably deeply rooted them in their respective communities.

Tim Wertner, CEO, National Express School, said, “Closing this transaction marks an important milestone and an exciting new chapter for NEXS. We are a trusted, safe and reliable transportation brand that represents a vital link to education for the communities we serve. Businesses like ours have the potential to have a positive impact on millions and provide the lifeblood for a functioning society, regardless of economic cycle. The combination of I Squared’s investment commitment and deep experience and expertise in the transportation sector will help NEXS to strengthen and improve our services and further build on our reputation for safe and reliable student transportation.”

Mr. Wertner continued, “I would like to thank the NEXS team members for their dedication to our mission. They have consistently demonstrated the value of our business, not just to I Squared, but to the communities that rely on us to provide them safety-driven student transportation. We are excited to start a new chapter in the history of NEXS and look forward to working together with our new partner.”

Gautam Bhandari, Global Chief Investment Officer and Managing Partner at I Squared, said, “We see genuine growth potential that can be unlocked at NEXS over the long-term. We are excited for what comes next and look forward to working with the whole team at NEXS as we capitalize on the opportunities in the sector together.”

About Durham School Services: As an industry-leading student transportation provider, Durham School Services and its sister brands, Stock Transportation and Petermann Bus, are dedicated to the safety of our students and People. Collectively, for more than 100 years, we have been committed to Excellence and upholding our mission of getting students to school safely, on time, and ready to learn. Through this mission and a grassroots approach to our operations, Durham School Services and its sister brands have earned recognition as a trusted transportation provider among our Customers and the Communities they serve.

About National Express School:
National Express School (NEXS) was the North American subsidiary of Mobico Group, one of the premier global mobility firms. We operate across 34 states and two provinces. Our organizations share a strong commitment to provide the highest level of safety, quality, outstanding customer service and positive employee relations. National Express School serves more than 400 school districts and contracts in 30 states and two provinces, and transports more than 1.2 million students on a daily basis.

About I Squared Capital:
I Squared Capital is a leading global infrastructure investor managing $45 billion in assets. We build and scale essential infrastructure businesses that deliver critical services to millions of people worldwide. Our portfolio includes over 90 companies operating in more than 70 countries and spanning sectors such as energy, utilities, digital infrastructure, transport, environmental and social infrastructure. Headquartered in Miami, our team of over 300 professionals is based across offices in Abu Dhabi, London, Munich, New Delhi, São Paulo, Singapore, Sydney and Taipei. Learn more at www.isquaredcapital.com.

The post National Express School (NEXS) Looks to the Future Under New Ownership appeared first on School Transportation News.

RENO, Nev. — “Amazement artist” Jon Petz used a dynamic combination of magical entertainment and emotional stories to show STN EXPO West attendees the power of simple moments.

Petz had previously addressed over 100 directors at Saturday’s Transportation Director Summit, where he demonstrated how even the most challenging situations that transportation directors face can be solved through passion driven performance.

He opened the Monday morning keynote with a story about his father, who shared a magic trick with him as a child. He noted for the attendees that one moment changed his entire emotional connection with his father and is a memory he remembers decades later. He also said that he still remembers his school bus driver, Mr. Pope, who he described as the kindest man.

“I think today, in this room, you were supposed to be here. On this exact day, with these exact people, at this exact time,” Petz said.

He proved this sentiment with a magic trick. He asked for numbers from various attendees and performed a math equation. The answer resulted in the exact date of Monday’s keynote and the time of day he was performing the trick.

“Magic is about creating moments,” he said. “And we all do this in what we do and who we are.”

As an “amazement artist,” Petz said he wants to share how to harness the opportunities to create a moment that people will remember. No one talks about average moments.They talk about impactful moments.

“When you perform a diabolically impossible trick as a magician on stage, there are two things that happen. One the whole audience asks, ‘How did you do it?’ But after that, the cool part is they come right up to you and say, ‘Do it again.’ How great would it be if people say that about what you do?”

He explained that our brains literally remember special memories differently with a burst of dopamine and serotonin that plants itself in a unique way in your mind. After performing a trick where he made an attendees’ $100 bill disappear and reappear inside a lemon, Petz noted that even when you think you know what’s going to happen, there is still a moment of anticipation. He said instead of trying to raise the bar, he tries to raise the bar one small bump at a time.

He shared a story of a time he was traveling with his daughters, and the airline pilot created a unique and humorous experience for the passengers. He did this by initially saying that this flight was only his second one, alluding to ever, which created a tense moment with the waiting passengers who had been preoccupied with their cell phones. The captain soon added that it was his second flight of the day, which relieved the anxious passengers and instantly bonded everyone.

Petz said he later asked the pilot, Capt. Denny, why he said what he did. He replied, “I like my aircraft to be different,” which Petz noted was creating a moment out of the mundane.

Despite only having that one meeting, years later, Petz attended Capt. Denny’s retirement party and rode on his final flight. The initial flight made that much of an impact on him. He also noted that Capt. Denny would call the parents of unaccompanied minors on his flights to assure them that he would get them to their destination safely or show passengers who had pets in the cargo hold photos to prove they were alright

“Mutually beneficial relationships are not something we conquer, “he said. “It’s a series of simple moments that matter to those that we serve.”

Petz used the example of school bus drivers smiling at a student, and that the interaction might be the only positive one the student experiences all day. Something so simple, he said, creates trust, loyalty and connection.

He explained as a magician he identifies touchpoints and reimagines these moments. Amid the stress of student transportation, sometimes professionals forget how impactful those roles are. He asked the attendees, “What is your story? What do you want it to be?” He noted that the moment of connection is different for every one of us.

Petz shared an impactful story about a time he was asked by a charity to perform magic tricks at a children’s hospital. One of the children was a very sick 9-year-old boy named Nathan. His dream was to become the most famous magician in the world, but he was battling a serious illness.

The situation made Petz nervous, he recalled, as he felt he was “just Jon.” How would he be able to help the boy?

Petz decided to accept the invitation and experienced a moment of shock when he realized how sick Nathan was and that a priest was present. But when Nathan saw him, his eyes lit up and he excitedly participated in magic tricks. He performed a trick where he conjured up a seven of hearts card with Nathan’s name on it and magically made it stick to the ceiling above the hospital bed. Petz even performed a trick with the priest’s credit card.

The story wasn’t over, however, as five months later Petz ran into the same priest. When the priest recognized him, he pulled out the credit card that Petz had put his picture on and shared that Nathan had died eight hours after Petz left the hospital. The priest said that Nathan’s family had retrieved the seven of hearts card from the hospital ceiling and placed it in Nathan’s casket, as it represented the last happy moment they had with him as a family.

“Share the things you have,” said Petz.

He continued that emotional experiences are what fuel our passion. He recalled watching motorists illegally pass school buses when he was taking his daughters to school and would reach out to the districts to report the incidents.

Petz encouraged the attendees to reach out and help others find their value. “That’s why you’re here,” he said. “To understand your value.” He encouraged attendees to continue to connect after the show ends, be here next year and expand their network and knowledge.

“You are not just anybody, you are the best at what you do, or you wouldn’t be here,” he told the audience. “We’ve proved that you’re in the right room with the right people at the right time.”

He then prompted attendees to ask themselves the question, “Do I perform to create an amazing moment, or do I perform just enough to get by?”

Petz wrapped up his address by saying that he shares seven of hearts cards at his events, hoping that one day one of the cards will reach Nathan’s family. He asked what could have happened if he had said no to the invitation to see Nathan? He advised attendees to take advantage of the opportunities where they can say yes.

“This room will never happen again. You are here with a purpose,” said Petz. “And STN, it’s showtime.”

Related: Michigan’s Morris Presented with 2025 Gandolfo Award at STN EXPO
Related: Leading with Purpose: Insights from STN EXPO West’s Transportation Supervisor Seminar
Related: Sharda Presented with Innovator of the Year Award at STN EXPO West

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RENO, Nev. — Transportation directors from six school districts across the U.S. shared the grand and simple techniques they use to increase employee satisfaction and win a Top Transportation Teams Award.

The Top Transportation Teams award is in its third year. The three winning districts in the category with 100 or more employees consist of Hoover City Schools in Alabama, Prosper Independent School District in Texas and Goddard Public Schools in Kansas. The remaining three districts won for the under 100 employees category: Pembroke Central School District in New York, Wa-Nee Community Schools in Indiana, and Franklin Square Union Free School District in New York. Pembroke CSD won the highest overall rank and Prosper ISD had the most people participate. Antonio Civitella, president and CEO of award sponsor Transfinder, led a Monday Lunch and Learn panel with the districts’ transportation directors at STN EXPO West to discuss the reasons for their success.

“We’re not just coworkers, we all look out for each other,” said Gregg Fox, director of transportation for Franklin Square. He said he encourages his drivers to have a positive impact on every child’s day.

Julie Lawson is the transportation supervisor for Pembroke CSD, which also won in 2023. She said it’s all about relationships since her district is in a small town with students and drivers often knowing each other.

Amy Rosa, director of school safety and transportation Wa-Nee Community Schools – another repeat winner from last year – spoke to the good wages and positive relationships with district administration that make her school bus drivers feel supported.

Transportation is often the forgotten department in a school district, noted Sean Hollas, transportation director for Goddard Public Schools. Due to his previous role as a school principal, he said he knew making workplace culture a priority was key to employee satisfaction.

“It’s all about the people,” concurred Brad Hayne, director of transportation for Hoover City Schools, who made it a point to bring several team members to STN EXPO. “You have to be thankful that they’re there, because they could be driving for anyone.”

Teri Mapengo, transportation director for Prosper ISD, agreed that it was important to visibly support bus drivers and keep an open-door policy, so they feel heard.

Focused on Workplace Culture

Goddard Public Schools’ workplace culture was severely lacking when Hollas arrived. He observed from his experience in improving it, that keeping employees with ambivalent or hostile attitudes can harm overall team morale.

When making changes like implementing new technology, Hayne said, “You have to seek out the people who have sway in your department. Get them into your vision.”

Mapengo agreed that getting the loudest people on your side can greatly progress a leader’s ideas.

Fox said he drives the day’s earliest school bus route so he’s visible to his team members and the community, showing that, “I’m one of them, I’m in the field with them.”

Lawson said she likewise sits near drivers in the morning and throws pizza parties to make them feel comfortable talking with her.

“That’s what makes culture stick,” Civitella enthused.

Related: STN EXPO West Attendees Can ‘Bet on Yourself, Bet on Your Team’
Related: Building an Elite School Transportation Team
Related: (STN Podcast E233) Fraud in New York & Cohesive Indiana ‘Top Transportation Team’
Related: (STN Podcast E230) Ingredients for Success: Driver Retention & N.Y. District Teambuilding
Related: WATCH: STN EXPO Reno 2024 Live Stream – Top Transportation Teams

Rosa shared that she has no driver shortage, which she attributes to good wages and benefits, positive word-of-mouth and the feeling that it’s a mission not a job. Being flexible with scheduling has netted her first responders and school staff who are able to drive part-time. “Now we have a line of people waiting to get in,” she said.

Civitella agreed with panelists that so-called small things like happy birthday wishes, handwritten notes, and emailed congratulations go a long way. “It’s all part of getting people recognized,” he said. One attendee who used to work for Mapengo got emotional as she shared that she still kept her former boss’ handwritten notes to look at.

Fox switched from a catered meal to a potluck to better reflect the cultural diversity and honor the contributions of all his employees. Mapengo added that potlucks are good opportunities for districts with tight budgets to still bring their teams together.

Panelists agreed that making improvements to broken or dirty appliances and break room furniture helps show transportation employees that they are valued and gets them more engaged.

Other techniques attendees added included themed dress-up days, holiday celebrations, March Madness brackets with prizes like having your route covered, personal holiday texts, and personalized conversations.

Mapengo added that a small but significant modification she made was changing “substitute drivers” to “support drivers” for a more inclusive feel.

Could Your District Be a Top Transportation Team?

All panelists agreed that the Top Transportation Team process was a worthwhile experience and they will try to win another award for their teams next year.

Fox stressed the importance of offering employees the chance to give their opinions, even negative ones. He and Rosa agreed that the national recognition by School Transportation News, presenter of the STN EXPO, is a nice change from the usually negative press that transportation gets, even as professionals successfully and quietly run multi-million-dollar organizations every day.

“Remember to keep it about the people,” Hollas said. He also advised cultivating good relationships between drivers and students’ parents.

Hayne noted that data, like the employee surveys that are used to determine the Top Transportation Team award winners, are important and inform his future operations. Show your people their voice matters, he said.

“It’s good to be good but it’s better to be great,” Mapengo commented.

Rosa said she sometimes zooms out on Transfinder’s bus routing map to see operations across the country to gain perspective in the midst of heated situations with a parent or principal. “We’re all in this together,” she stated.

Civitella reminded attendees that the Top Transportation Teams program is free for school districts to enter and includes a copy of the employee survey results. They also don’t have to be a Transfinder client to participate. The winners receive complimentary STN EXPO Main Conference Attendee registration, hotel and airfare.

“There’s always going to be ways you can improve,” he said.

The post Workplace Culture Secrets of Six Top Transportation Teams appeared first on School Transportation News.

RENO, Nev. — Katrina Morris, the executive director of the Michigan Association for Pupil Transportation, is the 18th recipient of the Peter J. Gandolfo Memorial Award of Excellence.

The award, sponsored by Q’Straint/SureLok, was presented to Morris on July 14, during the STN EXPO West opening session by Linda Grandolfo, Peter’s widow. Linda keeps Peter’s legacy alive by telling his story every year, enlightening newcomers and reminding frequent attendees of his impact on school transportation.

“He would want all of you to make some connections at this conference, meet some people that you’ve never met before,” Linda said. “Over the years, he learned, he grew and he increased his circle of friends in this industry. It’s comforting to know that I have been giving this award to so many deserving professionals, and then I read about our 2025 winner, —[Peter’s] impact in the field of student transportation remains to this day with so many of you today. We are actually fortunate to have some of our past winners with us.”

Among the past winners in attendance were Alexandra Robinson (2017), industry consultant and previous New York Director of Transportation; Pamela McDonald (2021), retired director of transportation at Orange County Public Schools in California; and Julie Hrebicek (2023), Magnolia Independent School District in Texas.

Linda Grandolfo added that she’s proud of the past recipients and their dedication to yellow school buses. “The responsibility that each of you accepts every day, no matter your area of student transportation, is something you greatly valued,” Linda said, adding that Morris is a leader in student transportation.

She noted that Morris is respected across Michigan for work as director of transportation for the West Shore Community School District, which primarily serves K-8 students with disabilities. She recently transitioned to a consultant role with the district to become the full time MAPT executive director.

Morris is also recognized in her state and beyond for her dedication to safety training and best practices. She is a former president of the MAPT and was instrumental in developing statewide school bus driver security training, the impetus for a state law, since 2002.

Her start in the industry began over 20 years ago as a school bus driver and dispatcher.

“Our 2025 winner, much like Peter is a constant learner who loves building relationships with kids and actually loves their job, she takes their job very seriously and is most proud of getting an $810,000 grant for school bus safety and security, which is now mandated in Michigan,” Linds said.

The Michigan school bus driver security training program is now taught in 35 states. “I watched the video as I was preparing for this speech. It is incredibly powerful,” Linda said, adding that after a six-year battle with the state of Michigan, the Michigan House passed a school bus safety package in 2022.

“It’s an honor and a pleasure every year to present the Peter Grandolfo award to the winners,” said Lisa Nippolt, the western region manager of Q’Straint’s school bus and paratransit market. “This award is really about dedication. It’s about unwavering commitment to ensure that all the children you know are safely transported. And for that, we are immensely grateful to everyone in this room, but congratulations and big thanks to [Morris] for everything that you do.”

Upon accepting the award, Morris said that she was just talking about the Grandolfo award Sunday night and the impact Peter had on the industry.

“To be honored by your husband and his award, I can’t tell you how much that means,” she said. “I’m usually not short for words, but I’m just shocked right now. And you guys thought enough of me that in what I do — it’s all of our passion. It was Peter’s passion too, and we’re just glad that we were able to share that together. So, thank you guys for this award.”

Morris’ Impact on the Industry

Morris has been in the industry for 21 years, starting as a school bus substitute driver. From there, she moved into an office position, which is where her career trajectory took off.

“My passion was really for what people didn’t know about what we do, and it was like, these bus drivers are so phenomenal in what they do for our kids and how big of a role they really play in their lives, and people don’t realize that,” she told STN after the announcement.

She said the perception is that anyone can drive a school bus, but Morris noted that you can’t teach an applicant how to love and care for kids. “I just wanted my passion for that part of it to be heard and for people to really tap into what it is that we offer for our students,” she said.

Noting laws, rules and regulations, i’s the desire to keep improving the driver experience and student safety that keeps Morris engaged with the industry. “We’re all here for the students and their safety,” she said. “But at the same point, we have to remember that we have to get the drivers to where they have to be. We need to remain focused on the drivers and what they need as well as what the kids need. When we both work together in those conjunctions, then we wind up with beautiful outcomes.”

She said the industry is currently shifting its perception about school bus drivers by realizing they play a larger part of the overall district’s success. “I will always come back and fight for the kids and fight for our drivers and fight for what’s right and what they deserve,” she said.

And Morris continues to do just that. Following high profile school shootings, lockdown training became critical for schools. But she noted that school bus drivers were left out. When Morris heard that, she took it upon herself to work with city and county law enforcement as well as the emergency manager to write the curriculum for Proactive Response Training for School Bus Drivers, which has now gone nationwide.

Her current project is a national campaign in conjunction with NASCAR, which she has been working on for the past five years. The goal is to release a commercial that shows a NASCAR driver and school bus on the same racetrack. The driver would see the school bus come stop and follow suit, saying something to the effect of, ‘Even I stop for the red flashing lights of a school bus to help protect all of our kids.’

“My voice is only so loud, but NASCAR has a loud voice, and they have a big target audience,” Morris said, adding that campaigns with people like NASCAR continue to elevate what a school bus driver does.

“It’s helping with the driver shortage to start elevating our people up to where they really need to be,” she said. “No, you may not need a degree, but you need a whole lot of training.”

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Following the presentation of the 18th annual Peter J. Grandofo Memorial Award of Excellence to Katrina Morris of the Michigan Association for Pupil Transportation, Jon Petz delivered a touching, magic-filled keynote address.

Green Bus Summit sessions and Bus Technology Summit labs and demonstrations continued for a second day. Breakout sessions covered topics such as KPIs, electrification, special needs, AI, the recent 17th National Conress on School Transportation, and fuel and energy. A lunchtime panel gathered the six winners of Transfinder’s 2025 Top Transportation Teams award to share their advice.

In the evening, attendees and vendors enjoyed dinner, drinks and networking on the Trade Show floor, with entertainment from roving magic acts.

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Photos by Vince Rios Creative & STN staff. 

The post Gallery: Awards and Magic on Day 4 of STN EXPO West appeared first on School Transportation News.

RENO, Nev. — The second day at STN EXPO West saw the return of the four-and-a-half-hour seminar “So, You Want to be a Transportation Supervisor?”, presented by transportation professionals and industry veterans Alexandra Robinson, Rosalyn Vann-Jackson, Timothy Purvis and Pamela McDonald.

The seminar began Saturday with introductions from the attendees, during which they shared how many years they have worked in transportation and the variety of roles they have held within the industry. This year, the most experienced sat in the room, representing a total of 1,400 years in the industry, across 72 participants.

“It’s about passion, purpose and connection,” said Vann-Jackson, chief support services officer for Broken Arrow Public Schools in Oklahoma, as she highlighted the importance of building relationships within teams.

Attendees at the session were encouraged to build a vision and lead with relationships. One suggestion provided by Vann-Jackson was to get to know employees. “People don’t want to be pulled along; they want to follow. You have to be a leader, and you achieve this by building relationships,” said Vann-Jackson.

She emphasized that one small change can make a big difference. Instead of calling employees into the office, meet them where they are, such as in the break room. Informal settings create comfort and encourage honest conversations. Asking about their lives, and what makes them happy. What do they enjoy outside of work? These types of conversations can create a sense of trust and loyalty.

On the other hand, McDonald, a retired transportation director for Orange Unified School District in Southern California with over 34 years of experience, addressed the importance of promoting and building relationships.

McDonald emphasizes that relationship building shouldn’t stop at the bus yard but rather expand to build connections across other district departments, visiting other school sites, or introducing oneself to board members. Whether it’s recognizing the school nurses on Nurses’ Day with a proclamation or sending retirement or birthday cards, small gestures can go a long way in strengthening interdepartmental relationships.

Nashawn Craig, assistant director of transportation for Taylor Schools in Michigan, started driving a school bus five years ago when he was 19. He slowly moved up from there, becoming a dispatcher and now an assistant director. However, he said, he was very close to his school bus driver when he was younger.

“I’ve always just had a love of school buses,” he shared with STN during the session. “It’s just been a thing for me. And my bus drivers when I was younger, they cared about me more than anybody. And that kind of stuck with me. So, I wanted to be that person for other people within the industry.”

Craig, a first-time STN attendee, said he attended the session to hear more about others’ stories, what people have done in similar situations and recommendations they have.

“I’ve only been the assistant director since July 1, so I’m looking to see what other people have gone through, hear their stories, what resources that they use,” he shared. “So that way, when I eventually move up into a director position, that I have things and people to talk to and relate to and resources.”

During the seminar, Purvis, owner and principal consultant for Pupil Transportation Information, dove into the transformative role of data-driven decision making, encouraging district leaders to leverage data as a strategic asset rather than just a compliance measure.

Purvis emphasized that key performance indicators (KPIs), which are the backbone of data-driven management, are essential tools that public and private sectors alike are embracing to boost efficiency.

The seminar concluded with former executive director of transportation in New York City and in San Diego, California, and current industry consultant Alex Robinson addressing a fundamental question: What does a healthy organization feel like?

“If you hesitate when asked whether a child is safe riding a particular school bus with a specific driver, then that driver shouldn’t be behind the wheel,” said Robinson. She challenged attendees to reflect on their own feelings about their workplaces.

Ultimately, Robinson emphasized that the strength of any organization lies in its people and their shared commitment to growth and excellence. Recognizing the symptoms of dysfunction, embracing hard truths, and fostering leadership development are all part of the journey toward building a healthier workplace.

Three attendees from Sweetwater County School District #1 in Rock Springs, Wyoming, also attended the session, looking to absorb as much information as possible.

Josh Henderson has been in the district for six years, starting as a driver, transitioning to a trainer and CDL third-party tester, before becoming a route coordinator. He shared that last school year the district director resigned, and Henderson threw his name in the hat, along with another internal employee, who received the position. He said the class provided him with a lot of knowledge about what goes into being a director and what the future would hold in terms of that position.

He said he’s a people person and really connected with the stories relating to fostering department culture and engaging with staff. First-time attendee Amanda Vincent who started at Sweetwater County School District #1 as a school bus aide 19 years ago, then transitioned to a driver, then a dispatcher, and now she does over the road and in town field trips and specialize in specials transportation routes, shared that she came to the session to learn how to have that open communication between staff members.

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